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Registration Representative Jobs in Tennessee (NOW HIRING)

Covenant Health

SUPV REGISTRATION

Knoxville, TN · On-site

Supervisor, Registration, Admitting and Registration Full Time, 80 Hours Per Pay Period, Day Shift Parkwest Overview: Parkwest Medical Center, Covenant Health's flagship facility in West Knoxville ...

Covenant Health

SUPV REGISTRATION

Knoxville, TN · On-site

Overview Supervisor, Registration, Admitting and Registration Full Time, 80 Hours Per Pay Period, Day Shift Parkwest Overview: Parkwest Medical Center, Covenant Health's flagship facility in West ...

Covenant Health

PT REGISTRATION SPEC - ED

Harriman, TN · On-site

Patient Registration Specialist, Admitting and Registration PRN/OCC, Variable Shifts Roane Medical Center Overview: Proudly serving our community, Roane Medical Center is committed to your healthy ...

Covenant Health

PT REGISTRATION SPEC - ED

Knoxville, TN · On-site

Overview Patient Registration Specialist, Emergency Department PRN/OCC, Variable Hours and Shifts Fort Sanders Regional Overview: Fort Sanders Regional Medical Center is a 444-bed hospital recognized ...

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Registration Representative information

See Tennessee salary details

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How much do registration representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for registration representative in Tennessee is $20.28, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $21.15 per hour, depending on experience, location, and employer.

What are some common challenges faced by registration representatives, and how can they be managed effectively?

Registration Representatives often encounter challenges such as handling high patient volumes, managing sensitive information accurately, and addressing patient concerns in a timely manner. To manage these effectively, it's important to stay organized, maintain attention to detail, and practice clear communication with both patients and healthcare staff. Building strong multitasking skills and staying updated on data privacy protocols can also help ensure a smooth registration process and positive patient experience.

What is the difference between Registration Representative vs Customer Service Representative?

AspectRegistration RepresentativeCustomer Service Representative
CredentialsHigh school diploma; some roles may require certification in healthcare or insuranceHigh school diploma; often no specific certifications required
Work EnvironmentHospitals, clinics, insurance companies, healthcare facilitiesRetail, call centers, service desks, various industries
Employer & Industry UsageHealthcare, insurance, medical officesRetail, telecommunications, banking, customer support

Registration Representatives primarily work in healthcare or insurance settings, focusing on patient or client registration processes. Customer Service Representatives work across various industries, handling general customer inquiries and support. While both roles involve communication and data entry, Registration Representatives often require specific industry knowledge and certifications related to healthcare or insurance, whereas Customer Service Representatives typically do not.

What are the key skills and qualifications needed to thrive as a registration representative, and why are they important?

To thrive as a Registration Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with hospital information systems, electronic health record (EHR) software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism help you handle patient interactions and resolve issues efficiently. These skills ensure accurate patient data collection, smooth registration processes, and a positive experience for patients and healthcare teams.

What is a registration representative?

Registration representatives greet patients and help them fill out paperwork when they arrive at a hospital or other health care facility. As a registration representative, you learn the reason for their visit, gather information, and help to accurately fill out forms and file them accordingly. You also find registration representatives at colleges and resorts; these positions have different job duties. At colleges, registration representatives assist students to register for classes. Resorts utilize registration representatives to check in guests when they arrive.

More about Registration Representative jobs
What are popular job titles related to Registration Representative jobs in Tennessee? For Registration Representative jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Registration Representative jobs in Tennessee look for? The top searched job categories for Registration Representative jobs in Tennessee are:
What are popular job titles related to Registration Representative jobs in TN? For Registration Representative jobs in TN, the most frequently searched job titles are:
Registration Representative jobs near you
Infographic showing various Registration Representative job openings in Tennessee as of August 2026, with employment types broken down into 100% As Needed. Highlights an 100% In-person job distribution, with an average salary of $42,174 per year, or $20.3 per hour.

REGISTRATION REPRESENTATIVE

Christ Community Health Services

Memphis, TN • On-site

Other

Re-posted yesterday

Job description

POSITION SUMMARY

Provides medical office assistance according to established policies and procedures; greets patients and responds to inquiries; obtains necessary information for accurate billing; ensures patients have information necessary for registration process, follow-up appointments, and future communications. The Registration Representatives are the “voice” of the health centers and often give customers their first impression of CCHS. This position fields incoming calls and questions, referring callers to appropriate sources, transferring callers efficiently, and taking detailed and accurate messages for staff members.

KEY RESPONSIBILITIES

1. Greets patients. Answers questions from patients, when possible, or refers questions to appropriate alternative source.

2. Facilitates completion of registration forms.

3. Obtains updated patient demographic information and enters it into the practice management information system.

4. Verifies insurance and PCP selection, if applicable.

5. Establishes method of payment and collects co-payment (s), deductibles and payment for insurance and/or sliding fee.

6. Schedules some outpatient tests and procedures dictated by providers in accordance with insurance company guidelines.

7. Completes Daily Activity Reports at the end of the business day.

8. Counts monies collected and totals cash drawer at the end of each business day.

9. Schedules appointments via computer scheduling system, taking into account doctors’ weekly schedules, including on-call schedules.

10. Takes detailed phone messages for administrators, physicians, nurses, and other staff members, including date, time, and operator’s initials; emails messages to nurses from physician offices.

11. Schedules appointments and makes reminder calls for patient appointments and recall services within the health centers and dental centers.

12. Answers and routes all incoming telephone calls, ensuring callers are directed to appropriate location properly and quickly; uses overhead paging system effectively, when needed.

13. Performs other duties as required.

POSITION REQUIREMENTS

Education: High school diploma.

Experience: Two to four years of clerical experience, preferably in a medical setting.

Licenses or Certifications: Certified Medical Assistant, CPR Certified, Medical Billing & Coding Certificate preferred