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Product Operations Associate Jobs (NOW HIRING)

Modern Amenities

Head of Technology, VendHub

$238K - $249K/yr

The Product Operations Associate will report to this person and will support the execution layer: tickets, QA, supplier data, product details, marketplace readiness, documentation, and internal ...

Kodiak

Product Operations Manager

Lancaster, TX · On-site

We are seeking a highly motivated and detail-oriented Product Operations Specialist to join our team in Lancaster, TX. This role bridges the gap between our Product/Engineering teams and our ...

UL Solutions

Product Operations Leader

Austin, TX · On-site

The Product Operations Leader is responsible for scaling and governing product operations across a complex, multi-product, global SaaS portfolio. This role serves as the connective tissue between ...

Kodiak

Product Operations Manager

Lancaster, TX · On-site

We are seeking a highly motivated and detail-oriented Product Operations Specialist to join our team in Lancaster, TX. This role bridges the gap between our Product/Engineering teams and our ...

Carnivore Meat Company

Operations Associate

Green Bay, WI · On-site

Prepare pet food products by measuring, weighing, and placing them on trays, then loading trays ... Operations Associates will be assigned a specific role within the plant and may be required to fill ...

Apply Early

Reevo

Builder - Product Operations

San Francisco, CA · On-site

You will be on the front lines planning, directing, and coordinating the day‑to‑day and strategic operations that power Reevo's product and customer experience. This role owns the operating ...

Kodiak

Product Operations Manager

Lancaster, TX

We are seeking a highly motivated and detail-oriented Product Operations Specialist to join our team in Lancaster, TX. This role bridges the gap between our Product/Engineering teams and our ...

Apply Early

UL Solutions

Product Operations Leader

Austin, TX · On-site

The Product Operations Leader is responsible for scaling and governing product operations across a complex, multi-product, global SaaS portfolio. This role serves as the connective tissue between ...

Valon

Product Operations Lead

Manhattan, NY · On-site

The Product Operations Lead will design and own frameworks that ensure customers have a seamless experience with ValonOS, driving improvements in product quality, reliability, and customer experience.

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All JobsProduct Operations Associate Jobs

Product Operations Associate information

See salary details

$33K

$91.1K

$156.5K

How much do product operations associate jobs pay per year?

As of Jul 5, 2026, the average yearly pay for product operations associate in the United States is $91,071.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $138,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Product Operations Associate, and why are they important?

To thrive as a Product Operations Associate, you need strong analytical skills, attention to detail, and a solid understanding of product lifecycle management, often supported by a relevant degree in business or a related field. Familiarity with tools like SQL, Jira, Salesforce, and data visualization platforms, as well as experience with process documentation, is typically required. Excellent communication, cross-functional collaboration, and problem-solving abilities are crucial soft skills for this role. These competencies are important for optimizing product processes, ensuring smooth team coordination, and driving overall product success.

What are Product Operations Associates?

Product Operations Associates are professionals who support product teams by streamlining processes, coordinating cross-functional initiatives, and ensuring that product strategies are executed efficiently. They often act as a bridge between product management, engineering, customer support, and other departments to optimize workflow and communication. Their responsibilities may include data analysis, project management, process improvement, and facilitating product launches. By handling the operational aspects, they enable product managers and teams to focus on innovation and strategy.

What is the difference between Product Operations Associate vs Product Manager?

AspectProduct Operations AssociateProduct Manager
ResponsibilitiesSupports product teams with data analysis, process improvements, and coordinationDefines product vision, strategy, and oversees development from conception to launch
Required SkillsData analysis, communication, project coordinationStrategic thinking, leadership, cross-functional collaboration
Work EnvironmentCollaborative, cross-departmental teams within tech companiesLeadership roles within product teams, often with managerial responsibilities
Common UsageEntry to mid-level support role in product organizationsSenior role with decision-making authority over product direction

The Product Operations Associate typically supports product teams with data and process management, focusing on operational efficiency. In contrast, the Product Manager leads product strategy and development, making key decisions to shape the product's future. Both roles are essential but differ in scope and responsibilities.

How does a Product Operations Associate typically interact with product managers and cross-functional teams?

As a Product Operations Associate, you play a pivotal role in streamlining communication and processes between product managers, engineering, design, and other key teams. You’ll often coordinate product launches, gather feedback from stakeholders, and help ensure that everyone is aligned with timelines and goals. Regular collaboration involves organizing meetings, documenting requirements, and tracking progress through project management tools. This role requires strong organizational skills and proactive communication to help resolve bottlenecks and ensure successful product delivery.
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Product Operations Associate jobs near you
Product Support & Operations Associate

Product Support & Operations Associate

NEUROVATIVE DIAGNOSTICS LLC

Louisville, KY

Full-time

Posted 16 days ago

Job description

The Product Support & Operations Associate is a key onsite member of the LNC Louisville Operations team. The purpose of this role is to facilitate customer and operations success by:

  • Managing inventory including receiving goods, shipping goods to customers and performing inventory counts
  • Assist in managing facilities
  • Operating within the Louisville Quality Management System (QMS)
  • Applying a deep and effective knowledge of Lifelines’ products and business processes to support customers in their use

Responsibilities

Inventory management

  • Receiving, packing, preparing and shipping inventory
  • Coordinating purchase and customer orders
  • Monitoring and managing inventory levels
  • Processing returns to the manufacturer (RMA)

Shipping

  • Use various shipping software to create incoming and outgoing AWB labels for orders and returns
  • Properly pack and label ingoing and outgoing orders, ensure a pickup is scheduled

Purchases processing and inventory management

  • Inspect incoming goods and receive them into inventory
  • Take part in periodic inventory counts
  • Keep inventory well-organized

Facility management

  • Ensure facilities are well kept and looked after, and managed in accordance with the QMS

Returns

  • Follow procedures as communicated by the device manufacturer to communicate reported queries and issues with equipment
  • Inspect and test incoming returns for reported defects
  • When required, return equipment to the manufacturer in line with their guidelines
  • Submit requests to Finance to arrange repairs with overseas manufacturers. Log results of inspections in Sugar CRM
  • Update equipment records with new information related to queries and/or returns

Remote Support

  • Use TeamViewer (remote desktop tool) to remote into customer computers, to address issues with EEG software and general desktop support
  • Answer customer inquiries via phone, e-mail or other methods
  • Determine the billable status/ warranty coverage of support issues resulting in a case
  • Accurately log calls and customer interactions in coordination with procedures outlined in the QMS

Case/Ticket Management

  • Create case entries in Sugar CRM software
  • Track details and progression of customer queries and issues within the case, to include serial numbers of all equipment involved
  • Log any shipping details such as tracking numbers and scans of the AWB label. Associate equipment records with the case via linking and create device movement histories and notes with any information that can be saved electronically

Adhoc

  • Perform operations tasks where directed and necessary on an adhoc basis

Qualifications

  • Strong written and verbal communication skills
  • Excellent organization and attention to detail
  • Ability to manage multiple priorities and deadlines
  • Problem solving mindset and ability to troubleshoot issues independently
  • Microsoft Office Suite required
  • Associate's degree required, Bachelor's degree preferred; relevant experience can substitute for a degree
  • Technical customer service experience preferred

Physical Requirements

  • Ability to lift, carry, and move packages and equipment weighing up to 50 lbs
  • Ability to spend approximately 50% of the workday sitting and 50% standing or walking
  • Ability to regularly bend, stoop, reach, and handle inventory items
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential physical functions.

Apply