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Manager Systems Support Engineer Jobs in Phoenix, AZ

1 point system

Production Support Engineer

Chandler, AZ · On-site

$41.25 - $54/hr

* Production Support Engineer * Client is seeking a skilled Production Support Engineer to join our ... and incident management, with a strong focus on ensuring system reliability and operational ...

Judge Group, Inc.

Systems Operations Engineer

Chandler, AZ · On-site

$43 - $46/hr

Change Management * Systems Administration * Infrastructure Support * Cybersecurity Operations ... Systems Operations Engineer, Production Support Engineer, Infrastructure Engineer, Platform Support ...

New

ASM

Engineer II, Global Product Support

Phoenix, AZ

In this role, you'll serve as the goto technical authority , supporting advanced EPI systems when ... What You'll Do As a Global Product Support Engineer, you'll operate at the highest technical level ...

Amazon

ITS Support Engineer I

Tempe, AZ · On-site

... system or network outages to reduce downtime - Understand and execute change management activities ... become an ITS Support Engineer at Amazon! BASIC QUALIFICATIONS - 1+ years of Windows Server ...

TSMC

Production Support Engineer

Phoenix, AZ · On-site

$51.75 - $67.50/hr

Production Support Engineer Location: Phoenix, Arizona Organization: TSMC AZ About TSMC TSMC is the ... This position involves managing a team of technicians, handling a variety of different projects ...

TSMC

Production Support Engineer

Phoenix, AZ · On-site

$51.75 - $67.50/hr

Production Support Engineer Location: Phoenix, Arizona Organization: TSMC AZ About TSMC TSMC is the ... This position involves managing a team of technicians, handling a variety of different projects ...

Forhyre

Onsite Desktop Support Engineer

Phoenix, AZ

You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ... Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge ...

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How much do manager systems support engineer jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for manager systems support engineer in Phoenix, AZ is $42.59, according to ZipRecruiter salary data. Most workers in this role earn between $31.49 and $48.22 per hour, depending on experience, location, and employer.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are popular job titles related to Manager Systems Support Engineer jobs in Phoenix, AZ?

For Manager Systems Support Engineer jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Manager Systems Support Engineer jobs in Phoenix, AZ look for?

The top searched job categories for Manager Systems Support Engineer jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Manager Systems Support Engineer jobs?

Cities near Phoenix, AZ with the most Manager Systems Support Engineer job openings:

Manager Systems Support Engineer jobs near you

Systems Operations Engineer - Production Support

Innova Solutions, Inc

Chandler, AZ • On-site

$40 - $45/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Innova Solutions rating

6.1

Company rating: 6.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

191st of 225 rated it services

Job description

Innova Solutions has a client that is immediately hiring for a System Operation Engineer
Position Type: Contract
Duration: 24 Months
Location:   Charlotte, NC and Chandler, AZ
As a System Operation Engineer, you will:     
 

  • Collaborate with other Infrastructure, application teams and management to lead, monitor and resolve system outages ensuring availability management of systems and applications.
  • Work as key participant in large scale computer systems and network infrastructure for Systems and Operations functional area.
  • Good Interpersonal & Communication skills (Verbal, email, chat)
  • Knowledge and understanding of technology production support in a highly critical environment.
  • Willingness to learn and upskill to meet the teams’ needs (infrastructure and applications)

The ideal candidate will have:  
 
  • ServiceNow Ticketing Tool Exp
  • Linux/ Unix /Windows Exp
  • Splunk/ Autosys or Other Monitoring Tools

Qualified candidates should APPLY NOW for immediate consideration!, This position is only open to applicants who can be engaged on a W-2 basis.  Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines.   ASK ME HOW.
Thank you!
 
Karan Khanna
(+1) 213-788-7643
Karan.Khanna@innovasolutions.com  
 
PAY RANGE AND BENEFITS:
Salary Range*:  $40 to $45 Per hour.
*Pay range offered to a successful candidate will be based on several factors, including the candidate''s education, work experience, work location, specific job duties, certifications, etc.
 
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
 
ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
 
Recent Recognitions:
  • Named One of America’s Best Employers for New Grads by Forbes (2024
  • Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
  • One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
  • One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
  • Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
  • One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
  • AWS Advanced Tier Services Partner with 100+ certifications

 
Website: https://www.innovasolutions.com/
 
Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at https://innovasolutions.workllama.com/atsuser/anonreferafriend  and earn $250-$1,000 per referral.
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.  If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed.  Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities.   Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Innova Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy - innovasolutions.
 

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About Innova Solutions

Sourced by ZipRecruiter

Innova Solutions Inc., headquartered in Duluth, GA, US, is a prominent player in the digital transformation and technology solutions industry. The company's innovative approach focuses on accelerating change and empowering businesses to better serve their customers in today's digital age. The products and services offered by Innova Solutions range from data analytics and cloud services to cybersecurity solutions, artificial intelligence, and machine learning. The company was founded with a commitment to provide groundbreaking solutions, and this commitment continues to shape its operations and drive its growth strategy.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

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