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Pos Implementation Manager Jobs in Georgia (NOW HIRING)

Implementation Consultant

Atlanta, GA ยท On-site +1

$64K - $107K/yr

As an Implementation Consultant, you deploy Illumia's Cloud POS, Mobile Ordering, and related commerce solutions for higher education and campus clients. You independently manage short-term technical ...

Implementation Consultant

Atlanta, GA ยท On-site

$75 - $110/hr

As an Implementation Consultant, you deploy Illumia's Cloud POS, Mobile Ordering, and related commerce solutions for higher education and campus clients. You independently manage short-term technical ...

New

Experience with large scale implementation of applications, infrastructure or databases related to ... Collaborate with team and vendors to test, identify, and manage issues. * Respond promptly to ...

... managing the client onboarding process * Collaborate with cross-functional teams to coordinate an exceptional client onboarding experience * Scope and draft onboarding and implementation goals and ...

Implement staff training programs focused on food production, customer service excellence, and ... Extensive knowledge of POS systems such as Aloha POS or Micros POS along with cash handling ...

Implement and maintain POS systems to streamline operations and enhance customer experience ... Strong knowledge of restaurant management principles and practices. * Excellent staff training ...

Implement and maintain POS systems to streamline operations and enhance customer experience ... Strong knowledge of restaurant management principles and practices. * Excellent staff training ...

... managing the client onboarding process * Collaborate with cross-functional teams to coordinate an exceptional client onboarding experience * Scope and draft onboarding and implementation goals and ...

Implement and maintain POS systems to streamline operations and enhance customer experience ... Strong knowledge of restaurant management principles and practices. * Excellent staff training ...

Implement and maintain POS systems to streamline operations and enhance customer experience ... Strong knowledge of restaurant management principles and practices. * Excellent staff training ...

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Pos Implementation Manager information

What is a POS Implementation Manager?

A POS Implementation Manager is responsible for overseeing the deployment and integration of Point of Sale (POS) systems at businesses such as retail stores or restaurants. They coordinate with clients, vendors, and technical teams to ensure the system meets business requirements, is installed correctly, and staff are properly trained. Their role includes managing project timelines, troubleshooting issues, and ensuring a smooth transition to the new POS system. Strong communication, organizational, and technical skills are essential for this position.

What are some common challenges faced by a POS Implementation Manager during the rollout of new systems?

A POS Implementation Manager often encounters challenges such as coordinating between multiple stakeholders, managing tight project timelines, and ensuring seamless integration with existing retail systems. Balancing the technical requirements with user training and change management is crucial, as frontline staff need to quickly adapt to the new system. Additionally, unexpected technical issues may arise during deployment, requiring strong problem-solving skills and effective communication with vendors, IT teams, and store managers.

What are the key skills and qualifications needed to thrive as a POS Implementation Manager, and why are they important?

To thrive as a POS Implementation Manager, you need expertise in project management, knowledge of point-of-sale systems, and a background in IT or business, often supported by a relevant degree or certifications like PMP. Familiarity with POS software (such as NCR, Square, or Oracle Micros), integration tools, and ticketing systems is typically required. Strong communication, problem-solving, and leadership skills help manage stakeholders, coordinate teams, and resolve issues efficiently. These skills ensure smooth POS deployments, minimize disruptions, and deliver successful client outcomes.

What is the difference between Pos Implementation Manager vs POS Support Specialist?

AspectPos Implementation ManagerPOS Support Specialist
CredentialsTypically requires project management experience, certifications like PMP, and industry-specific POS knowledgeUsually needs technical support certifications, POS system training, and customer service skills
Work EnvironmentManages implementation projects, collaborates with sales and technical teams, often in office or client sitesProvides technical support, troubleshooting, and customer assistance, mainly in call centers or on-site
Employer & Industry UsageUsed by retail, hospitality, and restaurant industries during POS system rolloutsCommon in retail and hospitality for ongoing support and issue resolution

The Pos Implementation Manager focuses on planning and executing POS system deployments, ensuring smooth integration. In contrast, the POS Support Specialist handles day-to-day technical support and troubleshooting. Both roles are essential in the POS ecosystem but differ in scope and responsibilities.

What are the most commonly searched types of Pos Implementation jobs in Georgia?

The most popular types of Pos Implementation jobs in Georgia are:

What are popular job titles related to Pos Implementation Manager jobs in Georgia?

For Pos Implementation Manager jobs in Georgia, the most frequently searched job titles are:

What cities in Georgia are hiring for Pos Implementation Manager jobs?

Cities in Georgia with the most Pos Implementation Manager job openings:

Infographic showing various Pos Implementation Manager job openings in Georgia as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 100% In-person job distribution.

Hardware Services Implementation Lead

Ingenico

Alpharetta, GA โ€ข On-site

Full-time

Posted 10 days ago


Job description

WELCOME TO INGENICO
Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance.
With 40 years of experience, innovation is integral to Ingenico's approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.
ABOUT THE ROLE & TEAM
The Hardware Services Implementation Lead supports the deployment and optimization of Ingenico's hardware service offerings, including installation, maintenance, repair, and field service operations. The role coordinates implementation activities, maintains operational processes and documentation, and supports performance reporting to ensure consistent service delivery. Working closely with operations, IT, commercial teams, and service partners, the position helps drive successful service launches and continuous improvement initiatives while ensuring compliance with service standards and customer requirements.
WHAT YOU'LL DO
  • Coordinate implementation activities and project deliverables of hardware service programs, including deployment, field service, repair, and maintenance.
  • Translate service offerings into documented operational processes, workflows, and procedures that support consistent service delivery.
  • Coordinate cross-functional teams, vendors, and service partners to ensure successful project execution, service readiness, and customer satisfaction.
  • Meet implementation timelines, risks, dependencies, budgets, and deliverables while ensuring compliance with service levels, quality standards, and contractual requirements.
  • Support KPI and dashboard architecture, service performance monitoring, revenue business intelligence reporting, and operational data analysis.
  • Identify performance improvement opportunities and support the implementation of approved solutions.
  • Partner with commercial, operations, IT, and customer stakeholders to support service design, implementation, and system enhancements.
  • Support audit, compliance, and quality assurance activities.
  • Coordinate service transformation initiatives, including the deployment of services outside the U.S.
  • Ensure appropriate training, documentation, and operational playbooks are accurate to support successful adoption by internal teams and external service partners.

ABOUT YOUR SKILLS
  • POS Expertise: Proven experience with Point-of-Sale (POS) systems, including service operations, implementation, deployment, maintenance, and optimization of POS hardware and related solutions.
  • Professional Experience: 5+ years of experience in operations, service implementation, POS, or related roles, with a strong track record of improving service delivery and operational performance.
  • Education: Bachelor's degree in engineering or a related field.
  • Proven ability to lead service operations and implementation initiatives, including deployment of new service offerings, hardware solutions, and operational capabilities.
  • Strong knowledge of dispatch, installation, maintenance, repair, logistics, and customer support processes.
  • Experienced in managing cross-functional teams and third-party service providers to achieve operational and customer service objectives.
  • Skilled in KPI management, SLA compliance, capacity planning, dashboard development, analytics, and performance reporting.
  • Demonstrated success in root-cause analysis and continuous improvement, identifying opportunities to improve efficiency, service quality, and customer outcomes.
  • Proficient in optimizing service management systems, operational tools, and workflows to enhance efficiency and service delivery.
  • Experienced in influencing stakeholders and driving adoption of new technologies, tools, and process improvements.
  • Strong understanding of quality, regulatory, and operational compliance, including audit and escalation management.
  • Effective collaborator across Engineering, Sales, Logistics, Procurement, Finance, and Customer Support functions.
  • Experienced in managing multi-phase implementations, adapting to evolving technologies, and leveraging data and analytics to drive operational excellence.

NICE TO HAVE
  • Spanish proficiency is highly desirable
  • Six Sigma experience a plus.

AAP/EEO Statement:
lngenico provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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