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Partner Success Jobs (NOW HIRING)

Mudflap

Partner Success Manager

Austin, TX · On-site

$130K - $144K/yr

As a Partner Success Manager , you'll support and grow relationships with our largest merchant partners. As we continue scaling at a high pace, we need someone who thrives in fast-moving environments ...

Side

Manager, Partner Success

San Francisco, CA · On-site

$135K - $160K/yr

As a Manager of Partner Success, you will directly manage a team and serve as the primary account owner and strategic relationship lead for a portfolio of Side's Real Estate partners. In this role ...

Side

Manager, Partner Success

San Francisco, CA · On-site

$135K - $160K/yr

As a Manager of Partner Success, you will directly manage a team and serve as the primary account owner and strategic relationship lead for a portfolio of Side's Real Estate partners. In this role ...

Side

Manager, Partner Success

San Francisco, CA

$135K - $160K/yr

As a Manager of Partner Success, you will directly manage a team and serve as the primary account owner and strategic relationship lead for a portfolio of Side's Real Estate partners. In this role ...

Metropolis

Director, Partner Success

Chicago, IL · On-site

Reporting directly to the VP of Partner Success, you will focus on driving measurable value and retention for our most important portfolio partners rather than traditional sales-focused roles. By ...

Metropolis

Director, Partner Success

New York, NY · On-site

Reporting directly to the VP of Partner Success, you will focus on driving measurable value and retention for our most important portfolio partners rather than traditional sales-focused roles. By ...

Metropolis

Director, Partner Success

Chicago, IL · On-site

Reporting directly to the VP of Partner Success, you will focus on driving measurable value and retention for our most important portfolio partners rather than traditional sales-focused roles. By ...

Curana Health, Inc.

Director, Partner Success

$150K - $170K/yr

Summary The Director of Partner Success is the relationship owner and strategic liaison between Curana Health and several of our senior living corporate operator partners. You will be a brand ...

Sunstone Credit

Partner Success Associate

Manhattan, NY · On-site

Partner Success Associate Sunstone Credit · New York City Location: Sunstone's New York City Office (Hybrid -- Tue-Thu in-office) Compensation: $125k+ (Base and Bonus) About Us Sunstone Credit is on ...

New

LifeStation

Partner Success Specialist

Union, NJ · Remote

$80K - $110K/yr

As a Partner Success Specialist, you will serve as a key point of contact for LifeStation's partners, helping them deliver exceptional service to their members. You will work closely with internal ...

SoftwareOne

Partner Success Manager

Nashville, TN · On-site

The role Job Summary As a Partner Success Manager (PSM) on SoftwareOne's Cloud Desk team, you will own the full partner journey for a portfolio of top-tier strategic channel partners, guiding them ...

Sunstone Credit

Partner Success Associate

Manhattan, NY · On-site

$125K/yr

Partner Success Associate Sunstone Credit • New York City Location: Sunstone's New York City Office (Hybrid - Tue-Thu in-office) Compensation: $125k+ (Base and Bonus) About Us Sunstone Credit is on ...

AvePoint

Partner Success Manager

Arlington, VA · On-site

Develop success plans for strategic partner accounts by creating metrics to support onboarding, product adoption, and retention goals. * Build and maintain long-term relationships with key channel ...

AvePoint

Partner Success Manager

Los Angeles, CA · Remote

Develop success plans for strategic partner accounts by creating metrics to support onboarding, product adoption, and retention goals. * Build and maintain long-term relationships with key channel ...

SoftwareOne

Partner Success Manager

Nashville, TN · On-site

The role Job Summary As a Partner Success Manager (PSM) on SoftwareOne's Cloud Desk team, you will own the full partner journey for a portfolio of top-tier strategic channel partners, guiding them ...

ibynd

Partner Success Representative

Englewood, NJ · Remote

Agent & Broker Partnerships · Platform Adoption · Customer Success Property & Casualty · Wholesale Distribution · Relationship-Driven Growth The Customer Success Representative will serve as the ...

AvePoint

Partner Success Manager

Chicago, IL · On-site

Develop success plans for strategic partner accounts by creating metrics to support onboarding, product adoption, and retention goals. * Build and maintain long-term relationships with key channel ...

AvePoint

Partner Success Manager

Jersey City, NJ · On-site

Develop success plans for strategic partner accounts by creating metrics to support onboarding, product adoption, and retention goals. * Build and maintain long-term relationships with key channel ...

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Partner Success information

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$30.5K

$117.5K

How much do partner success jobs pay per year?

As of Jul 14, 2026, the average yearly pay for partner success in the United States is $113,105.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,500.00 and $116,500.00 per year, depending on experience, location, and employer.

What are Partner Success roles?

Partner Success roles focus on building and maintaining strong relationships with a company's business partners. Professionals in these positions ensure that partners achieve their desired outcomes when collaborating with the company, providing support, guidance, and resources as needed. They often act as the main point of contact, helping partners navigate challenges and maximize the value of the partnership. Typical tasks include onboarding new partners, addressing concerns, monitoring performance metrics, and driving mutual growth initiatives.

What are the key skills and qualifications needed to thrive as a Partner Success Manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management, strategic thinking, and a background in business or account management, often supported by a relevant degree. Familiarity with CRM platforms, data analytics tools, and partner management software is typically required. Exceptional communication, problem-solving abilities, and collaboration skills help you build trust and effectively address partner needs. These competencies are essential for driving partner satisfaction, retention, and mutual business growth.

What is the difference between Partner Success vs Customer Success Manager?

AspectPartner SuccessCustomer Success Manager
Primary FocusBuilding and maintaining relationships with partners to drive mutual growthEnsuring customer satisfaction and retention within a company's user base
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end customers and internal support teams
Required CredentialsOften requires industry-specific knowledge, relationship management skillsRequires customer service, communication, and product knowledge

Partner Success professionals focus on managing relationships with external partners to foster growth and collaboration, while Customer Success Managers work directly with end customers to ensure satisfaction and retention. Both roles require strong communication skills and industry knowledge but differ mainly in their target audiences and relationship types.

How does a Partner Success professional typically collaborate with internal teams to support external partners?

Partner Success professionals frequently work cross-functionally, coordinating with sales, product, and customer support teams to ensure that external partners receive timely assistance and resources. They act as a bridge, communicating partner needs and feedback internally, and aligning company offerings with partner goals. This collaboration helps resolve issues efficiently, drive mutual growth, and foster long-term relationships. Expect regular meetings and joint projects with various departments to ensure partner satisfaction and success.
More about Partner Success jobs
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Partner Success jobs near you
Infographic showing various Partner Success job openings in the United States as of July 2026, with employment types broken down into 82% Full Time, 12% Part Time, and 6% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $113,105 per year, or $54.4 per hour.
Partner Success Manager

Partner Success Manager

Mudflap

Austin, TX • On-site

$130K - $144K/yr

Full-time

Medical, Retirement

Re-posted 23 days ago

Job description

Mudflap serves the $800B trucking industry, the backbone of the U.S. economy. Our market-leading payment products help truckers save thousands of dollars on fuel (their #1 business expense), while providing our fuel stop partners with access to new, hard-to-reach customers. We're a fast-growing marketplace business looking for a new customer-obsessed teammate to join us on this exciting journey.
As a Partner Success Manager, you'll support and grow relationships with our largest merchant partners. As we continue scaling at a high pace, we need someone who thrives in fast-moving environments, brings strong industry expertise, and knows how to build trusted partnerships with complex, high-value accounts.
In this role, you'll serve as the primary relationship owner for major merchants, helping drive strategy, operational success, and long-term partnership growth. You'll work cross-functionally across Operations, Product, Support, Sales, and Leadership to advocate for partner needs, solve problems quickly, and improve the overall merchant experience.
We're a team of talented individuals on a mission to improve a $1 trillion industry, with a high bar for quality, a commitment to continuous self-improvement, and an open mind to new ideas and methodologies.
Work Location: We value in-person connection and have offices in both Palo Alto and Austin. While we prefer candidates located in these hubs for occasional meetings and team collaboration, we are open to remote team members who can travel periodically as needed.
To support our team, we offer:
  • Commuter benefits to ease your travel
  • Lunches and snacks to keep you fueled
  • A collaborative, high-growth environment where you'll work closely with talented teammates across the company

Expectations (In this role, you will):
  • Own the success and growth of Mudflap's largest merchant partnerships
  • Build executive-level relationships and act as a trusted strategic advisor to key partners
  • Monitor merchant performance, identify trends and risks, and proactively drive operational and business improvements
  • Lead complex partner conversations, business reviews, escalations, and cross-functional initiatives with urgency and ownership
  • Develop scalable playbooks, processes, and operational frameworks to support a growing enterprise merchant network
  • Partner closely with Product, Operations, Support, and Sales teams to remove friction and improve the partner experience
  • Advocate for merchant needs internally while balancing business goals and operational scalability
  • Operate with speed and adaptability in a high-growth environment where priorities evolve quickly
  • Deliver thoughtful communication, reporting, and insights to both partners and internal leadership teams

Experience (What we look for):
  • 5+ years of experience in Partner Success, Customer Success, Account Management, Enterprise Support, or Strategic Partnerships
  • 5+ years industry expertise within fuel, trucking, or freight
  • Experience managing large, complex, or enterprise-level merchant/vendor relationships
  • Proven ability to navigate ambiguity and operate effectively in fast-paced, high-growth environments
  • Strong analytical and operational mindset with experience leveraging metrics and data to drive decisions and partner outcomes
  • Exceptional relationship-building and communication skills, including experience working with executive stakeholders
  • Demonstrated ownership, urgency, and problem-solving abilities with a bias toward action
  • Experience working cross-functionally to influence outcomes and improve partner operations at scale
  • Highly organized with strong prioritization and project management capabilities
  • Familiarity with CRM platforms (Salesforce, HubSpot) and analytics/reporting tools (Looker, Excel, SQL) is a plus

Perks and Benefits (What we offer):
  • Competitive salary and equity in a high-growth startup
  • Multiple health benefit options
  • Responsible Time Off
  • 401(k) matching
  • Opportunities and support for major career growth
  • Annual Company offsite event (Mudfest!)

The salary range for this role is $130,000 - $144,000. This information reflects a base salary range for this position based on current market data, which may be subject to change as new market data becomes available. The candidate's skills, experience, and other relevant factors will determine the exact compensation.
Company Overview (Who we are):
Mudflap is on a mission to transform the trucking and logistics industry by leveling the playing field for owner operators and small fleets. Backed by top-tier venture investors, including QED, Matrix Partners, Commerce Ventures, NFX, and 500 Startups and included in the Forbes Fintech 50 list, Mudflap offers fleet fuel management solutions. Our core team hails from Disney, Uber, Procore, DoorDash, Google, Meta, Capital One, Affirm and Brex.
Here are the core values that we believe in and look for in new teammates:
  • Be Customer Obsessed: We deeply understand customer needs and put our customers at the center of everything we do
  • Make it Count: Act like an owner by focusing on the impact of your work
  • Find a Way: Be a creative problem solver who pushes past roadblocks to win for our customers and our teammates
  • Sweat the Details: We keep our standards high and achieve them by paying attention to every detail
  • Be Curious: Use a growth mindset to question assumptions, take calculated risks and stretch the boundaries of what's possible

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