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Patient Service Associate Jobs (NOW HIRING)

Orthopedic One

Patient Service Associate

Gahanna, OH · On-site

$16.50 - $20.75/hr

Monitors billing alerts and contacts Patient Accounts to address accordingly * Co-Pays: * Collects co-payments according to insurance plan information and type of service. * Collates all copays and ...

Orthopedic One

Patient Service Associate

Upper Arlington, OH

$15.25 - $19.25/hr

Monitors billing alerts and contacts Patient Accounts to address accordingly * Co-Pays: * Collects co-payments according to insurance plan information and type of service. * Collates all copays and ...

Orthopedic One

Patient Service Associate

Columbus, OH · On-site

$16 - $20/hr

Monitors billing alerts and contacts Patient Accounts to address accordingly * Co-Pays: * Collects co-payments according to insurance plan information and type of service. * Collates all copays and ...

Orthopedic One

Patient Service Associate

Upper Arlington, OH · On-site

$15.25 - $19.25/hr

Monitors billing alerts and contacts Patient Accounts to address accordingly * Co-Pays: * Collects co-payments according to insurance plan information and type of service. * Collates all copays and ...

Orthopedic One

Patient Service Associate

Gahanna, OH · On-site

$16.50 - $20.75/hr

Monitors billing alerts and contacts Patient Accounts to address accordingly * Co-Pays: * Collects co-payments according to insurance plan information and type of service. * Collates all copays and ...

Orthopedic One

Patient Service Associate

Upper Arlington, OH · On-site

$15.25 - $19.25/hr

Monitors billing alerts and contacts Patient Accounts to address accordingly * Co-Pays: * Collects co-payments according to insurance plan information and type of service. * Collates all copays and ...

Albany Med

Patient Service Associate

Ballston Spa, NY

$46K - $60K/yr

Excellent customer service skills. * Ability to multi-task in a high patient volume unit. * Ability to learn and utilize resources. * Strong time management skills. * Ability to review information ...

New

FasTemps

Patient Service Associate

Ann Arbor, MI

$18/hr

Patient Services Assistant Company Name: University of Michigan Compensation: $18.00 per hour Location: Ann Arbor, MI Shift: Monday-Friday Hours: 8:30 AM - 5:00 PM Detailed Duties: * Receive and ...

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How much do patient service associate jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for patient service associate in the United States is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.67 per hour, depending on experience, location, and employer.

What are the duties of a patient care associate?

A patient service associate assists healthcare providers by scheduling appointments, registering patients, updating medical records, and providing customer service. They may also help with patient intake, answer phones, and ensure a smooth patient experience in clinical settings. Strong communication skills and familiarity with electronic health records are important for this role.

What are Patient Service Associates?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What jobs pay 2000 a day?

Patient Service Associates typically do not earn $2,000 a day; their salaries are usually hourly or annual wages. High-paying jobs that can reach this level often include specialized medical professionals like surgeons or anesthesiologists, or roles in finance, law, or executive management. These positions generally require advanced education, certifications, or extensive experience.

What Is a Patient Service Associate?

A patient service associate is an entry-level medical care assistant who works in a doctor’s office, clinic, or hospital. As a patient service associate, your job duties include scheduling appointments, answering billing and insurance questions, and handling customer inquiries and complaints. Qualifications for the career typically include at least a high school diploma or GED certificate and prior customer service or healthcare experience. Some employers may prefer candidates with postsecondary education in a relevant field, such as medical assisting. You also need strong interpersonal, computer, and organizational skills, as well as knowledge of medical billing, coding, and terminology.

What is a patient service associate?

A patient service associate is a healthcare professional who manages patient interactions, schedules appointments, verifies insurance, and handles administrative tasks in medical settings. They often use electronic health records systems and require strong communication and organizational skills.

What are some common challenges Patient Service Associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What job makes $10,000 a month without a degree?

A Patient Service Associate typically earns less than $10,000 a month; high-paying jobs that can reach this level without a degree include roles like sales managers, real estate brokers, or skilled trades such as electricians and commercial pilots, often requiring experience, certifications, or licenses. These positions usually involve specialized skills, certifications, or extensive experience rather than formal college degrees.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a Patient Service Associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs
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What states have the most Patient Service Associate jobs? States with the most job openings for Patient Service Associate jobs include:
Patient Service Associate jobs near you
Patient Service Associate-1

Patient Service Associate-1

East Boston Neighborhood Health Center

Boston, MA • On-site

$21/hr

Full-time

Posted 3 days ago

Job description

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community!
Interested in this position? Apply online and create a personal candidate account!
Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.
To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.
Time Type:
Full time
Department:
Patient Advocacy Office
All Locations:
10 Gove Street - Taylor Building
Position Summary:
Under the Office of Patient Advocate, the Patient Service Associate will work closely and effectively with a diverse population of patients and medical professionals. They will demonstrate exceptional customer service skills, professionalism in all interactions and have the ability to multi-task while serving as the first point of contact for patients. The Patient Service Associate will greet and assist patients helping them navigate through the site and promote commitment to excellence. They will consistently maintain confidentiality in all interactions and demonstrate efforts to maintain and improve job specific competencies. The Patient Service Associate will also perform other duties as assigned.
  • Patient experience. Provides warm welcoming to patients.
  • Provide exceptional customer service to all patients, visitors and callers.
  • Oversee the safe, efficient, and comfortable atmosphere of the reception area.
  • Greet patients and other visitors and assist them as appropriate.
  • Provides assistance to patients and visitors by obtaining wheelchairs, or other services as needed. Escorts or transports patients who need help to their destination within the health center.
  • Contacts Security, Environmental Services, or Facilities Management, for assistance when necessary. Supports patient experience efforts at the health center. Interprets hospital policy, practices and procedures relating to patient care.
  • Works closely with the Office of Patient Advocate.
  • Supports patient experience efforts at the health center, including but not limited to shadowing a variety of positions in different departments, monitoring calls for quality assurance and supporting Patient Experience leadership in various projects.
  • Maintain excellent punctuality and attendance.
  • Adheres to all EBNHC and departmental policies and procedures.

Pay Range: Starting at $21/hr up to $30 based on relevant experience
EEO & Accommodation Statement:
NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request
Federal Trade Commission Statement:
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or "apps." Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
E-Verify Program Participation Statement:
NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

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