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Partner Success Manager Jobs in Virginia (NOW HIRING)

Partner Success Manager

Richmond, VA · On-site

$90K - $130K/yr

... to success as a sales engineer. What will you be doing? As the key technical lead, you will collaborate with our partner account managers throughout the sales lifecycle of our Elements/Channel ...

Partner Success Manager

Richmond, VA · On-site

$90K - $130K/yr

... to success as a sales engineer. What will you be doing? As the key technical lead, you will collaborate with our partner account managers throughout the sales lifecycle of our Elements/Channel ...

This role reports directly to the CEO and will manage a small but high-performing team of three Partner Success Associates, while also owning key client relationships and driving retention, renewals ...

Partner Success Executive Tysons, Virginia If you are looking to get your start in sales ... Manage Relationships: Develop relationships with partners and educate on Alarm.com offerings to ...

Client Success Manager

Reston, VA · On-site

$55K - $65K/yr

You'll manage client engagement, track service activity, and partner with service and technical teams to drive satisfaction, retention, and long-term success. Through regular check-ins and alignment ...

Urban Legend's Creator Success Manager Urban Legend's Creator Success Manager will grow and support ... We partner with some of the most trusted voices across social media to launch high-impact, action ...

Customer Success Manager We're looking for a Customer Success Manager to drive engagement with a ... skills, partnering with sales, product, engineering, and support teams • Ability to travel ...

Customer Success Manager About Trellix ? Trellix is a global company redefining the future of ... Trellix, along with an extensive partner ecosystem, accelerates technology innovation through ...

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Showing results 1-20

Partner Success Manager information

See Virginia salary details

$32.2K

$82.4K

$138.8K

How much do partner success manager jobs pay per year?

As of Jun 1, 2026, the average yearly pay for partner success manager in Virginia is $82,352.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $98,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Partner Success Manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What are the typical challenges a Partner Success Manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.

What is a Partner Success Manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What are popular job titles related to Partner Success Manager jobs in Virginia? For Partner Success Manager jobs in Virginia, the most frequently searched job titles are:
What cities in Virginia are hiring for Partner Success Manager jobs? Cities in Virginia with the most Partner Success Manager job openings:
Partner Success Manager

Partner Success Manager

AvePoint

Richmond, VA • On-site

$90K - $130K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago


Job description

About the role:
Are you looking for a role where you can leverage your technical expertise and customer-facing skills in the dynamic tech industry? This position offers you the chance to excel as a pre-sales professional, working with cutting-edge software solutions. We provide continuous training and mentorship to support your journey to success as a sales engineer.
What will you be doing?
As the key technical lead, you will collaborate with our partner account managers throughout the sales lifecycle of our Elements/Channel business. In this consultative role, you will help close new deals by delivering technical presentations of AvePoint solutions and providing pre-sales support to both prospective and returning partners and customers.
Your responsibilities will include:
  • Presenting and demonstrating AvePoint's product offerings relevant to partners and customers objectives remotely and on-site
  • Successfully facilitating Solution Discovery, Solution Overview, and Technical Deep Dive sessions with partners and customers
  • Communicating with prospective partners/customers, assisting and guiding them through their evaluation and selection process
  • Building environments tailored to partners and customers requirements as Proof of Concept during the sales lifecycle to illustrate product capabilities and how they align specifically with customer objectives
  • Participating in writing proposals in response to RFIs / RFPs that showcase how the AvePoint product line can satisfy customer requirements with attractive return on their investment
  • Collaborate with partners to develop joint go-to-market strategies and initiatives that drive business growth
  • Assist partners in pre-sales activities, including solution and technical demonstrations or enablement.
  • Sharing information with the sales and technical teams about our products and the market
  • Helping the sales team identify and understand partners and customers business objectives and organization to best align AvePoint technology
  • Establishing relationships with key customer / partner business and technical advocates that have the power to drive long-term AvePoint solution adoption within their company
  • Developing partners and customer's buying vision for how AvePoint can help them reduce costs and increase business agility
  • Supporting AvePoint Partner and Marketing teams with their online and in-person events including workshops, tradeshows, and webinars
  • Ownership of technical sales opportunity and partner recruit closure

OK, I'm interested... is this the job for me?
We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.
You're tasked with serving as a key technical resource through the sales cycle. That means you'll need to become an authority in the features and benefits of our software and services solutions to properly educate customers, gain consensus, and demonstrate value solving their SharePoint and Office 365 concerns.
Other qualities you will need to be a fit for this role include:
  • BA/BS Degree (Computer, Technology and Engineering majors preferred) OR 5 years of relevant work experience
  • Confident and enthusiastic presentation skills
  • Quick and self-motivated learner
  • Advanced business and technical communication skills - can lead conversations to align technical value to client's business needs
  • Readiness to think strategically to help close deals using technical knowledge coupled with sales mentality
  • Understanding of the Channel Business in how ISVs work with Partners like Managed Service Providers, Value Added Resellers, Distributors, and / or Systems Integrators
  • Ability to maintain excellent relationships with customers and colleagues
  • Ability to work individually and within a highly collaborative team
  • Willingness to learn and adapt in a dynamic and fast changing environment
  • Authoritative business analysis capabilities
  • Advanced troubleshooting skills

Technical Qualities:
  • Experience in IT professional related topics such as server and software installation, configuration and administration, especially for Windows Server, Microsoft SQL Server, Dynamics CRM, SharePoint, Microsoft 365 & Azure technologies
  • Understanding of Microsoft SharePoint architecture, components, and configuration, including the differences between SharePoint versions and hybrid architecture
  • Working knowledge of TCP/IP, DNS, SMTP, and DHCP technologies
  • Working knowledge of Microsoft SQL Server, IIS, and Active Directory
  • Broader knowledge of server and cloud offerings in the tech industry i.e. Office 365, Azure, AWS, Google Cloud is strongly preferred.

The Salary Range for this role is $90,000 - $130,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions-apply even if your expectations fall outside the range.
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