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$39K

$103.5K

$168K

How much do pos implementation manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for pos implementation manager in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What is a POS Implementation Manager?

A POS Implementation Manager is responsible for overseeing the deployment and integration of Point of Sale (POS) systems at businesses such as retail stores or restaurants. They coordinate with clients, vendors, and technical teams to ensure the system meets business requirements, is installed correctly, and staff are properly trained. Their role includes managing project timelines, troubleshooting issues, and ensuring a smooth transition to the new POS system. Strong communication, organizational, and technical skills are essential for this position.

What are some common challenges faced by a POS Implementation Manager during the rollout of new systems?

A POS Implementation Manager often encounters challenges such as coordinating between multiple stakeholders, managing tight project timelines, and ensuring seamless integration with existing retail systems. Balancing the technical requirements with user training and change management is crucial, as frontline staff need to quickly adapt to the new system. Additionally, unexpected technical issues may arise during deployment, requiring strong problem-solving skills and effective communication with vendors, IT teams, and store managers.

What are the key skills and qualifications needed to thrive as a POS Implementation Manager, and why are they important?

To thrive as a POS Implementation Manager, you need expertise in project management, knowledge of point-of-sale systems, and a background in IT or business, often supported by a relevant degree or certifications like PMP. Familiarity with POS software (such as NCR, Square, or Oracle Micros), integration tools, and ticketing systems is typically required. Strong communication, problem-solving, and leadership skills help manage stakeholders, coordinate teams, and resolve issues efficiently. These skills ensure smooth POS deployments, minimize disruptions, and deliver successful client outcomes.

What is the difference between Pos Implementation Manager vs POS Support Specialist?

AspectPos Implementation ManagerPOS Support Specialist
CredentialsTypically requires project management experience, certifications like PMP, and industry-specific POS knowledgeUsually needs technical support certifications, POS system training, and customer service skills
Work EnvironmentManages implementation projects, collaborates with sales and technical teams, often in office or client sitesProvides technical support, troubleshooting, and customer assistance, mainly in call centers or on-site
Employer & Industry UsageUsed by retail, hospitality, and restaurant industries during POS system rolloutsCommon in retail and hospitality for ongoing support and issue resolution

The Pos Implementation Manager focuses on planning and executing POS system deployments, ensuring smooth integration. In contrast, the POS Support Specialist handles day-to-day technical support and troubleshooting. Both roles are essential in the POS ecosystem but differ in scope and responsibilities.

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Pos Implementation Manager jobs near you
Infographic showing various Pos Implementation Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.

Point of Sale Installation Specialist

Riverside Payments

Vancouver, WA • On-site

Full-time

Re-posted 9 days ago

Job description

Job Summary:
Riverside Payments is one of the top merchant processing companies in the country, focused on providing competitive rates and exceptional service to merchants. The Point of Sale Installation Specialist will lead the installation and technical support of POS systems, ensuring a smooth integration for merchants and providing excellent customer service throughout the process.
Responsibilities:
• Support our merchant’s various payment processing technologies via email, text, and phone
• Work with POS resellers to ensure proper integration with all platforms
• Provide demos to prospective merchants to ensure all systems meet the needs of each merchant's business
• Work with the POS Communications Coordinator to ensure strong relationships between merchants and POS partners/resellers
• Assist merchants with installations of credit card terminals
• Work with vendors and merchants to install/convert POS Systems
• Configure/Test/Ship credit card terminals
• Troubleshoot and resolve hardware and configuration issues
• Add detailed notes in the CRM system
• Contribute to the Riverside Payments Knowledge base
• Deliver exceptional customer service to our merchants
• Order equipment and accessories as needed
Qualifications:
Required:
• Past experience in merchant services - focused on tech or deployment, POS implementation, or technical support is required to be successful in this role
• 2+ years of experience with different POS systems. Past experience with Linga, TouchBistro, Revel, and Clover is a massive benefit.
• Past experience working with CRMs or HelpDesk systems would be an asset.
• Mastery of Google Drive and Microsoft Suite
• Strong tendency towards adaptability and agility as priorities can quickly change.
• Unmatched urgency to learn and grow while being the best possible version of your self at work everyday!
Company:
Riverside Payments provides payment and business solutions to entrepreneurial organisations across the globe. Founded in 2014, the company is headquartered in Vancouver, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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