Los Altos, CA · Remote
$22 - $24/hr
This position is a great opportunity for Assistants, Technicians, and RVTs to utilize their medical ... Keep a positive attitude for your remote team members, Adobe team members, and our clients. * Work ...
Los Altos, CA · Remote
$22 - $24/hr
This position is a great opportunity for Assistants, Technicians, and RVTs to utilize their medical ... Keep a positive attitude for your remote team members, Adobe team members, and our clients. * Work ...
Irvine, CA · Remote
$24 - $34/hr
This is a remote position. The company operates at the intersection of financial services ... Monitor client health metrics and risk indicators to reduce churn and drive retention. * Assist ...
New
Irvine, CA · Remote
$24 - $34/hr
This is a remote position. The company operates at the intersection of financial services ... Monitor client health metrics and risk indicators to reduce churn and drive retention. * Assist ...
New
Irvine, CA · Remote
$24 - $34/hr
This is a remote position. The company operates at the intersection of financial services ... Monitor client health metrics and risk indicators to reduce churn and drive retention. * Assist ...
New
Irvine, CA · Remote
$24 - $34/hr
This is a remote position. The company operates at the intersection of financial services ... Monitor client health metrics and risk indicators to reduce churn and drive retention. * Assist ...
New
... chat, ticket, phone). We want people for whom going over and above is second nature, who value the ... remote installations as needed Assist remote users with access problems ranging from password ...
... chat, ticket, phone). We want people for whom going over and above is second nature, who value the ... remote installations as needed Assist remote users with access problems ranging from password ...
... chat, ticket, phone). We want people for whom going over and above is second nature, who value the ... remote installations as needed Assist remote users with access problems ranging from password ...
... chat, ticket, phone). We want people for whom going over and above is second nature, who value the ... remote installations as needed Assist remote users with access problems ranging from password ...
San Francisco, CA · Remote
$23.50 - $31.75/hr
... chat, ticket, phone). We want people for whom going over and above is second nature, who value the ... remote installations as needed Assist remote users with access problems ranging from password ...
San Francisco, CA · Remote
$23.50 - $31.75/hr
... chat, ticket, phone). We want people for whom going over and above is second nature, who value the ... remote installations as needed Assist remote users with access problems ranging from password ...
Carlsbad, CA · On-site +1
Onsite and remote Incident resolution and request fulfilment. * Assist remote resolver teams with ... Microsoft windows (all supported operating systems), Adobe reader, Microsoft office, Microsoft ...
Carlsbad, CA · On-site +1
Onsite and remote Incident resolution and request fulfilment. * Assist remote resolver teams with ... Microsoft windows (all supported operating systems), Adobe reader, Microsoft office, Microsoft ...
Los Angeles, CA · Remote
$35K - $60K/yr
In this role, you will assist clients by providing exceptional support, resolving inquiries ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Quick apply
Los Angeles, CA · Remote
$35K - $60K/yr
In this role, you will assist clients by providing exceptional support, resolving inquiries ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Los Angeles, CA · Remote
$19.50 - $26.25/hr
In this role, you will assist clients by providing exceptional support, resolving inquiries ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Los Angeles, CA · Remote
$19.50 - $26.25/hr
In this role, you will assist clients by providing exceptional support, resolving inquiries ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
San Jose, CA · Remote
$35K - $60K/yr
In this role, you will assist clients by providing exceptional support, resolving inquiries ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Quick apply
San Jose, CA · Remote
$35K - $60K/yr
In this role, you will assist clients by providing exceptional support, resolving inquiries ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
San Jose, CA · Remote
$21 - $28.50/hr
In this role, you will assist clients by providing exceptional support, resolving inquiries ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
San Jose, CA · Remote
$21 - $28.50/hr
In this role, you will assist clients by providing exceptional support, resolving inquiries ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Oakland, CA · Remote
$90K - $100K/yr
Position Overview Chat and Change Counseling, LLC is searching for a Licensed Mental Health ... This full-time position is fully remote, allowing you to serve clients effectively while ...
Oakland, CA · Remote
$90K - $100K/yr
Position Overview Chat and Change Counseling, LLC is searching for a Licensed Mental Health ... This full-time position is fully remote, allowing you to serve clients effectively while ...
Los Angeles, CA · Remote
$30K - $75K/yr
In this role, you will assist clients with inquiries, coordinate reservations and scheduling ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Quick apply
Los Angeles, CA · Remote
$30K - $75K/yr
In this role, you will assist clients with inquiries, coordinate reservations and scheduling ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
San Diego, CA · Remote
$30K - $75K/yr
In this role, you will assist clients with inquiries, coordinate reservations and scheduling ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Quick apply
San Diego, CA · Remote
$30K - $75K/yr
In this role, you will assist clients with inquiries, coordinate reservations and scheduling ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Los Angeles, CA · Remote
$17.25 - $23.50/hr
In this role, you will assist clients with inquiries, coordinate reservations and scheduling ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Los Angeles, CA · Remote
$17.25 - $23.50/hr
In this role, you will assist clients with inquiries, coordinate reservations and scheduling ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
San Diego, CA · Remote
$17 - $23/hr
In this role, you will assist clients with inquiries, coordinate reservations and scheduling ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
San Diego, CA · Remote
$17 - $23/hr
In this role, you will assist clients with inquiries, coordinate reservations and scheduling ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
We are looking for a Remote Customer Support Specialist to assist our customers with technical ... Responsibilities Respond to customer queries in a timely and accurate way, via phone, email or chat ...
We are looking for a Remote Customer Support Specialist to assist our customers with technical ... Responsibilities Respond to customer queries in a timely and accurate way, via phone, email or chat ...
Burbank, CA · Remote
Data entry into CRM system * Assist with other related duties as needed Skills Knowledge and ... Work Environment - The working conditions of this position include working in a remote fashion and ...
Quick apply
Burbank, CA · Remote
Data entry into CRM system * Assist with other related duties as needed Skills Knowledge and ... Work Environment - The working conditions of this position include working in a remote fashion and ...
Los Angeles, CA · Remote
$40K - $65K/yr
In this role, you'll assist clients with hotel and resort bookings, manage reservation details, and ... and chat Stay informed on hotel promotions, cancellation policies, and destination trends ...
Los Angeles, CA · Remote
$40K - $65K/yr
In this role, you'll assist clients with hotel and resort bookings, manage reservation details, and ... and chat Stay informed on hotel promotions, cancellation policies, and destination trends ...
Los Angeles, CA · On-site +1
$40K - $65K/yr
In this role, you'll assist clients with hotel and resort bookings, manage reservation details, and ... and chat Stay informed on hotel promotions, cancellation policies, and destination trends ...
Los Angeles, CA · On-site +1
$40K - $65K/yr
In this role, you'll assist clients with hotel and resort bookings, manage reservation details, and ... and chat Stay informed on hotel promotions, cancellation policies, and destination trends ...
| Aspect | Assistant Remote Chat Operator | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; basic computer skills | High school diploma or equivalent; communication skills |
| Work Environment | Remote, online chat platforms | Remote or in-office, call centers or online |
| Industry Usage | Customer support, tech support, e-commerce | Retail, telecom, banking, tech |
| Search & Comparison Intent | Yes | Yes |
The Assistant Remote Chat Operator and Customer Service Representative roles share similarities in credentials and work environment, often serving customers via online platforms. However, the Assistant Remote Chat Operator typically focuses solely on chat-based support, while Customer Service Representatives may handle calls and emails as well. Both roles are essential in customer support industries and are frequently compared by job seekers seeking remote support positions.
For Assistant Remote Chat Operator jobs in California, the most frequently searched job titles are:
The top searched job categories for Assistant Remote Chat Operator jobs in California are:
Cities in California with the most Assistant Remote Chat Operator job openings:
Los Altos, CA • Remote
5.8
Based on 281 frontline employees who took The Breakroom Quiz
32nd of 52 rated veterinary
People enjoy working here
$22 - $24/hr
Full-time
Posted 5 days ago
Description - Applicant MUST live in California
Make a difference in hundreds of lives a week! We are looking for a dedicated, full-time, self-driven individual who can help our teams and our clients with medical advice and questions on our online chat platform. This position is a great opportunity for Assistants, Technicians, and RVTs to utilize their medical skills and knowledge to help patients online. This will be a very busy and demanding role that is customer service focused and heavy on CSR responsibilities.
Chat Operator Responsibilities
As a member of our Chat Team your responsibilities will include:
Offer genuine client service while assisting our clients via chat or phone.
Keep a positive attitude for your remote team members, Adobe team members, and our clients.
Work as a team to give our clients the best customer service possible.
Have excellent communication skills (written and oral).
Manage high volume chat system. Accurately and efficiently answer chats and assist with phone calls as needed.
Schedule appointments for 20+ doctors which work in multiple locations that see different types of animals. Also schedule Technician appointments for vaccines, nail trims, blood draws, anal glands, etc.
Have a great phone and chat voice (interactive, positive, calming).
Work well within the CSR team and with the other departments in our hospital.
Be detail oriented: Collect correct client/patient information, relay correct information to doctors/ technicians/ other departments, type notes in patient records, give accurate information to our clients.
Review and transcribe doctor voice mail messages at various times throughout the day.
Correct appointments as needed and follow up with team members and manager about incorrect appointments.
Contact clients for doctors or techs as needed.
Contact no show appointments for rescheduling.
Additional projects will be added as training and aptitude allow.
Expectations Unique to Remote Position
This is a full-time position of 40 hours/week -MUST BE AVAILABLE SATURDAYS
Remain logged in and reachable by Adobe staff email and Microsoft Teams throughout shift.
Clearly communicate with direct manager using Microsoft Teams, Email, Phone, or Vocera.
For the first month: weekly online meetings with direct manager. Then bi-weekly online meetings with direct manager.
Bi-Monthly staff meeting (ability to attend virtually) with direct manager and Client Services team.
Keep detailed daily log of all equipment complications. Email to IT Manager and Direct Manager at the end of shift.
Follow all Adobe Animal Hospital policies including attendance and tardy policies.
Ability to trouble shoot basic computer, internet, chat, and phone issues as they arise.
Qualifications
Workspace and environment requirements
Dedicated work desk that will accommodate a desktop computer and full-size phone.
Adequate internet connection. IT will assist with this and let you know the specifications.
Distraction free work environment just like you were working in the hospital. A remote position is not a substitute for child or elder care.
Skills
Experienced with multi-tasking
Professional written and oral communication skills
Strong work ethic
Ability to stay on task without direct supervision
Creative problem solver
Independent
Self motivated
Client focused
Able to effectively prioritize
Requirements for Applying
Minimum of two years previous veterinary medical experience as an Assistant, Technician, or RVT
Computer experience
Experience with a multi-line phone system
Must be at least 18 years old, high school diploma, fluent in English (written and oral).
Must be comfortable sitting and/or standing for long periods of time and be able to operate a computer and phone.
Must be available to work one weekend day per week, and 2+ holidays per year
Pay Range
Sourced by ZipRecruiter
National Veterinary Associates, based in Agoura Hills, CA, US, is a leading provider in the veterinary healthcare industry. Established in 1996, it operates independently owned veterinary practices across the United States, Canada, Australia, and New Zealand. With a passion for pet health, National Veterinary Associates supports over 1000 veterinary hospitals and pet resort entities. Though their website, nva.com, doesn't explicitly describe their mission, it is evident that their aim is to empower veterinarians with the resources they need to provide high-quality, compassionate pet care services. They have made remarkable strides in advancing veterinary medicine, which is a testament to their industry influence and commitment.
Veterinary services
10,000+ Employees
Agoura Hills, CA, US
1996
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