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Weekend Level 1 Help Desk Support Jobs (NOW HIRING)

MV Transportation

IT Help Desk Support

Kent, WA · On-site

$37.80 - $40.95/hr

... Level Agreements (SLA). This includes, but not limited to, desktop and server repair, network ... Support of analog, Digital, or VOIP telephone System, T-1, fax and DSL lines. * Responsible for ...

STAR PIPE PRODUCTS, LTD

Help Desk Support Tier 1

Houston, TX · On-site

$20.50 - $27.50/hr

Organizes IT support requests and works to resolve issues and answer questions for the end-user ... Expert level knowledge of computer hardware and troubleshooting and standard desktop software ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

System One is seeking a Helpdesk Agent for a long-term contract opportunity offering a hybrid work ... As Helpdesk Agent, you will be responsible for providing support to end users on a variety of ...

Agile Defense

Help Desk Technician

Montgomery, AL · On-site

$19.75 - $26.75/hr

Provide help desk support for all supported applications via phone/email. * Serve as the initial ... Experience with one or more of the following systems, is desired. * Automated Civil Engineer System ...

Stem Xpert

Help Desk Support I

Denver, CO · On-site

$21 - $28.75/hr

Our end-to-end Business Process as a Service (BPaaS) solutions support complex, high-value ... May require an associate's degree in a related area and at least 1 year or equivalent experience in ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

System One is seeking a Helpdesk Agent for a long-term contract opportunity offering a hybrid work ... As Helpdesk Agent, you will be responsible for providing support to end users on a variety of ...

eMazzanti Technologies

IT Help Desk

Hoboken, NJ · On-site

Description eMazzanti Technologies a leading provider of IT Services is looking to add to our eCare Managed Services team to provider level 1 and level 2 help desk support to expanding client base.

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How much do weekend level 1 help desk support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for weekend level 1 help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is a Weekend Level 1 Help Desk Support?

Weekend Level 1 Help Desk Support professionals are entry-level IT support staff who provide assistance to users experiencing technical issues, typically during weekends when regular staff may be unavailable. Their responsibilities include troubleshooting basic hardware and software problems, answering user queries, and escalating more complex issues to higher-level support teams. They often work shifts, handle support tickets, and ensure that end-users receive timely help, minimizing downtime and disruptions during weekends.

What are the key skills and qualifications needed to thrive as a Weekend Level 1 Help Desk Support?

To thrive as a Weekend Level 1 Help Desk Support, you need basic IT knowledge, troubleshooting skills, and typically a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, remote desktop tools, and basic networking concepts is often required. Strong communication, patience, and the ability to remain calm under pressure help you effectively assist users and resolve issues. These skills and qualities ensure prompt and accurate technical support, leading to high user satisfaction and efficient problem resolution during critical weekend hours.

What are the typical challenges faced by Weekend Level 1 Help Desk Support, and how can they effectively address them?

Weekend Level 1 Help Desk Support staff often encounter challenges such as handling a higher volume of urgent requests due to reduced weekday staff and limited access to escalation resources. Effective time management and strong communication skills are essential for prioritizing tickets and providing clear updates to users. Additionally, building a solid understanding of common technical issues and available knowledge base resources can help resolve problems efficiently, even during off-hours. Collaborating with remote team members and documenting incidents thoroughly ensures smooth handovers to weekday teams.

What is the difference between Weekend Level 1 Help Desk Support vs Weekend Network Support Technician?

AspectWeekend Level 1 Help Desk SupportWeekend Network Support Technician
CertificationsCompTIA A+, ITIL FoundationCompTIA Network+, Cisco CCNA (preferred)
Work EnvironmentHelp desk, call center, remote supportNetwork troubleshooting, on-site or remote
Industry UsageIT support, customer serviceNetwork infrastructure, enterprise IT
Common Search IntentBasic IT support roles, help desk jobsNetwork troubleshooting, infrastructure support

Weekend Level 1 Help Desk Support primarily handles basic IT issues, customer inquiries, and remote troubleshooting, often requiring certifications like CompTIA A+. In contrast, Weekend Network Support Technicians focus on network infrastructure, troubleshooting connectivity issues, and may need network-specific certifications like Cisco CCNA. While both roles support IT operations, Help Desk roles are more customer service-oriented, whereas Network Support roles involve technical network management.

What cities are hiring for Weekend Level 1 Help Desk Support jobs?

Cities with the most Weekend Level 1 Help Desk Support job openings:

What are the most commonly searched types of Level 1 Help Desk Support jobs?

The most popular types of Level 1 Help Desk Support jobs are:

What states have the most Weekend Level 1 Help Desk Support jobs?

States with the most job openings for Weekend Level 1 Help Desk Support jobs include:

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For Weekend Level 1 Help Desk Support jobs, the most frequently searched job titles are:

Weekend Level 1 Help Desk Support jobs near you

Help Desk Support Technician - SME Level

Jackson, MS • On-site

Bright Mind Solutions LLC
See more jobs at Bright Mind Solutions LLCexternal

$25 - $30/hr

Contractor

Re-posted 28 days ago

Job description

 Candidates must be local.  

State Client Exp Req.

All Visa- No Opt

JOB DESCRIPTION

Selected candidate’s role will focus on providing all levels of support to our customer base, both remotely and onsite. Candidate will be the initial point of contact with end users requesting IT Support. Ideal candidate has experience in Desktop\Laptop troubleshooting, software installation, peripheral hardware implementation and active directory administration.  Candidate must also have experience providing remote assistance using various platforms and must be experienced with providing support for M365 Applications.  Must be good at organizing, prioritizing, and planning.  Candidate must be able to update and maintain Help Desk records in accordance with established support procedures.  Candidate must also have excellent communication skills.

 

REQUIRED DEGREE

REQUIRED CERTIFICATION(S)

 

REQUIRED SKILLS/EXPERIENCE

# YEARS

Experience working in a help desk environment

3

Experienced with providing support for M365 Applications

3

Experience providing remote assistance using various platforms

3

Experience in desktop\laptop troubleshooting, and software installation

3

Hardware Implementation and Deployment

3

Basic Active Directory Management

3

 
 
 
If you are interested or have any references please share resume at mukul@brightmindsol.com.