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No Experience Level 1 Help Desk Support Jobs (NOW HIRING)

Ubertal Inc

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Role Overview Provide first-level technical support to users, resolving hardware, software, and ... Experience with Microsoft Office Suite and common business applications * Familiarity with ...

Western Funding

Help Desk Support Analyst

Las Vegas, NV · On-site

$22 - $24/hr

Minimum of 2 years of experience in IT troubleshooting and support. * Take initiative, be proactive ... No remote work. What's the expected pay for this role? * The exact starting compensation to be ...

bostonmit

Help Desk Technician (Level 1/2)

Waltham, MA · On-site

$58K - $72K/yr

... t or help desk experience (MSP experience a strong plus) * Working knowledge of Windows 11 ... Collaborative team, no micromanagement Base Salary $58K-$72K (L1 toward lower end, L2 upper end ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

System One is seeking a Helpdesk Agent for a long-term contract opportunity offering a hybrid work ... As Helpdesk Agent, you will be responsible for providing support to end users on a variety of ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

System One is seeking a Helpdesk Agent for a long-term contract opportunity offering a hybrid work ... As Helpdesk Agent, you will be responsible for providing support to end users on a variety of ...

REVOLVE

IT Help Desk Support

Cerritos, CA · On-site

$24 - $28/hr

... 1,000 strong, we are a dynamic bunch that are motivated by getting the company to the next level ... Experience: 2+ years of experience in an IT support or help desk role. * Technical Skills:

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How much do no experience level 1 help desk support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for no experience level 1 help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.
What cities are hiring for No Experience Level 1 Help Desk Support jobs? Cities with the most No Experience Level 1 Help Desk Support job openings:
What are the most commonly searched types of Level 1 Help Desk Support jobs? The most popular types of Level 1 Help Desk Support jobs are:
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No Experience Level 1 Help Desk Support jobs near you
Infographic showing various No Experience Level 1 Help Desk Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.

Help Desk Support Representative

TravisMathew

Huntington Beach, CA • On-site

$18.25 - $23.50/hr

Full-time

Re-posted 13 days ago

TravisMathew rating

6.4

Company rating: 6.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

TravisMathew is a premium apparel brand that exists because we seized an opportunity-and we're inviting you to take yours. Back in 2007, we saw there weren't many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life-plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.
JOB OVERVIEW
The Help Desk Support Representative is responsible for providing efficient, timely, and high-quality Level I and II technical support to end-users of TravisMathew information systems.
ROLES AND RESPONSIBILITIES
  • Perform computer operational maintenance which includes the ability to install, setup, configure troubleshoot, and optimize client computer systems, peripherals, and components
  • Consistently demonstrate professional and superior customer service and interpersonal skills
  • Create and update incidents within ticket tracking system including detailed incident and resolution information
  • Configure and support anti-virus/anti-malware software and promptly address any reported security breaches
  • Update existing documentation as needed and create standard operating procedures and support KBs
  • Maintain assets (i.e., laptops, workstations, mobile devices, etc.) and updated inventory lists
  • Support new hire account creation, computer set-up and user orientation as needed
  • Ensure critical support issues are escalated as appropriate with internal and external resources to meet or exceed agreed upon service level agreement guidelines
  • Identifies and troubleshoots problems individually or as a part of a team and provides basic problem analysis and solution implementation that follows established technical guidelines
  • Responsible for all 3rd party client applications, mobile devices, and wireless networking support
  • Comply with and support departmental standards, service level agreements, process and procedures as required by IT SOX and security compliance
  • Support termination process, account disabling, asset reporting to HR, asset collection, license recovery, etc.
  • Uses the company's ticketing system to record thorough notes and to completely document customer interactions in the tickets created on their behalf
  • Manages tickets via the Support desk dashboard to ensure that time to first response SLAs are met
  • Regularly monitors the Support desk dashboard to triage tickets and monitors/prioritizes for ticket aging
  • Appropriately escalate widespread incidents to Management or Service Desk lead.
  • Performs all other duties as assigned by the Technical Lead(s), Supervisor or Manager

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)
  • Exceptional Customer Service, soft skills.
  • Proficient in Microsoft Windows desktop OS and the Microsoft Office 365 Suite.
  • Working knowledge of Mac/OS X and iOS.
  • Working knowledge of Active Directory and Microsoft Windows domains, group policies.
  • Able to install, setup, configure, troubleshoot, and optimize basic to moderately complex systems & components.
  • Basic understanding of A.I. platforms and tools -Microsoft Copilot preferred.
  • Able to recognize and analyze system issues on a working level and identify resolutions or required escalations.
  • Able to recognize, understand, and troubleshoot system performance warnings, alerts and errors.
  • Able to work independently and prioritize multiple tasks to support business critical processes and service level agreement requirements in a fast-paced environment.
  • Basic understanding of 3rd party application support and troubleshooting.
  • Strong logic and technical problem-solving ability, along with high attention to detail.
  • Experience with multifunction printers, scanners and other standard office equipment.
  • At least basic knowledge of network concepts: DNS, DHCP, IP addresses, MAC addresses, Windows firewall.

EDUCATION AND EXPERIENCE
  • Minimum 2 years of corporate IT Support Desk experience
  • Relevant certifications, such as A+, Microsoft, and customer service training preferred

#LI-Onsite
29.38 - 36.71 - 44.04 USD Hourly
If your experience is close to what we're looking for, please consider applying! Experience comes in many forms - skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.
TravisMathew is an Equal Employment Opportunity

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