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Remote Dispute Resolution Jobs (NOW HIRING)

System One

Healthcare Claims Adjuster

Baltimore, MD · Remote

$25/hr

Exposure to complex claims and dispute resolution * High-impact work on claim backlog * Mostly remote, flexible work model * Contract-to-hire with potential for full-time conversion based on ...

System One

Healthcare Claims Adjuster

Baltimore, MD · Remote

$25/hr

Exposure to complex claims and dispute resolution * High-impact work on claim backlog * Mostly remote, flexible work model * Contract-to-hire with potential for full-time conversion based on ...

System One

Healthcare Claims Adjuster

Baltimore, MD · Remote

$25/hr

Exposure to complex claims and dispute resolution * High-impact work on claim backlog * Mostly remote, flexible work model * Contract-to-hire with potential for full-time conversion based on ...

System One

Healthcare Claims Adjuster

Baltimore, MD · Remote

$25/hr

Exposure to complex claims and dispute resolution * High-impact work on claim backlog * Mostly remote, flexible work model * Contract-to-hire with potential for full-time conversion based on ...

System One

Healthcare Claims Adjuster

Baltimore, MD · Remote

$25/hr

Exposure to complex claims and dispute resolution * High-impact work on claim backlog * Mostly remote, flexible work model * Contract-to-hire with potential for full-time conversion based on ...

System One

Healthcare Claims Adjuster

Baltimore, MD · Remote

$25/hr

Exposure to complex claims and dispute resolution * High-impact work on claim backlog * Mostly remote, flexible work model * Contract-to-hire with potential for full-time conversion based on ...

State of Washington

Early Resolution Ombuds 1

Olympia, WA · On-site +1

$55K - $65K/yr

Exempt Remote Employment: Flexible/Hybrid Job Number: 2026-06905 Department: Office of the Governor ... Engage in dispute resolution and/or negotiations with employees of the DOC to reach mutually agreed ...

System One

Healthcare Claims Adjuster

Baltimore, MD · Remote

$25/hr

Exposure to complex claims and dispute resolution * High-impact work on claim backlog * Mostly remote, flexible work model * Contract-to-hire with potential for full-time conversion based on ...

System One

Healthcare Claims Adjuster

Baltimore, MD · Remote

$25/hr

Exposure to complex claims and dispute resolution * High-impact work on claim backlog * Mostly remote, flexible work model * Contract-to-hire with potential for full-time conversion based on ...

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Remote Dispute Resolution information

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How much do remote dispute resolution jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote dispute resolution in the United States is $70,345.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $86,500.00 per year, depending on experience, location, and employer.

What is remote dispute resolution?

A Remote Dispute Resolution job involves mediating conflicts, handling claims, or resolving disputes between parties through online platforms, emails, or virtual meetings. Professionals in this role may work in legal, financial, or customer service settings, helping clients settle disagreements without in-person interaction. The job requires strong communication, negotiation, and problem-solving skills. Many roles involve working for companies, legal firms, or independent mediation services.

What skills and qualifications are needed for remote dispute resolution?

To thrive in Remote Dispute Resolution, you need strong analytical abilities, negotiation skills, and a background in conflict management or law, often supported by a degree or relevant certification such as ADR (Alternative Dispute Resolution). Familiarity with mediation software, secure virtual meeting platforms (like Zoom or Microsoft Teams), and case management systems is typical in this role. Excellent written and verbal communication, impartiality, and active listening are essential soft skills for effective dispute resolution. These competencies ensure fair and efficient handling of disputes in virtual environments, maintaining professionalism and productive outcomes for all parties involved.

What are typical challenges faced in remote dispute resolution?

Professionals in remote dispute resolution often face challenges related to building rapport and trust between parties in a virtual setting, as non-verbal cues can be harder to interpret online. Technical issues, such as unstable internet connections and unfamiliarity with digital mediation tools, may also arise. Additionally, maintaining confidentiality and ensuring all parties feel heard and respected can require extra attention when working remotely. However, with strong communication strategies and technical preparedness, these challenges are manageable and can even lead to more flexible, widely accessible resolution processes.

More about Remote Dispute Resolution jobs

What cities are hiring for Remote Dispute Resolution jobs?

Cities with the most Remote Dispute Resolution job openings:

What are the most commonly searched types of Dispute Resolution jobs?

The most popular types of Dispute Resolution jobs are:

What states have the most Remote Dispute Resolution jobs?

States with the most job openings for Remote Dispute Resolution jobs include:

What job categories do people searching Remote Dispute Resolution jobs look for?

The top searched job categories for Remote Dispute Resolution jobs are:

Remote Dispute Resolution jobs near you
Infographic showing various Remote Dispute Resolution job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 8% Part Time, and 3% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $70,345 per year, or $33.8 per hour.

Bilingual Call Center Representative

Addison Group

Tysons, VA • Remote

$24 - $25/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted 11 days ago

Job description

Job Title: Dispute Resolution Specialist I (Bilingual English/Spanish)

Industry: Call Center/Non-profit

Location (city, state): McLean, VA (Hybrid role after training)

Assignment Type: Contract-to-Hire (long-term contract with potential for conversion)

Pay: $24.00 – $25.00 /hour (Estimated conversion salary: $50,000-$55,000)

Benefits: This position is eligible for medical, dental, vision, and 401(k).

Additional Details:

  • Start Date: 1-2 Weeks' After Offer
  • Training takes place onsite for 3–6 weeks (Monday–Friday), then transitions to a hybrid schedule of 2 days onsite/ 3 days remote.
  • Standard schedule: Monday–Friday, 9:00am–6:00pm (1-hour unpaid lunch)

Work Schedule:

  • Full-time, Monday–Friday
  • Onsite for initial training, then Hybrid after completion
  • 9:00am–6:00pm with a 60-minute lunch

About Our Client:

Our client is a nationally recognized organization providing consumer assistance, education, and support services. Their programs help consumers navigate product and service issues while promoting fair business practices. They operate a high-volume contact center and offer structured training, growth opportunities, and a collaborative environment.

Job Description:

Addison Group is seeking a Bilingual Dispute Resolution Specialist (English/Spanish) for our client. This role supports consumers by guiding them through the dispute resolution process, answering questions, and ensuring proper documentation is collected to move claims forward. This is an excellent opportunity for candidates with strong customer service backgrounds looking to advance within a structured, mission-driven environment.

Key Responsibilities:

  • Provide inbound phone and online support during core business hours, maintaining availability during assigned shifts.
  • Walk consumers through the dispute resolution process, including program eligibility and claim submission steps.
  • Assist consumers in understanding state-specific guidelines and general requirements.
  • Follow up on pending documentation to ensure claims can be opened or advanced.
  • Manage outreach tasks and special projects to support overall service level goals.
  • Refer escalated concerns to leadership when required.
  • Maintain professionalism, accuracy, and empathy in all consumer interactions.

Qualifications:

  • Bilingual proficiency in English and Spanish is required.
  • 4+ years of progressive customer service experience in a web-based or call center environment.
  • Bachelor’s degree preferred.
  • Experience using contact center platforms (e.g., RingCentral, Matterhorn, or similar systems).
  • Background supporting large-scale or enterprise-level customer operations strongly preferred.
  • Strong written and verbal communication skills.
  • Comfortable working in a fast-paced, metrics-driven environment.
  • Solid problem-solving abilities and customer-focused mindset.
  • Ability to learn structured processes, scripts, and regulatory guidelines.

Perks:

  • Comprehensive training program with ongoing development opportunities.
  • Pathway to advance into more complex case management responsibilities (Dispute Resolution Specialist II).
  • Hybrid work flexibility after training.
  • Supportive leadership and team-oriented workplace.
  • Modern office environment with resources that support productivity and collaboration.



Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.