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Remote Application Support Engineer Jobs in Virginia

QCi

Hoboken, NJ or Remote with Travel Division : Revenue Department: Customer Success About Us: Quantum ... Application Engineering). * Strong track record supporting sales cycles, delivering demos, and ...

HB Travels

Remote Support Specialist

Virginia Beach, VA · Remote

We're looking for a proactive and customer-focused Remote Support Specialist to join our growing ... your application. Qualified candidates will be contacted regarding the next steps in the hiring ...

ICF

Senior Cloud Engineer - Remote

Reston, VA · Remote

$58 - $77.50/hr

Support implementation of infrastructure-as-code, policy-as-code, configuration-as-code, DNS-as ... Provide technical leadership for platform rationalization, application lifecycle planning ...

Hunted Labs

General Interest Application

Mclean, VA · On-site +1

Its high-level vision is helping developers and security teams maintain visibility and control over ... Tyson's Corner, VA (hybrid) or Remote (in United States) The Role: Don't see the right role but ...

VMD Corp

DevOps Engineer - Secret (Remote)

Mclean, VA · Remote

$53.25 - $73/hr

Working with application development teams to refactor or create solutions that leverage the ... supported with growth and development opportunities that contribute to individual and company ...

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Remote Application Support Engineer information

What are the key skills and qualifications needed to thrive as a Remote Application Support Engineer, and why are they important?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What is a Remote Application Support Engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the common challenges faced by Remote Application Support Engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What are the most commonly searched types of Application Support Engineer jobs in Virginia? The most popular types of Application Support Engineer jobs in Virginia are:
What are popular job titles related to Remote Application Support Engineer jobs in Virginia? For Remote Application Support Engineer jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Application Support Engineer jobs in Virginia look for? The top searched job categories for Remote Application Support Engineer jobs in Virginia are:
What cities in Virginia are hiring for Remote Application Support Engineer jobs? Cities in Virginia with the most Remote Application Support Engineer job openings:
Remote Application Support Engineer jobs near you
Infographic showing various Remote Application Support Engineer job openings in Virginia as of June 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution.
Solutions Sales Engineer (Remote)

Solutions Sales Engineer (Remote)

QCi

On-site, Remote

Full-time

Posted 11 days ago

Job description

Job Title

Solutions Sales Engineer

Job Description

Location: Hoboken, NJ or Remote with Travel

Division: Revenue

Department: Customer Success


About Us:

Quantum Computing Inc. (QCi) (Nasdaq: QUBT) is an innovative, integrated photonics company that provides accessible and affordable quantum machines to the world today. QCi products are designed to operate at room temperature and low power at an affordable cost. The Company's portfolio of core technology and products offer unique capabilities in the areas of high-performance computing, artificial intelligence, cyber security as well as remote sensing applications.

 

Position Description:

The Senior Solutions Sales Engineer is a highimpact, customerfacing role responsible for driving both technical adoption and revenue growth. This role blends solutions engineering, sales engineering, product expertise, Python prototyping, and handson deployments for QCi's quantum and quantuminspired computing platforms.


You will support the full customer lifecycle: presales discovery, demos, proofofconcepts, deployment, onboarding, troubleshooting, and longterm adoption. You should be equally comfortable designing technical solutions, presenting to customers, and rolling up your sleeves during onsite installs for multiday engagements. Ideal for someone who thrives in emerging technology, enjoys field work and collaboration, and can translate complex quantum concepts into practical business value.


Duties and Responsibilities:

  • Serve as the primary customerfacing technical lead, handling discovery, demos, support, and ongoing guidance.
  • Review, triage, and route support tickets while maintaining clear communication with customers and internal teams.
  • Develop Pythonbased proofsofconcept to validate use cases and demonstrate platform capabilities.
  • Lead onsite deployments, integrations, and user onboarding (including multiday customer visits).
  • Translate quantum and reservoir computing concepts into practical business value for diverse audiences.
  • Support the sales cycle through technical discovery, demos, solution design, and proposal inputs.
  • Represent QCi at conferences and events by delivering live demos and engaging prospects.
  • Capture customer feedback and insights to inform product improvements, documentation, and internal workflows.
  • Collaborate crossfunctionally with Sales, Engineering, Product, Data Science, and Marketing to deliver tailored solutions and aligned customer experiences.

Required Skills and Experience:

  • Bachelor's degree in Computer Science, Engineering, Physics, Applied Mathematics, Information Technology, Natural Sciences, or related technical/business field.
  • Master's degree or quantum/AI focus preferred.
  • 5-8+ years in customerfacing technical roles (Solutions Engineering, Sales Engineering, Technical Account Management, Customer Success Engineering, Application Engineering).
  • Strong track record supporting sales cycles, delivering demos, and enabling technical decisionmaking.
  • Advanced Python proficiency, including scripting, prototyping, data libraries (pandas, numpy), and experience supporting embedded software or internal tools.
  • Understanding of resource access, system permissions, APIs, and basic architecture principles.
  • Experience in onsite deployments, system integrations, hardware/software configuration, and troubleshooting.
  • Confident public speaker capable of representing QCi at industry events and customer briefings.
  • Excellent written/verbal communication and the ability to break down complex concepts for any audience.
  • Strong organization, prioritization, and problemsolving skills in fastmoving environments.
  • Experience with collaboration/support tools such as Jira, Confluence, Salesforce, and ticketing systems.
  • Willingness to travel 30-50%, including multiday onsite customer engagements (3-5 days).


Employment Type: FULL_TIME

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