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Partner Success Manager Jobs in Virginia (NOW HIRING)

Oryx Software Inc

Customer Success Manager

Mclean, VA · On-site

... Success Manager in the innovative dental technology space. The ideal candidate will be passionate ... Facilitate seamless onboarding experiences for new clients, in partnership with our onboarding ...

Oryx Software Inc

Customer Success Manager

Mclean, VA · On-site

... Success Manager in the innovative dental technology space. The ideal candidate will be passionate ... Facilitate seamless onboarding experiences for new clients, in partnership with our onboarding ...

Capital One

Dealer Success Manager Coach

Richmond, VA · On-site

Dealer Success Manager Coach As a Dealer Success Manager People Leader with Capital One Auto, you ... This cohesive partnership is essential to delivering exceptional service to our Dealer customers.

PerformYard

Customer Success Manager

Arlington, VA · Remote

You will partner with customer personnel to implement PerformYard. This includes supporting product ... Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management ...

Capital One

Dealer Success Manager Coach

Mclean, VA · On-site

Dealer Success Manager Coach As a Dealer Success Manager People Leader with Capital One Auto, you ... This cohesive partnership is essential to delivering exceptional service to our Dealer customers.

PerformYard

Customer Success Manager

Arlington, VA · On-site +1

You will partner with customer personnel to implement PerformYard. This includes supporting product ... Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management ...

Capital One

Dealer Success Manager Coach

Mclean, VA · On-site

Dealer Success Manager Coach As a Dealer Success Manager People Leader with Capital One Auto, you ... This cohesive partnership is essential to delivering exceptional service to our Dealer customers.

Cleo

Customer Success Manager

Richmond, VA · On-site

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts ... Partner closely with Sales, Pre-Sales, Professional Services, Support, and Product to deliver a ...

Urban Legend

Creator Success Manager

Alexandria, VA · On-site

Urban Legend's Creator Success Manager will grow and support our community of creators. This is a ... We partner with some of the most trusted voices across social media to launch high-impact, action ...

S&P Global

Customer Success Manager

Charlottesville, VA · On-site

$59K - $84K/yr

Partnering with Product Specialists and Product Management to understand new enhancements and share ... Customer Success or account management certification (such as Customer Success Association ...

Guardz

Customer Success Manager

Alexandria, VA

Guide new partners to first value and monitor adoption to catch risk before it affects renewals ... Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in ...

Urban Legend

Creator Success Manager

Alexandria, VA

Urban Legend's Creator Success Manager will grow and support our community of creators. This is a ... We partner with some of the most trusted voices across social media to launch high-impact, action ...

IOTAP Inc

Customer Success Manager

Reston, VA · On-site

You will be working with the business leaders to drive outcomes in a fast-growing market. visit: www.work365apps.com As a Customer Success Manager , you will partner with customer stakeholders to ...

IOTAP Inc.

Customer Success Manager

Reston, VA · On-site

You will be working with the business leaders to drive outcomes in a fast-growing market. visit: www.work365apps.com As a Customer Success Manager , you will partner with customer stakeholders to ...

Spgi

Customer Success Manager

Charlottesville, VA

$59K - $84K/yr

Partnering with Product Specialists and Product Management to understand new enhancements and share ... Customer Success or account management certification (such as Customer Success Association ...

EverDriven

Customer Success Manager

Richmond, VA · Remote

EverDriven is the nation's leading provider of alternative student transportation, partnering with ... The Customer Success Manager is essential for driving growth and supporting customers and school ...

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Showing results 21-40

All JobsPartner Success JobsPartner Success Manager JobsPartner Success Manager Jobs in Virginia

Partner Success Manager information

See Virginia salary details

$32.2K

$82.4K

$138.8K

How much do partner success manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for partner success manager in Virginia is $82,352.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $98,200.00 per year, depending on experience, location, and employer.

What is a partner success manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What are the typical challenges a partner success manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What are popular job titles related to Partner Success Manager jobs in Virginia?

For Partner Success Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Partner Success Manager jobs in Virginia look for?

The top searched job categories for Partner Success Manager jobs in Virginia are:

What cities in Virginia are hiring for Partner Success Manager jobs?

Cities in Virginia with the most Partner Success Manager job openings:

Partner Success Manager jobs near you
Infographic showing various Partner Success Manager job openings in Virginia as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $82,352 per year, or $39.6 per hour.

Customer Success Manager

Oryx Software Inc

Mclean, VA • On-site

Full-time

Dental

Re-posted 10 days ago

Job description

Join the herd! Oryx is seeking highly motivated and customer-focused individuals to join our team as a Customer Success Manager in the innovative dental technology space. The ideal candidate will be passionate about helping our clients maximize the value of our products and services, ensuring their long-term success and satisfaction. This role requires a blend of technical understanding, relationship management, and a proactive approach to customer engagement.

Responsibilities:
  • Client Relationship Management: Build and maintain strong, lasting relationships with key clients, acting as their primary point of contact and trusted advisor.
  • Onboarding & Training: Facilitate seamless onboarding experiences for new clients, in partnership with our onboarding, training and support team, to ensure successful adoption of Oryx across all offices and users.
  • Product Adoption & Utilization: Monitor client engagement and product usage, identifying opportunities to increase adoption, feature utilization, and overall client satisfaction.
  • Proactive Engagement: Proactively reach out to clients to discuss their needs, gather feedback, and offer solutions that align with their business goals.
  • Issue Resolution: Serve as an escalation point for client issues, working closely with technical support and product teams to ensure timely and effective resolution.
  • Renewals & Upselling: Collaborate with growth sales teams to identify potential upsell and cross-sell opportunities, and manage client renewals to ensure high retention rates.
  • Feedback & Advocacy: Collect and synthesize client feedback to inform product development and improvement initiatives. Encourage satisfied clients to become advocates for our brand.
  • Performance Reporting: Track and report on key customer success metrics, including client health scores, retention rates, and satisfaction levels.
Need to Have:
  • Excellent communication, interpersonal, and presentation skills.
  • Bachelor's degree or equivalent professional experience.
  • Experience in client-facing roles (examples: customer success, account management, or consulting).
  • Proven ability to build and maintain strong client relationships.
  • Proactive problem-solver with a strong customer advocacy mindset.
  • Ability to manage multiple client accounts and competing priorities in a fast-paced environment.
  • Willingness to travel occasionally for client visits or industry events.
  • Proficiency with CRM software and customer success platforms (e.g., Salesforce, HubSpot).
Nice to Have:
  • Bachelor's degree in Business, Marketing, Healthcare Administration, or a related field.
  • Experience in customer success, account management, or client services within a SaaS company.
  • Experience in the dental or healthcare technology industry.
  • Familiarity working in a SaaS environment.
  • Strong understanding of dental practice operations and workflows.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunity to work with the leading dental technology in the market.
  • A collaborative and supportive team environment.
  • Professional development and growth opportunities.
Why Join Oryx?

At Oryx, we’re on a mission to transform dental software and empower practices with modern, intuitive solutions. As a Customer Success Manager, you’ll be at the heart of that mission, ensuring our customers succeed, love using Oryx, and grow with us. You’ll have the opportunity to build deep client partnerships, drive adoption and outcomes, and directly shape how dental practices experience the future of technology.

To Apply:

If you’re excited about supporting clients in their journey with a cutting-edge dental software platform, we’d love to hear from you!