ASAP Seeking an Application Support Engineer to manage and support AMI systems for a utility client. The role includes Support for AMI Project upgrades, system monitoring, incident handling ...
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ASAP Seeking an Application Support Engineer to manage and support AMI systems for a utility client. The role includes Support for AMI Project upgrades, system monitoring, incident handling ...
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Manager Application Support Engineer information
See Phoenix, AZ salary details
$18.14 - $23.04
0% of jobs
$23.04 - $27.95
2% of jobs
$27.95 - $32.85
6% of jobs
$32.85 - $37.76
13% of jobs
$39.19 is the 25th percentile. Wages below this are outliers.
$37.76 - $42.66
13% of jobs
The median wage is $47.56 / hr.
$42.66 - $47.56
16% of jobs
$47.56 - $52.47
18% of jobs
$55.12 is the 75th percentile. Wages above this are outliers.
$52.47 - $57.37
13% of jobs
$57.37 - $62.27
12% of jobs
$62.27 - $67.18
4% of jobs
$67.18 - $72.08
3% of jobs
$18
$48
$72
How much do manager application support engineer jobs pay per hour?
As of Jul 30, 2026, the average hourly pay for manager application support engineer in Phoenix, AZ is $48.19, according to ZipRecruiter salary data. Most workers in this role earn between $38.41 and $56.35 per hour, depending on experience, location, and employer.
What is the difference between Manager Application Support Engineer vs Application Support Engineer?
| Aspect | Manager Application Support Engineer | Application Support Engineer |
|---|---|---|
| Credentials | Bachelor's degree, relevant certifications, leadership experience | Bachelor's degree, technical certifications often preferred |
| Work Environment | Team leadership, client communication, strategic planning | Technical troubleshooting, user support, system monitoring |
| Employer & Industry Usage | IT departments, software companies, enterprise environments | IT support teams, software vendors, tech companies |
| Search & Comparison Intent | Understanding managerial roles in application support | Technical support roles, troubleshooting skills |
The Manager Application Support Engineer typically oversees support teams, manages client relationships, and aligns support strategies with business goals. In contrast, the Application Support Engineer focuses on technical troubleshooting, resolving user issues, and maintaining system performance. Both roles require technical knowledge, but the manager position emphasizes leadership and strategic planning.
What are the most commonly searched types of Application Support Engineer jobs in Phoenix, AZ? The most popular types of Application Support Engineer jobs in Phoenix, AZ are:
What are popular job titles related to Manager Application Support Engineer jobs in Phoenix, AZ? For Manager Application Support Engineer jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Manager Application Support Engineer jobs in Phoenix, AZ look for? The top searched job categories for Manager Application Support Engineer jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Manager Application Support Engineer jobs? Cities near Phoenix, AZ with the most Manager Application Support Engineer job openings:
Full-time
Re-posted 9 hours ago
Job description
Job Title: Application Support Engineer – AMI (Utilities Domain)
Location: Phoenix, AZ/Remote
Duration: Full-time
Start Date: ASAP
Job Description: Seeking an Application Support Engineer to manage and support AMI systems for a utility client. The role includes Support for AMI Project upgrades, system monitoring, incident handling, integration checks, user access management, and ensuring reliable AMI operations across environments.
Key Responsibilities:
Advanced metering Project Support
- AMI upgrade project Support
- Monitor HES, MDMS, communication networks, and data flow.
- Track integration status and job performance.
- Proven experience with Windows Server 2019, including installation, configuration, and maintenance.
- Proficiency in Red Hat Enterprise Linux, such as system administration, package management, and security hardening.
- Basic understanding of network communications, including protocols like TCP/IP, DNS, and firewalls.
- Fundamental scripting skills (e.g., PowerShell, Bash) for automation and routine tasks.
- Strong troubleshooting abilities to diagnose and resolve hardware, software, and network issues efficiently.
User Access & Security
- Handle user setup, removal, and password resets.
- Ensure compliance with security and access policies.
Reporting & Documentation
- Validate data loads, VEE processes, and reconciliation reports.
- Prepare weekly/monthly operational summaries.
- Maintain SOPs and technical documentation.
Collaboration
- Coordinate with network, server, functional, and vendor teams.
- Support deployments, patching, and maintenance windows.
Required Technical Skills:
- Windows Server 2019 – installation, configuration, administration
- RHEL – system admin, patching, security hardening
- Networking basics – TCP/IP, DNS, firewalls
- Scripting – PowerShell, Bash
- Strong troubleshooting for hardware/software/network issues
- ServiceNow incident management
- SQL/MSSQL scripting
- Integration monitoring and server diagnostics
Domain Knowledge (AMI / Utilities):
- AMI ecosystem: HES, MDMS, meters, communication networks
- Understanding of VEE, billing determinants, interval data
- Knowledge of firmware updates, remote connect/disconnect, event monitoring
- Familiarity with CIS, OMS, GIS integrations
- Exposure to utility billing and field operations workflows
Additional Requirements:
- Strong communication and problem‑solving skills
- ITIL Foundation (preferred)
Regards,
Raja Srinivas
email: srinivas@smartfolksinc.com
About Smart Folks
Sourced by ZipRecruiter
Smart Folks Inc. (SFI) is a global IT Staff Augmentation and Consulting Services that discovers handpicked smart talent and routes them to the right path. Smart Folks Inc. was founded in 2011 and is headquartered in McKinney, Texas. We have global operations with localized detail to meet the high caliber needs of our clients.
Industry
It services
Company size
11 - 50 Employees
Headquarters location
McKinney, TX, US
Year founded
2011