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Patient Service Associate Jobs (NOW HIRING)

Albany Med

Patient Service Associate

Clifton Park, NY

$46K - $60K/yr

Excellent customer service skills. * Ability to multi-task in a high patient volume unit. * Ability to learn and utilize resources. * Strong time management skills. * Ability to review information ...

Albany Med

Patient Service Associate

Albany, NY

$46K - $60K/yr

Excellent customer service skills. * Ability to multi-task in a high patient volume unit. * Ability to learn and utilize resources. * Strong time management skills. * Ability to review information ...

Albanymed

Patient Service Associate

Albany, NY

$46K - $60K/yr

Excellent customer service skills. * Ability to multi-task in a high patient volume unit. * Ability to learn and utilize resources. * Strong time management skills. * Ability to review information ...

Albanymed

Patient Service Associate

Ballston Spa, NY

$46K - $60K/yr

Excellent customer service skills. * Ability to multi-task in a high patient volume unit. * Ability to learn and utilize resources. * Strong time management skills. * Ability to review information ...

New

Albany Med

Patient Service Associate

Ballston Spa, NY · On-site

$46K - $60K/yr

Excellent customer service skills. * Ability to multi-task in a high patient volume unit. * Ability to learn and utilize resources. * Strong time management skills. * Ability to review information ...

Albany Med

Patient Service Associate

Clifton Park, NY · On-site

$46K - $60K/yr

Excellent customer service skills. * Ability to multi-task in a high patient volume unit. * Ability to learn and utilize resources. * Strong time management skills. * Ability to review information ...

Albanymed

Patient Service Associate

Clifton Park, NY

$46K - $60K/yr

Excellent customer service skills. * Ability to multi-task in a high patient volume unit. * Ability to learn and utilize resources. * Strong time management skills. * Ability to review information ...

FasTemps

Patient Services Associate

Ann Arbor, MI

$16.75 - $21/hr

Experienced Patient Service Associate 5:30 am to 2 pm, Mon. - Fri. Cardiovascular Center, University of Michigan 1500 E. Medical Center Drive, Ann Arbor 48109 (connected to the main hospital) Orange ...

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Patient Service Associate information

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How much do patient service associate jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for patient service associate in the United States is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.67 per hour, depending on experience, location, and employer.

What are the duties of a patient care associate?

A patient service associate assists healthcare providers by scheduling appointments, registering patients, updating medical records, and providing customer service. They may also help with patient intake, answer phones, and ensure a smooth patient experience in clinical settings. Strong communication skills and familiarity with electronic health records are important for this role.

What are Patient Service Associates?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What jobs pay 2000 a day?

Patient Service Associates typically do not earn $2,000 a day; their salaries are usually hourly or annual wages. High-paying jobs that can reach this level often include specialized medical professionals like surgeons or anesthesiologists, or roles in finance, law, or executive management. These positions generally require advanced education, certifications, or extensive experience.

What Is a Patient Service Associate?

A patient service associate is an entry-level medical care assistant who works in a doctor’s office, clinic, or hospital. As a patient service associate, your job duties include scheduling appointments, answering billing and insurance questions, and handling customer inquiries and complaints. Qualifications for the career typically include at least a high school diploma or GED certificate and prior customer service or healthcare experience. Some employers may prefer candidates with postsecondary education in a relevant field, such as medical assisting. You also need strong interpersonal, computer, and organizational skills, as well as knowledge of medical billing, coding, and terminology.

What is a patient service associate?

A patient service associate is a healthcare professional who manages patient interactions, schedules appointments, verifies insurance, and handles administrative tasks in medical settings. They often use electronic health records systems and require strong communication and organizational skills.

What are some common challenges Patient Service Associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What job makes $10,000 a month without a degree?

A Patient Service Associate typically earns less than $10,000 a month; high-paying jobs that can reach this level without a degree include roles like sales managers, real estate brokers, or skilled trades such as electricians and commercial pilots, often requiring experience, certifications, or licenses. These positions usually involve specialized skills, certifications, or extensive experience rather than formal college degrees.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a Patient Service Associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs
What cities are hiring for Patient Service Associate jobs? Cities with the most Patient Service Associate job openings:
What are the most commonly searched types of Patient Service jobs? The most popular types of Patient Service jobs are:
Who are the top companies hiring for Patient Service Associate jobs? The top employers for Patient Service Associate jobs are:
What states have the most Patient Service Associate jobs? States with the most job openings for Patient Service Associate jobs include:
Patient Service Associate jobs near you

Patient Service Associate

Albany Med

Clifton Park, NY

$46K - $60K/yr

Other

Posted 8 days ago

Job description

Department/Unit:
The Crossings CP Multispecialty Suite
Work Shift:
Day (United States of America)
Salary Range:
$46,215.00 - $60,080.00
• Register patients, update insurance information, schedule visits, and other duties as assigned to coordinate patient appointment scheduling.
• Interact with a diverse patient population.
• Utilize the electronic medical record to maintain patient records via registration process and scan functionality.
• Be knowledgeable with state and government agencies to provide proper consents for patients who are wards of the state; work with facilities to obtain proper consents from patient proxies.
• Be knowledgeable of and adhere to payer requirements for referrals and authorization within the scope of the specialty they are assigned.
• Schedule follow up appointments, referrals and prior authorization for patient schedule visits as needed.
• Communicate professionally and timely with all parties, including providers, patients, clinical care team, and insurance companies.
• Answer incoming phone calls and direct appropriately to team members.
• Conveys professional image by adhering to the established dress code.
• This position requires periodic travel across the other Multispecialty offices within a 50 mile radius.
Essential Duties and Responsibilities

  • Responsible for registration and scheduling process for complex patients.
  • Responsible for updating the system with registration, scheduling and insurance information.
  • Prepares patient disability and out of work / school paperwork.
  • Responsible for discussing financial obligation and explaining regulatory forms, as well as answering any questions.
  • Works in multiple systems during patient facing interactions and telephone call receipts to complete accurate registration and to support the clinical workflow.
  • Understands the practice and hospital strategic plan.
  • Supports plans, policy and procedures, and initiatives within scope of their departments expectations and role.
  • Represents AMC and supports the ideals and principles of their department, the Practice, the Hospital and the Center.
  • Exemplify Albany Med CARES guiding principles.
  • Is a champion to ensure an optimal patient experience.
  • Understands and promotes patient and employee safety as our top priority.
  • Promotes a safe environment and promptly reports issues.
  • Understands patient safety goals.
Qualifications
  • High School Diploma/G.E.D. - required
  • 2-3 years office experience or one year of related experience in a medical practice - preferred
  • Experience using an electronic health record and Microsoft Office a plus.
  • Excellent customer service skills.
  • Ability to multi-task in a high patient volume unit.
  • Ability to learn and utilize resources.
  • Strong time management skills.
  • Ability to review information and draw appropriate conclusions.
  • Good judgement and ability to problem solve; escalate issues as needed.
  • Strong teamwork skills and work ethic.
Physical Demands
  • Standing - Occasionally
  • Walking - Occasionally
  • Sitting - Constantly
  • Lifting - Rarely
  • Carrying - Rarely
  • Pushing - Rarely
  • Pulling - Rarely
  • Climbing - Rarely
  • Balancing - Rarely
  • Stooping - Rarely
  • Kneeling - Rarely
  • Crouching - Rarely
  • Crawling - Rarely
  • Reaching - Rarely
  • Handling - Occasionally
  • Grasping - Occasionally
  • Feeling - Rarely
  • Talking - Constantly
  • Hearing - Constantly
  • Repetitive Motions - Frequently
  • Eye/Hand/Foot Coordination - Frequently
Working Conditions
  • Extreme cold - Rarely
  • Extreme heat - Rarely
  • Humidity - Rarely
  • Wet - Rarely
  • Noise - Occasionally
  • Hazards - Rarely
  • Temperature Change - Rarely
  • Atmospheric Conditions - Rarely
  • Vibration - Rarely

Thank you for your interest in Albany Med Health System!
Albany Med Health System is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

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