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Manager Systems Support Engineer Jobs in Tucson, AZ

Canary Systems

Hardware Support Engineer

Tucson, AZ · On-site

$106.20K - $140.10K/yr

Manage client support tickets through internal systems * Learn and utilize: * CRBasic programming (Campbell Scientific devices) - Training provided * MLBasic - Proprietary language for MLBase ...

Canary Systems, Inc.

Hardware Support Engineer

Tucson, AZ · On-site

$106.20K - $140.10K/yr

Manage client support tickets through internal systems * Learn and utilize: * CRBasic programming (Campbell Scientific devices) Training provided * MLBasic Proprietary language for MLBase/MLRemote ...

Canary Systems, Inc.

Hardware Support Engineer

Tucson, AZ · Hybrid

$106.20K - $140.10K/yr

Manage client support tickets through internal systems * Learn and utilize: * CRBasic programming (Campbell Scientific devices) - Training provided * MLBasic - Proprietary language for MLBase ...

CONTROL VISION

IT system support Engineer

Tucson, AZ

IT system support Engineer This is a full-time on-site position located in Tucson, AZ. Join the ... systems. * Work closely with IT team to identify future cybersecurity risks, and with management to ...

AVTC Group

Information Systems Engineer

Tucson, AZ · On-site

Support secure test equipment and engineering lab environments. * Configure, patch, and maintain ... Experience with Nessus, Splunk, Ivanti, vulnerability scanning, monitoring, or patch management ...

Komatsu

Global Support Engineer I

Tucson, AZ · On-site

Apply now Global Support Engineer I Posting Start Date: 3/3/26 Job Location (Short): Tucson ... Systems * Basic configuration, and troubleshooting * User security and rights management * Basic ...

Komatsu

Global Support Engineer I

Tucson, AZ · On-site

Global Support Engineer I Posting Start Date: 3/3/26 Job Location (Short): Tucson, Arizona, USA ... Systems * Basic configuration, and troubleshooting * User security and rights management * Basic ...

Komatsu

Global Support Engineer I

Tucson, AZ

Reducing the quantity of support tickets escalated to Product Engineers by providing specialist ... Systems * Basic configuration, and troubleshooting * User security and rights management * Basic ...

AVTC Group

Information Systems Engineer

Tucson, AZ · On-site

Support secure test equipment and engineering lab environments. * Configure, patch, and maintain ... Experience with Nessus, Splunk, Ivanti, vulnerability scanning, monitoring, or patch management ...

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How much do manager systems support engineer jobs pay per hour?

As of May 28, 2026, the average hourly pay for manager systems support engineer in Tucson, AZ is $40.55, according to ZipRecruiter salary data. Most workers in this role earn between $30.00 and $45.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer, and why are they important?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are popular job titles related to Manager Systems Support Engineer jobs in Tucson, AZ? For Manager Systems Support Engineer jobs in Tucson, AZ, the most frequently searched job titles are:
What job categories do people searching Manager Systems Support Engineer jobs in Tucson, AZ look for? The top searched job categories for Manager Systems Support Engineer jobs in Tucson, AZ are:
What cities near Tucson, AZ are hiring for Manager Systems Support Engineer jobs? Cities near Tucson, AZ with the most Manager Systems Support Engineer job openings:
Manager Systems Support Engineer jobs near you
Hardware Support Engineer

Hardware Support Engineer

Canary Systems

Tucson, AZ • On-site

$106.20K - $140.10K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 22 days ago

Job description

Hardware Support Engineer
Location: Arizona (Canary Systems Office)
Job Type: Full-Time | In-Office Only
Industry: Technology / Engineering / Instrumentation
Company: Canary Systems, Inc.
About Us
Founded in 1997, Canary Systems, Inc. is a fast-growing, innovative technology company specializing in civil engineering, monitoring and instrumentation. Our work spans multiple industries including:
  • Construction
  • Mining
  • Geotechnical
  • Industrial
  • Public Infrastructure

We are recognized globally for our proprietary MLSuite software and leadership in risk management and monitoring solutions. Headquartered in New Hampshire, we have additional offices in Arizona, Tennessee, California, Canada, Australia, Brazil, and Indonesia-offering strong career advancement and professional growth opportunities.
Position Summary
We're hiring a Hardware Support Engineer for our Arizona office. This is a hands-on, in-office role focused on:
  • Supporting clients and internal teams
  • Integrating hardware and software systems
  • Troubleshooting and testing monitoring solutions

You'll join a collaborative and skilled team, working on impactful projects worldwide. This is an excellent opportunity for someone who is technically adept, detail-focused, and eager to grow with a dynamic tech company.
Key Responsibilities
  • Troubleshoot and resolve technical issues with clients and internal teams
  • Manage client support tickets through internal systems
  • Learn and utilize:
  • CRBasic programming (Campbell Scientific devices) - Training provided
  • MLBasic - Proprietary language for MLBase/MLRemote hardware
  • Integrate instrumentation with MLSuite software:
  • Research instrument capabilities
  • Define technical requirements
  • Document integration methodologies
  • Perform thorough testing of hardware and software
  • Provide ongoing technical support

Preferred Qualifications
  • Strong technical troubleshooting ability
  • Solid understanding of electronics
  • Familiarity with:
  • Serial communication protocols
  • Wi-Fi networking & configuration
  • TCP/UDP network protocols
  • Binary and hexadecimal math
  • CRBasic programming (preferred, not required)

Ideal Candidate Traits
  • Independent and collaborative work style
  • Detail-oriented and well-organized
  • Strong verbal and written communication skills
  • Self-driven and proactive
  • Willingness to travel as needed

Benefits & Perks
  • Supportive and skilled team environment
  • Clear career advancement path
  • Competitive salary and comprehensive benefits:
  • Health and life insurance
  • Paid time off (PTO)
  • Retirement plan
  • Volunteer PTO
  • Fitness reimbursements
  • And more

Additional Info
Location: Arizona office
Work Model: Full-time, in-office
Equal Opportunity Employer
No phone calls, please
Ready to Join Us?
Be a part of our innovative team and build a rewarding career in technology and engineering. Apply now!

Apply