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Patient Service Associate Jobs (NOW HIRING)

LifeBridge Health

PATIENT SERVICE ASSOCIATE

Baltimore, MD · On-site

$17 - $21.25/hr

Outpatient Rapid Observation Center (OROC) - Patient Service Associate Join us at the forefront of patient care! Be part of the pioneering team launching our brand new rapid observation unit at Sinai ...

LifeBridge Health

PATIENT SERVICE ASSOCIATE

Baltimore, MD · On-site

$16 - $24.75/hr

Summary Outpatient Rapid Observation Center (OROC) - Patient Service Associate Join us at the forefront of patient care! Be part of the pioneering team launching our brand new rapid observation unit ...

LifeBridge Health

PATIENT SERVICE ASSOCIATE

Baltimore, MD · On-site

$16 - $24.75/hr

Outpatient Rapid Observation Center (OROC) - Patient Service Associate Join us at the forefront of patient care! Be part of the pioneering team launching our brand new rapid observation unit at Sinai ...

FasTemps

Patient Service Associate

Ann Arbor, MI · On-site

$18/hr

Patient Services Assistant Company Name: University of Michigan Compensation: $18.00 per hour Location: Ann Arbor, MI Shift: Monday-Friday Hours: 8:30 AM - 5:00 PM Detailed Duties: * Receive and ...

Albanymed

Patient Service Associate

Albany, NY · On-site

$46K - $60K/yr

Excellent customer service skills. * Ability to multi-task in a high patient volume unit. * Ability to learn and utilize resources. * Strong time management skills. * Ability to review information ...

Albany Medical Center

Patient Service Associate

Albany, NY · On-site

$46K - $60K/yr

Excellent customer service skills. * Ability to multi-task in a high patient volume unit. * Ability to learn and utilize resources. * Strong time management skills. * Ability to review information ...

Albany Med

Patient Service Associate

Albany, NY · On-site

$46K - $60K/yr

Excellent customer service skills. * Ability to multi-task in a high patient volume unit. * Ability to learn and utilize resources. * Strong time management skills. * Ability to review information ...

Albanymed

Patient Service Associate

Albany, NY · On-site

$46K - $60K/yr

Excellent customer service skills. * Ability to multi-task in a high patient volume unit. * Ability to learn and utilize resources. * Strong time management skills. * Ability to review information ...

Trinity Health

Patient Service Associate

Grand Rapids, MI · On-site

$16.25 - $20.75/hr

Nutritional service assoicate Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague ...

Trinity Health

Patient Service Associate

Athens, GA · On-site

$16.50 - $20.75/hr

Nutritional service assoicate Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague ...

Trinityhealth

Patient Service Associate

Grand Rapids, MI · On-site

$16.25 - $20.75/hr

Nutritional service assoicate Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague ...

Albany Med

Patient Service Associate

Albany, NY · On-site

$46K - $60K/yr

Excellent customer service skills. * Ability to multi-task in a high patient volume unit. * Ability to learn and utilize resources. * Strong time management skills. * Ability to review information ...

Medix

Patient Service Associate

Concord, MA · On-site

$21 - $24/hr

Job Summary Our client is seeking a diligent Patient Service Representative responsible for engaging with patients for check-in and check-out processes, verifying patient demographics and insurance ...

Trinity Health

Patient Service Associate

Athens, GA · On-site

$16.50 - $20.75/hr

Nutritional service assoicate Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague ...

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Patient Service Associate information

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$12

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How much do patient service associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for patient service associate in the United States is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.67 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What are the duties of a patient service associate?

A patient service associate is responsible for greeting patients, scheduling appointments, verifying insurance information, updating medical records, and assisting with patient check-in and check-out. They often use electronic health record (EHR) systems and must maintain confidentiality and accuracy in their work. Strong communication and organizational skills are essential for this role.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs
What cities are hiring for Patient Service Associate jobs? Cities with the most Patient Service Associate job openings:
What are the most commonly searched types of Patient Service jobs? The most popular types of Patient Service jobs are:
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What states have the most Patient Service Associate jobs? States with the most job openings for Patient Service Associate jobs include:
Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,427 per year, or $19 per hour.

PATIENT SERVICE ASSOCIATE

LifeBridge Health

Baltimore, MD • On-site

$17 - $21.25/hr

Part-time

Medical, Retirement

Re-posted 28 days ago

LifeBridge Health rating

6.3

Company rating: 6.3 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

671st of 887 rated healthcare providers

Job description

Who We Are:
LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.
 

Outpatient Rapid Observation Center (OROC) – Patient Service Associate

Join us at the forefront of patient care! Be part of the pioneering team launching our brand new rapid observation unit at Sinai Hospital. You'll have the unique opportunity to shape the unit from the ground floor, influencing protocols and using cutting-edge technology.  

This fast-paced environment offers diverse clinical experiences and the chance to develop your skills in a collaborative and innovative setting. Advance your career with us and make a lasting impact on patient care! 

About the unit:  

  • Newly constructed 19-bed closed observation unit – focus on the following diagnoses: 
  • Chest pain, Syncope, COPD Astha Exacerbation, Pneumonia, TIA, UTI, AKI, Dizziness & Peripheral Vertigo, ESRD and Missed Dialysis, Cellulitis and Intractable Nausea and Vomiting. 
  • Plan of care focused on discharging patients safely with protocolized care pathways within 24 hours   
  • Increased nurse autonomy in facilitating care plan with support of Charge Nurse and Throughput Nurse 
  • Designated provider team (MDs/ APPs) available with Care Management support 

JOB SUMMARY:

Perform a variety of secretarial support functions to assist the physician and other clinical staff in the emergency department.

  • Performs a variety of clerical responsibilities to support the department staff.
  • Exhibit a positive attitude and a willingness to provide assistance to all patients, families and coworkers.
  • Maintain and process medical records for all department visits.
  • Work with various departments within the facility to coordinate supplies and repairs of equipment.
  • Demonstrates teamwork through collaboration and working cooperation within own department and other departments.

REQUIREMENTS:

  • Entry level knowledge; basic employment skills. Degree or HS Diploma not required.
  • Minimum of 1 year of experience required; 3+ years of experience preferred.
  • Competency with basic computer skills and programs
  • Familiar with medical terminology

In addition to comprehensive health and retirement benefits, team members also enjoy:  

  • 403(b) retirement matching 
  • Tuition reimbursement 
  • Free parking 
  • Working for a nonprofit system with opportunities for Federal student loan forgiveness programs for those who qualify 
  • Home-buying assistance 
  • Wellness incentives...and more! 

About Sinai Hospital: 

Sinai Hospital houses a Level 2 Trauma Center, a busy emergency department with specialized centers, and a range of services spanning cardiology, oncology, orthopedics, and more. True to their Jewish heritage, Sinai Hospital emphasizes serving the greater Baltimore community, providing compassionate and high-quality healthcare to all. 

About LifeBridge Health 

With five acute care centers and nearly 150 locations throughout the region, millions of patients and their families have trusted LifeBridge Health with their health for over one hundred and fifty years. 

We deliver innovative, high-quality care centered on improving patient health and champion preventive services, educational programs and wellness offerings to the people of Greater Baltimore and across the state of Maryland.  

What LifeBridge Health employees say

Pay

Benefits

Hours and flexibility

Workplace

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About LifeBridge Health

Sourced by ZipRecruiter

LifeBridge Health is a $2B, 13,000 team member healthcare system that Cares Bravely for over 1 million patients annually throughout Maryland. We are comprised of 5 main healthcare centers: Sinai Hospital, Northwest Hospital, Carroll Hospital, Levindale Hebrew Geriatric Center and Hospital, and Grace Medical Center as well as several specialty and primary care locations throughout Baltimore.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Baltimore, MD, US

Year founded

1988

Social media

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