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Remote Application Support Engineer Jobs (NOW HIRING)

Innodata Inc.

Application Reliability Engineer

We are looking for a hands-on Application Support Engineer to support, maintain, and enhance business-critical enterprise applications built and running on Google App Engine (GAE) and microservices.

PactFi

Client Support Engineer

Seattle, WA · On-site +1

$130K - $150K/yr

Our web-based application brings together all parties involved in such a transaction to more ... This role is a remote position, and you will be working in the West Coast time zone. Travel is not ...

PactFi

Client Support Engineer

San Francisco, CA · On-site +1

$130K - $150K/yr

Our web-based application brings together all parties involved in such a transaction to more ... This role is a remote position, and you will be working in the West Coast time zone. Travel is not ...

Guidehouse

Application Support / Operations Engineer

$70K - $116K/yr

Monitor application health, availability, and performance. * Coordinate deployment support activities with development and cloud engineering teams. * Document root causes, operational procedures, and ...

PactFi

Client Support Engineer

Seattle, WA · Remote

$130K - $150K/yr

Our web-based application brings together all parties involved in such a transaction to more ... This role is a remote position, and you will be working in the West Coast time zone. Travel is not ...

PactFi

Client Support Engineer

San Francisco, CA · Remote

$130K - $150K/yr

Our web-based application brings together all parties involved in such a transaction to more ... This role is a remote position, and you will be working in the West Coast time zone. Travel is not ...

Canon Medical Systems

Remote Support Engineer

$86K - $138K/yr

Remote Support Engineer - req1695 OVERVIEW The Customer Solutions Center (CSC) Remote Support Engineer plays a critical role in delivering centralized, high-quality remote support for Canon Medical ...

Cayenta

(Remote) Application Consultant

Florida, NY · Remote

The Application Consultant role is project driven and supports a wide array of services for utility customers implementing and optimizing Cayenta CIS solutions. This remote role welcomes candidates ...

Harris

inHance, a division of Harris; is seeking an Application Consultant who will thrive in a people ... Respond to incoming implementation support calls and resolve issues accordingly. * Develop a close ...

Harris

(Remote) Application Consultant

Carolina, RI · On-site +1

inHance, a division of Harris; is seeking an Application Consultant who will thrive in a people ... Respond to incoming implementation support calls and resolve issues accordingly. * Develop a close ...

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Remote Application Support Engineer information

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$18

$48

$72

How much do remote application support engineer jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote application support engineer in the United States is $48.53, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $56.73 per hour, depending on experience, location, and employer.

What is a remote application support engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the key skills and qualifications needed to thrive as a remote application support engineer?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What are the common challenges faced by remote application support engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

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Remote Application Support Engineer jobs near you
Infographic showing various Remote Application Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $100,951 per year, or $48.5 per hour.

IT Support Engineer (Remote)

Red Cup IT, Inc.

Los Angeles, CA • Remote

Full-time

Re-posted 22 days ago

Job description

We are looking for an IT Support Engineer who is responsible for providing technical assistance to users, maintaining computer systems, troubleshooting hardware and software issues, and ensuring the smooth operation of an organization's IT infrastructure. 
 

Technical Support 

  • Provide first-line and second-line technical support to employees or customers. 
  • Diagnose and resolve hardware, software, network, and system issues. 
  • Respond to help desk tickets, emails, and phone support requests. 

System & Device Management 

  • Install, configure, and maintain desktops, laptops, printers, and mobile devices. 
  • Set up user accounts, permissions, and access controls. 
  • Manage operating systems such as Microsoft Windows, macOS, or Linux. 

Network Support 

  • Troubleshoot network connectivity issues (LAN, Wi-Fi, VPN). 
  • Maintain routers, switches, and firewalls. 
  • Monitor network performance and uptime. 

Software & Application Support 

  • Install and update applications and productivity tools like Microsoft 365 or Google Workspace. 
  • Troubleshoot application errors and compatibility issues. 

Documentation & Ticketing 

  • Log issues and resolutions in ticketing systems such as ServiceNow, Jira Service Management, or Zendesk. 
  • Maintain documentation for troubleshooting procedures and system configurations. 

Security & Compliance 

  • Implement security policies, patch updates, and antivirus solutions. 
  • Support identity and access management. 
  • Assist with incident response and security monitoring. 

Required Skills 

  • Strong troubleshooting and diagnostic skills 
  • Knowledge of operating systems (Windows, macOS, Linux) 
  • Networking basics (TCP/IP, DNS, DHCP, VPN) 
  • Experience with help desk or ticketing systems 
  • Customer service and communication skills 
  • Time management and problem-solving ability 

Preferred Qualifications 

  • Bachelor's degree in information technology, Computer Science, or related field 
  • Certifications such as: 
     CompTIA A+ 
    CompTIA Network+ 
    Microsoft Microsoft Certified certifications 
    Cisco Systems CCNA