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Remote Application Support Engineer Jobs (NOW HIRING)

... Engineering Team, and Best Places to Work in Dallas, among others). We're building a culture where ... As a remote-first company, most of our positions can be remote in the US, except for key roles ...

... Engineering Team, and Best Places to Work in Dallas, among others). We're building a culture where ... As a remote-first company, most of our positions can be remote in the US, except for key roles ...

... Engineering Team, and Best Places to Work in Dallas, among others). We're building a culture where ... As a remote-first company, most of our positions can be remote in the US, except for key roles ...

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Remote Application Support Engineer information

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How much do remote application support engineer jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote application support engineer in the United States is $48.53, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $56.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Application Support Engineer, and why are they important?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What is a Remote Application Support Engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the common challenges faced by Remote Application Support Engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

More about Remote Application Support Engineer jobs
What cities are hiring for Remote Application Support Engineer jobs? Cities with the most Remote Application Support Engineer job openings:
What are the most commonly searched types of Application Support Engineer jobs? The most popular types of Application Support Engineer jobs are:
What states have the most Remote Application Support Engineer jobs? States with the most job openings for Remote Application Support Engineer jobs include:
Infographic showing various Remote Application Support Engineer job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, 20% Part Time, 10% Temporary, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $100,951 per year, or $48.5 per hour.

Junior Application Support Engineer

Tradeweb Markets

Jersey City, NJ β€’ On-site, Remote

$115K - $145K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago


Job description

Tradeweb is a global leader in electronic trading across asset classes. As financial markets become increasingly interconnected, our technology enables efficient, multi-asset trading on a global scale. We serve more than 3,000 clients in more than 85 countries, including many of the world's largest banks, asset managers, hedge funds, insurers, corporations, and wealth managers.

Creative collaboration and sharp client focus have helped fuel our organic growth. We facilitated average daily trading volume (ADV) of more than $2.8 trillion over the past four fiscal quarters, topping $3.3 trillion in ADV for the first quarter of 2026.

Since our IPO in 2019, Tradeweb has completed four acquisitions and doubled our revenues - and 2025 was our 26th consecutive year of record revenues.

Tradeweb plays a central role in modernizing market structure by developing innovative trading protocols, embedding analytics into execution, and building technology infrastructure that supports the convergence of traditional and digitally native financial markets. Tradeweb is a great place to work, recognized in 2025 by Forbes as one of America's Best Companies and by U.S. News & World Report as one of the Best Financial Services Companies to Work For.

Tradeweb Markets LLC ("Tradeweb") is proud to be an EEO Minorities/Females/Protected Veterans/Disabled/Affirmative Action Employer.

Workplace Posters | U.S. Department of Labor

Group Details

We are seeking a Junior Application Support Engineer to join the Application Support team in Jersey City, NJ.Β  The candidate will join a team that is the central point of contact for supporting technical aspects of the platform.Β  The candidate will play a vital role in diagnosing and facilitating production issues as well as assisting all other teams in QA, development and client services.Β  This role will give the candidate a well-rounded understanding of the retail fixed income market place and all of the technical aspects of the platform.

Tradeweb Technology jobs are fully remote. The Tradeweb Technology hub is located in our Jersey City office which can be used for team meetings and collaboration efforts.Β  There may be days where travel to the Jersey City office is recommended for organizational off-sites.

Job Responsibilities

  • Provide day-to-day application level support for production incidents
  • Work closely with business and technology teams to analyze and resolve issues on the platform
  • Provide a consistently high-level of service to all customers, internal and external
  • Develop new automation application tools and maintain existing automation tools

Qualifications

  • Bachelor's Degree completed or relative work experience required
  • 1+ years of experience in application/production support or a production engineering role
  • Understanding of relational databases, preferably Oracle 19
  • Knowledge of object-oriented programming, preferably Java and Perl
  • Technical knowledge of Unix and Windows operating systems
  • Demonstrated ability in scripting (python and bash) as well as Unix command tools
  • Understanding of Apache Tomcat, Tomee and HTTP servers desired
  • Strong organizational and problem-solving skills
  • Good verbal and written communication skills
  • Team player and detail oriented
  • Ability to work in a fast-paced, often pressurized environment
  • Must be willing to work some evenings or weekends for production code deployments and other support needs

Nice to have skills

  • Continuous build and integration systems understanding (e.g. Bamboo, Gitlab CI/CD)
  • Source control platformsΒ 
  • Configuration management tool like AnsibleΒ 

Additional Information

Tradeweb is committed to providing valuable and competitive benefits. In addition to working in our culture of innovation and collaboration, we offer:Β 

  • Health Insurance: Highly competitive medical, dental, and vision programs
  • Hybrid Environment: Our employees have the flexibility of working in the office and from home.
  • Health Care and Dependent Care Flexible Spending Accounts: You may elect to set aside pre-tax earnings to pay for eligible health care and dependent day care expenses for you and your eligible family members.
  • Maven Family Building Benefit: Maven offers support for fertility and preconception; pregnancy and post-partum; adoption; surrogacy and pediatrics for children up to age 10. Tradeweb provide a $10,000 lifetime reimbursement towards fertility, egg freezing, adoption and surrogacy expenses.Β 
  • Building Wealth - 401(k) Savings Plan: Employees are immediately eligible for the 401(k) plan. Participants may contribute up to 75% of eligible compensation into a traditional 401(k) and/or Roth 401(k). Tradeweb will match 100% of the first 4% of compensation that you contribute.
  • The current pay range for this role is currently $115,000 to $145,000 per year, based on a regular, full-time schedule.Β  The amount of pay offered will be determined by a number of factors, including but not limited to qualifications, market data, and internal guidelines.
  • This role will also be eligible to participate in Tradeweb's discretionary bonus program.Β 
  • This role is expected to remain open untilΒ 4/30/26.

Other Benefit Programs

  • Pre-Tax Commuter Benefits Program
  • ARAG Legal Services
  • Employee Assistance Program
  • Tuition Reimbursement
  • Financial Wellness Tools
  • Travel Assistance Benefits
  • Pet Insurance
  • Corporate Gym Subsidies
  • Wellness Perks
  • Paid Time Off and Parental Leave