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Registration Representative Jobs (NOW HIRING)

Registration Representative

Laguna Hills, CA · On-site

$22.50 - $31.57/hr

Registration Representative Location: Laguna Hills, CA Department: Admitting Status: Full-time Shift: 7AM - 5PM Pay Rate: $22.50/hr - $31.57/hr MemorialCare is a nonprofit integrated health system ...

Patient Registration Representative

Cary, NC · On-site

$18.25 - $25.25/hr

Overview The Patient Registration Representative will enjoy interacting with patients, checking them in for their appointments and coordinating follow up appointments. The Patient Registration ...

Patient Registration Representative

Raleigh, NC · On-site

$17.50 - $24/hr

Overview The Patient Registration Representative will enjoy interacting with patients, checking them in for their appointments and coordinating follow up appointments. The Patient Registration ...

Patient Registration Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Overview The Patient Registration Representative will enjoy interacting with patients, checking them in for their appointments and coordinating follow up appointments. The Patient Registration ...

Patient Registration Representative

Raleigh, NC · On-site

$17.50 - $24/hr

Overview The Patient Registration Representative will enjoy interacting with patients, checking them in for their appointments and coordinating follow up appointments. The Patient Registration ...

Patient Registration Representative

Morrisville, NC · On-site

$16.75 - $23.25/hr

Overview The Patient Registration Representative will enjoy interacting with patients, checking them in for their appointments and coordinating follow up appointments. The Patient Registration ...

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Registration Representative information

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How much do registration representative jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for registration representative in the United States is $22.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.32 per hour, depending on experience, location, and employer.

What Is a Registration Representative?

Registration representatives greet patients and help them fill out paperwork when they arrive at a hospital or other health care facility. As a registration representative, you learn the reason for their visit, gather information, and help to accurately fill out forms and file them accordingly. You also find registration representatives at colleges and resorts; these positions have different job duties. At colleges, registration representatives assist students to register for classes. Resorts utilize registration representatives to check in guests when they arrive.

What are the key skills and qualifications needed to thrive as a Registration Representative, and why are they important?

To thrive as a Registration Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with hospital information systems, electronic health record (EHR) software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism help you handle patient interactions and resolve issues efficiently. These skills ensure accurate patient data collection, smooth registration processes, and a positive experience for patients and healthcare teams.

What are some common challenges faced by Registration Representatives, and how can they be managed effectively?

Registration Representatives often encounter challenges such as handling high patient volumes, managing sensitive information accurately, and addressing patient concerns in a timely manner. To manage these effectively, it's important to stay organized, maintain attention to detail, and practice clear communication with both patients and healthcare staff. Building strong multitasking skills and staying updated on data privacy protocols can also help ensure a smooth registration process and positive patient experience.

What are Registration Representatives?

Registration Representatives are professionals who work in settings such as hospitals, clinics, or other organizations to help patients or clients complete registration processes. They gather personal and insurance information, verify documentation, and ensure that all necessary paperwork is completed accurately. Their role is crucial for ensuring smooth administrative operations and providing a welcoming first point of contact. Registration Representatives must have strong communication and organizational skills, as well as attention to detail to handle sensitive information.

What is the difference between Registration Representative vs Customer Service Representative?

AspectRegistration RepresentativeCustomer Service Representative
CredentialsHigh school diploma; some roles may require certification in healthcare or insuranceHigh school diploma; often no specific certifications required
Work EnvironmentHospitals, clinics, insurance companies, healthcare facilitiesRetail, call centers, service desks, various industries
Employer & Industry UsageHealthcare, insurance, medical officesRetail, telecommunications, banking, customer support

Registration Representatives primarily work in healthcare or insurance settings, focusing on patient or client registration processes. Customer Service Representatives work across various industries, handling general customer inquiries and support. While both roles involve communication and data entry, Registration Representatives often require specific industry knowledge and certifications related to healthcare or insurance, whereas Customer Service Representatives typically do not.

What cities are hiring for Registration Representative jobs? Cities with the most Registration Representative job openings:
What states have the most Registration Representative jobs? States with the most job openings for Registration Representative jobs include:
Infographic showing various Registration Representative job openings in the United States as of May 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,466 per year, or $22.3 per hour.
Patient Registration Representative

Patient Registration Representative

CommonSpirit Health

Los Angeles, CA • On-site

$19.50 - $26.75/hr

Full-time

Posted 13 days ago


CommonSpirit Health rating

7.0

Company rating: 7.0 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

402nd of 865 rated healthcare providers


Job description

Patient Registration Representative

Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. In order to ensure appropriate reimbursement for services rendered, primary duties include:

  • Appropriate patient identification
  • Collecting accurate and thorough patient demographic data
  • Obtaining insurance information and verifying eligibility and benefits
  • Determining and collecting patient financial liability
  • Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance.

The Patient Registration Representative adheres to the organization's policies and procedures for resolution of patient financial liability. Additionally, the Patient Registration Representative is an information source for patients and families by explaining hospital policies, patient financial responsibilities and Patient Rights and Responsibilities.

Job Requirements:

  • 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles.
  • Thorough understanding of insurance policies and procedures.
  • Working knowledge of medical terminology.
  • Able to perform basic mathematics for payment calculation.
  • Experience in requesting and processing financial payments.
  • Intermediate to advanced computer skills.
  • Knowledge of charity care programs as well as the various government and non-government programs preferred.

This position is represented by SEIU.


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