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Digital Account Representative Jobs (NOW HIRING)

Firstsource

$19/hr

Digital Account Representative - Full-Time Company: Firstsource Advantage Location: Amherst, NY P ay: $19.00 per hour Start Date: Monday August 10th Schedule: * Training: Monday to Friday, 8:30AM-5 ...

Firstsource

Digital Account Representative

Amherst, NY · On-site

$19/hr

Digital Account Representative - Full-Time Company: Firstsource Advantage Location: Amherst, NY P ay: $19.00 per hour Start Date: Monday August 10th Schedule: * Training: Monday to Friday, 8:30AM-5 ...

Hearst

Digital Account Manager

Milwaukee, WI

Digital Account Manager Milwaukee WI, United States WISN-TV, Hearst Television's NBC affiliate in ... representative of the communities we serve Hearst Television (HTV) owns and/or operates 35 ...

Hearst

Digital Account Manager

Milwaukee, WI

Digital Account Manager Milwaukee WI, United States WISN-TV, Hearst Television's NBC affiliate in ... representative of the communities we serve Hearst Television (HTV) owns and/or operates 35 ...

Playy Sports

Digital Account Executive

Dallas, TX

DIGITAL ACCOUNT EXECUTIVE Dallas, Texas In Office THE RUNDOWN Playfly Sports is looking for a ... representation partners, agencies, and clients to better understand and utilize such offerings ...

Playfly Sports

Digital Account Executive

Dallas, TX · On-site

DIGITAL ACCOUNT EXECUTIVE Dallas, Texas In Office THE RUNDOWN Playfly Sports is looking for a ... representation partners, agencies, and clients to better understand and utilize such offerings • ...

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How much do digital account representative jobs pay per year?

As of Aug 7, 2026, the average yearly pay for digital account representative in the United States is $56,411.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $70,500.00 per year, depending on experience, location, and employer.

What are some common challenges digital account representatives face when managing multiple client accounts?

Digital Account Representatives often juggle several client accounts simultaneously, which can present challenges such as prioritizing urgent requests, balancing differing client expectations, and staying updated on each client’s campaign performance. Effective time management and strong organizational skills are crucial to ensure all clients receive timely responses and tailored solutions. Additionally, adapting communication styles to suit various client personalities and industries helps build stronger relationships and fosters trust. Regular collaboration with internal teams, such as creative and technical departments, is essential for delivering successful digital strategies.

What are the key skills and qualifications needed to thrive as a digital account representative?

To thrive as a Digital Account Representative, you need strong communication, sales acumen, and a solid understanding of digital marketing principles, often backed by a relevant degree or experience. Familiarity with CRM software, digital advertising platforms, and analytics tools is typically required. Outstanding interpersonal skills, problem-solving abilities, and adaptability help you build client relationships and manage multiple accounts effectively. These skills ensure you can drive client satisfaction, optimize digital campaigns, and contribute to business growth in a dynamic environment.

What is a digital account representative?

A Digital Account Representative is a professional who manages and supports client accounts for digital products or services, such as online advertising, digital marketing campaigns, or software solutions. They act as the main point of contact between clients and the company, ensuring client needs are understood and met. Their responsibilities often include coordinating campaign launches, analyzing digital metrics, providing customer support, and identifying opportunities to upsell or renew services. Strong communication, organizational, and digital marketing skills are essential for this role.
More about Digital Account Representative jobs
What job categories do people searching Digital Account Representative jobs look for? The top searched job categories for Digital Account Representative jobs are:
Digital Account Representative jobs near you
Infographic showing various Digital Account Representative job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $56,411 per year, or $27.1 per hour.

Digital Account Representative

Firstsource

On-site

$19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Firstsource rating

6.7

Company rating: 6.7 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

24th of 71 rated call and contact centers

Job description

Digital Account Representative - Full-Time

Company: Firstsource Advantage
Location: Amherst, NY
Pay: $19.00 per hour
Start Date: Monday August 10th 

Schedule:

  • Training: Monday to Friday, 8:30AM-5:00PM 
  • Work Hours: Monday to Friday, 8:00AM-7:00PM (4 days 8am-5pm and 1 day 10am-7pm)

About the Opportunity:

Are you ready to grow your career while making a real impact? Firstsource Advantage is seeking motivated and customer-focused individuals to join our team as Account Representatives (Collections). This is more than just a job - it's a chance to build a stable, rewarding career in a supportive and fast-paced environment.

What You'll Do:

  • Engage with customers to understand their financial situations and recommend appropriate payment solutions
  • Handle inbound and outbound calls professionally and empathetically
  • Work with compliance in mind by following federal and state regulations
  • Meet performance goals related to call quality, resolutions, and collections metrics

What We're Looking For:

  • High school diploma or GED required
  • At least 6 months of customer service or sales experience
  • Stable work history and a professional demeanor
  • Strong communication, problem-solving, and computer skills
  • Ability to manage confidential information with care and discretion
  • Reliable, self-motivated, and goal-oriented

Why Join Firstsource?

  • Career Advancement: We promote from within and support your growth
  • Meaningful Work: Help customers take control of their financial future
  • Team-Oriented Culture: Be part of a collaborative and supportive team
  • Skill Development: Learn and grow with hands-on experience in collections and customer service

Benefits (Eligible After 90 Days):

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan with matching
  • Paid Training
  • Monthly Incentives and Recognition Programs
  • PTO

Take the Next Step in Your Career

Apply today to join Firstsource Advantage and start building a future you're proud of.

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed. Firstsource Transaction Services USA, INC. is an equal opportunity employer that does not discriminate on the basis of age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual Orientation, gender identity or any other protected class in accordance with applicable law.

It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans.

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