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Partner Success Manager Jobs in Reston, VA (NOW HIRING)

Speak4

Partner Success Manager

Arlington, VA · On-site

$75K - $80K/yr

Speak4 is looking for an organized team player and personable Partner Success Manager to join our growing team. The Company: Speak4 is a technology start-up that makes it simple for organizations to ...

New

Strategic Education

Sr. Partner Success Manager

Herndon, VA · On-site

$84K - $120K/yr

Sophia is seeking a Sr. Partner Success Manager to own and grow a portfolio of our largest and most complex university partnerships. As a senior individual contributor, you will serve as a trusted ...

New

Monex

Partner Success Specialist

Washington, DC · On-site

$60K - $75K/yr

Partner Success Specialist Location: Washington, D.C. (Hybrid; in-person after 90 days) Status ... Partner Support Manager Direct Reports: None Typical Work Hours: 8:30 a.m. to 5:00 p.m., Monday ...

Monex USA

Partner Success Specialist

Washington, DC · On-site

Partner Success Specialist Location: Washington, D.C. (Hybrid; in-person after 90 days) Status ... Partner Support Manager Direct Reports: None Typical Work Hours: 8:30 a.m. to 5:00 p.m., Monday ...

System One

Partner Success Analyst

Mclean, VA · Remote

Partner Success Analyst Location: McLean, VA Type: 6-month contract-to-hire Compensation: $56,000 ... Developing a comprehensive understanding of and documenting the Federal Partner's grants management ...

New

Guidehouse

Partner Success Analyst

Mclean, VA · On-site

$56K - $94K/yr

Having a comprehensive understanding of and documenting the Federal Partner's grants management business and operational objectives, including roles and responsibilities, grants business functions ...

Guidehouse

Partner Success Analyst

Mclean, VA · On-site

$56K - $94K/yr

Having a comprehensive understanding of and documenting the Federal Partner's grants management business and operational objectives, including roles and responsibilities, grants business functions ...

Guidehouse

Partner Success Analyst

Mclean, VA

$56K - $94K/yr

Having a comprehensive understanding of and documenting the Federal Partner's grants management business and operational objectives, including roles and responsibilities, grants business functions ...

Guidehouse

Partner Success Analyst

Mclean, VA

$56K - $94K/yr

Having a comprehensive understanding of and documenting the Federal Partner's grants management business and operational objectives, including roles and responsibilities, grants business functions ...

Guidehouse

Partner Success Analyst

Mclean, VA

$56K - $94K/yr

Having a comprehensive understanding of and documenting the Federal Partner's grants management business and operational objectives, including roles and responsibilities, grants business functions ...

Guidehouse

Partner Success Analyst

Mclean, VA · On-site

$56K - $94K/yr

Having a comprehensive understanding of and documenting the Federal Partner's grants management business and operational objectives, including roles and responsibilities, grants business functions ...

Appian Corporation

Customer Success Manager

Mclean, VA · On-site

We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor ... Establish yourself as a strategic partner and trusted advisor by aligning Appian's capabilities to ...

Wolters Kluwer

Customer Success Manager

Washington, DC · On-site

The CSM partners closely with Sales and customers to understand business needs, gather requirements ... The Customer Success Manager supports the sales and project lifecycle by responding to inbound ...

Citian

Customer Success Manager

Washington, DC · On-site

Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in ... partners, and communities. We believe a diverse workforce allows us to match our growth ambitions ...

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Showing results 1-20

All JobsPartner Success JobsPartner Success Manager JobsPartner Success Manager Jobs in Reston, VA

Partner Success Manager information

See Reston, VA salary details

$33.8K

$86.4K

$145.6K

How much do partner success manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for partner success manager in Reston, VA is $86,416.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,900.00 and $103,000.00 per year, depending on experience, location, and employer.

What is a partner success manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What are the typical challenges a partner success manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What job categories do people searching Partner Success Manager jobs in Reston, VA look for?

The top searched job categories for Partner Success Manager jobs in Reston, VA are:

What cities near Reston, VA are hiring for Partner Success Manager jobs?

Cities near Reston, VA with the most Partner Success Manager job openings:

Partner Success Manager jobs near you

Partner Success Manager

Speak4

Arlington, VA • On-site

$75K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Are you an experienced client partner or digital account manager looking to make your mark in a start-up environment?
Good news:
Speak4 is looking for an organized team player and personable Partner Success Manager to join our growing team.
The Company:
Speak4 is a technology start-up that makes it simple for organizations to empower their supporters to speak up for causes they believe in via an innovative, frictionless digital advocacy platform. Speak4 was created by a team of experienced marketers, skilled technologists, and award-winning digital strategists who wanted a better tool to help organizations mobilize grassroots support online.
The Candidate:
The ideal candidate will have experience in the digital, marketing, or advocacy spaces with a zeal for making a difference with high-caliber work. They thrive on the frontlines of our business, supporting partners with best-in-class advocacy tools and strategic performance recommendations. Never one to shy away from a crisis, they enjoy troubleshooting on the spot with a calm, cool, and collected demeanor.
Your day in this position may include:
  • Developing a unique engagement strategy for partners to best utilize Speak4 and make the most of our advocacy program from Day 1. You're more than just a question fielder - you're a genuine partner, in the trenches of their work.
  • Fielding partner support requests, ranging from new campaign implementation to reporting questions. You're comfortable juggling multiple balls at once and have a knack for prioritizing on the spot.
  • Drafting product updates and implementation guides for partners to leverage the platform's latest tools and capabilities.
  • Partnering with sales to provide a well-rounded onboarding experience for new partners to support their unique advocacy efforts with seamless campaign set-up.
  • Collaborating with marketing to develop new feature collateral and refine existing onboarding and guided implementation collateral. You're the #1 advocate for our partners internally and work to get them the information they need before they ask for it.
  • And more! The last thing you will hear any teammate say is "That's not my job!" and that's what we're looking for from you too.

Requirements
This job may be for you if you:
  • Consider yourself a professional "crisis-fighter". You know what it's like to be in our partner's position and remain calm, cool, and collected while troubleshooting the biggest (and smallest) problems alike.
  • Derive motivation from problem-solving and enjoy finding the best solution for our partners with the least amount of time and friction. You're a pro at recalling previous solutions that might work for new requests and know how to clearly communicate internally when you're stumped or need a hand.
  • Know it's all about the tone. Whether in-person or in writing, you're personable and experienced at developing a strong rapport with a diverse group of individuals.
  • Are comfortable communicating with a wide range of stakeholders, from data analysts to C-Suite executives. You can get nerdy with numbers, while also summarizing the toplines to get your point across, no matter the audience.
  • Are a self-starter who enjoys streamlining processes to work smarter, not just harder. You want to stay busy with the work that will have the greatest impact on your team and the company.
  • Look for opportunities to improve in every situation, offering and accepting candid feedback constantly.

What we require:
  • Partner success isn't for the faint of heart. We're looking for a demonstrated support associate with at least two years of experience on the frontlines in a customer success or customer service role.
  • You need to understand how Speak4 fits into the bigger digital marketing picture, which is why we're asking for at least one year of experience in digital marketing, politics, advocacy, or public affairs.
  • We're a digital-first tool and digital-first team. You will need strong computer literacy with experience using Microsoft and Google products, with familiarity with HubSpot (or equivalent CRM's), Asana (or equivalent task management tools), and Slack.
  • You're well-organized and responsible. Our team hustles hard and balances multiple priorities at once, and we need a teammate willing to jump in from the start.
  • You're a team player with excellent verbal and written communication skills. There's no questioning where you are or what you're working on - you're in the mix and ready to help.

Benefits
The budgeted salary range is $75,000 - $80,000. Medical, dental, vision, 401k, and life insurance. We also offer a paid parental leave program, paid vacation and paid sick leave. In addition, we have a work from home hybrid environment.
Speak4 is an Equal Employment Opportunity (EEO) employer.

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