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Partner Success Manager Jobs in Virginia (NOW HIRING)

24 Seven Talent

Customer Success Manager

Alexandria, VA · On-site

$85K - $100K/yr

... Customer Success Manager to develop strong, long-term customer relationships and make strategic ... Partner cross-functionally with sales, onboarding, support, product, finance, and operations teams

IOTAP Inc.

Customer Success Manager

Reston, VA

You will be working with the business leaders to drive outcomes in a fast-growing market. visit: www.work365apps.com As a Customer Success Manager , you will partner with customer stakeholders to ...

Urban Legend

Creator Success Manager

Alexandria, VA · On-site

Urban Legend's Creator Success Manager will grow and support our community of creators. This is a ... We partner with some of the most trusted voices across social media to launch high-impact, action ...

IOTAP Inc

Customer Success Manager

Reston, VA · On-site

You will be working with the business leaders to drive outcomes in a fast-growing market. visit: www.work365apps.com As a Customer Success Manager , you will partner with customer stakeholders to ...

EverDriven

Customer Success Manager

Richmond, VA · Remote

EverDriven is the nation's leading provider of alternative student transportation, partnering with ... The Customer Success Manager is essential for driving growth and supporting customers and school ...

Urban Legend

Creator Success Manager

Alexandria, VA · On-site

Urban Legend's Creator Success Manager will grow and support our community of creators. This is a ... We partner with some of the most trusted voices across social media to launch high-impact, action ...

Paradigm

Client Success Manager

Virginia Beach, VA · On-site

$65K - $90K/yr

We are seeking a senior-level Client Success Manager to support complex client relationships, lead ... Partner with Client Relations leadership on recurring service issues, systemic client risks, and ...

EverDriven

Customer Success Manager

Arlington, VA · Remote

EverDriven is the nation's leading provider of alternative student transportation, partnering with ... The Customer Success Manager is essential for driving growth and supporting customers and school ...

EverDriven

Customer Success Manager

Virginia Beach, VA · Remote

EverDriven is the nation's leading provider of alternative student transportation, partnering with ... The Customer Success Manager is essential for driving growth and supporting customers and school ...

Paradigm

Client Success Manager

Virginia Beach, VA · On-site

$65K - $90K/yr

We are seeking a senior-level Client Success Manager to support complex client relationships, lead ... Partner with Client Relations leadership on recurring service issues, systemic client risks, and ...

GenLogs

Customer Success Manager

Richmond, VA · On-site

Business Development, Sales, Pre-Sales, Customer Support, Partnerships, Channel, and Marketing * We ... ABOUT THE JOB The primary focus of the Customer Success Manager role is to provide world-class ...

Exostar

Customer Success Manager

Herndon, VA · On-site

$250K/yr

Overview The Customer Success Manager (CSM) is a key member of Exostar's Go-To-Market team ... In this role, you will partner closely with customers to deliver outstanding experiences, ensure ...

Everfox

Customer Success Manager

Herndon, VA · On-site +1

The Customer Success Manager (CSM) is a strategic, customer-facing role responsible for building ... Act as the primary customer contact for ongoing operations, partnering with Professional Services ...

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Showing results 1-20

All JobsPartner Success JobsPartner Success Manager JobsPartner Success Manager Jobs in Virginia

Partner Success Manager information

See Virginia salary details

$32.2K

$82.4K

$138.8K

How much do partner success manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for partner success manager in Virginia is $82,352.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $98,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Partner Success Manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What does a partner success manager do?

A partner success manager is responsible for building and maintaining strong relationships with business partners, ensuring they meet their goals and are satisfied with the company's products or services. They coordinate communication, provide support, and identify opportunities for mutual growth, often using CRM tools and data analysis to track performance and address issues.

What is a Partner Success Manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the typical challenges a Partner Success Manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.

What jobs in the US pay 300,000 a year?

Partner Success Managers in technology, finance, or consulting firms can earn $300,000 or more annually, especially with experience, bonuses, and stock options. High-level executive roles such as directors or vice presidents in these industries also often reach or exceed this salary level, typically requiring advanced skills, leadership experience, and relevant certifications.

How much do partner success managers make in the US?

Partner Success Managers in the US typically earn an average salary ranging from $70,000 to $120,000 annually, depending on experience, location, and company size. Senior roles or those with specialized skills may earn higher compensation, often including bonuses and benefits.

Do CSMS make good money?

Partner Success Managers (CSMs) typically earn a competitive salary that varies based on experience, location, and company size. They often receive additional compensation such as bonuses or commissions, especially in roles involving client retention and account growth. Overall, CSMs can have a lucrative career path with opportunities for advancement and increased earnings.
What are popular job titles related to Partner Success Manager jobs in Virginia? For Partner Success Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Partner Success Manager jobs in Virginia look for? The top searched job categories for Partner Success Manager jobs in Virginia are:
What cities in Virginia are hiring for Partner Success Manager jobs? Cities in Virginia with the most Partner Success Manager job openings:
Partner Success Manager jobs near you
Infographic showing various Partner Success Manager job openings in Virginia as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $82,352 per year, or $39.6 per hour.
Customer Success Manager

Customer Success Manager

24 Seven Talent

Alexandria, VA • On-site

$85K - $100K/yr

Other

Posted 28 days ago

Job description

Job Type: Full-Time

Compensation: $85,000-100,000/year + annual bonus

Location: Alexandria, VA (onsite - 10 WFH days per quarter)


Our association client is seeking a Customer Success Manager to develop strong, long-term customer relationships and make strategic, operational, and measurable contributions to customer business objectives. This individual will serve as the primary owner of a portfolio of high-value accounts, helping drive adoption, engagement, retention, and expansion across AI-powered marketing solutions for multi-location businesses.


Responsibilities

  • Serve as the primary point of contact and account owner for a portfolio of high-value customers
  • Build and maintain strong customer relationships while acting as a trusted advisor
  • Drive product adoption, enablement, retention, and account growth
  • Identify and mitigate churn risk across the customer portfolio
  • Support recurring revenue growth through customer engagement and expansion efforts
  • Analyze customer lifecycle metrics to improve onboarding, adoption, retention, and engagement strategies
  • Partner cross-functionally with sales, onboarding, support, product, finance, and operations teams
  • Execute multi-channel communication strategies across email, phone, video, and internal collaboration
  • Ensure a high level of customer satisfaction, advocacy, and long-term success


Requirements

  • Bachelor’s degree strongly preferred
  • 3–5 years of related experience in customer success, account support, account management, or a similar role
  • Proven success in retention, growth, or customer engagement initiatives
  • Strong organizational skills with the ability to manage multiple accounts and priorities in a fast-paced environment
  • Customer-centric mindset with a balance of technical understanding and commercial awareness
  • Strong analytical, problem-solving, and critical-thinking skills
  • Excellent written and verbal communication skills
  • Experience working with senior-level and executive stakeholders
  • Ability to lead or influence cross-functional teams and external stakeholders
  • Experience in SaaS, enterprise software, social media management, SEO/GEO/AEO, or technology-enabled services is preferred
  • Proficiency with CRM systems such as HubSpot and Microsoft Office

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