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Remote Application Support Engineer Jobs in California

iXsystems

Tier 2 Support Engineer

Los Angeles, CA · On-site +1

$60K - $80K/yr

As a member of the Support Team, the Tier 2 Software Support Engineer will support the deployment ... This is a remote position in Los Angeles, CA area. Base Pay Range The base pay range of this ...

TrueNAS

Tier 2 Support Engineer

Los Angeles, CA · On-site +1

$60K - $80K/yr

As a member of the Support Team, the Tier 2 Software Support Engineer will support the deployment ... This is a remote position in Los Angeles, CA area. Base Pay Range The base pay range of this ...

Laserfiche

Application Security Engineer

Long Beach, CA · On-site +1

$108K - $140K/yr

Remote work from home on Mondays and Fridays. About the Role - Key Responsibilities: • Assist in ... early • Support engineering teams in remediating common security issues discovered through ...

New

DensityAI

Associate IT Support Engineer

Mountain View, CA · On-site +1

$90K - $140K/yr

About the role Own day-to-day IT support for our Mountain View office and remote team - endpoint ... engineering team Compensation Final offers depend on level, location, and skills relevant to the ...

Amat

Process Support Engineer IV

Santa Clara, CA · On-site +1

$147K - $202K/yr

... application roadmap for future solutions Technically leads difficult, complex application ... support plans for installation Create & Lead new methodologies in order to optimized system ...

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Remote Application Support Engineer information

What are the key skills and qualifications needed to thrive as a Remote Application Support Engineer, and why are they important?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What is a Remote Application Support Engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the common challenges faced by Remote Application Support Engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What are the most commonly searched types of Application Support Engineer jobs in California? The most popular types of Application Support Engineer jobs in California are:
What are popular job titles related to Remote Application Support Engineer jobs in California? For Remote Application Support Engineer jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Application Support Engineer jobs in California look for? The top searched job categories for Remote Application Support Engineer jobs in California are:
What cities in California are hiring for Remote Application Support Engineer jobs? Cities in California with the most Remote Application Support Engineer job openings:
Remote Application Support Engineer jobs near you
Infographic showing various Remote Application Support Engineer job openings in California as of June 2026, with employment types broken down into 84% Full Time, 6% Part Time, 1% Temporary, and 9% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution.
Sr. Technical Support Engineer

Sr. Technical Support Engineer

Pinterest

San Francisco, CA • On-site, Remote

Other

Posted 27 days ago

Job description

The PinTech team at Pinterest supports partnerships across a diverse set of companies to provide our Pinners with world class experiences bringing them the inspiration to create a life they love. As a Partner / Technical Support Engineer, you'll work with a variety of Tier 1 clients across Pinterest products (Enterprise, Adtech, Shopping, Growth, etc.) to define and build scalable partner solutions, helping hundreds of millions of people find ideas and inspiration. You will be the evangelist of Pinterest's technology stack, both internationally and domestically. 

What you'll do:

  • Serve as a subject matter expert on the Pinterest API and Pinterest partner integrations
  • Become an expert in Pinterest's business products and how to best deploy them and troubleshoot them
  • Lead the definition, development, and broad-scale adoption of Pinterest Integration products with key strategic partners 
  • Own technical relationships with Tier 1 partners and Enterprise Advertisers, providing bespoke support and driving complex technical projects end-to-end
  • Provide proactive and reactive technical support through dedicated and scaled channels, ensuring a high level of customer satisfaction
  • Provide on-call support coverage via on-call rotation schedule for Pinterest business solutions such as Measurement, Delivery etc.
  • Lead complex engineering projects end-to-end - including new API launches, large-scale integration builds, and high-impact bug fixes - partnering with Engineering on design and delivery
  • Develop and maintain performance and quality monitoring systems to ensure partner integrations are highly available
  • Collaborate closely with Product Management and Engineering teams to develop and  tailor products according to specific partner requirements
  • Lead complex engineering projects end-to-end - including new API launches, large-scale integration builds, and high-impact bug fixes - partnering with Engineering on design and delivery
  • Define the tools, processes, and documentation frameworks the team operates within
  • Lead cross-functional initiatives that shape Pinterest's broader developer ecosystem, and mentor junior team members on technical and partner-facing work
  • Lead AI-driven solutions and automations across the team, identifying opportunities and shipping systems that scale support and ops

What we're looking for:

  • 4+ years of Support/Solution/Partner Engineering experience or integration experience; ideally at a large consumer tech platform
  • Experience leading technical partner/client calls 
  • Experience integrating external APIs at scale using SDK's or writing custom client code
  • Ability to read and write complex scripts for data manipulation; must be familiar with a programming language such as Python or a shell scripting language
  • Ability to leverage AI to enhance work quality and decisions, and champion AI experimentation within the team
  • Bachelor's degree in a relevant field, or equivalent experience

In-Office Requirement Statement:

  • We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.
  • This role will need to be in the office for in-person collaboration 1-2 times every 6-months and therefore can be situated anywhere in the country.

Relocation Statement:

  • This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

#LI-REMOTE 

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