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Partner Success Jobs (NOW HIRING)

Via

Partner Success Manager

San Francisco, CA · On-site

$85K - $110K/yr

As a Partner Success Manager at Via, you will be the face and voice of Via for our partners, both internally and externally. You'll build genuine, durable relationships with the cities and operators ...

Jaggaer

Partner Success Director

Durham, NC

For more information, visit www.jaggaer.com The Partner Success Director is responsible for driving the effectiveness, scalability, and performance of JAGGAER's global partner ecosystem. This role ...

Verneek

Partner Success Manager

New York, NY · On-site

Partner Success Manager As a Partner Success Manager, you will be the primary strategic partner for our retail clients, helping translate complex AI capabilities into clear business outcomes. You ...

Metropolis

Director, Partner Success

Seattle, WA · On-site

Reporting directly to the VP of Partner Success, you will focus on driving measurable value and retention for our most important portfolio partners rather than traditional sales-focused roles. By ...

Metropolis

Director, Partner Success

Los Angeles, CA · On-site

Reporting directly to the VP of Partner Success, you will focus on driving measurable value and retention for our most important portfolio partners rather than traditional sales-focused roles. By ...

Farfetch

Partner Success Manager, Dropship

New York, NY · On-site

THE ROLE You will lead the Partner Success function within the Dropship program, directly managing the Partner Success Associate and Partner Success Operations Specialist. As a player-coach, you will ...

Metropolis

Director, Partner Success

New York, NY · On-site

Reporting directly to the VP of Partner Success, you will focus on driving measurable value and retention for our most important portfolio partners rather than traditional sales-focused roles. By ...

Metropolis

Director, Partner Success

Nashville, TN · On-site

Reporting directly to the VP of Partner Success, you will focus on driving measurable value and retention for our most important portfolio partners rather than traditional sales-focused roles. By ...

Anthropic

Head of Partner Success

San Francisco, CA

$137.30K/yr

The Partner Success team picks those partners and makes them great. We're hiring its first leader. You will build Partner Success at Anthropic from scratch. That means hiring your first partner ...

Side

Manager, Partner Success

San Francisco, CA · On-site

$135K - $160K/yr

As a Manager of Partner Success, you will directly manage a team and serve as the primary account owner and strategic relationship lead for a portfolio of Side's Real Estate partners. In this role ...

Verneek

Partner Success Manager

New York, NY · On-site

Partner Success Manager As a Partner Success Manager, you will be the primary strategic partner for our retail clients, helping translate complex AI capabilities into clear business outcomes. You ...

Speak4

Director of Partner Success

Arlington, VA · On-site

At Speak4, we intentionally use the term "partner success" rather than "customer success." Our clients are not just users of the platform, they are strategic partners, and we expect this role to ...

Curana Health, Inc.

Summary The Director of Partner Success is the relationship owner and strategic liaison between Curana Health and several of our senior living corporate operator partners. You will be a brand ...

Curana Health, Inc.

Director, Partner Success

$170K - $180K/yr

Summary The Director of Partner Success is the relationship owner and strategic liaison between Curana Health and several of our senior living corporate operator partners. You will be a brand ...

Jaggaer

Partner Success Director

Durham, NC · On-site +1

For more information, visit www.jaggaer.com The Partner Success Director is responsible for driving the effectiveness, scalability, and performance of JAGGAER's global partner ecosystem. This role ...

New

Side

Manager, Partner Success

San Francisco, CA

$135K - $160K/yr

As a Manager of Partner Success, you will directly manage a team and serve as the primary account owner and strategic relationship lead for a portfolio of Side's Real Estate partners. In this role ...

HEALTHCARE

$90K/yr

Overview We're hiring a Partner Success Manager to drive revenue growth by owning the performance and expansion of our insurance distribution partners on the Autopilot platform. This role blends ...

Side

Manager, Partner Success

San Francisco, CA

As a Manager of Partner Success, you will directly manage a team and serve as the primary account owner and strategic relationship lead for a portfolio of Side's Real Estate partners. In this role ...

Smarsh

OR

The Partner Success Manager (PSM) is responsible for protecting and retaining recurring revenue across the partner channel ecosystem, ensuring high partner health, successful renewals, and long-term ...

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Partner Success information

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$30.5K

$117.5K

How much do partner success jobs pay per year?

As of May 31, 2026, the average yearly pay for partner success in the United States is $113,105.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,500.00 and $116,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Partner Success Manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management, strategic thinking, and a background in business or account management, often supported by a relevant degree. Familiarity with CRM platforms, data analytics tools, and partner management software is typically required. Exceptional communication, problem-solving abilities, and collaboration skills help you build trust and effectively address partner needs. These competencies are essential for driving partner satisfaction, retention, and mutual business growth.

How does a Partner Success professional typically collaborate with internal teams to support external partners?

Partner Success professionals frequently work cross-functionally, coordinating with sales, product, and customer support teams to ensure that external partners receive timely assistance and resources. They act as a bridge, communicating partner needs and feedback internally, and aligning company offerings with partner goals. This collaboration helps resolve issues efficiently, drive mutual growth, and foster long-term relationships. Expect regular meetings and joint projects with various departments to ensure partner satisfaction and success.

What are Partner Success roles?

Partner Success roles focus on building and maintaining strong relationships with a company's business partners. Professionals in these positions ensure that partners achieve their desired outcomes when collaborating with the company, providing support, guidance, and resources as needed. They often act as the main point of contact, helping partners navigate challenges and maximize the value of the partnership. Typical tasks include onboarding new partners, addressing concerns, monitoring performance metrics, and driving mutual growth initiatives.

What is the difference between Partner Success vs Customer Success Manager?

AspectPartner SuccessCustomer Success Manager
Primary FocusBuilding and maintaining relationships with partners to drive mutual growthEnsuring customer satisfaction and retention within a company's user base
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end customers and internal support teams
Required CredentialsOften requires industry-specific knowledge, relationship management skillsRequires customer service, communication, and product knowledge

Partner Success professionals focus on managing relationships with external partners to foster growth and collaboration, while Customer Success Managers work directly with end customers to ensure satisfaction and retention. Both roles require strong communication skills and industry knowledge but differ mainly in their target audiences and relationship types.

More about Partner Success jobs
What cities are hiring for Partner Success jobs? Cities with the most Partner Success job openings:
What are the most commonly searched types of Partner Success jobs? The most popular types of Partner Success jobs are:
What states have the most Partner Success jobs? States with the most job openings for Partner Success jobs include:
What job categories do people searching Partner Success jobs look for? The top searched job categories for Partner Success jobs are:
Partner Success jobs near you
Infographic showing various Partner Success job openings in the United States as of May 2026, with employment types broken down into 88% Full Time, 7% Part Time, and 5% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $113,105 per year, or $54.4 per hour.
Partner Success Manager

Partner Success Manager

Via

San Francisco, CA • On-site

$85K - $110K/yr

Full-time

Medical, Retirement

Posted 16 days ago

Job description

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a Partner Success Manager at Via, you will be the face and voice of Via for our partners, both internally and externally. You'll build genuine, durable relationships with the cities and operators working to deliver better transportation for their communities, while owning the commercial outcomes that come with it, from complex renewals to service expansions. At Via, partner success is how we make sure our technology translates into real impact. This is an individual contributor role at the heart of that mission, and you'll be working alongside talented, collaborative, and like-minded colleagues who are passionate about making public transit better.
About the Role:
  • Own the success of transportation systems in your partners' cities, serving as the primary point of contact for executive city and agency leadership
  • Act as a trusted advisor to partners, helping translate their operational realities and community needs into concrete service improvements and revenue opportunities
  • Build deep, long-term relationships with partners by identifying pain points, providing solutions, and recognizing opportunities for service growth
  • Analyze service performance data on a daily, weekly, and long-term basis to deliver actionable recommendations that improve quality, efficiency, and growth
  • Negotiate complex, multi-year contract renewals and service expansions that increase year-on-year revenue across your portfolio
  • Advocate internally for your partners, championing new products and capabilities that expand the size and scope of their services

About You:
  • 4+ years of relevant experience in a client-facing role, whether in consulting, customer success, or a high-growth technology company
  • Quantitatively inclined and data savvy; you draw quick, insightful conclusions from complex data sets and turn raw numbers into clear, actionable recommendations
  • An entrepreneurial relationship builder who stays calm and considered in politically sensitive, high-stakes situations
  • A reliable self-starter with a growth mentality; you thrive in fast-paced environments and aren't deterred by setbacks or pivots
  • An excellent team player who views success as a collective effort and takes pride in mentoring others while delivering as a strong individual contributor

Compensation and Benefits:
  • Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
  • Base Salary Range: $85,000 - $110,000
  • We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching

There has never been a more exciting time to be on the cutting edge of public mobility.
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