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Remote Application Support Engineer Jobs in Virginia

KEYENCE

Field Application Engineer '27

Vienna, VA · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

ATG

Technical Support Analyst

Arlington, VA · On-site +1

Job Title:Technical Support Engineer Location: Fully Remote - D.C. Metro Area Employment Type ... Answering product related queries through Client's Case application and inbound calls. Meeting SLAs.

AgileEngine

QA/Support Engineer ID80988

Blacksburg, VA · Remote

... application operations. - Utilize remote communication and collaboration platforms such as GitHub, Slack, and JIRA to maintain project alignment and speed. MUST HAVES - You must be authorized to work ...

AgileEngine

QA/Support Engineer ID80988

Richmond, VA · Remote

... application operations. - Utilize remote communication and collaboration platforms such as GitHub, Slack, and JIRA to maintain project alignment and speed. MUST HAVES - You must be authorized to work ...

Revel Staffing

IT Support Supervisor

Mount Vernon, VA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

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Remote Application Support Engineer information

What is a remote application support engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the key skills and qualifications needed to thrive as a remote application support engineer?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What are the common challenges faced by remote application support engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What are the most commonly searched types of Application Support Engineer jobs in Virginia?

The most popular types of Application Support Engineer jobs in Virginia are:

What are popular job titles related to Remote Application Support Engineer jobs in Virginia?

For Remote Application Support Engineer jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Remote Application Support Engineer jobs in Virginia look for?

The top searched job categories for Remote Application Support Engineer jobs in Virginia are:

What cities in Virginia are hiring for Remote Application Support Engineer jobs?

Cities in Virginia with the most Remote Application Support Engineer job openings:

Remote Application Support Engineer jobs near you
Infographic showing various Remote Application Support Engineer job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Mid-Level APPs / OSS-BSS Support Engineer

Open Systems Technologies Corporation

Gainesville, VA • Remote

Full-time

Re-posted 15 hours ago

Job description

We are looking for a Mid-Level APPs / OSS-BSS Support Engineer with experience in Oracle Communications environments, including BRM, Charging, Billing, Mediation, Provisioning, and Order Management. The candidate should have solid hands-on experience in application support, production troubleshooting, monitoring, KPI analysis, documentation, maintenance support, and 24x7 on-call operations.

The role requires strong coordination skills to work with customers, internal teams, and vendors, along with good knowledge of Linux/Unix, cloud-native platforms, Kubernetes, Grafana, Kibana, Prometheus, and monitoring tools. Exposure to OSS/BSS, BRM core nodes, and real-time charging / billing flows is highly desirable.

This is also a remote LATAM-based role supporting LAD/EMEA operations, with availability for rotational shifts, weekend support, and maintenance windows.
Spanish and English are required.

Our preference is to have these resources based in Chile. However, we are open to considering candidates from the broader LAD region if they have the right skills and solid O&M experience in those domains.

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