Partner Success Manager
Arlington, VA · On-site
Develop success plans for strategic partner accounts by creating metrics to support onboarding, product adoption, and retention goals. * Build and maintain long-term relationships with key channel ...
Partner Success Manager
Arlington, VA · On-site
Develop success plans for strategic partner accounts by creating metrics to support onboarding, product adoption, and retention goals. * Build and maintain long-term relationships with key channel ...
Partner Success Manager
Arlington, VA · Remote
Develop success plans for strategic partner accounts by creating metrics to support onboarding, product adoption, and retention goals. * Build and maintain long-term relationships with key channel ...
Partner Success Manager
Arlington, VA · Remote
Develop success plans for strategic partner accounts by creating metrics to support onboarding, product adoption, and retention goals. * Build and maintain long-term relationships with key channel ...
Partner Success Manager
$90K - $130K/yr
We provide continuous training and mentorship to support your journey to success as a sales engineer. What will you be doing? As the key technical lead, you will collaborate with our partner account ...
Partner Success Manager
$90K - $130K/yr
We provide continuous training and mentorship to support your journey to success as a sales engineer. What will you be doing? As the key technical lead, you will collaborate with our partner account ...
Partner Success Manager
Richmond, VA · On-site
$90K - $130K/yr
We provide continuous training and mentorship to support your journey to success as a sales engineer. What will you be doing? As the key technical lead, you will collaborate with our partner account ...
Partner Success Manager
Richmond, VA · On-site
$90K - $130K/yr
We provide continuous training and mentorship to support your journey to success as a sales engineer. What will you be doing? As the key technical lead, you will collaborate with our partner account ...
Principal Partner Success Specialist, AWS Specialist and Partner Organization
Herndon, VA · On-site +1
As a Partner Success Specialist (PSS) within the AWS Specialists & Partners (ASP) org, you will be responsible for scaling AWS's customer success methodologies across our partner ecosystem to drive ...
Principal Partner Success Specialist, AWS Specialist and Partner Organization
Herndon, VA · On-site +1
As a Partner Success Specialist (PSS) within the AWS Specialists & Partners (ASP) org, you will be responsible for scaling AWS's customer success methodologies across our partner ecosystem to drive ...
Teachstone is seeking a dynamic Partnership Success Manager (PSM) who recognizes that our success is deeply linked to our clients' outcomes. The ideal candidate is passionate about fostering ...
Teachstone is seeking a dynamic Partnership Success Manager (PSM) who recognizes that our success is deeply linked to our clients' outcomes. The ideal candidate is passionate about fostering ...
Senior Manager, Customer Success - Public Sector
Arlington, VA · On-site
$150K - $180K/yr
About the Opportunity As Senior Manager, Customer Success - Public Sector, you'll lead a high ... Partner cross-functionally with Sales, Product, Engineering, and Marketing to ensure seamless ...
Senior Manager, Customer Success - Public Sector
Arlington, VA · On-site
$150K - $180K/yr
About the Opportunity As Senior Manager, Customer Success - Public Sector, you'll lead a high ... Partner cross-functionally with Sales, Product, Engineering, and Marketing to ensure seamless ...
Senior Manager, Customer Success - Public Sector
Arlington, VA · On-site
$150K - $180K/yr
About the Opportunity As Senior Manager, Customer Success - Public Sector, you'll lead a high ... Partner cross-functionally with Sales, Product, Engineering, and Marketing to ensure seamless ...
Senior Manager, Customer Success - Public Sector
Arlington, VA · On-site
$150K - $180K/yr
About the Opportunity As Senior Manager, Customer Success - Public Sector, you'll lead a high ... Partner cross-functionally with Sales, Product, Engineering, and Marketing to ensure seamless ...
Program Manager, Public Sector Competencies & Partner Engagement, WW Public Sector Partner Core
Arlington, VA · On-site
On the marketing side, you'll be building event run-of-shows, drafting partner success stories, creating collateral for upcoming summits, and pulling post-event metrics to inform what's next. You'll ...
Program Manager, Public Sector Competencies & Partner Engagement, WW Public Sector Partner Core
Arlington, VA · On-site
On the marketing side, you'll be building event run-of-shows, drafting partner success stories, creating collateral for upcoming summits, and pulling post-event metrics to inform what's next. You'll ...
Program Manager, Public Sector Competencies & Partner Engagement, WW Public Sector Partner Core
Arlington, VA · On-site
... success metrics - Support evaluation of the current application process and benefit construct; contribute to recommendations for the go-forward strategy - Manage partner requirements, application ...
Program Manager, Public Sector Competencies & Partner Engagement, WW Public Sector Partner Core
Arlington, VA · On-site
... success metrics - Support evaluation of the current application process and benefit construct; contribute to recommendations for the go-forward strategy - Manage partner requirements, application ...
... success metrics - Support evaluation of the current application process and benefit construct; contribute to recommendations for the go-forward strategy - Manage partner requirements, application ...
... success metrics - Support evaluation of the current application process and benefit construct; contribute to recommendations for the go-forward strategy - Manage partner requirements, application ...
Partner Account Manager
Mclean, VA · On-site
As a Partner Success Executive, you will step into a highly collaborative, commission-carrying role that rewards your ability to build genuine relationships and drive partner success. If you are ...
Quick apply
Partner Account Manager
Mclean, VA · On-site
As a Partner Success Executive, you will step into a highly collaborative, commission-carrying role that rewards your ability to build genuine relationships and drive partner success. If you are ...
Partner Account Manager
Arlington, VA · On-site
As a Partner Success Executive, you will step into a highly collaborative, commission-carrying role that rewards your ability to build genuine relationships and drive partner success. If you are ...
Quick apply
Partner Account Manager
Arlington, VA · On-site
As a Partner Success Executive, you will step into a highly collaborative, commission-carrying role that rewards your ability to build genuine relationships and drive partner success. If you are ...
Partner Development Manager
Richmond, VA · On-site
$105K - $145K/yr
Your responsibilities will drive partner-sourced revenue, strategic alignment, and success with AvePoint's go-to-market initiatives. Key Responsibilities * Identify, recruit, and strategically align ...
Partner Development Manager
Richmond, VA · On-site
$105K - $145K/yr
Your responsibilities will drive partner-sourced revenue, strategic alignment, and success with AvePoint's go-to-market initiatives. Key Responsibilities * Identify, recruit, and strategically align ...
Partner Development Manager
Arlington, VA · On-site
$105K - $145K/yr
Your responsibilities will drive partner-sourced revenue, strategic alignment, and success with AvePoint's go-to-market initiatives. Key Responsibilities * Identify, recruit, and strategically align ...
Partner Development Manager
Arlington, VA · On-site
$105K - $145K/yr
Your responsibilities will drive partner-sourced revenue, strategic alignment, and success with AvePoint's go-to-market initiatives. Key Responsibilities * Identify, recruit, and strategically align ...
Partner Development Manager
$105K - $145K/yr
Your responsibilities will drive partner-sourced revenue, strategic alignment, and success with AvePoint's go-to-market initiatives. Key Responsibilities * Identify, recruit, and strategically align ...
Partner Development Manager
$105K - $145K/yr
Your responsibilities will drive partner-sourced revenue, strategic alignment, and success with AvePoint's go-to-market initiatives. Key Responsibilities * Identify, recruit, and strategically align ...
Partner Development Manager
$105K - $145K/yr
Your responsibilities will drive partner-sourced revenue, strategic alignment, and success with AvePoint's go-to-market initiatives. Key Responsibilities * Identify, recruit, and strategically align ...
Partner Development Manager
$105K - $145K/yr
Your responsibilities will drive partner-sourced revenue, strategic alignment, and success with AvePoint's go-to-market initiatives. Key Responsibilities * Identify, recruit, and strategically align ...
The ideal candidate has successfully not only helped build but as proven success scaling a world-class channel and partner marketing function in both high-growth technology businesses and large ...
New
The ideal candidate has successfully not only helped build but as proven success scaling a world-class channel and partner marketing function in both high-growth technology businesses and large ...
New
Partnership Success Manager (Development and Fundraising)
Arlington, VA · On-site
$90K - $130K/yr
As a Partnership Success Manager, you will play a critical role on a team that devises strategies ... Be a thought partner alongside partnership advisors to devise strategic plans and execution ...
Partnership Success Manager (Development and Fundraising)
Arlington, VA · On-site
$90K - $130K/yr
As a Partnership Success Manager, you will play a critical role on a team that devises strategies ... Be a thought partner alongside partnership advisors to devise strategic plans and execution ...
Partnership Success Manager (Development and Fundraising)
Arlington, VA · On-site
$90K - $130K/yr
As a Partnership Success Manager, you will play a critical role on a team that devises strategies ... Be a thought partner alongside partnership advisors to devise strategic plans and execution ...
Partnership Success Manager (Development and Fundraising)
Arlington, VA · On-site
$90K - $130K/yr
As a Partnership Success Manager, you will play a critical role on a team that devises strategies ... Be a thought partner alongside partnership advisors to devise strategic plans and execution ...
Partner Success information
What is a partner success?
Partner Success roles focus on building and maintaining strong relationships with a company's business partners. Professionals in these positions ensure that partners achieve their desired outcomes when collaborating with the company, providing support, guidance, and resources as needed. They often act as the main point of contact, helping partners navigate challenges and maximize the value of the partnership. Typical tasks include onboarding new partners, addressing concerns, monitoring performance metrics, and driving mutual growth initiatives.
What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?
To thrive as a Partner Success Manager, you need strong relationship management, strategic thinking, and a background in business or account management, often supported by a relevant degree. Familiarity with CRM platforms, data analytics tools, and partner management software is typically required. Exceptional communication, problem-solving abilities, and collaboration skills help you build trust and effectively address partner needs. These competencies are essential for driving partner satisfaction, retention, and mutual business growth.
What is the difference between Partner Success vs Customer Success Manager?
| Aspect | Partner Success | Customer Success Manager |
|---|---|---|
| Primary Focus | Building and maintaining relationships with partners to drive mutual growth | Ensuring customer satisfaction and retention within a company's user base |
| Work Environment | Collaborates with external partners and internal teams | Works directly with end customers and internal support teams |
| Required Credentials | Often requires industry-specific knowledge, relationship management skills | Requires customer service, communication, and product knowledge |
Partner Success professionals focus on managing relationships with external partners to foster growth and collaboration, while Customer Success Managers work directly with end customers to ensure satisfaction and retention. Both roles require strong communication skills and industry knowledge but differ mainly in their target audiences and relationship types.
How does a partner success professional typically collaborate with internal teams to support external partners?
Partner Success professionals frequently work cross-functionally, coordinating with sales, product, and customer support teams to ensure that external partners receive timely assistance and resources. They act as a bridge, communicating partner needs and feedback internally, and aligning company offerings with partner goals. This collaboration helps resolve issues efficiently, drive mutual growth, and foster long-term relationships. Expect regular meetings and joint projects with various departments to ensure partner satisfaction and success.
What are the most commonly searched types of Partner Success jobs in Virginia? The most popular types of Partner Success jobs in Virginia are:
What are popular job titles related to Partner Success jobs in Virginia? For Partner Success jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Partner Success jobs in Virginia look for? The top searched job categories for Partner Success jobs in Virginia are:
What cities in Virginia are hiring for Partner Success jobs? Cities in Virginia with the most Partner Success job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 24 days ago
Job description
About the position:
Your job is to partner with our partner account managers as the key technical lead throughout the post-sales lifecycle of our Elements/Channel business. Through this partnership, will act as a strategic technical resource for high-priority channel accounts, driving product adoption, retention, and growth by leading onboarding, enablement, and expansion efforts.
Specific responsibilities include, but are not limited to:
OK, I'm interested... is this the job for me?
We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you. As a Partner Success Manager, you will play a critical role as a technical advisor throughout the sales cycle, becoming an expert in AvePoint's solutions to educate partners, build consensus, and showcase how our platform solves complex Microsoft and multicloud challenges.
Other qualities you will need to be a fit for this role include:
Technical Qualities:
Benefits we offer:
The Salary Range for this role is $100,000 - $130,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions-apply even if your expectations fall outside the range.
Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
Your job is to partner with our partner account managers as the key technical lead throughout the post-sales lifecycle of our Elements/Channel business. Through this partnership, will act as a strategic technical resource for high-priority channel accounts, driving product adoption, retention, and growth by leading onboarding, enablement, and expansion efforts.
Specific responsibilities include, but are not limited to:
- Develop success plans for strategic partner accounts by creating metrics to support onboarding, product adoption, and retention goals.
- Build and maintain long-term relationships with key channel partners, coordinating enablement efforts and establishing a trusted advisor role.
- Manage a portfolio of partner accounts to provide ongoing technical guidance and strategic recommendations.
- Align AvePoint's product suite to deliver comprehensive solutions that meet partner business objectives and drive customer success.
- Create individualized success plans for partners using performance metrics and feedback to guide engagement strategies.
- Collaborate with channel sales teams to understand partner growth strategies and identify opportunities to drive adoption and expansion.
- Guide partners through renewal cycles, working closely with sales to ensure timely and successful contract renewals.
- Monitor partner adoption status and support history to inform engagement plans and mitigate churn risks.
- Proactively address challenges and steer partners toward successful outcomes through strategic goal alignment.
- Become a subject matter expert in AvePoint's platform to effectively educate and enable partner teams.
- Plan and execute onsite or virtual partner visits to deepen understanding of their goals and deliver impactful business reviews.
- Lead Quarterly Business Reviews (QBRs) to assess partner performance, adoption, and future growth opportunities.
- Coordinate technical onboarding and implementation support for partner-led deployments.
- Deliver pre-sales training and certification programs to empower partner sales and technical teams.
- Support joint marketing initiatives and lead generation efforts in collaboration with channel and marketing teams.
- Identify upsell and cross-sell opportunities within partner accounts and support execution strategies.
- Collect and communicate partner feedback to internal teams to inform product development and program improvements.
- Ensure partner compliance with program requirements and support utilization of incentives and rebates.
- Advocate for successful partners by supporting case study development and reference activities.
- Participate in internal performance reviews to assess partner maturity and recommend strategic actions.
OK, I'm interested... is this the job for me?
We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you. As a Partner Success Manager, you will play a critical role as a technical advisor throughout the sales cycle, becoming an expert in AvePoint's solutions to educate partners, build consensus, and showcase how our platform solves complex Microsoft and multicloud challenges.
Other qualities you will need to be a fit for this role include:
- Bachelor's degree in a relevant field
- 3+ years of experience in a technical consulting role such as technical account management or technical business analysis
- Proficient in having conversations with IT stakeholders and addressing common concerns around interoperability and differentiation from common enterprise systems.
- Proven success in a customer facing, pre-sales role proposing software solutions at all levels of a customer organization.
- Strong customer satisfaction, customer service, adoption, and retention experience
- Excellent written/verbal communication, organization, presentation, and project management skills
- Ability to work individually and within a highly collaborative global team setting
- Willingness to learn and adapt in a fast-paced environment
- Strong experience in communicating with different stakeholders and decision makers, both internally and externally
- Expert at customer relationship management
- Advanced ability to understand business objectives through requirements gathering and analysis
- Impeccable organizational awareness skills
- Have completed or currently Pursuing Certifications such as is a nice to have. If not, we will support you in obtaining these with our tuition reimbursement program.
Technical Qualities:
- Experience in IT professional related topics such as server and software installation, configuration and administration, especially for Windows Server, Microsoft SQL Server, Dynamics CRM, SharePoint, Microsoft 365 & Azure technologies
- Understanding of Microsoft SharePoint architecture, components, and configuration, including the differences between SharePoint versions and hybrid architecture
- Working knowledge of TCP/IP, DNS, SMTP, and DHCP technologies
- Working knowledge of Microsoft SQL Server, IIS, and Active Directory
- Broader knowledge of server and cloud offerings in the tech industry i.e. Office 365, Azure, AWS, Google Cloud is strongly preferred.
Benefits we offer:
- Competitive market-based compensation (salary, yearly bonus + equity)
- Career progression and internal mobility opportunities across our global footprint in North America, EMEA, and APAC
- Work life balance through hybrid working model of 3 days a week in office
- Unlimited PTO
The Salary Range for this role is $100,000 - $130,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions-apply even if your expectations fall outside the range.
Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
About AvePoint
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
Jersey City, NJ, US
Year founded
2001