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Manager Systems Support Engineer Jobs in Phoenix, AZ

TSMC

Production Support Engineer

Phoenix, AZ · On-site

$51.75 - $67.50/hr

Production Support Engineer Location: Phoenix, Arizona Organization: TSMC AZ About TSMC TSMC is the ... This position involves managing a team of technicians, handling a variety of different projects ...

TSMC

Production Support Engineer

Phoenix, AZ · On-site

$51.75 - $67.50/hr

Production Support Engineer Location: Phoenix, Arizona Organization: TSMC AZ About TSMC TSMC is the ... This position involves managing a team of technicians, handling a variety of different projects ...

Forhyre

Onsite Desktop Support Engineer

Phoenix, AZ · On-site

You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ... Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge ...

Kestra Holdings

Product Support Engineer

Tempe, AZ · On-site

We combine advanced business management technology with personalized consulting to provide unmatched scale, efficiency, and support. Our advisor-focused culture is built on innovation and advocacy ...

Carvana

Security Systems Support Specialist

Tempe, AZ · On-site

$20 - $23/hr

... manage all events that pose risk to our business. In partnership with the Field Safe & Secure Team and the Enterprise Support Safe & Secure Team- the SSORT is an integral part of how we ensure the ...

Hy-Tek

Automation Support Engineer

Goodyear, AZ · On-site

Manager of Innovative Services Job Purpose: The Automation Support Engineer maximizes customer ... system troubleshooting and resolution for innovative systems (AMR, G2P, P2G, etc). • Provide ...

Carvana

Security Systems Support Specialist

Phoenix, AZ

$20 - $23/hr

... manage all events that pose risk to our business. In partnership with the Field Safe & Secure Team and the Enterprise Support Safe & Secure Team- the SSORT is an integral part of how we ensure the ...

Carvana

Security Systems Support Specialist

Tempe, AZ · On-site

$20 - $23/hr

... manage all events that pose risk to our business. In partnership with the Field Safe & Secure Team and the Enterprise Support Safe & Secure Team- the SSORT is an integral part of how we ensure the ...

Carvana

Security Systems Support Specialist

Mesa, AZ · On-site

$20 - $23/hr

... manage all events that pose risk to our business. In partnership with the Field Safe & Secure Team and the Enterprise Support Safe & Secure Team- the SSORT is an integral part of how we ensure the ...

Carvana

Security Systems Support Specialist

Tempe, AZ · On-site

$20 - $23/hr

... manage all events that pose risk to our business. In partnership with the Field Safe & Secure Team and the Enterprise Support Safe & Secure Team- the SSORT is an integral part of how we ensure the ...

Hy-Tek

Automation Support Engineer

Goodyear, AZ · On-site

Manager of Innovative Services Job Purpose: The Automation Support Engineer maximizes customer ... system troubleshooting and resolution for innovative systems (AMR, G2P, P2G, etc). • Provide ...

Carvana

Security Systems Support Specialist

Phoenix, AZ · On-site

$20 - $23/hr

... manage all events that pose risk to our business. In partnership with the Field Safe & Secure Team and the Enterprise Support Safe & Secure Team- the SSORT is an integral part of how we ensure the ...

ASM

Engineer II, Global Product Support

Phoenix, AZ · On-site

In this role, you'll serve as the go-to technical authority , supporting advanced EPI systems when ... What You'll Do As a Global Product Support Engineer, you'll operate at the highest technical level ...

EV Group, Inc.

Tech Support Engineer

Tempe, AZ · On-site

Technical Support Engineer - North America Reports to: Team Leader Technical Support - North ... Utilize OmniTracker ticket system to manage tickets and lead internal and external ticket meetings.

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Manager Systems Support Engineer information

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How much do manager systems support engineer jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for manager systems support engineer in Phoenix, AZ is $42.59, according to ZipRecruiter salary data. Most workers in this role earn between $31.49 and $48.22 per hour, depending on experience, location, and employer.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.
What are popular job titles related to Manager Systems Support Engineer jobs in Phoenix, AZ? For Manager Systems Support Engineer jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Manager Systems Support Engineer jobs in Phoenix, AZ look for? The top searched job categories for Manager Systems Support Engineer jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Manager Systems Support Engineer jobs? Cities near Phoenix, AZ with the most Manager Systems Support Engineer job openings:
Manager Systems Support Engineer jobs near you

Production Support Engineer

TSMC

Phoenix, AZ • On-site

$51.75 - $67.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

TSMC rating

8.0

Company rating: 8.0 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

55th of 156 rated electronics manufacturers

Job description

Production Support Engineer
Location: Phoenix, Arizona
Organization: TSMC AZ
About TSMC
TSMC is the world's leading semiconductor foundry, pioneering advanced chip manufacturing technologies that power the future of electronics. Our cutting-edge 4-nanometer fab in Phoenix, Arizona represents our commitment to expanding US-based semiconductor production and technological innovation. Our employees must demonstrate a strong sense of reliability and enthusiasm and possess an attitude that embodies our core values - Integrity, Commitment, Innovation and Customer Trust.
Job Summary
As a Production Support Engineer, you will play a critical role in overseeing activities to support production. This position involves managing a team of technicians, handling a variety of different projects simultaneously and ensuring success of day-to-day operations at Key-In Center and MFG Training. The ideal candidate for this role must have strong technical capability and possess customer service mindset with excellent verbal and written communication. Must be data driven and possess strong project management capabilities to support production needs. The responsibilities also include collaborating with internal and external customers to coordinate and execute events such as customer visits, audits, PR events, corporate functions, or other gatherings.
Essential Functions
The Production Support Engineer will perform various duties, including, but not limited to, the following:
Team Lead & Process Management
  • Direct and lead a team of technicians to carry out activities associated with Key-In Center and MFG Training team
  • Duties include but are not limited to managing clean room operation and material management, auditing, training related activities, enforcing protocol, conducting fab tours, and event planning
  • Assign tasks, provide guidance, and monitor the performance of team members
  • Co-work with Human Resources on recruiting and retention for MFG Direct Labor
  • Ensure MFG training requirements align with company and department goals
  • Facilitate development of training (courses, OJT enhancement)

Production Support & Coordination
  • Coordinate and manage supplier and contractor activities to support FAB needs
  • Involve with yearly budget planning and inventory management
  • Work with Quality group to ensure FAB consumables and furniture meet company quality standards
  • Analyze production support processes and identify areas for improvement
  • Perform analysis to optimize cost of consumables to stay within budget while meeting quality standards
  • Administer and coordinate fab tours, internal/external FAB Audits
  • Serve as the primary point of contact between the production support team and other departments

Cross-Functional Collaboration
  • Lead and manage multiple cross-functional short and long-term projects with potentially overlapping deadlines
  • Coordinate with production, engineering, and functional teams to address support needs
  • Interact with production leaders to understand training and development needs
  • Provide support, advice, and solutions to internal customer facing issues or having questions
  • Able to plan, support, and execute events for the company or community engagement activities

Required Qualifications
  • Applicants must be legally eligible to work in the United States
  • Bachelor's degree in Industrial Engineer, Engineering Management, Operations Management, Management Science, Data Science or Analytics, Supply Chain Management or related field
  • Strong understanding of operational processes and project management methodologies
  • Excellent leadership, communication, and interpersonal skills
  • Ability to analyze complex data and make informed decisions
  • Proficiency in Excel, SQL, Power BI and Microsoft PowerPoint
  • Strong organizational skills and attention to detail

Working Environment
Physical Requirements
  • Ability to work in a clean room environment wearing proper clean room garments (full cleanroom suit, protective eyewear, gloves, hood, and mask)
  • Must be able to work with computers extensively while remaining sedentary in an office environment throughout the shift
  • Visual acuity for reading technical documents and analyzing data
  • Manual dexterity for operating tools and equipment
  • Must be able to perform the duties of the job with or without a reasonable accommodation

Benefits
As a valued member of the TSMC family, we place a significant focus on your health and well-being. When you are at your best-physically, mentally, and financially-our company is at its best. We offer a comprehensive and competitive benefits program that provides the resources you need to help you manage your health and achieve your goals across many areas of your life, including:
  • Variety of medical, dental and vision plan offerings
  • Income-protection programs for injury or illness
  • 401(k)-retirement savings plan
  • Competitive paid time-off programs and paid holidays

Work Location: 5088 W. Innovation Circle, Phoenix, AZ 85083
Training Location: Onsite in Phoenix, AZ
TSMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
We encourage all qualified individuals to apply and welcome applications from diverse backgrounds and experiences. Candidates must be able to perform the essential functions of the job with or without reasonable accommodation. If you need an accommodation as part of the application process, please contact P_LOA@tsmc.com.
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Date: Jul 31, 2026
Country/Region: US
City: Phoenix
Company: TSMC Arizona

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