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Director of Enterprise Implementation

The Director of Enterprise Implementation leads all U.S. enterprise customer implementations ... POS, or adjacent industries strongly preferred • Experience managing contracts, SOWs, and scope ...

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$39K

$103.5K

$168K

How much do pos implementation manager jobs pay per year?

As of Jul 11, 2026, the average yearly pay for pos implementation manager in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a POS Implementation Manager during the rollout of new systems?

A POS Implementation Manager often encounters challenges such as coordinating between multiple stakeholders, managing tight project timelines, and ensuring seamless integration with existing retail systems. Balancing the technical requirements with user training and change management is crucial, as frontline staff need to quickly adapt to the new system. Additionally, unexpected technical issues may arise during deployment, requiring strong problem-solving skills and effective communication with vendors, IT teams, and store managers.

What is a POS Implementation Manager?

A POS Implementation Manager is responsible for overseeing the deployment and integration of Point of Sale (POS) systems at businesses such as retail stores or restaurants. They coordinate with clients, vendors, and technical teams to ensure the system meets business requirements, is installed correctly, and staff are properly trained. Their role includes managing project timelines, troubleshooting issues, and ensuring a smooth transition to the new POS system. Strong communication, organizational, and technical skills are essential for this position.

What are the key skills and qualifications needed to thrive as a POS Implementation Manager, and why are they important?

To thrive as a POS Implementation Manager, you need expertise in project management, knowledge of point-of-sale systems, and a background in IT or business, often supported by a relevant degree or certifications like PMP. Familiarity with POS software (such as NCR, Square, or Oracle Micros), integration tools, and ticketing systems is typically required. Strong communication, problem-solving, and leadership skills help manage stakeholders, coordinate teams, and resolve issues efficiently. These skills ensure smooth POS deployments, minimize disruptions, and deliver successful client outcomes.

What is the difference between Pos Implementation Manager vs POS Support Specialist?

AspectPos Implementation ManagerPOS Support Specialist
CredentialsTypically requires project management experience, certifications like PMP, and industry-specific POS knowledgeUsually needs technical support certifications, POS system training, and customer service skills
Work EnvironmentManages implementation projects, collaborates with sales and technical teams, often in office or client sitesProvides technical support, troubleshooting, and customer assistance, mainly in call centers or on-site
Employer & Industry UsageUsed by retail, hospitality, and restaurant industries during POS system rolloutsCommon in retail and hospitality for ongoing support and issue resolution

The Pos Implementation Manager focuses on planning and executing POS system deployments, ensuring smooth integration. In contrast, the POS Support Specialist handles day-to-day technical support and troubleshooting. Both roles are essential in the POS ecosystem but differ in scope and responsibilities.

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Pos Implementation Manager jobs near you
Infographic showing various Pos Implementation Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.

POS Implementation Specialist-Philadelphia

Sora Partners Inc

Philadelphia, PA • On-site

Full-time, Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Description:

Looking for a rewarding and challenging career where you make a meaningful impact on the customers you work with every day? Put all of those years of restaurant experience to good use by becoming a Sora Partners POS system implementation specialist.

We work with some of the best restaurants in the country and are currently looking for friendly, outgoing and fun individuals who have experience specifically using the TOAST POS platform in a restaurant setting: as shift leader, bartender, supervisors or manager. In order to function successfully in this role, you will need to possess the ability to understand basic computer technology, restaurant operations, as well as front and back of house terminology. You will be installing, training and supporting our POS customers out in the field and remotely. There is some mild (10#) lifting of the Hardware which primarily consists of terminals, printers and other smaller devices.

Also, this is NOT a work from home role and requires you to work with our customers at their place of business, it's necessary that you have a reliable vehicle, and a valid driver's license with proper auto insurance.

You must be comfortable speaking to and teaching groups of restaurant staff, managers and decision makers: from independent restaurants to national restaurant chains. You must have full flexibility with scheduling as this is NOT a 9 to 5 position.

We are focused only on the restaurant industry and have been rapidly growing since our inception in 2020. Our employees act as ambassadors, for our partners and Sora, by providing a commitment to customer success and being tenacious at solving problems, all with a friendly, helpful demeanor. We focus on providing exceptional customer service and expect our new team members to embody that same level of commitment and enthusiasm. You must also possess a valid Driver's License, insurance and a reliable automobile. A flexible schedule, which includes early mornings, weekend work and overnight travel, should be expected and embraced.


Requirements:

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Education:

  • High school or equivalent (Required)

Experience:

  • Restaurant management: 1 year (Required)
  • Toast POS: 1 year (Preferred)

Language:

  • Spanish (Preferred)

Shift availability:

  • Day Shift (Required)
  • Night Shift (Required)
  • Overnight Shift (Required)

Willingness to travel:

  • 75% (Required)

Work Location: In person