This position is responsible for providing initial Help Desk support for the business applications ... Fulfills all service level standards for response time and quality. Ensures end users have proper ...
This position is responsible for providing initial Help Desk support for the business applications ... Fulfills all service level standards for response time and quality. Ensures end users have proper ...
Help Desk Support Specialist
Columbus, OH · On-site
This position is responsible for providing initial Help Desk support for the business applications ... Fulfills all service level standards for response time and quality. Ensures end users have proper ...
Help Desk Support Specialist
Columbus, OH · On-site
This position is responsible for providing initial Help Desk support for the business applications ... Fulfills all service level standards for response time and quality. Ensures end users have proper ...
Tier 1 Help Desk
$23 - $25/hr
... help with the holiday uptick. These consultants will provide Tier 1 technical support for their ... support team. Experience Level Entry Level Job Type & Location This is a Contract position based ...
Tier 1 Help Desk
$23 - $25/hr
... help with the holiday uptick. These consultants will provide Tier 1 technical support for their ... support team. Experience Level Entry Level Job Type & Location This is a Contract position based ...
Tier 1 Help Desk
Columbus, OH · On-site
$23 - $25/hr
... help with the holiday uptick. These consultants will provide Tier 1 technical support for their ... Strong collaboration and teamwork in a distributed support team. Experience Level Entry Level Job ...
Tier 1 Help Desk
Columbus, OH · On-site
$23 - $25/hr
... help with the holiday uptick. These consultants will provide Tier 1 technical support for their ... Strong collaboration and teamwork in a distributed support team. Experience Level Entry Level Job ...
Help Desk Analyst
Columbus, OH · On-site +1
$19.75 - $27/hr
Core Responsibilities Provide Tier 1 help desk support to child-serving providers and client staff via phone, email, web inquiries, and live chat. Assist users with system navigation, payment ...
New
Help Desk Analyst
Columbus, OH · On-site +1
$19.75 - $27/hr
Core Responsibilities Provide Tier 1 help desk support to child-serving providers and client staff via phone, email, web inquiries, and live chat. Assist users with system navigation, payment ...
New
Help Desk Analyst -Remote
Columbus, OH · Remote
$25/hr
The Help Desk Analyst provides Tier 1 technical assistanc e and program support for statewide child serving systems. This role helps providers and county staff navigate systems, resolve issues ...
New
Quick apply
Help Desk Analyst -Remote
Columbus, OH · Remote
$25/hr
The Help Desk Analyst provides Tier 1 technical assistanc e and program support for statewide child serving systems. This role helps providers and county staff navigate systems, resolve issues ...
New
Job Summary : STI is a company seeking a Help Desk Support professional. The role involves ... Level Documentation and Attention to Detail in Service Now / Ticketing solution • Service ...
Job Summary : STI is a company seeking a Help Desk Support professional. The role involves ... Level Documentation and Attention to Detail in Service Now / Ticketing solution • Service ...
IT Help Desk Technician (Level 1-2 Support) We are seeking a detailoriented, customerfocused IT Help Desk Technician to provide Level 1 and Level 2 support across our Microsoft 365 environment. This ...
IT Help Desk Technician (Level 1-2 Support) We are seeking a detailoriented, customerfocused IT Help Desk Technician to provide Level 1 and Level 2 support across our Microsoft 365 environment. This ...
IT Help Desk Technician (Level 1-2 Support) We are seeking a detailoriented, customerfocused IT Help Desk Technician to provide Level 1 and Level 2 support across our Microsoft 365 environment. This ...
IT Help Desk Technician (Level 1-2 Support) We are seeking a detailoriented, customerfocused IT Help Desk Technician to provide Level 1 and Level 2 support across our Microsoft 365 environment. This ...
Clinical Help Desk Support (Phone / Email)
Dublin, OH · On-site
$16.50 - $21.25/hr
Clinical Help Desk Support (Phone / Email) Location : Dublin , Ohio Overall experience level ... experience level: Mandatory minimum of 1+ years' experience working within a high-volume call ...
Clinical Help Desk Support (Phone / Email)
Dublin, OH · On-site
$16.50 - $21.25/hr
Clinical Help Desk Support (Phone / Email) Location : Dublin , Ohio Overall experience level ... experience level: Mandatory minimum of 1+ years' experience working within a high-volume call ...
Help Desk Analyst
Columbus, OH · On-site
$19.75 - $27/hr
Engagement Type Contract Core Responsibilities - Provide Tier 1 help desk support to child-serving providers and county staff via phone, email, web inquiries, and live chat. - Assist users with ...
New
Help Desk Analyst
Columbus, OH · On-site
$19.75 - $27/hr
Engagement Type Contract Core Responsibilities - Provide Tier 1 help desk support to child-serving providers and county staff via phone, email, web inquiries, and live chat. - Assist users with ...
New
It Help Desk Support Technician - OH
Worthington, OH · On-site
$54K - $57K/yr
... first level support to employees by troubleshooting software, hardware and network issues. This ... 1 year's helpdesk or technical support experience. • Must pass criminal background checks ...
It Help Desk Support Technician - OH
Worthington, OH · On-site
$54K - $57K/yr
... first level support to employees by troubleshooting software, hardware and network issues. This ... 1 year's helpdesk or technical support experience. • Must pass criminal background checks ...
It Help Desk Support Technician - OH
Worthington, OH · On-site
$54K - $57K/yr
... first level support to employees by troubleshooting software, hardware and network issues. This ... 1 year's helpdesk or technical support experience. • Must pass criminal background checks ...
It Help Desk Support Technician - OH
Worthington, OH · On-site
$54K - $57K/yr
... first level support to employees by troubleshooting software, hardware and network issues. This ... 1 year's helpdesk or technical support experience. • Must pass criminal background checks ...
Help Desk Analyst
Columbus, OH · On-site
$25/hr
Provide Tier 1 help desk support to child serving providers and county staff via phone, email, web inquiries, and live chat. * Assist users with system navigation, payment processing questions, known ...
New
Help Desk Analyst
Columbus, OH · On-site
$25/hr
Provide Tier 1 help desk support to child serving providers and county staff via phone, email, web inquiries, and live chat. * Assist users with system navigation, payment processing questions, known ...
New
Help Desk Analyst 3/HDA3 (37950)
Columbus, OH · On-site
$19.75 - $27/hr
... 1. Installs, maintains, configures, upgrades and/or administers hardware and/or software in ... level help desk support at user-site or in off-site locations on rotational basis. Documents ...
Help Desk Analyst 3/HDA3 (37950)
Columbus, OH · On-site
$19.75 - $27/hr
... 1. Installs, maintains, configures, upgrades and/or administers hardware and/or software in ... level help desk support at user-site or in off-site locations on rotational basis. Documents ...
* Experience in Help Desk Software (e.g., Service Now & Remedy, IRIS, Powershell, Genesis, UEM, Grafana) * Capable of High Level Documentation and Attention to Detail in Service Now / Ticketing ...
* Experience in Help Desk Software (e.g., Service Now & Remedy, IRIS, Powershell, Genesis, UEM, Grafana) * Capable of High Level Documentation and Attention to Detail in Service Now / Ticketing ...
IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the front line of the IT experience for internal customers across the company. This position is ...
IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the front line of the IT experience for internal customers across the company. This position is ...
IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the front line of the IT experience for internal customers across the company. This position is ...
IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the front line of the IT experience for internal customers across the company. This position is ...
Help Desk Technician
Columbus, OH · Hybrid
$19 - $24/hr
Position Overview As a Help Desk Technician , you'll be the first point of contact for our clients ... Gather and document incident details during first-level phone support, making sure client needs and ...
Help Desk Technician
Columbus, OH · Hybrid
$19 - $24/hr
Position Overview As a Help Desk Technician , you'll be the first point of contact for our clients ... Gather and document incident details during first-level phone support, making sure client needs and ...
Help Desk Technician
Columbus, OH · Hybrid
Position Overview As a Help Desk Technician , you'll be the first point of contact for our clients ... Gather and document incident details during first-level phone support, making sure client needs and ...
Quick apply
Help Desk Technician
Columbus, OH · Hybrid
Position Overview As a Help Desk Technician , you'll be the first point of contact for our clients ... Gather and document incident details during first-level phone support, making sure client needs and ...
Weekend Level 1 Help Desk Support information
See salary details
$10.34 - $12.41
4% of jobs
$12.41 - $14.49
4% of jobs
$14.49 - $16.56
9% of jobs
$17.47 is the 25th percentile. Wages below this are outliers.
$16.56 - $18.64
17% of jobs
The median wage is $20.12 / hr.
$18.64 - $20.72
22% of jobs
$22.68 is the 75th percentile. Wages above this are outliers.
$20.72 - $22.79
20% of jobs
$22.79 - $24.87
15% of jobs
$24.87 - $26.94
3% of jobs
$26.94 - $29.02
6% of jobs
$29.02 - $31.10
0% of jobs
$31.10 - $33.17
0% of jobs
$10
$20
$33
How much do weekend level 1 help desk support jobs pay per hour?

Job description
Franklin International, a leading manufacturer of adhesives, coatings, and sealants is currently seeking a Help Desk Support Specialist. This position is responsible for providing initial Help Desk support for the business applications in use at Franklin.
Fundamental Job Tasks:
Maintains computer, fax, and phone system functionality by responding to user calls, emails or chat requests for support in compliance with company policy. Gives technical instructions in lay terms. Troubleshoots, replaces, evaluates and configures devices, specialty software and unique service requests. Enters Incident Report tickets into Helpdesk database. Provides clear written and spoken information about a problem, issue, or event to the appropriate IS analyst for further problem resolution, if needed. Fulfills all service level standards for response time and quality.
Ensures end users have proper software, hardware, and peripherals by implementing maintenance, upgrade and installation plans for PC replacements. Monitors IS hardware and software inventories. Enters hardware and software inventory data into the Helpdesk Inventory database. Trains end users on office equipment, hardware and software, as needed. Works with Help Desk, IS personnel and Corporate Services to co-ordinate and complete the installation of computer facilities for new hires and for office moves.
Assists management with information related to external audits of hardware, software, documentation and reporting.
Targeted Skills/Knowledge:
Associate of Science degree in Technology or equivalent experience is required. Experience with PC repair and support service along with a working knowledge of Windows operating systems and the MS Office Suite applications is preferred. The position requires excellent technical, interpersonal skills, as well as good written and verbal communication skills. Position requires a high degree of analytical and organizational skill.
About Us:
Based in Columbus, Ohio, U.S.A., Franklin International was established in 1935 and today is among the largest privately held manufacturers of adhesives, sealants and polymers for commercial and industrial applications. Franklin integrates its core competency –emulsion polymerization – into a broad product offering, including glues, adhesives, hot melts, binders, sizing compounds and more. These products are distributed across six continents for use in construction, furniture manufacturing, millwork, paper converting, pressure-sensitive products and fiberglass reinforcement.
Franklin International is proud of our family-friendly atmosphere. We are small enough that people know your name, but big enough to have the resources available to do amazing things within our industry. Our award-winning benefits program includes a wide range of benefits from medical, dental, and vision insurance to more unique options like a free on-site fitness center, nurse health coach, 529 Plan matching, and adoption support. Our average employee tenure is over twelve years; learn more at www.FranklinInternational.com.