... Project Management to understand customer requirements and assist in designing system ... implementation processes and outcomes to support transition to Customer Care for ongoing support ...
... Project Management to understand customer requirements and assist in designing system ... implementation processes and outcomes to support transition to Customer Care for ongoing support ...
About the Role As a Consulting Manager - Crunchtime Implementation, you will make an impact by ... Experience managing programs that involve POS, BOH, or enterprise platform replacements in a live ...
About the Role As a Consulting Manager - Crunchtime Implementation, you will make an impact by ... Experience managing programs that involve POS, BOH, or enterprise platform replacements in a live ...
Monitor implementation progress, support escalations, and onboarding timelines to ensure a positive ... POS & Gateway Support Management * Oversee support operations related to POS systems, terminal ...
Quick apply
Monitor implementation progress, support escalations, and onboarding timelines to ensure a positive ... POS & Gateway Support Management * Oversee support operations related to POS systems, terminal ...
Implementation Consultant
Alpharetta, GA · On-site +1
$64K - $107K/yr
As an Implementation Consultant, you deploy Illumia's Cloud POS, Mobile Ordering, and related commerce solutions for higher education and campus clients. You independently manage short-term technical ...
Implementation Consultant
Alpharetta, GA · On-site +1
$64K - $107K/yr
As an Implementation Consultant, you deploy Illumia's Cloud POS, Mobile Ordering, and related commerce solutions for higher education and campus clients. You independently manage short-term technical ...
Implementation Consultant
Alpharetta, GA · Remote
$64K - $107K/yr
As an Implementation Consultant, you deploy Illumia's Cloud POS, Mobile Ordering, and related commerce solutions for higher education and campus clients. You independently manage short-term technical ...
Implementation Consultant
Alpharetta, GA · Remote
$64K - $107K/yr
As an Implementation Consultant, you deploy Illumia's Cloud POS, Mobile Ordering, and related commerce solutions for higher education and campus clients. You independently manage short-term technical ...
POS Engineer II
Atlanta, GA · Hybrid
$100K - $110K/yr
... implementation, support, and ongoing performance of Potbelly's retail Point of Sale ecosystem ... Perform menu management, configuration updates, and deployment activities across POS and digital ...
POS Engineer II
Atlanta, GA · Hybrid
$100K - $110K/yr
... implementation, support, and ongoing performance of Potbelly's retail Point of Sale ecosystem ... Perform menu management, configuration updates, and deployment activities across POS and digital ...
POS Engineer II
Atlanta, GA · On-site
$100K - $110K/yr
... implementation, support, and ongoing performance of Potbelly's retail Point of Sale ecosystem ... Perform menu management, configuration updates, and deployment activities across POS and digital ...
POS Engineer II
Atlanta, GA · On-site
$100K - $110K/yr
... implementation, support, and ongoing performance of Potbelly's retail Point of Sale ecosystem ... Perform menu management, configuration updates, and deployment activities across POS and digital ...
POS Integration Analyst
Atlanta, GA · On-site
Experience with large scale implementation of applications, infrastructure or databases related to ... Collaborate with team and vendors to test, identify, and manage issues. * Respond promptly to ...
POS Integration Analyst
Atlanta, GA · On-site
Experience with large scale implementation of applications, infrastructure or databases related to ... Collaborate with team and vendors to test, identify, and manage issues. * Respond promptly to ...
... Kiosks, POS & Delivery. Responsible for building and managing menu items, item exceptions ... establish and implement best practices and procedures for Delivery, Online Ordering, Mobile ...
... Kiosks, POS & Delivery. Responsible for building and managing menu items, item exceptions ... establish and implement best practices and procedures for Delivery, Online Ordering, Mobile ...
... Kiosks, POS & Delivery. Responsible for building and managing menu items, item exceptions ... establish and implement best practices and procedures for Delivery, Online Ordering, Mobile ...
... Kiosks, POS & Delivery. Responsible for building and managing menu items, item exceptions ... establish and implement best practices and procedures for Delivery, Online Ordering, Mobile ...
... Kiosks, POS & Delivery. Responsible for building and managing menu items, item exceptions ... establish and implement best practices and procedures for Delivery, Online Ordering, Mobile ...
... Kiosks, POS & Delivery. Responsible for building and managing menu items, item exceptions ... establish and implement best practices and procedures for Delivery, Online Ordering, Mobile ...
... Kiosks, POS & Delivery. Responsible for building and managing menu items, item exceptions ... establish and implement best practices and procedures for Delivery, Online Ordering, Mobile ...
... Kiosks, POS & Delivery. Responsible for building and managing menu items, item exceptions ... establish and implement best practices and procedures for Delivery, Online Ordering, Mobile ...
Experience with large scale implementation of applications, infrastructure or databases related to ... Collaborate with team and vendors to test, identify, and manage issues. * Respond promptly to ...
Experience with large scale implementation of applications, infrastructure or databases related to ... Collaborate with team and vendors to test, identify, and manage issues. * Respond promptly to ...
Experience with large scale implementation of applications, infrastructure or databases related to ... Collaborate with team and vendors to test, identify, and manage issues. Respond promptly to others ...
Experience with large scale implementation of applications, infrastructure or databases related to ... Collaborate with team and vendors to test, identify, and manage issues. Respond promptly to others ...
Experience with POS, ERP, CRM, or enterprise system implementations is highly desirable ... Familiarity with retail operations, supply chain, or store systems is a plus. * Experience managing ...
Experience with POS, ERP, CRM, or enterprise system implementations is highly desirable ... Familiarity with retail operations, supply chain, or store systems is a plus. * Experience managing ...
Experience with POS, ERP, CRM, or enterprise system implementations is highly desirable ... Familiarity with retail operations, supply chain, or store systems is a plus. * Experience managing ...
Experience with POS, ERP, CRM, or enterprise system implementations is highly desirable ... Familiarity with retail operations, supply chain, or store systems is a plus. * Experience managing ...
General Manager
Atlanta, GA · On-site
Implement effective shift management practices to optimize staffing and operational efficiency ... Utilize POS systems for efficient order processing and inventory management. * Address customer ...
General Manager
Atlanta, GA · On-site
Implement effective shift management practices to optimize staffing and operational efficiency ... Utilize POS systems for efficient order processing and inventory management. * Address customer ...
General Manager
Atlanta, GA · On-site
Implement staff training programs focused on food production, customer service excellence, and ... Extensive knowledge of POS systems such as Aloha POS or Micros POS along with cash handling ...
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General Manager
Atlanta, GA · On-site
Implement staff training programs focused on food production, customer service excellence, and ... Extensive knowledge of POS systems such as Aloha POS or Micros POS along with cash handling ...
Director Client Solutions POS
Atlanta, GA · On-site
... managing the client onboarding process * Collaborate with cross-functional teams to coordinate an exceptional client onboarding experience * Scope and draft onboarding and implementation goals and ...
Director Client Solutions POS
Atlanta, GA · On-site
... managing the client onboarding process * Collaborate with cross-functional teams to coordinate an exceptional client onboarding experience * Scope and draft onboarding and implementation goals and ...
... managing the client onboarding process * Collaborate with cross-functional teams to coordinate an exceptional client onboarding experience * Scope and draft onboarding and implementation goals and ...
... managing the client onboarding process * Collaborate with cross-functional teams to coordinate an exceptional client onboarding experience * Scope and draft onboarding and implementation goals and ...
Pos Implementation Manager information
What are some common challenges faced by a POS Implementation Manager during the rollout of new systems?
A POS Implementation Manager often encounters challenges such as coordinating between multiple stakeholders, managing tight project timelines, and ensuring seamless integration with existing retail systems. Balancing the technical requirements with user training and change management is crucial, as frontline staff need to quickly adapt to the new system. Additionally, unexpected technical issues may arise during deployment, requiring strong problem-solving skills and effective communication with vendors, IT teams, and store managers.
What is a POS Implementation Manager?
A POS Implementation Manager is responsible for overseeing the deployment and integration of Point of Sale (POS) systems at businesses such as retail stores or restaurants. They coordinate with clients, vendors, and technical teams to ensure the system meets business requirements, is installed correctly, and staff are properly trained. Their role includes managing project timelines, troubleshooting issues, and ensuring a smooth transition to the new POS system. Strong communication, organizational, and technical skills are essential for this position.
What are the key skills and qualifications needed to thrive as a POS Implementation Manager, and why are they important?
To thrive as a POS Implementation Manager, you need expertise in project management, knowledge of point-of-sale systems, and a background in IT or business, often supported by a relevant degree or certifications like PMP. Familiarity with POS software (such as NCR, Square, or Oracle Micros), integration tools, and ticketing systems is typically required. Strong communication, problem-solving, and leadership skills help manage stakeholders, coordinate teams, and resolve issues efficiently. These skills ensure smooth POS deployments, minimize disruptions, and deliver successful client outcomes.
What is the difference between Pos Implementation Manager vs POS Support Specialist?
| Aspect | Pos Implementation Manager | POS Support Specialist |
|---|---|---|
| Credentials | Typically requires project management experience, certifications like PMP, and industry-specific POS knowledge | Usually needs technical support certifications, POS system training, and customer service skills |
| Work Environment | Manages implementation projects, collaborates with sales and technical teams, often in office or client sites | Provides technical support, troubleshooting, and customer assistance, mainly in call centers or on-site |
| Employer & Industry Usage | Used by retail, hospitality, and restaurant industries during POS system rollouts | Common in retail and hospitality for ongoing support and issue resolution |
The Pos Implementation Manager focuses on planning and executing POS system deployments, ensuring smooth integration. In contrast, the POS Support Specialist handles day-to-day technical support and troubleshooting. Both roles are essential in the POS ecosystem but differ in scope and responsibilities.
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What are popular job titles related to Pos Implementation Manager jobs in Georgia? For Pos Implementation Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Pos Implementation Manager jobs in Georgia look for? The top searched job categories for Pos Implementation Manager jobs in Georgia are:
What cities in Georgia are hiring for Pos Implementation Manager jobs? Cities in Georgia with the most Pos Implementation Manager job openings:
Job description
Job Summary:
Agilysys is a leading provider of hospitality technology software solutions and services. The Implementation Specialist is responsible for the successful installation, configuration, and training of Agilysys software and hardware solutions at client sites, ensuring a seamless customer experience and high client satisfaction.
Responsibilities:
• Support onsite implementation of Agilysys software and hardware solutions, including system configuration, testing, and deployment.
• Partner with Project Management to understand customer requirements and assist in designing system configurations that optimize operational efficiency.
• Assist in managing project scope, ensuring documentation is clear, accurate, and aligned with project deliverables and timelines.
• Identify and communicate project risks, working with project teams to support mitigation strategies and escalation processes.
• Gather and assess site readiness requirements, providing recommendations to ensure successful installations.
• Coordinate with integration teams to ensure interfaces and system components are properly scheduled, tested, and deployed.
• Develop training materials and deliver training sessions to end users, ensuring effective system adoption.
• Provide on-site and remote support during go-live, assisting users and troubleshooting operational issues.
• Document implementation processes and outcomes to support transition to Customer Care for ongoing support.
• Collaborate with clients and internal teams to continuously improve implementation processes and best practices.
Qualifications:
Required:
• Bachelor’s degree in a related field or equivalent experience in hospitality, technology, or IT environments.
• 2–3 years of experience in system implementation, IT support, or hospitality operations.
• Basic understanding of business operations and accounting practices.
• Willingness and ability to travel extensively (up to 90%), including domestic and international travel.
• Strong communication skills with the ability to engage customers and internal teams effectively.
• Solid problem-solving and analytical abilities.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Customer-focused mindset with a commitment to service excellence.
• Ability to work independently with a high level of initiative.
• Proficiency in Microsoft Office tools.
• Adaptability and flexibility in changing project environments.
• Collaboration and teamwork across cross-functional groups.
• Positive, team-oriented attitude with a strong work ethic.
• High level of accountability and ownership of assigned tasks.
• Willingness to go above and beyond to meet client expectations.
• Resilient and able to perform under pressure during critical project phases.
• Detail-oriented with strong organizational skills.
• Eager to learn new technologies and processes.
• Professional, customer-facing demeanor.
Preferred:
• Experience with hospitality systems such as POS, PMS, or inventory/procurement solutions.
Company:
Agilysys is a hospitality solutions company. Founded in 1963, the company is headquartered in Alpharetta, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
Agilysys is a leading provider of hospitality technology software solutions and services. The Implementation Specialist is responsible for the successful installation, configuration, and training of Agilysys software and hardware solutions at client sites, ensuring a seamless customer experience and high client satisfaction.
Responsibilities:
• Support onsite implementation of Agilysys software and hardware solutions, including system configuration, testing, and deployment.
• Partner with Project Management to understand customer requirements and assist in designing system configurations that optimize operational efficiency.
• Assist in managing project scope, ensuring documentation is clear, accurate, and aligned with project deliverables and timelines.
• Identify and communicate project risks, working with project teams to support mitigation strategies and escalation processes.
• Gather and assess site readiness requirements, providing recommendations to ensure successful installations.
• Coordinate with integration teams to ensure interfaces and system components are properly scheduled, tested, and deployed.
• Develop training materials and deliver training sessions to end users, ensuring effective system adoption.
• Provide on-site and remote support during go-live, assisting users and troubleshooting operational issues.
• Document implementation processes and outcomes to support transition to Customer Care for ongoing support.
• Collaborate with clients and internal teams to continuously improve implementation processes and best practices.
Qualifications:
Required:
• Bachelor’s degree in a related field or equivalent experience in hospitality, technology, or IT environments.
• 2–3 years of experience in system implementation, IT support, or hospitality operations.
• Basic understanding of business operations and accounting practices.
• Willingness and ability to travel extensively (up to 90%), including domestic and international travel.
• Strong communication skills with the ability to engage customers and internal teams effectively.
• Solid problem-solving and analytical abilities.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Customer-focused mindset with a commitment to service excellence.
• Ability to work independently with a high level of initiative.
• Proficiency in Microsoft Office tools.
• Adaptability and flexibility in changing project environments.
• Collaboration and teamwork across cross-functional groups.
• Positive, team-oriented attitude with a strong work ethic.
• High level of accountability and ownership of assigned tasks.
• Willingness to go above and beyond to meet client expectations.
• Resilient and able to perform under pressure during critical project phases.
• Detail-oriented with strong organizational skills.
• Eager to learn new technologies and processes.
• Professional, customer-facing demeanor.
Preferred:
• Experience with hospitality systems such as POS, PMS, or inventory/procurement solutions.
Company:
Agilysys is a hospitality solutions company. Founded in 1963, the company is headquartered in Alpharetta, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
About Agilysys
Sourced by ZipRecruiter
Industry
Software development
Company size
501 - 1,000 Employees
Headquarters location
Alpharetta, GA, US
Year founded
1963