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Partner Success Manager Jobs in Reston, VA (NOW HIRING)

AvePoint

Partner Success Manager

Arlington, VA · On-site

As a Partner Success Manager, you will play a critical role as a technical advisor throughout the sales cycle, becoming an expert in AvePoint's solutions to educate partners, build consensus, and ...

AvePoint

Partner Success Manager

Arlington, VA · Remote

As a Partner Success Manager, you will play a critical role as a technical advisor throughout the sales cycle, becoming an expert in AvePoint's solutions to educate partners, build consensus, and ...

EAB

Senior Partner Success Manager

Washington, DC · On-site

Senior Partner Success Manager, Audience Generation The Senior Partner Success Manager is responsible for developing and maintaining relationships with colleges, universities, and other institutions ...

FM Talent

Partner Success Analyst

Washington, DC · On-site

Partner Success Analyst FM Talent Source is an enterprise that provides business and workforce ... Having a comprehensive understanding of and documenting the Federal Partner's grants management ...

Alarm.com

Partner Success Executive

Mclean, VA · On-site

YOUR IMPACT The Partner Success Executive position is a relationship management role, responsible ... Manage Relationships: Develop relationships with partners and educate on Alarm.com offerings to ...

Alarm.com

Partner Account Manager

Washington, DC · On-site

YOUR IMPACT The Partner Success Executive position is a relationship management role, responsible for driving revenue through an assigned set of regional partners while managing current and ...

QTS Data Centers

Customer Success Manager

Ashburn, VA · On-site

... long-term partnership success. What You Will Do: * Build and strengthen trusted customer ... Assess issues and manage escalations with urgency, coordinating cross-functional teams to drive ...

Revenova LLC

Customer Success Manager

Washington, DC · On-site

Customer Success Manager The Customer Success Manager plays a pivotal role in ensuring that our ... Partner with customers to identify workflow optimization opportunities and expanded use of the ...

Orion Solutions

Client Success Manager

Reston, VA · On-site

$55K - $65K/yr

You'll manage client engagement, track service activity, and partner with service and technical teams to drive satisfaction, retention, and long-term success. Through regular check-ins and alignment ...

Windward

Customer Success Manager

Washington, DC · On-site

Customer Success Manager (CSM) We are looking for a highly motivated and mission-driven Customer ... Partner with the Sales team to identify and team up on upsell and cross-sell opportunities ...

Urban Legend

Creator Success Manager

Alexandria, VA · On-site

Urban Legend's Creator Success Manager Urban Legend's Creator Success Manager will grow and support ... We partner with some of the most trusted voices across social media to launch high-impact, action ...

Bitdefender

Customer Success Manager

Washington, DC · On-site

Customer Success Manager Bitdefender is a cybersecurity leader delivering best-in-class threat ... partnership growth. This position requires excellent communication and relationship-management ...

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All JobsPartner Success JobsPartner Success Manager JobsPartner Success Manager Jobs in Reston, VA

Partner Success Manager information

See Reston, VA salary details

$33.8K

$86.4K

$145.6K

How much do partner success manager jobs pay per year?

As of Jul 11, 2026, the average yearly pay for partner success manager in Reston, VA is $86,416.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,900.00 and $103,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Partner Success Manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What does a partner success manager do?

A partner success manager is responsible for building and maintaining strong relationships with business partners, ensuring they meet their goals and are satisfied with the company's products or services. They coordinate communication, provide support, and identify opportunities for mutual growth, often using CRM tools and data analysis to track performance and address issues.

What is a Partner Success Manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the typical challenges a Partner Success Manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.

What jobs in the US pay 300,000 a year?

Partner Success Managers in technology, finance, or consulting firms can earn $300,000 or more annually, especially with experience, bonuses, and stock options. High-level executive roles such as directors or vice presidents in these industries also often reach or exceed this salary level, typically requiring advanced skills, leadership experience, and relevant certifications.

How much do partner success managers make in the US?

Partner Success Managers in the US typically earn an average salary ranging from $70,000 to $120,000 annually, depending on experience, location, and company size. Senior roles or those with specialized skills may earn higher compensation, often including bonuses and benefits.

Do CSMS make good money?

Partner Success Managers (CSMs) typically earn a competitive salary that varies based on experience, location, and company size. They often receive additional compensation such as bonuses or commissions, especially in roles involving client retention and account growth. Overall, CSMs can have a lucrative career path with opportunities for advancement and increased earnings.
What job categories do people searching Partner Success Manager jobs in Reston, VA look for? The top searched job categories for Partner Success Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Partner Success Manager jobs? Cities near Reston, VA with the most Partner Success Manager job openings:
Partner Success Manager jobs near you
Partner Success Manager

Partner Success Manager

AvePoint

Arlington, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

About the position:
Your job is to partner with our partner account managers as the key technical lead throughout the post-sales lifecycle of our Elements/Channel business. Through this partnership, will act as a strategic technical resource for high-priority channel accounts, driving product adoption, retention, and growth by leading onboarding, enablement, and expansion efforts.
Specific responsibilities include, but are not limited to:
  • Develop success plans for strategic partner accounts by creating metrics to support onboarding, product adoption, and retention goals.
  • Build and maintain long-term relationships with key channel partners, coordinating enablement efforts and establishing a trusted advisor role.
  • Manage a portfolio of partner accounts to provide ongoing technical guidance and strategic recommendations.
  • Align AvePoint's product suite to deliver comprehensive solutions that meet partner business objectives and drive customer success.
  • Create individualized success plans for partners using performance metrics and feedback to guide engagement strategies.
  • Collaborate with channel sales teams to understand partner growth strategies and identify opportunities to drive adoption and expansion.
  • Guide partners through renewal cycles, working closely with sales to ensure timely and successful contract renewals.
  • Monitor partner adoption status and support history to inform engagement plans and mitigate churn risks.
  • Proactively address challenges and steer partners toward successful outcomes through strategic goal alignment.
  • Become a subject matter expert in AvePoint's platform to effectively educate and enable partner teams.
  • Plan and execute onsite or virtual partner visits to deepen understanding of their goals and deliver impactful business reviews.
  • Lead Quarterly Business Reviews (QBRs) to assess partner performance, adoption, and future growth opportunities.
  • Coordinate technical onboarding and implementation support for partner-led deployments.
  • Deliver pre-sales training and certification programs to empower partner sales and technical teams.
  • Support joint marketing initiatives and lead generation efforts in collaboration with channel and marketing teams.
  • Identify upsell and cross-sell opportunities within partner accounts and support execution strategies.
  • Collect and communicate partner feedback to internal teams to inform product development and program improvements.
  • Ensure partner compliance with program requirements and support utilization of incentives and rebates.
  • Advocate for successful partners by supporting case study development and reference activities.
  • Participate in internal performance reviews to assess partner maturity and recommend strategic actions.

OK, I'm interested... is this the job for me?
We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you. As a Partner Success Manager, you will play a critical role as a technical advisor throughout the sales cycle, becoming an expert in AvePoint's solutions to educate partners, build consensus, and showcase how our platform solves complex Microsoft and multicloud challenges.
Other qualities you will need to be a fit for this role include:
  • Bachelor's degree in a relevant field
  • 3+ years of experience in a technical consulting role such as technical account management or technical business analysis
  • Proficient in having conversations with IT stakeholders and addressing common concerns around interoperability and differentiation from common enterprise systems.
  • Proven success in a customer facing, pre-sales role proposing software solutions at all levels of a customer organization.
  • Strong customer satisfaction, customer service, adoption, and retention experience
  • Excellent written/verbal communication, organization, presentation, and project management skills
  • Ability to work individually and within a highly collaborative global team setting
  • Willingness to learn and adapt in a fast-paced environment
  • Strong experience in communicating with different stakeholders and decision makers, both internally and externally
  • Expert at customer relationship management
  • Advanced ability to understand business objectives through requirements gathering and analysis
  • Impeccable organizational awareness skills
  • Have completed or currently Pursuing Certifications such as is a nice to have. If not, we will support you in obtaining these with our tuition reimbursement program.

Technical Qualities:
  • Experience in IT professional related topics such as server and software installation, configuration and administration, especially for Windows Server, Microsoft SQL Server, Dynamics CRM, SharePoint, Microsoft 365 & Azure technologies
  • Understanding of Microsoft SharePoint architecture, components, and configuration, including the differences between SharePoint versions and hybrid architecture
  • Working knowledge of TCP/IP, DNS, SMTP, and DHCP technologies
  • Working knowledge of Microsoft SQL Server, IIS, and Active Directory
  • Broader knowledge of server and cloud offerings in the tech industry i.e. Office 365, Azure, AWS, Google Cloud is strongly preferred.

Benefits we offer:
  • Competitive market-based compensation (salary, yearly bonus + equity)
  • Career progression and internal mobility opportunities across our global footprint in North America, EMEA, and APAC
  • Work life balance through hybrid working model of 3 days a week in office
  • Unlimited PTO

The Salary Range for this role is $100,000 - $130,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions-apply even if your expectations fall outside the range.
Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.

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