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Remote Application Support Engineer Jobs in California

Red Cup IT Inc

IT Support Engineer

Los Angeles, CA · On-site +1

We are looking for an IT Support Engineer who is responsible for providing technical assistance to ... Software & Application Support * Install and update applications and productivity tools like ...

Mercor

Network Support Engineer

San Francisco, CA · Remote

$50 - $70/hr

Remote Commitment: 30-40 hours/week Role Responsibilities * Review real-world data from deployed ... Application Process (Takes 20-30 mins to complete) * Upload resume * AI interview based on your ...

KEYENCE

Field Application Engineer

Walnut Creek, CA · On-site +1

$54K - $81K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

KEYENCE

Field Application Engineer

El Segundo, CA · On-site +1

$54K - $81K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

KEYENCE

Field Application Engineer

Costa Mesa, CA · On-site +1

$54K - $81K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

KEYENCE

Field Application Engineer

Campbell, CA · On-site +1

$54K - $81K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

KEYENCE

Field Application Engineer

San Diego, CA · On-site +1

$54K - $81K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

OSARO

Technical Support Engineer

San Francisco, CA · On-site +1

Basic understanding of software, system, and application logs, as well as the tools and platforms ... Remote work is not an option. * The position is available immediately. We may use artificial ...

OSARO

Technical Support Engineer

San Francisco, CA · On-site +1

$100K - $160K/yr

Basic understanding of software, system, and application logs, as well as the tools and platforms ... Remote work is not an option. * The position is available immediately. We may use artificial ...

ReadMe

Enterprise Support Engineer

San Francisco, CA · On-site +1

San Francisco (Hybrid), New York (Hybrid), Columbus (Hybrid), or Remote (US) We're growing our ... Share the URL in the "Website" field as part of your application. * We can't wait to read your ...

Zuma

Support Engineer

San Francisco, CA · Remote

Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management business across the US and Canada, a ~$200B market.

Zuma

Support Engineer

San Francisco, CA · On-site +1

Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management business across the US and Canada, a ~$200B market.

Semtech

Field Application Engineer

San Jose, CA · On-site +1

San Jose,CA (Hybrid - 4/days, Friday remote) Our Team: Semtech is a recognized leader in ESD ... Support customers through device selection, schematic review, PCB layout guidance, and design-in ...

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Remote Application Support Engineer information

What are the key skills and qualifications needed to thrive as a Remote Application Support Engineer, and why are they important?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What is a Remote Application Support Engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the common challenges faced by Remote Application Support Engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What are the most commonly searched types of Application Support Engineer jobs in California? The most popular types of Application Support Engineer jobs in California are:
What are popular job titles related to Remote Application Support Engineer jobs in California? For Remote Application Support Engineer jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Application Support Engineer jobs in California look for? The top searched job categories for Remote Application Support Engineer jobs in California are:
What cities in California are hiring for Remote Application Support Engineer jobs? Cities in California with the most Remote Application Support Engineer job openings:
Remote Application Support Engineer jobs near you
Infographic showing various Remote Application Support Engineer job openings in California as of May 2026, with employment types broken down into 2% As Needed, 37% Full Time, 56% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

CIS Application Support Engineer (Customer/1 + COBOL) - Remote - 12+ Months

Synergy Solutions

San Francisco, CA • Remote

$90 - $110/hr

Part-time, Contractor

Posted 6 days ago

Job description

This is a remote position.

We’re looking for an experienced CIS Application Support Engineer with hands‑on expertise in Customer/1 (C/1) and COBOL to support, maintain, and enhance a legacy Customer Information System for a major utility. This role focuses on application maintenance, defect resolution, batch job support, and small enhancements that keep the CIS stable and running.

If you’ve worked in utility billing systems and still enjoy solving problems in COBOL, this is a long‑term, stable contract where your experience truly matters.


What You’ll Do

  • Support and maintain the Customer/1 CIS application

  • Troubleshoot and resolve production issues in COBOL, batch jobs, and related components

  • Analyze billing, metering, payments, collections, and customer workflows

  • Implement small enhancements, fixes, and logic updates

  • Work with business users to understand issues and translate them into technical solutions

  • Ensure system stability, data integrity, and accurate billing operations

  • Participate in on‑call or after‑hours support rotations (if required)



RequirementsWhat You Bring

  • Hands‑on experience with Customer/1 (C/1) — required

  • Strong COBOL programming and maintenance skills

  • Experience supporting CIS systems in utilities (electric, gas, water)

  • Understanding of billing cycles, meter reads, payments, adjustments, and customer account logic

  • Ability to troubleshoot complex legacy code and batch processes

  • Strong analytical skills and comfort working independently

  • Bonus: experience with mainframe environments, JCL, DB2, or related legacy tech



BenefitsRole Details

  • Remote (US‑based)

  • 12+ month contract with likely extensions

  • Start ASAP

  • Part time option is also available.