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Partner Success Jobs in Texas (NOW HIRING)

Sangoma

National Partner Manager - TSB/TSD Remote

Dallas, TX · Remote

$81K - $82K/yr

Enabling partner success through training, sales support, and strategic collaboration The ideal candidate understands the telecom and cloud communications landscape and has experience working with ...

WalkMe

Post Sales AI Automation Manager

Austin, TX

Delivery Operations AI Automation (Partner Success, Client Solutions, PS) * Serve as the primary Ops focal point for Partner Success and Client Solutions, and as backup support to the Ops lead for ...

Gartner

Client Success Partner

Irving, TX · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner ...

Gartner

Client Success Partner

Irving, TX · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner ...

Gartner

Client Success Partner

Irving, TX · On-site +1

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... partners to overcome obstacles and maximize the value Gartner delivers to clients Conduct regular ...

WalkMe

Post Sales AI Automation Manager

Austin, TX · On-site

Delivery Operations AI Automation (Partner Success, Client Solutions, PS) * Serve as the primary Ops focal point for Partner Success and Client Solutions, and as backup support to the Ops lead for ...

Gartner, Inc.

Client Success Partner

Irving, TX · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... partners to overcome obstacles and maximize the value Gartner delivers to clients • Conduct ...

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Partner Success information

What is a partner success?

Partner Success roles focus on building and maintaining strong relationships with a company's business partners. Professionals in these positions ensure that partners achieve their desired outcomes when collaborating with the company, providing support, guidance, and resources as needed. They often act as the main point of contact, helping partners navigate challenges and maximize the value of the partnership. Typical tasks include onboarding new partners, addressing concerns, monitoring performance metrics, and driving mutual growth initiatives.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management, strategic thinking, and a background in business or account management, often supported by a relevant degree. Familiarity with CRM platforms, data analytics tools, and partner management software is typically required. Exceptional communication, problem-solving abilities, and collaboration skills help you build trust and effectively address partner needs. These competencies are essential for driving partner satisfaction, retention, and mutual business growth.

What is the difference between Partner Success vs Customer Success Manager?

AspectPartner SuccessCustomer Success Manager
Primary FocusBuilding and maintaining relationships with partners to drive mutual growthEnsuring customer satisfaction and retention within a company's user base
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end customers and internal support teams
Required CredentialsOften requires industry-specific knowledge, relationship management skillsRequires customer service, communication, and product knowledge

Partner Success professionals focus on managing relationships with external partners to foster growth and collaboration, while Customer Success Managers work directly with end customers to ensure satisfaction and retention. Both roles require strong communication skills and industry knowledge but differ mainly in their target audiences and relationship types.

How does a partner success professional typically collaborate with internal teams to support external partners?

Partner Success professionals frequently work cross-functionally, coordinating with sales, product, and customer support teams to ensure that external partners receive timely assistance and resources. They act as a bridge, communicating partner needs and feedback internally, and aligning company offerings with partner goals. This collaboration helps resolve issues efficiently, drive mutual growth, and foster long-term relationships. Expect regular meetings and joint projects with various departments to ensure partner satisfaction and success.
What are the most commonly searched types of Partner Success jobs in Texas? The most popular types of Partner Success jobs in Texas are:
What are popular job titles related to Partner Success jobs in Texas? For Partner Success jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Partner Success jobs in Texas look for? The top searched job categories for Partner Success jobs in Texas are:
What cities in Texas are hiring for Partner Success jobs? Cities in Texas with the most Partner Success job openings:
Partner Success jobs near you
Infographic showing various Partner Success job openings in Texas as of July 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution.

Lead Partner Success Specialist (Remote)

Teaching Strategies, LLC

Denton, TX • On-site, Remote

Full-time

Medical, Retirement, PTO

Re-posted 24 days ago

Job description

Lead Partner Success Specialist (Remote)
Department: Partner Success
Employment Type: Full Time
Location: Denton, Texas
Description
Be a Part of our Team!
Join a working team that is dedicated to the mission of the work we do!
Teaching Strategies is an innovative edtech organization focused on connecting teachers, children, and families. As front runners in the early childhood education market, we build dynamic, top-quality digital products that integrate all of the essential elements of a high-quality solution: curriculum, assessment, professional development, and family engagement. We are building a team of results-oriented individuals who will thrive in a collaborative, work-hard/play-hard culture. We pride ourselves on the impact we have on the early childhood field through supporting teachers who are doing the most important work there is, teaching children to become creative, confident thinkers.
Position Overview
The Partner Success team's mission is to provide a world class experience for our customers. The team is responsible for building and delivering best in class customer journeys that allow our customers to realize the value of Teaching Strategies solutions as soon as possible and to encourage adoption of those solutions within their organizations. We are looking for a forward-thinking, creative, and strategic Partner Specialist. This person will focus on redefining consistent, scalable, and measurable processes related to a client's journey with Teaching Strategies. This role requires a strong balance of creativity and refined execution, so we are looking for a candidate eager to experiment, explore new tactics, and continually improve our ability to understand and connect with our clients. Above all, this person must have excellent customer service and communications skills. As the main point of contact for new customers, this individual will be the face of Teaching Strategies and will eventually play an integral part in ensuring that customers choose our products and solutions year after year.
This is a unique specialist role reporting directly to the Director of Strategic Accounts and working collaboratively and frequently with the account managers.
Specific Roles & Responsibilities:
  • Bilingual (English/Spanish) preferred but not required
  • Preference for candidates based on the East Coast (ideally within reasonable travel distance to NYC)
  • Manage implementation and onboarding of all new and renewing partners
  • Deliver engaging, comprehensive trainings to customers and ensure customer readiness to go live
  • Develop product knowledge expertise in order to guide customers to realize value quickly
  • Project manage new client implementations via email, phone, and web-based tools
  • Track implementation tasks against a schedule and coordinate with internal staff to ensure goals are met on a timely basis
  • Take a proactive data driven approach by ensuring that customer adoption and usage metrics track with expectations.
  • Identify churn risks and develop proactive plans to increase customer retention.
  • Performance will be measured by overall customer satisfaction metrics as well as retention rates.
  • Work closely with our sales team to manage the life of our accounts post-sale through renewal- Answer or delegate ongoing questions from clients.
  • Provide ongoing feedback to the Implementation team lead and department head on ways to improve client onboarding and implementation success
  • Work with the Support and development teams on improving the product based on customer feedback
  • High level customer support and communication. Must be comfortable answering customer questions and guiding them to answers.
  • Adapt to evolving program implementation goals while effectively managing competing priorities and delivering high-quality work within tight timelines

Additional Roles and Responsibilities for Large Scale Implementations
Drive successful implementation, adoption, and ongoing support of early childhood education solutions across a large-scale partnership. Serve as a key liaison between stakeholders, providing training, communication, and strategic guidance to ensure effective platform use and program outcomes.
  • Manage high-volume support channels, responding to inquiries within 48 hours and maintaining resource documentation. Proactively engage users through in-platform messaging, newsletters, and community forums.
  • Plan, coordinate, and deliver virtual and in-person training sessions for educators, coaches, and leaders. Manage registrations, communications, session logistics, and follow-up (including certification). Tailor learning opportunities to meet diverse workforce needs.
  • Partner with senior leadership and cross-functional teams to plan ongoing professional learning, align on goals, and address implementation challenges. Facilitate regular meetings, create agendas, and provide strategic insights
  • Support onboarding and adoption for new sites and initiatives. Contribute to the development of implementation tools and resources, including documentation and data-informed materials.
  • Collaborate with data teams to support rostering processes, troubleshoot issues, and improve workflows. Monitor trends and identify opportunities for process improvement.
  • Develop and maintain user-facing content including newsletters, help resources, and internal documentation. Coordinate webinars and platform walkthroughs to increase product utilization.

Qualifications:
  • Bilingual (English/Spanish) preferred but not required
  • Preference for candidates based on the East Coast (ideally within reasonable travel distance to NYC)
  • Experience with Teaching Strategies products and services highly preferred
  • Strong knowledge of early childhood education content and pedagogy preferred
  • 2-4 years of experience in Customer Support, Customer Success, Onboarding/ Implementation or Account Management with examples of success
  • Bachelor's Degree in education or other related areas required
  • Ability to comfortably communicate at multiple levels with customers (i.e. technical/non-technical /management).
  • Experience with Salesforce, ChurnZero or another CRM solution is highly desired
  • Superior organizational capabilities and time management skills are a must
  • Must have proven track record and capabilities for delivering excellent customer experiences
  • Must have strong analytical, problem solving and troubleshooting skills
  • Excellent written and verbal communication skills
  • Effective organizational skills
  • Effective presentation skills

Why Teaching Strategies
At Teaching Strategies, our solutions and services are only as strong as the teams that create them. By bringing passion, dedication, and creativity to your job every day, there's no telling what you can do and where you can go! We provide a competitive compensation and benefits package, flexible work schedules, opportunities to engage with co-workers, access to career advancement and professional development opportunities, and the chance to make a difference in the communities we serve.
Let's open the door to your career at Teaching Strategies!
Some additional benefits & perks while working with Teaching Strategies
Teaching Strategies offers our employees a robust suite of benefits and other perks which include:
  • Competitive compensation package
  • Employee Equity Appreciation Program
  • Health and wellness insurance benefits
  • 401k with employer match
  • Flexible work environment
  • Unlimited paid time off (which includes paid holidays and Winter Break)
  • Paid parental leave
  • Tuition assistance, professional development, and opportunities for career growth
  • Best in class technology equipment for every employee
  • Penthouse suite in downtown DC seconds away from Washington Nationals Stadium and Audi Field

Teaching Strategies is an equal opportunity employer and is committed to fostering a workplace where everyone can thrive.
Equal Employment Opportunity (EEO)
Family and Medical Leave Act (FMLA)
Employee Polygraph Protection Act (EPPA)

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