... chat, ticket, phone). We want people for whom going over and above is second nature, who value the ... remote installations as needed Assist remote users with access problems ranging from password ...
... chat, ticket, phone). We want people for whom going over and above is second nature, who value the ... remote installations as needed Assist remote users with access problems ranging from password ...
... chat, ticket, phone). We want people for whom going over and above is second nature, who value the ... remote installations as needed Assist remote users with access problems ranging from password ...
... chat, ticket, phone). We want people for whom going over and above is second nature, who value the ... remote installations as needed Assist remote users with access problems ranging from password ...
... chat, ticket, phone). We want people for whom going over and above is second nature, who value the ... remote installations as needed Assist remote users with access problems ranging from password ...
... chat, ticket, phone). We want people for whom going over and above is second nature, who value the ... remote installations as needed Assist remote users with access problems ranging from password ...
*Future Opportunities - Service Desk Technician L2
San Francisco, CA · Remote
$23.50 - $31.75/hr
... chat, ticket, phone). We want people for whom going over and above is second nature, who value the ... remote installations as needed Assist remote users with access problems ranging from password ...
*Future Opportunities - Service Desk Technician L2
San Francisco, CA · Remote
$23.50 - $31.75/hr
... chat, ticket, phone). We want people for whom going over and above is second nature, who value the ... remote installations as needed Assist remote users with access problems ranging from password ...
Remote Booking Agent
Huntington Beach, CA · Remote
$20 - $30/hr
Key Responsibilities: * Assist customers with booking, modifying, and canceling reservations ... Respond to inquiries via phone, email, and online chat. * Verify customer information and process ...
New
Quick apply
Remote Booking Agent
Huntington Beach, CA · Remote
$20 - $30/hr
Key Responsibilities: * Assist customers with booking, modifying, and canceling reservations ... Respond to inquiries via phone, email, and online chat. * Verify customer information and process ...
New
Client Support Specialist (Remote)
San Jose, CA · Remote
$21 - $28.50/hr
In this role, you will assist clients by providing exceptional support, resolving inquiries ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Client Support Specialist (Remote)
San Jose, CA · Remote
$21 - $28.50/hr
In this role, you will assist clients by providing exceptional support, resolving inquiries ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Client Support Specialist (Remote) ---
Los Angeles, CA · Remote
$19.50 - $26.25/hr
In this role, you will assist clients by providing exceptional support, resolving inquiries ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Client Support Specialist (Remote) ---
Los Angeles, CA · Remote
$19.50 - $26.25/hr
In this role, you will assist clients by providing exceptional support, resolving inquiries ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Remote Customer Service Representative
Los Angeles, CA · Remote
$17.25 - $23.50/hr
In this role, you will assist clients with inquiries, coordinate reservations and scheduling ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Remote Customer Service Representative
Los Angeles, CA · Remote
$17.25 - $23.50/hr
In this role, you will assist clients with inquiries, coordinate reservations and scheduling ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Remote Customer Service Representative
San Diego, CA · Remote
$17 - $23/hr
In this role, you will assist clients with inquiries, coordinate reservations and scheduling ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Remote Customer Service Representative
San Diego, CA · Remote
$17 - $23/hr
In this role, you will assist clients with inquiries, coordinate reservations and scheduling ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Data Entry Assistant - Entry Level (Remote)
La Habra, CA · Remote
$17.50 - $23/hr
Data Entry Assistant - Entry Level (Remote) Are you ready to embark on a career that offers endless ... If so, we have the perfect entry-level opportunity for you as a Remote Data Entry Operator at our ...
Data Entry Assistant - Entry Level (Remote)
La Habra, CA · Remote
$17.50 - $23/hr
Data Entry Assistant - Entry Level (Remote) Are you ready to embark on a career that offers endless ... If so, we have the perfect entry-level opportunity for you as a Remote Data Entry Operator at our ...
We are looking for a Remote Customer Support Specialist to assist our customers with technical ... Responsibilities Respond to customer queries in a timely and accurate way, via phone, email or chat ...
We are looking for a Remote Customer Support Specialist to assist our customers with technical ... Responsibilities Respond to customer queries in a timely and accurate way, via phone, email or chat ...
Online Hotel Reservationist - Remote
Los Angeles, CA · Remote
$40K - $65K/yr
In this role, you'll assist clients with hotel and resort bookings, manage reservation details, and ... and chat Stay informed on hotel promotions, cancellation policies, and destination trends ...
Online Hotel Reservationist - Remote
Los Angeles, CA · Remote
$40K - $65K/yr
In this role, you'll assist clients with hotel and resort bookings, manage reservation details, and ... and chat Stay informed on hotel promotions, cancellation policies, and destination trends ...
Online Hotel Reservationist - Remote
Los Angeles, CA · Remote
$40K - $65K/yr
In this role, you'll assist clients with hotel and resort bookings, manage reservation details, and ... and chat Stay informed on hotel promotions, cancellation policies, and destination trends ...
Online Hotel Reservationist - Remote
Los Angeles, CA · Remote
$40K - $65K/yr
In this role, you'll assist clients with hotel and resort bookings, manage reservation details, and ... and chat Stay informed on hotel promotions, cancellation policies, and destination trends ...
Online Hotel Reservationist - Remote
Los Angeles, CA · On-site +1
$40K - $65K/yr
In this role, you'll assist clients with hotel and resort bookings, manage reservation details, and ... and chat Stay informed on hotel promotions, cancellation policies, and destination trends ...
Online Hotel Reservationist - Remote
Los Angeles, CA · On-site +1
$40K - $65K/yr
In this role, you'll assist clients with hotel and resort bookings, manage reservation details, and ... and chat Stay informed on hotel promotions, cancellation policies, and destination trends ...
Remote Customer Support Specialist
Fremont, CA · Remote
$19.75 - $26.50/hr
We are looking for a Remote Customer Support Specialist to assist our customers with technical ... Responsibilities Respond to customer queries in a timely and accurate way, via phone, email or chat ...
Remote Customer Support Specialist
Fremont, CA · Remote
$19.75 - $26.50/hr
We are looking for a Remote Customer Support Specialist to assist our customers with technical ... Responsibilities Respond to customer queries in a timely and accurate way, via phone, email or chat ...
Key Responsibilities: * Assist clients with planning and coordinating customized service ... Provide timely and professional customer support via phone, email, and chat * Manage client ...
Key Responsibilities: * Assist clients with planning and coordinating customized service ... Provide timely and professional customer support via phone, email, and chat * Manage client ...
Operator
Burbank, CA · Remote
Data entry into CRM system * Assist with other related duties as needed Skills Knowledge and ... Work Environment - The working conditions of this position include working in a remote fashion and ...
Quick apply
Operator
Burbank, CA · Remote
Data entry into CRM system * Assist with other related duties as needed Skills Knowledge and ... Work Environment - The working conditions of this position include working in a remote fashion and ...
Key Responsibilities: * Assist clients with planning and coordinating customized service ... Provide timely and professional customer support via phone, email, and chat * Manage client ...
Key Responsibilities: * Assist clients with planning and coordinating customized service ... Provide timely and professional customer support via phone, email, and chat * Manage client ...
Key Responsibilities: * Assist clients with planning and coordinating customized service ... Provide timely and professional customer support via phone, email, and chat * Manage client ...
Key Responsibilities: * Assist clients with planning and coordinating customized service ... Provide timely and professional customer support via phone, email, and chat * Manage client ...
Key Responsibilities: * Assist clients with planning and coordinating customized service ... Provide timely and professional customer support via phone, email, and chat * Manage client ...
Key Responsibilities: * Assist clients with planning and coordinating customized service ... Provide timely and professional customer support via phone, email, and chat * Manage client ...
Assistant Remote Chat Operator information
What is the difference between Assistant Remote Chat Operator vs Customer Service Representative?
| Aspect | Assistant Remote Chat Operator | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; basic computer skills | High school diploma or equivalent; communication skills |
| Work Environment | Remote, online chat platforms | Remote or in-office, call centers or online |
| Industry Usage | Customer support, tech support, e-commerce | Retail, telecom, banking, tech |
| Search & Comparison Intent | Yes | Yes |
The Assistant Remote Chat Operator and Customer Service Representative roles share similarities in credentials and work environment, often serving customers via online platforms. However, the Assistant Remote Chat Operator typically focuses solely on chat-based support, while Customer Service Representatives may handle calls and emails as well. Both roles are essential in customer support industries and are frequently compared by job seekers seeking remote support positions.
What are popular job titles related to Assistant Remote Chat Operator jobs in California? For Assistant Remote Chat Operator jobs in California, the most frequently searched job titles are:
What job categories do people searching Assistant Remote Chat Operator jobs in California look for? The top searched job categories for Assistant Remote Chat Operator jobs in California are:
What cities in California are hiring for Assistant Remote Chat Operator jobs? Cities in California with the most Assistant Remote Chat Operator job openings:
Other
Re-posted 16 days ago
Job description
Would you like to work in a dynamic fast-moving environment that values social interaction as well as technical prowess? We pride ourselves on hiring bright, driven, enthusiastic Help Desk Technicians that have experience in supporting in primarily PC environments but can also handle a Mac equally well. Our workplace is where you will sharpen existing skills and develop new ones around new technology as it emerges. It is a bright, vibrant, challenging environment that leave you feeling like you've helped make an impact. We need people who can hold a conversation as well as resolve complex technical issues effectively and efficiently through multiple mediums (chat, ticket, phone). We want people for whom going over and above is second nature, who value the people behind the problems, and for whom technology is their passion. We want to deliver the best IT Help Desk experience in the world and if you think you are up to the challenge, read on.
Apply critical thinking to complex user requests and provides as much context and information as possible to deliver the best solutions as quickly as possible
Troubleshoot client-side network connectivity issues, including digital authentication, remote access, secure Wi-Fi and wired connectivity to the internal network
Support user requests and performs remote installations as needed
Assist remote users with access problems ranging from password resets to network access failures
Support messaging & calendaring services and content collaboration
Support issues with mobile devices
Lead in ticket processes and provides coaching for other technicians when workflow deficiencies are identified Have deep understanding of defined team metrics, such as backlog, aging, effectiveness; this technician then takes actions based on the current trends in service
Attend and participate in weekly team syncs by driving actionable discussions
Display learning agility by actively seeking answers when technically challenged
Seek feedback from other Help Desk Technicians to optimize and improve support, while also maintaining a solid understanding of general user support needs and requirements
HS Diploma or GED
3+ years of experience in a Help Desk role w/walk-up service required, VIP support preferred
Strong interpersonal communication skills with a high degree of empathy is a must
Demonstrable understanding of Mac OS from command line troubleshooting to resolving individual application failures required
Advanced working knowledge of collaboration tools such as Slack, Teams and Google Workspace required
Demonstrated knowledge of Microsoft Exchange and/or Google Admin, including a firm understanding of Groups and permissions, is required
Knowledge of Windows, in issues ranging from resolving registry conflicts to troubleshooting system crashes and performance issues, is a plus
Familiarity with platforms such as ServiceNow, Zendesk, Jira, or Okta preferred
Experience in supporting PCs and Windows OS in a commercial or enterprise environment
Strong knowledge of supporting iOS and Android devices in a commercial or enterprise environment
Working knowledge of video collaboration, including tools like Zoom, WebEx, etc.
Working knowledge of Active Directory and basic AD administration