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Pos Implementation Jobs (NOW HIRING)

SpotOn: Sales

Client Onboarding Manager

Chicago, IL · On-site

$77K - $100K/yr

This team is essential in delivering a seamless and exceptional Point of Sale (POS) implementation experience for clients. This role is responsible for driving team performance against key metrics ...

SpotOn

Client Onboarding Manager

Royal Oak, MI · Remote

$77K - $100K/yr

This team is essential in delivering a seamless and exceptional Point of Sale (POS) implementation experience for clients. This role is responsible for driving team performance against key metrics ...

BringIT

POS integrations (Toast, Square, NCR) * High-volume transaction environments and daily sales ... Lead full-cycle implementations * Workoncomplex, multi-entity environments * High visibility and ...

IDT

Retail Sales Specialist

Las Vegas, NV · On-site

$33K - $38K/yr

Prior experience with PoS implementation and sales. * Bilingual professionals with fluency in both English and Spanish are preferred, other languages considered * Must be prepared to travel and go ...

IDT

Retail Sales Specialist

Oakland, CA · On-site

$33K/yr

Prior experience with PoS implementation and sales. * Bilingual professionals with fluency in both English and Spanish are preferred, other languages considered * Must be prepared to travel and go ...

SpotOn

Client Onboarding Manager

Chicago, IL · Remote

$77K - $100K/yr

This team is essential in delivering a seamless and exceptional Point of Sale (POS) implementation experience for clients. This role is responsible for driving team performance against key metrics ...

UST Xpanxion

POS Engineer

Irving, TX · On-site

$6K - $80K/yr

Dallas, TX or Atlanta, GA Position Summary We are looking for a POS Engineer to assist with the system configuration, configuration management, and system testing and production implementation of ...

IDT

Retail Sales Specialist

San Francisco, CA · On-site

$40K - $47K/yr

Prior experience with PoS implementation and sales. * Bilingual professionals with fluency in both English and Spanish are preferred, other languages considered * Must be prepared to travel and go ...

IDT

Retail Sales Specialist

Phoenix, AZ · On-site

$33K/yr

Prior experience with PoS implementation and sales. * Bilingual professionals with fluency in both English and Spanish are preferred, other languages considered * Must be prepared to travel and go ...

Xpanxion

POS Engineer

Irving, TX · On-site

$60K - $80K/yr

Dallas, TX or Atlanta, GA Position Summary We are looking for a POS Engineer to assist with the system configuration, configuration management, and system testing and production implementation of ...

IDT

Retail Sales Specialist

San Francisco, CA · On-site

$40K - $47K/yr

Prior experience with PoS implementation and sales. * Bilingual professionals with fluency in both English and Spanish are preferred, other languages considered * Must be prepared to travel and go ...

Photon

POS Support Lead | Atlanta

Chicago, IL · On-site

Work closely with other departments to identify system requirements, implement enhancements, and ... Proficiency in POS systems, hardware troubleshooting, and familiarity with mobile operating ...

IDT

Retail Sales Specialist

Baltimore, MD · On-site

$34K - $39K/yr

Prior experience with PoS implementation and sales. * Bilingual professionals with fluency in both English and Spanish are preferred, other languages considered * Must be prepared to travel and go ...

IDT

Retail Sales Specialist

Richmond, VA · On-site

$34K - $39K/yr

Prior experience with PoS implementation and sales. * Bilingual professionals with fluency in both English and Spanish are preferred, other languages considered * Must be prepared to travel and go ...

Photon

POS Support Lead | Atlanta

Chicago, IL · On-site

Work closely with other departments to identify system requirements, implement enhancements, and ... Proficiency in POS systems, hardware troubleshooting, and familiarity with mobile operating ...

Hana Cloud Solutions LLC

POS Engineer

Carlstadt, NJ · On-site

Renewal of licenses, planning and implementing IT security to meet legal requirements * Strong ... Toshiba POS hardware system installation/operation * Collaboration with merchant processors * PCI ...

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Pos Implementation information

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$39K

$103.5K

$168K

How much do pos implementation jobs pay per year?

As of Jun 11, 2026, the average yearly pay for pos implementation in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What does a typical workday look like for someone in POS Implementation?

A typical day in POS Implementation involves coordinating with clients to gather requirements, configuring and setting up POS hardware and software, and addressing any technical issues that arise during deployment. You may also provide training sessions for end users, either remotely or onsite, and collaborate closely with sales, IT, and support teams to ensure smooth transitions. The work environment is often a mix of office, remote work, and client site visits, requiring adaptability and strong organizational skills. This hands-on role is ideal for those who enjoy a dynamic schedule and solving real-world technology challenges in retail or hospitality settings.

What are the key skills and qualifications needed to thrive in the Pos Implementation position, and why are they important?

To thrive in POS Implementation, you need a solid understanding of point-of-sale systems, technical troubleshooting, and project management, usually backed by experience in IT support or retail technology. Familiarity with POS software (such as NCR, Square, or Oracle Micros), networking, and sometimes industry certifications like CompTIA A+ or PMP are commonly required. Strong communication, problem-solving abilities, and customer service orientation are key soft skills for success. These skills ensure smooth installations, effective user training, and positive client experiences during complex technical rollouts.

How much do implementation consultants earn?

Implementation consultants typically earn between $60,000 and $100,000 annually, depending on experience, industry, and location. Salaries can increase with certifications, specialized skills, and years of experience in project management or specific software platforms.

What is a POS in a job?

A POS in a job context typically refers to a Point of Sale system, which is used in retail and hospitality environments to process sales transactions. A POS Implementation specialist is responsible for installing, configuring, and maintaining these systems, often requiring knowledge of hardware, software, and customer service skills.

What is POS implementation?

POS implementation involves deploying and configuring a point-of-sale system within a business, including hardware setup, software installation, and integration with existing systems. It requires technical skills, knowledge of retail operations, and often involves training staff on the new system to ensure smooth transactions and inventory management.

What is a POS Implementation job?

A POS Implementation job involves setting up, configuring, and deploying point-of-sale (POS) systems for businesses. Responsibilities typically include installing hardware and software, training end-users, troubleshooting technical issues, and ensuring seamless integration with existing systems. Professionals in this role work closely with clients to customize POS solutions based on their operational needs. They may also provide ongoing support and maintenance to optimize system performance.

Do you need a degree to be an implementation specialist?

A degree is not always required to become an implementation specialist, but many employers prefer candidates with a bachelor's degree in fields like information technology, business, or related areas. Relevant skills such as technical knowledge, problem-solving, and experience with specific tools or software can be equally important for this role.
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Pos Implementation jobs near you
Infographic showing various Pos Implementation job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $103,518 per year, or $49.8 per hour.
Client Onboarding Manager

Client Onboarding Manager

SpotOn: Sales

Chicago, IL • On-site

$77K - $100K/yr

Full-time

Posted 12 days ago

SpotOn rating

6.2

Company rating: 6.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

168th of 188 rated software companies

Job description

About SpotOn
We're not just building restaurant tech, we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.
  • Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users
  • Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
  • Awarded Great Places to Work and Built In's Best Workplaces for multiple years running

We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you're looking to make an impact with heart and hustle, SpotOn is the place for you.
The Manager, Client Onboarding leads a team of specialists, driving operational excellence and process improvements. This role ensures delivery against strategic objectives while developing team capabilities and fostering collaboration across departments.
This team is essential in delivering a seamless and exceptional Point of Sale (POS) implementation experience for clients. This role is responsible for driving team performance against key metrics such as time to install, activation rates, and client satisfaction (NPS/CSAT), while upholding a high standard of service. The objective is to foster continuous process improvement, strengthen cross-departmental collaboration, and support team development to ensure the best possible onboarding outcomes for clients.
Responsibilities
Team Leadership & Development
  • Lead and develop a team of specialists and associate managers, fostering accountability, engagement, and performance.
  • Set clear goals and performance expectations aligned with departmental objectives.
  • Provide regular coaching, feedback, and professional development opportunities to build team capability.
  • Oversee workload allocation, ensuring balanced capacity, productivity, and service quality.
  • Manage recruitment, onboarding, and training to build a high-performing team culture.

Client & Cross-Functional Partnership
  • Act as a key point of contact for client-facing teams and stakeholders to ensure alignment on project requirements and timelines.
  • Anticipate client and partner needs, providing proactive solutions and maintaining strong, collaborative relationships.
  • Coordinate with internal functions (Implementation, Product, Operations, etc.) to ensure smooth project execution and issue resolution.
  • Communicate updates, progress, and risks clearly to senior leadership and key stakeholders.

Operational Execution & Process Improvement
  • Oversee execution of multiple concurrent projects, ensuring on-time delivery and adherence to quality standards.
  • Identify and implement process improvements to increase efficiency, scalability, and accuracy.
  • Monitor team metrics and performance dashboards to drive accountability and continuous improvement.
  • Partner with other managers to standardize best practices and optimize end-to-end workflows.

Training, Quality & Standards
  • Establish and maintain high quality and consistency standards across all team outputs.
  • Lead periodic quality reviews, identifying trends and coaching opportunities.
  • Develop and maintain team training resources and SOPs to ensure consistency across roles and projects.
  • Champion operational excellence and knowledge sharing across the broader function.
  • Hold the team accountable for following documented processes: Standard Operating Procedures (SOPs), Service-level Agreements (SLAs), and checklists.

Onboarding Oversight
  • Oversee the team's client communication to ensure a positive, professional experience from onboarding to activation.
  • Address escalated client concerns or complex issues and support the team in resolution efforts.
  • Track client feedback and ensure the team implements improvements based on insights from surveys, NPS, and CSAT scores.
  • Collaborate with other departments, including Technical Services, Sales, and Success, to drive seamless integrations and support.
  • Evaluate team performance metrics to uncover trends and areas for enhancement by utilizing KPIs such as installation time, client satisfaction, and activation rates.
  • Partner with Quality Assurance to ensure the team follows processes and sets the clients up for success.

Skills & Knowledge
  • Advanced leadership, coaching, and team development skills.
  • Strategic thinking and operational planning abilities.
  • Strong problem-solving, decision-making, and analytical capabilities.
  • Ability to drive performance improvements by identifying trends, analyzing data, and implementing action plans to achieve team KPIs and enhance client satisfaction.
  • Proficiency with relevant systems, tools, and metrics-driven management.
  • Effective stakeholder management and cross-functional collaboration.
  • Strong understanding of restaurant management systems and software solutions, with the ability to guide and mentor the team on their effective use in client onboarding and training.
  • Exceptional organizational and multitasking abilities, with the capability to manage competing priorities, track team performance, and ensure project deadlines are met.
  • Ability to maintain professionalism and composure when managing high-pressure situations or working with various client personalities and expectations.
  • Knowledge of or experience in restaurant operations, management, or hospitality technology.
  • Knowledge of or experience in a client-facing implementation, project management, or consulting role.
  • Knowledge of using Customer Relationship Management (CRM) tools (Salesforce preferred)

Previous Experience
  • 8 years of professional experience in customer success or related roles.
  • 3 years of experience managing and developing high-performing teams.
  • Experience in fintech or SaaS environments preferred.
  • Bilingual English/Spanish strongly preferred
Education / Professional Training
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field required.
  • An equivalent combination of education and experience may be considered.
  • Relevant professional certifications (e.g., Customer Success Management, Project Management) a plus.

We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at careers@spoton.com.
SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
Work authorization in the U.S. is required. Visa sponsorship is not available for this role.
SpotOn is an E-Verify company.

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