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Remote Application Support Jobs in Virginia Beach, VA

ReminderMedia

Remote Account Executive

Chesapeake, VA · Remote

$65K - $125K/yr

Build rapport and foster long-term relationships with clients to support retention and growth ... Applicants requiring alternative methods of application or screening should contact a member of our ...

ReminderMedia

Remote Account Executive

Chesapeake, VA · Remote

$65K - $125K/yr

Build rapport and foster long-term relationships with clients to support retention and growth ... Applicants requiring alternative methods of application or screening should contact a member of our ...

Liveops

Remote Customer Service Agent

Newport News, VA · Remote

$14 - $18.75/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Liveops

Remote Customer Service Agent

Portsmouth, VA · Remote

$15 - $20/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Liveops

Remote Customer Service Agent

Suffolk, VA · Remote

$14.75 - $19.75/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Liveops

Remote Customer Service Agent

Chesapeake, VA · Remote

$15 - $20.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Liveops

Remote Customer Service Agent

Norfolk, VA · Remote

$15 - $20/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Liveops

Remote Customer Service Agent

Hampton, VA · Remote

$15 - $20/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

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All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Virginia Beach, VA

Remote Application Support information

See Virginia Beach, VA salary details

$29.4K

$153K

$195.5K

How much do remote application support jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote application support in Virginia Beach, VA is $152,972.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,600.00 and $194,600.00 per year, depending on experience, location, and employer.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

More about Remote Application Support jobs

What are the most commonly searched types of Application Support jobs in Virginia Beach, VA?

The most popular types of Application Support jobs in Virginia Beach, VA are:

What are popular job titles related to Remote Application Support jobs in Virginia Beach, VA?

For Remote Application Support jobs in Virginia Beach, VA, the most frequently searched job titles are:

What job categories do people searching Remote Application Support jobs in Virginia Beach, VA look for?

The top searched job categories for Remote Application Support jobs in Virginia Beach, VA are:

What cities near Virginia Beach, VA are hiring for Remote Application Support jobs?

Cities near Virginia Beach, VA with the most Remote Application Support job openings:

Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Virginia Beach, VA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $152,972 per year, or $73.5 per hour.

Remote Support Specialist

HB Travels

Virginia Beach, VA • Remote

Full-time

Re-posted 26 days ago

Job description

We're looking for a proactive and customer-focused Remote Support Specialist to join our growing team. If you enjoy helping people, solving problems, and providing outstanding customer service, we'd love to hear from you.

In this role, you'll assist customers by answering questions, providing support, and ensuring a positive experience throughout their journey. You'll work with clients in the travel and hospitality industry while helping deliver exceptional service in a fully remote environment.

What You'll Do
  • Respond to customer inquiries via phone, email, and online communication platforms
  • Provide timely, professional, and accurate customer support
  • Assist customers with service requests and travel-related questions
  • Research information and provide appropriate solutions
  • Maintain accurate customer records and documentation
  • Follow up with customers to ensure their needs have been met
  • Collaborate with team members to deliver a high-quality customer experience
  • Follow company policies and service standards
What We're Looking For
  • Excellent verbal and written communication skills
  • Strong customer service and problem-solving abilities
  • Ability to work independently and manage priorities in a remote setting
  • Comfortable using computers, web-based applications, and communication tools
  • Highly organized with strong attention to detail
  • Positive attitude and willingness to learn
  • Previous experience in customer service, hospitality, retail, administrative support, or the travel industry is helpful but not required
Why Join Our Team?
  • 100% remote work opportunity
  • Flexible scheduling options
  • Comprehensive training provided
  • Supportive and collaborative team culture
  • Opportunities for professional development
  • Be part of a growing organization serving clients in the travel and hospitality industry
Apply Today

If you're passionate about helping customers and want to build your skills in a remote, customer-focused role, we'd love to receive your application. Qualified candidates will be contacted regarding the next steps in the hiring process.

Apply