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Digital Account Representative Jobs (NOW HIRING)

Firstsource

Digital Account Representative

Amherst, NY · On-site

$19/hr

Firstsource is hiring Digital Account Representatives to support early-stage collections for a major U.S. bank. If you're motivated, professional, and looking to gain valuable office experience, this ...

Firstsource

$19/hr

Firstsource is hiring Digital Account Representatives to support early-stage collections for a major U.S. bank. If you're motivated, professional, and looking to gain valuable office experience, this ...

Hearst

Digital Account Manager

Milwaukee, WI · On-site

Digital Account Manager Milwaukee WI, United States WISN-TV, Hearst Television's NBC affiliate in ... more representative of the communities we serve About Us Hearst Television (HTV) owns and/or ...

Hearst

Digital Account Manager

Milwaukee, WI · On-site

Digital Account Manager Milwaukee WI, United States WISN-TV, Hearst Television's NBC affiliate in ... representative of the communities we serve Hearst Television (HTV) owns and/or operates 35 ...

Hearst

Digital Account Manager

Milwaukee, WI · On-site

Digital Account Manager Milwaukee WI, United States WISN-TV, Hearst Television's NBC affiliate in ... representative of the communities we serve Hearst Television (HTV) owns and/or operates 35 ...

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Digital Account Representative information

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$26K

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How much do digital account representative jobs pay per year?

As of Jun 27, 2026, the average yearly pay for digital account representative in the United States is $56,411.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $70,500.00 per year, depending on experience, location, and employer.

What are some common challenges Digital Account Representatives face when managing multiple client accounts?

Digital Account Representatives often juggle several client accounts simultaneously, which can present challenges such as prioritizing urgent requests, balancing differing client expectations, and staying updated on each client’s campaign performance. Effective time management and strong organizational skills are crucial to ensure all clients receive timely responses and tailored solutions. Additionally, adapting communication styles to suit various client personalities and industries helps build stronger relationships and fosters trust. Regular collaboration with internal teams, such as creative and technical departments, is essential for delivering successful digital strategies.

What are the key skills and qualifications needed to thrive as a Digital Account Representative, and why are they important?

To thrive as a Digital Account Representative, you need strong communication, sales acumen, and a solid understanding of digital marketing principles, often backed by a relevant degree or experience. Familiarity with CRM software, digital advertising platforms, and analytics tools is typically required. Outstanding interpersonal skills, problem-solving abilities, and adaptability help you build client relationships and manage multiple accounts effectively. These skills ensure you can drive client satisfaction, optimize digital campaigns, and contribute to business growth in a dynamic environment.

What is a Digital Account Representative?

A Digital Account Representative is a professional who manages and supports client accounts for digital products or services, such as online advertising, digital marketing campaigns, or software solutions. They act as the main point of contact between clients and the company, ensuring client needs are understood and met. Their responsibilities often include coordinating campaign launches, analyzing digital metrics, providing customer support, and identifying opportunities to upsell or renew services. Strong communication, organizational, and digital marketing skills are essential for this role.
More about Digital Account Representative jobs
What job categories do people searching Digital Account Representative jobs look for? The top searched job categories for Digital Account Representative jobs are:
Digital Account Representative jobs near you
Infographic showing various Digital Account Representative job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $56,411 per year, or $27.1 per hour.

Digital Account Representative

Firstsource

Amherst, NY • On-site

$19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Firstsource rating

7.0

Company rating: 7.0 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

18th of 71 rated call and contact centers

Job description

Location: Amherst NY
Pay: $19.00 per hour (bi-weekly pay)
Start Date: Monday, August 10th
Why Join Firstsource?
Looking for a great opportunity with room to grow? Firstsource is hiring Digital Account Representatives to support early-stage collections for a major U.S. bank. If you're motivated, professional, and looking to gain valuable office experience, this is the job for you.
SCHEDULE:
Training Schedule (3 Weeks):
  • Monday - Friday 8:30 AM - 4:30 PM

Regular Schedule (After Training):
  • Monday - Friday: 9am-6pm

Compensation & Benefits
  • $19.00 per hour starting pay
  • Full-time, permanent position
  • Comprehensive benefits package:
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Career growth and internal promotion opportunities

Job Responsibilities
  • Contact customers to understand their financial situation
  • Provide payment solutions that align with bank policies
  • Deliver a positive customer experience during each interaction
  • Maintain performance metrics and quality standards
  • Ensure compliance with federal and state regulations
  • Accurately document account activity

Minimum Qualifications
  • High school diploma or GED required
  • At least 6 months of customer service or sales experience
  • Strong communication and problem-solving skills
  • Basic computer and typing skills
  • Dependable with a professional attitude
  • Ability to maintain confidentiality

About the Role
This position supports 1st-party, early delinquency accounts for one of the top banks in the country. You'll join a team that values professionalism, training, and development in a structured office environment.
The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed. Firstsource Transaction Services USA, INC. is an equal opportunity employer that does not discriminate on the basis of age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual Orientation, gender identity or any other protected class in accordance with applicable law.
It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans.

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