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Remote Application Support Engineer Jobs in New Jersey

Cellebrite

Technical Support Engineer

Morristown, NJ · On-site +1

Cellebrite is looking for a Technical Customer Support Engineer based remotely working in the ... Windows Workstation / application support -Advanced * Networking services and products ...

Cellebrite

Technical Support Engineer

Morristown, NJ · On-site +1

Cellebrite is looking for a Technical Customer Support Engineer based remotely working in the ... Windows Workstation / application support -Advanced * Networking services and products ...

KEYENCE

Field Application Engineer '27

Elmwood Park, NJ · On-site +1

$53K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Tradeweb Markets

AI Production Support Engineer

Jersey City, NJ · On-site +1

$43.75 - $57.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Tradeweb Technology jobs are fully remote. The Tradeweb Technology hub is located in our Jersey ... Perform deep dives into application logs, metrics, and codebases to understand system behavior and ...

Tradeweb Markets

AI Production Support Engineer

Jersey City, NJ · On-site +1

$43.75 - $57.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Tradeweb Technology jobs are fully remote. The Tradeweb Technology hub is located in our Jersey ... Perform deep dives into application logs, metrics, and codebases to understand system behavior and ...

Artificial Solutions

DevOps Engineer

Cherry Hill, NJ · On-site +1

$52.25 - $71.75/hr

... application support to our dynamic and growing customer base using English as the daily working ... Hybrid & remote work. So, what's up? If you liked what you read, don't hesitate.. hit on apply, we ...

UVeye

Technical Customer Support Engineer, Tier 2

Teaneck, NJ · On-site +1

$36 - $43/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ideally Wed-Fri in-office in Teaneck, NJ and Sat-Sun remote with flexibility. A day in the life and ... support, systems administration, or QA engineering * Bachelor's degree in Computer Science or a ...

TTEC

$63.50 - $85/hr

  • Medical

  • PTO

Stay current on emerging threats and support incident response efforts when needed. Youll report to ... Remote Job Requisition 047TF Work From Home Yes Apply now Save jobSaved job

EnerSys

Application Security Engineer (REMOTE)

Boonton, NJ · Remote

$117K - $146K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Purpose The Application Security Engineer is responsible for strengthening the security of our ... Support threat modeling, risk assessments, and security architecture reviews for applications.

Citizens

Manager Application Security

Iselin, NJ · On-site +1

$133K - $190K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... 1 remote in one of the following organizational hubs: Johnston, RI - Westwood OR Boston, MA ... As part of the cybersecurity organization, this role partners closely with engineering, platform ...

Citizens

Manager Application Security

Iselin, NJ · On-site +1

$133K - $190K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... 1 remote in one of the following organizational hubs: Johnston, RI - Westwood OR Boston, MA ... As part of the cybersecurity organization, this role partners closely with engineering, platform ...

Tradeweb Markets

Senior Linux Engineer

Jersey City, NJ · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Tradeweb Technology jobs are fully remote. The Tradeweb Technology hub is in our Jersey City office ... application support teams. * Participate in an on-call rotation to support your environment.

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All JobsApplication Support Engineer JobsRemote Application Support Engineer JobsRemote Application Support Engineer Jobs in New Jersey

Remote Application Support Engineer information

What are the key skills and qualifications needed to thrive as a remote application support engineer?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What is a remote application support engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the common challenges faced by remote application support engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What are the most commonly searched types of Application Support Engineer jobs in New Jersey?

The most popular types of Application Support Engineer jobs in New Jersey are:

What are popular job titles related to Remote Application Support Engineer jobs in New Jersey?

For Remote Application Support Engineer jobs in New Jersey, the most frequently searched job titles are:

What job categories do people searching Remote Application Support Engineer jobs in New Jersey look for?

The top searched job categories for Remote Application Support Engineer jobs in New Jersey are:

What cities in New Jersey are hiring for Remote Application Support Engineer jobs?

Cities in New Jersey with the most Remote Application Support Engineer job openings:

Remote Application Support Engineer jobs near you
Infographic showing various Remote Application Support Engineer job openings in New Jersey as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Technical Support Engineer

Cellebrite

Morristown, NJ • On-site, Remote

Full-time

Re-posted 18 days ago

Job description

Description
About Cellebrite:
Cellebrite's (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world. Cellebrite's AI-powered Digital Investigation Platform enables customers to lawfully access, collect, analyze and share digital evidence in legally sanctioned investigations while preserving data privacy. Thousands of public safety organizations, intelligence agencies and businesses rely on Cellebrite's digital forensic and investigative solutions-available via cloud, on-premises and hybrid deployments-to close cases faster and safeguard communities.
To learn more, visit us at www.cellebrite.com, https://investors.cellebrite.com/investors and find us on social media @Cellebrite.
Position Overview:
Cellebrite is looking for a Technical Customer Support Engineer based remotely working in the Pacific Time zone or Hybrid from Morristown NJ office . This candidate will have technical support background and experience supporting software solutions for our Americas customers.
  • Troubleshoot to resolve technical issues on Cellebrite solutions for our customers, use Phone / E-mail / Chat services to support customers, use CRM for Case management
  • Handle cases remotely.
  • High CSAT mindset with strong engagement skills, enabling direct interaction with customers or partners through troubleshooting and issue resolution
  • Cooperate and communicate closely with all internal teams within Cellebrite.
  • Adhere and assure compliance with established SLA & KPI.

Requirements:
Hands on experience with:
  • Windows Workstation / application support -Advanced
  • Networking services and products -Intermediate

o At least 2 years of experience in technical support or IT support
o At least 2 years of experience in supporting Application Software solutions
o Excellent hands-on problem-solving skills and follow through in both one-on-one and group situations.
o Outstanding Soft Skills, communication on both written and verbal
o Proven customer experience with technical orientation
o Fast and Agile learning skills as our technology evolves constantly and quickly
o Responsible personality to handle support cases from open to close.
o Ability to Multitask and function appropriately under stressful conditions.
An advantage:
o Practical Use with AI Tooling / Technologies (Claude, ChatGPT, Copilot)
o Knowledge / Certifications - AWS/ MS Cloud services / CCNA / MCSA etc.)
o knowledge in databases - SQL, Scripting
o Experience in Mobile Cellular world
o Experience in SaaS environments - Supporting infrastructure.
o Knowledge of mobile phone OS (iOS, Android...)
Skills & Qualities:
• Passionate about support and helping customers, Take the lead attitude, and strive to solve problems for others.
• Good communication skills (oral and written)
• Hold Yourself accountable, High level of responsibility
• Ability to work both in a team environment and individually.
• Coordination skills in Project, Monday Board, Salesforce
Languages & Other Requirements
• Native English Spoken and Written
• Spanish and / or Portuguese would be Highly beneficial.
Requirements

Apply