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No Experience Level 1 Help Desk Support Jobs (NOW HIRING)

Producers Dairy Foods Inc.

Help Desk Technician

Fresno, CA · On-site

$19.75 - $26.75/hr

... next level of support personnel. Escalation will include passing all relevant details about the ... Required : • High School Diploma or GED. • Six months to two years' experience in help desk ...

Freedom Technology Solutions inc

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Level III Help Desk Technician

Johnston, RI · On-site

$55K - $70K/yr

Experience supporting Active Directory, Group Policy, DNS, DHCP, and file permissions. * Experience ... Preferred Qualifications Experience with one or more of the following is preferred: * Autotask PSA

ActioNet

Help Desk Manager Level I

Rosslyn, VA

$165K/yr

Secret The Help Desk Manager Level I is an entry-level management professional responsible for ... Minimum of 2 years of experience in IT support or help desk operations. * Strong understanding of ...

Headfarmer

Help Desk Technician

Phoenix, AZ · On-site

$20 - $30/hr

... Qualifications: * 1-3 years of Help Desk, Desktop Support, or Technical Support experience ... We offer a unique process of "headfarming" which provides a level of professional support to both ...

Sentrillion

Help Desk Technician- Level II

Sierra Vista, AZ · On-site

$17.75 - $24/hr

... experience, along with 1-3 years of relevant experience. Proficiency in computer peripherals ... Provide telephonic technical assistance and support. * Assign trouble tickets to appropriate ...

Zones LLC.

Help Desk Analyst L1

Spartanburg, SC · On-site

$22 - $26/wk

Term: 1+ year Location: Spartanburg, SC Pay: $22.00 - $26.00; commensurate with experience Hours: 8:00 am - 5:00 pm As a Help Desk Support Analyst, you'll play a key role in ensuring our global teams ...

Wayne State University

Help Desk Analyst I

Detroit, MI · On-site

$48K/yr

... level for incumbents with responsibility for providing routine tier-one support, triage and ... Knowledge and experience of specific operating systems, networks, system platforms, programming ...

Zones

Help Desk Analyst L1

Indianapolis, IN · On-site

$19.50 - $26.75/hr

Term: 1+ year Location: Indianapolis, IN Pay: $24.00 - $28.00; commensurate with experience Hours: 8:00 am - 5:00 pm As a Help Desk Support Analyst, you'll play a key role in ensuring our global ...

Leslie's

Help Desk Specialist (level 2)

Phoenix, AZ · On-site

... Level 2 support tasks and PC troubleshooting * Collaborate with senior help desk staff to learn and ... support environment * 1-2 years of experience with Microsoft Office (Outlook, Excel, Word ...

FeatherShark

Level 1 Support Desk Technician

Chesterfield, MO · On-site

$19.75 - $26.75/hr

We help our clients unlock the power of technology so they can do their best work. Why do we need ... Experience with providing technical support to end users is a plus Benefits: * Competitive salary ...

Stanley Martin Homes

Help Desk Manager

Reston, VA · On-site

Stanley Martin Homes is one of the largest 25 homebuilders in the United States and it has been ... support procedures, and end-user experience. Responsibilities and Duties Help Desk Leadership

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As of Aug 10, 2026, the average hourly pay for no experience level 1 help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.
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Infographic showing various No Experience Level 1 Help Desk Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.

Help Desk Technician

Producers Dairy Foods Inc.

Fresno, CA • On-site

$19.75 - $26.75/hr

Full-time

Re-posted 16 days ago

Producers Dairy rating

8.7

Company rating: 8.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

25th of 436 rated food and drinks producers

Job description

Job Summary:
Producers Dairy Foods is a leading supplier and distributor of high-quality dairy products, and they are seeking a dedicated Help Desk Technician to support their internal users. The role involves providing technical assistance for IT assets, troubleshooting issues, and maintaining communication with end-users to ensure timely resolution of support requests.
Responsibilities:
• The Help Desk Technician is the first point-of-contact for end-users seeking technical assistance. Requests can be in person, via phone, or email. Requests can be for all company-issued IT assets, including, PC, laptop, mobile phone, handheld devices, network connectivity, and applications.
• Communication: Must be able to effectively communicate with non-technical end-users, to gather details about reported issues, ensuring accurate and timely resolution of support issue.
• Provide timely updates to internal customers on ticket status. Maintain support ticket information.
• Must be able to effectively escalate unresolved issues to the next level of support personnel. Escalation will include passing all relevant details about the issue to the escalation resource.
• Must have ability to troubleshoot, diagnose, and resolve technical hardware and/or software issues efficiently.
• Document issue, troubleshooting steps, and final resolution in the ticketing system.
• Maintain technical documentation on installation of software, configuration of hardware and troubleshooting steps.
• Continuous improvement: Help identify areas for improvement in our services. Identify and communicate recurring issues to system administrators and/or managers.
• Work with external vendors, as needed, to ensure sufficient internal transfer of knowledge.
• Overnight travel to other company locations, as required.
• Completion of assigned projects.
• Provide accurate and timely reports to management on support ticket and project status.
• Other duties as assigned.
Qualifications:
Required:
• High School Diploma or GED.
• Six months to two years' experience in help desk support is preferred.
• Must have excellent communication and training skills.
• Must be humble, approachable and honest.
• Demonstrate good judgement, problem solving and decision-making skills as well as being an organized record keeper.
• Must be self-starter who can work independently and deliver accurate, timely results.
• Demonstrated organization and accuracy skills; self-motivated, detail oriented and able to handle multiple projects/tasks with competing deadlines.
• Must demonstrate the ability to solve problems, accept constructive feedback and show flexibility should priorities and/or deadlines change.
• Excellent verbal and written skills and a high degree of emotional intelligence. Must be able to build productive relationships across all levels of an organization.
Company:
Producers Dairy is a supplier and distributor of high-quality, multiple award-winning dairy products. Founded in 1932, the company is headquartered in Fresno, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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