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Remote Application Support Engineer Jobs in Virginia Beach, VA

Sentara Healthcare

Data Engineer - Remote

Virginia Beach, VA · On-site +1

$108K - $130K/yr

Sentara is hiring a Data Engineer! This is a fully remote position. Work Location: Remote ... Support ingestion from file-based sources and ingestion tools (e.g., Fivetran) * Handle schema ...

SAIC

Systems Engineer

Hampton, VA · Remote

$80K - $120K/yr

None Potential for Remote Work: ORA_ON_SITE Description SAIC is looking for a Data Integrity ... and application of systems engineering and configuration management principles and processes ...

ManTech

Network Engineer III

Virginia Beach, VA · Remote

$117K - $195K/yr

Designs architecture to include software, hardware, and communications to support the total ... the application platform, across the application program interface (API), and the external ...

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All JobsApplication Support Engineer JobsRemote Application Support Engineer JobsRemote Application Support Engineer Jobs in Virginia Beach, VA

Remote Application Support Engineer information

See Virginia Beach, VA salary details

$17

$46

$68

How much do remote application support engineer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote application support engineer in Virginia Beach, VA is $46.06, according to ZipRecruiter salary data. Most workers in this role earn between $36.73 and $53.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote application support engineer?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What is a remote application support engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the common challenges faced by remote application support engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What are the most commonly searched types of Application Support Engineer jobs in Virginia Beach, VA?

The most popular types of Application Support Engineer jobs in Virginia Beach, VA are:

What are popular job titles related to Remote Application Support Engineer jobs in Virginia Beach, VA?

For Remote Application Support Engineer jobs in Virginia Beach, VA, the most frequently searched job titles are:

What job categories do people searching Remote Application Support Engineer jobs in Virginia Beach, VA look for?

The top searched job categories for Remote Application Support Engineer jobs in Virginia Beach, VA are:

What cities near Virginia Beach, VA are hiring for Remote Application Support Engineer jobs?

Cities near Virginia Beach, VA with the most Remote Application Support Engineer job openings:

Remote Application Support Engineer jobs near you

Remote Support Specialist

HB Travels

Virginia Beach, VA • Remote

Full-time

Re-posted 20 days ago

Job description

We're looking for a proactive and customer-focused Remote Support Specialist to join our growing team. If you enjoy helping people, solving problems, and providing outstanding customer service, we'd love to hear from you.

In this role, you'll assist customers by answering questions, providing support, and ensuring a positive experience throughout their journey. You'll work with clients in the travel and hospitality industry while helping deliver exceptional service in a fully remote environment.

What You'll Do
  • Respond to customer inquiries via phone, email, and online communication platforms
  • Provide timely, professional, and accurate customer support
  • Assist customers with service requests and travel-related questions
  • Research information and provide appropriate solutions
  • Maintain accurate customer records and documentation
  • Follow up with customers to ensure their needs have been met
  • Collaborate with team members to deliver a high-quality customer experience
  • Follow company policies and service standards
What We're Looking For
  • Excellent verbal and written communication skills
  • Strong customer service and problem-solving abilities
  • Ability to work independently and manage priorities in a remote setting
  • Comfortable using computers, web-based applications, and communication tools
  • Highly organized with strong attention to detail
  • Positive attitude and willingness to learn
  • Previous experience in customer service, hospitality, retail, administrative support, or the travel industry is helpful but not required
Why Join Our Team?
  • 100% remote work opportunity
  • Flexible scheduling options
  • Comprehensive training provided
  • Supportive and collaborative team culture
  • Opportunities for professional development
  • Be part of a growing organization serving clients in the travel and hospitality industry
Apply Today

If you're passionate about helping customers and want to build your skills in a remote, customer-focused role, we'd love to receive your application. Qualified candidates will be contacted regarding the next steps in the hiring process.

Apply