ZipRecruiter

Log In

2

Remote Application Support Engineer Jobs in Phoenix, AZ

KEYENCE

Field Application Engineer '27

Tempe, AZ · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

HOPCo

Desktop Support Engineer

Phoenix, AZ · On-site +1

... desktop application * Assist with design of wireless and network solutions * Create printer ... Mostly remote work with some need to be on- PHYSICAL/MENTAL DEMANDS * Requires sitting and standing ...

HOPCo

Desktop Support Engineer

Phoenix, AZ · On-site +1

... application • Assist with design of wireless and network solutions • Create printer mappings ... remote telework • On-site as needed PHYSICAL/MENTAL DEMANDS • Requires sitting and standing ...

HOPCo

Desktop Support Engineer

Phoenix, AZ · On-site +1

Architect desktop application * Architect wireless and network solutions * Create printer mappings ... EXPERIENCE * 2 - 4 years of experience in the IT/Desktop Support field. Proficient with all Windows ...

www.exigotechnology.com

Support Analyst II

Scottsdale, AZ · On-site +1

... engineers, vendors, vCIOs, and account teams Schedule Rotational after-hours, weekend, or holiday ... remote access, browser issues, application access, and common endpoint problems. • Analyze and ...

HOPCo

Desktop Support Engineer II

Phoenix, AZ · On-site +1

Architect desktop application * Architect wireless and network solutions * Create printer mappings ... EXPERIENCE * 2 - 4 years of experience in the IT/Desktop Support field. Proficient with all Windows ...

First Citizens Bank

Senior Java Engineer (Remote)

Phoenix, AZ · Remote

$119K - $157K/yr

... application support, should be able to navigate differing levels of gray/unknowns, and have ... As a Sr. Software Engineer, primary responsibility will be towards the development and support of ...

next page

Showing results 1-20

All JobsApplication Support Engineer JobsRemote Application Support Engineer JobsRemote Application Support Engineer Jobs in Phoenix, AZ

Remote Application Support Engineer information

See Phoenix, AZ salary details

$18

$48

$72

How much do remote application support engineer jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote application support engineer in Phoenix, AZ is $48.19, according to ZipRecruiter salary data. Most workers in this role earn between $38.41 and $56.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote application support engineer?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What is a remote application support engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the common challenges faced by remote application support engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What are the most commonly searched types of Application Support Engineer jobs in Phoenix, AZ? The most popular types of Application Support Engineer jobs in Phoenix, AZ are:
What are popular job titles related to Remote Application Support Engineer jobs in Phoenix, AZ? For Remote Application Support Engineer jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Remote Application Support Engineer jobs in Phoenix, AZ look for? The top searched job categories for Remote Application Support Engineer jobs in Phoenix, AZ are:
Remote Application Support Engineer jobs near you
Infographic showing various Remote Application Support Engineer job openings in Phoenix, AZ as of August 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $100,235 per year, or $48.2 per hour.

On-Site Application Support Technician

Pacific Office Automation

Phoenix, AZ • On-site, Remote

$19 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Pacific Office Automation rating

7.0

Company rating: 7.0 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

213th of 362 rated logistics

Job description

Application Support Technician

Pay: $19$21/hour (DOE)
Location: Beaverton, OR or Phoenix, AZ

About Pacific Office Automation

Pacific Office Automation (POA) is the largest independently owned document imaging and technology dealer in the United States. Since 1976, weve grown to over 30 branches across 10 western states and built strong partnerships with leading manufacturers like Canon, Sharp, Konica Minolta, HP, Ricoh, and Lexmark.

We offer a collaborative, growth-focused environment with strong benefits, ongoing training, and long-term career opportunities. At POA, every voice matters, and we are committed to helping our employees succeed.

Position Overview

We are seeking a Application Support Technician to join our Beaverton or Phoenix office. In this role, you will install, support, and troubleshoot managed print services software (Remote Monitoring Services) for both internal teams and external clients.

This position is ideal for someone who is technically inclined, customer-focused, and comfortable working both independently and as part of a team. This role provides direct assistance to external clients, contract administrators, and sales representatives. The ideal candidate is technically minded, proactive, customer focused, and able to work both independently and collaboratively within a team.

Key Responsibilities

  • Install, configure, and maintain remote monitoring software for clients

  • Troubleshoot software and connectivity issues for internal and external users
  • Provide timely support via phone, email, and ticketing system
  • Document troubleshooting steps and resolutions in CRM
  • Collaborate with development teams on system improvements
  • Perform routine system maintenance and monitoring
  • Complete MPS Monitor training within 30 days
  • Work toward team goals, KPIs, and technical certifications

Qualifications

  • Associates degree or higher and 1+ year of customer service experience

  • 12 years of help desk or technical support experience
  • Strong communication and customer service skills
  • Basic knowledge of networking and database concepts
  • Proficiency in Microsoft Windows and MS Office (Outlook, Word, Excel)
  • Strong organization, attention to detail, and problem-solving skills
  • Ability to work independently and in a team environment

Preferred:

  • Microsoft SQL experience
  • Windows Server experience

What We Offer

  • Career growth and advancement opportunities

  • Collaborative, team-oriented environment
  • Medical, dental, vision, and life insurance
  • 401(k) with company match
  • PTO, vacation, and sick leave
  • FSA/HSA options

Equal Opportunity Employer

Pacific Office Automation is an equal opportunity employer and values diversity in the workplace. All qualified applicants will receive consideration without regard to protected status.

What Pacific Office Automation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply