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Registration Representative Jobs in Tennessee (NOW HIRING)

Overview Patient Registration Specialist, Emergency Department Full Time, 80 Hours Per Pay Period, Variable Shifts Parkwest Overview: Parkwest Medical Center, Covenant Health's flagship facility in ...

Overview Patient Registration Specialist, Admitting and Registration PRN/OCC, Variable Shifts Roane Medical Center Overview: Proudly serving our community, Roane Medical Center is committed to your ...

Patient Registration Specialist, Emergency Department Full Time, 80 Hours Per Pay Period, Variable Shifts Parkwest Overview: Parkwest Medical Center, Covenant Health's flagship facility in West ...

Registration Admitting Part time Saturday - Sunday 7p-730a Great care starts with great people. (Like you.) At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of ...

Registration Admitting * Saturday through Monday-7:00 AM - 7:30 PM Great care starts with great people. (Like you.) At HonorHealth, you'll find something special. From humble beginnings in 1927 to ...

Patient Registration

Chattanooga, TN ยท On-site

$20 - $25/hr

Guiding patients through registration, consultations, procedures, follow-up appointments, and every step of their care journey. * Coordinating provider schedules while efficiently arranging ...

PATIENT REGISTRATION SPEC

Sevierville, TN ยท On-site

$15.75 - $21.75/hr

Overview Patient Registration Specialist, Admitting and Registration PRN/OCC, Variable Shifts LeConte Medical Center Overview: LeConte Medical Center is a part of Covenant Health, our region's top ...

PATIENT REGISTRATION SPEC

Sevierville, TN

$15.75 - $21.75/hr

Patient Registration Specialist, Admitting and Registration PRN/OCC, Variable Shifts LeConte Medical Center Overview: LeConte Medical Center is a part of Covenant Health, our region's top-performing ...

PATIENT REGISTRATION SPEC

Crossville, TN ยท On-site

$14.50 - $20/hr

Patient Registration Specialist, Breast Center Full Time, 72 Hours Per Pay Period, Day Shift Cumberland Medical Center Overview: Cumberland Medical Center in Crossville, Tennessee is part of Covenant ...

PATIENT REGISTRATION SPEC

Knoxville, TN

$15.50 - $21.25/hr

Patient Registration Specialist, Admitting & Registration Part Time, 48 hours per pay period, Day shift Parkwest Overview: Parkwest Medical Center, Covenant Health's flagship facility in West ...

PATIENT REGISTRATION SPEC

Knoxville, TN ยท On-site

$15.50 - $21.25/hr

Overview Patient Registration Specialist, Admitting & Registration Part Time, 48 hours per pay period, Day shift Parkwest Overview: Parkwest Medical Center, Covenant Health's flagship facility in ...

PATIENT REGISTRATION SPEC

Sevierville, TN ยท On-site

$15.75 - $21.75/hr

Overview Patient Registration Specialist, Admitting and Registration PRN/OCC, Variable Hours and Shifts LeConte Medical Center Overview: LeConte Medical Center is a part of Covenant Health, our ...

PATIENT REGISTRATION SPEC

Crossville, TN ยท On-site

$14.50 - $20/hr

Patient Registration Specialist, Admitting and Registration PRN/OCC, Variable Hours and Shifts Cumberland Medical Center Overview: Cumberland Medical Center in Crossville, Tennessee is part of ...

PATIENT REGISTRATION SPEC

Knoxville, TN ยท On-site

$17.25 - $23.75/hr

Overview Patient Registration Specialist Full Time, 80 Hours Per Pay Period, Day Shift Fort Sanders Regional Overview: Fort Sanders Regional Medical Center is a 444-bed hospital recognized for ...

Showing results 21-40

Registration Representative information

See Tennessee salary details

$7

$20

$43

How much do registration representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for registration representative in Tennessee is $20.28, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $21.15 per hour, depending on experience, location, and employer.

What are some common challenges faced by registration representatives, and how can they be managed effectively?

Registration Representatives often encounter challenges such as handling high patient volumes, managing sensitive information accurately, and addressing patient concerns in a timely manner. To manage these effectively, it's important to stay organized, maintain attention to detail, and practice clear communication with both patients and healthcare staff. Building strong multitasking skills and staying updated on data privacy protocols can also help ensure a smooth registration process and positive patient experience.

What is the difference between Registration Representative vs Customer Service Representative?

AspectRegistration RepresentativeCustomer Service Representative
CredentialsHigh school diploma; some roles may require certification in healthcare or insuranceHigh school diploma; often no specific certifications required
Work EnvironmentHospitals, clinics, insurance companies, healthcare facilitiesRetail, call centers, service desks, various industries
Employer & Industry UsageHealthcare, insurance, medical officesRetail, telecommunications, banking, customer support

Registration Representatives primarily work in healthcare or insurance settings, focusing on patient or client registration processes. Customer Service Representatives work across various industries, handling general customer inquiries and support. While both roles involve communication and data entry, Registration Representatives often require specific industry knowledge and certifications related to healthcare or insurance, whereas Customer Service Representatives typically do not.

What are the key skills and qualifications needed to thrive as a registration representative, and why are they important?

To thrive as a Registration Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with hospital information systems, electronic health record (EHR) software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism help you handle patient interactions and resolve issues efficiently. These skills ensure accurate patient data collection, smooth registration processes, and a positive experience for patients and healthcare teams.

What is a registration representative?

Registration representatives greet patients and help them fill out paperwork when they arrive at a hospital or other health care facility. As a registration representative, you learn the reason for their visit, gather information, and help to accurately fill out forms and file them accordingly. You also find registration representatives at colleges and resorts; these positions have different job duties. At colleges, registration representatives assist students to register for classes. Resorts utilize registration representatives to check in guests when they arrive.

What job categories do people searching Registration Representative jobs in Tennessee look for?

The top searched job categories for Registration Representative jobs in Tennessee are:

Infographic showing various Registration Representative job openings in Tennessee as of August 2026, with employment types broken down into 100% As Needed. Highlights an 100% In-person job distribution, with an average salary of $42,174 per year, or $20.3 per hour.

PT REGISTRATION SPEC - ED

Covenant Health

Knoxville, TN โ€ข On-site

Full-time

Re-posted 10 days ago


Job description

Overview
Patient Registration Specialist, Emergency Department
Full Time, 72 Hours Per Pay Period, Night Shift
Fort Sanders Regional Overview:
Fort Sanders Regional Medical Center is a 444-bed hospital recognized for pairing clinical expertise with advanced medical technology to deliver exceptional care. As a Joint Commission Comprehensive Stroke Center, we provide leading-edge treatment for stroke recovery. Our facility also offers specialized services in bariatric surgery, robotic surgery, minimally invasive spine procedures, and advanced orthopedic care.
Fort Sanders Regional is part of Covenant Health, East Tennessee's largest nonprofit health system and a Becker's "Top 150 Places to Work in Healthcare." Covenant Health includes nine hospitals and nearly 150 service locations, offering employees a comprehensive benefits package with tuition reimbursement, student loan assistance, certification bonuses, and leadership development programs.
Position Summary:
The Emergency Department Patient Registration Specialist coordinates the registration process for all patient encounters within the Emergency Department. Responsibilities include quick registration for patients, accurate financial and demographic collection, verification of insurance benefits, and data entry of the required financial information, insurance verification and payment collection. This area of registration is operational 24/7.
Responsibilities
  • Performs the Quick Registration process for Emergency Department encounters in a timely manner.
  • Coordinates front desk patient flow and notifies the triage/charge nurse of patient situations that require urgent clinical attention.
  • Accurately completes full registration gathering demographic and financial information for all patient encounters, following EMTALA guidelines.
  • Collects co-payments/deposits based on verification information obtained, generates receipts and delivers all cash transactions to the facility cashier for proper posting procedures.
  • Utilizes the electronic signature system to complete registration forms and explains a variety of necessary information to the patient/family member, such as: consent for treatment, advance directives, Medicare forms.
  • Understands and follows the facility de-escalation process when situations arise, contacting appropriate resources as necessary (i.e. Security, House Supervisor).
  • Utilizes bedside registration process efficiently and effectively.
  • Utilizes the Emergency Department Tracking board to monitor and update the registration status for each patient.
  • Issues Medicare notices timely to patients (Inpatient Rights/MOON) as appropriate, based on Patient Status Order and Insurance.
  • Demonstrates the ability to meet registration quality and MSP accuracy of 95% monthly/quarterly.
  • Works various daily reports for follow up on information unable to be obtained initially (i.e. PIN report, Failed Bill Report)
  • Demonstrates ability to keep up with regulatory and insurance requirements ensuring that changes are incorporated in daily job functions.
  • Activates manual systems for computer network downtime and notifies leadership of unscheduled downtime occurrences.
  • Adheres to established departmental policies and procedures, objectives, process improvement initiates, safety, environmental and infection control standards.
  • Attends monthly staff meetings and participates in discussions regarding work performance and departmental/hospital updates. Completes required education assignments annually.
  • Professionally interacts with patients, physicians, visitors, and other hospital staff members. Promotes good public relations for the department and the hospital.
  • Demonstrates ability to work efficiently in all areas of the Emergency Department (i.e. Front Desk, EMS registration, Discharge/Financial Counselor).
  • Completes insurance verification for all encounters admitted through the Emergency Department for the Advanced Care at Home program and Utilization Management.
  • Rotates on-call and holiday schedule to meet departmental demands in the 24/7 environment.
  • Assists acute nursing floors with a variety of tasks (i.e. assignment of beds, PIN corrections, printing of labels and canceling discharges).
  • Provides assistance to visitors presenting through the Emergency Room Entrance.
  • Performs registrations for various clinical sites/areas (i.e. Select Specialty, Encompass, Transitional Care Unit, Women's Services, Lab, DOB Body Hold and Direct Admissions)
  • Handles the Legal Blood Alcohol/Toxicology registration for external Law Enforcement Agencies.
  • Provides demographic and billing information to Ambulance Services.
  • Updates the HRTS TN Gov system as requested for facility availability and status.
  • Efficiently demonstrates the ability to perform tasks within multiple computer/software applications (i.e. STAR, Cerner, TransUnion and various insurance websites).
  • Demonstrates the ability to multi-task by managing multiple patients' registration information until each one is completed.
  • Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
  • Performs other duties as assigned.

Qualifications
Minimum Education:
None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a Bachelor's degree in a directly-related field from an accredited college or university.
Minimum Experience:
Minimum 6 months customer-facing/customer service and basic computer skills required.
Licensure Requirement:
None