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Partner Success Jobs in Austin, TX (NOW HIRING)

Why This Role Exists Altro's partners -- wellness practitioners across the country -- need a real person on the other side of the platform. Someone who onboards them well, answers their questions ...

New

As a Partner Success Manager, you will help us activate new partners in Austin and work with our broader team to help our restaurant and retail partners build their business on our platform. In this ...

As a Senior Partner Success Associate, you will play a pivotal role in supporting our team in reaching this objective, understanding our partners' goals, and driving repeat business. Our partners ...

Posted today

Partner Growth

Austin, TX · On-site

$90 - $120/hr

Own partner success from implementation through growth: Be the primary day‑to‑day contact for priority partners, ensuring launches are on time and programs deliver measurable results. You would ...

Partner Growth

Austin, TX · On-site

$80 - $120/hr

Own partner success from implementation through growth: Be the primary day‑to‑day contact for priority partners, ensuring launches are on time and programs deliver measurable results. You would ...

New

Establish the early logistics partner playbook including enablement materials, onboarding process, and partner-success motions. * Support internal sales teams in articulating the value of 3PL ...

Coordinate with Channel & Ecosystem, Sales, and Customer Success stakeholders to keep the program aligned to evolving partner and business needs. * Identify content gaps and continuously improve the ...

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Partner Success information

See Austin, TX salary details

$30.2K

$116.5K

How much do partner success jobs pay per year?

As of Aug 7, 2026, the average yearly pay for partner success in Austin, TX is $112,110.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,500.00 and $115,500.00 per year, depending on experience, location, and employer.

What is a partner success?

Partner Success roles focus on building and maintaining strong relationships with a company's business partners. Professionals in these positions ensure that partners achieve their desired outcomes when collaborating with the company, providing support, guidance, and resources as needed. They often act as the main point of contact, helping partners navigate challenges and maximize the value of the partnership. Typical tasks include onboarding new partners, addressing concerns, monitoring performance metrics, and driving mutual growth initiatives.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management, strategic thinking, and a background in business or account management, often supported by a relevant degree. Familiarity with CRM platforms, data analytics tools, and partner management software is typically required. Exceptional communication, problem-solving abilities, and collaboration skills help you build trust and effectively address partner needs. These competencies are essential for driving partner satisfaction, retention, and mutual business growth.

What is the difference between Partner Success vs Customer Success Manager?

AspectPartner SuccessCustomer Success Manager
Primary FocusBuilding and maintaining relationships with partners to drive mutual growthEnsuring customer satisfaction and retention within a company's user base
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end customers and internal support teams
Required CredentialsOften requires industry-specific knowledge, relationship management skillsRequires customer service, communication, and product knowledge

Partner Success professionals focus on managing relationships with external partners to foster growth and collaboration, while Customer Success Managers work directly with end customers to ensure satisfaction and retention. Both roles require strong communication skills and industry knowledge but differ mainly in their target audiences and relationship types.

How does a partner success professional typically collaborate with internal teams to support external partners?

Partner Success professionals frequently work cross-functionally, coordinating with sales, product, and customer support teams to ensure that external partners receive timely assistance and resources. They act as a bridge, communicating partner needs and feedback internally, and aligning company offerings with partner goals. This collaboration helps resolve issues efficiently, drive mutual growth, and foster long-term relationships. Expect regular meetings and joint projects with various departments to ensure partner satisfaction and success.
What are the most commonly searched types of Partner Success jobs in Austin, TX? The most popular types of Partner Success jobs in Austin, TX are:
What are popular job titles related to Partner Success jobs in Austin, TX? For Partner Success jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Partner Success jobs in Austin, TX look for? The top searched job categories for Partner Success jobs in Austin, TX are:
What cities near Austin, TX are hiring for Partner Success jobs? Cities near Austin, TX with the most Partner Success job openings:
Infographic showing various Partner Success job openings in Austin, TX as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $112,110 per year, or $53.9 per hour.

Partner Success Specialist

Altro Health

Austin, TX • Remote

$50/hr

Full-time, Contractor

Posted yesterday

New


Job description

About Us

Altro powers the next generation of wellness businesses with clinical infrastructure built for growth.

We're building a platform that enables wellness businesses to offer clinical services they currently can't provide on their own, including blood testing, prescriptions, and peptides, supervised by a clinical team. Think Shopify for wellness businesses.

The team behind Altro has done this before: Harvard Business School MBAs and a second-time founder, alongside operators and executives who've taken startups through exits as founding-team members. We're backed by top venture capital firms.

The tailwinds are massive: Peptides going mainstream, GLP-1s unlocking the category, the longevity movement in full swing, and AI unlocking what wasn't possible a year ago.

We're still early. Which means every hire matters. Join at the ground floor, work directly with the founders, and be part of something rare: a company at the intersection of a massive market shift and the moment when AI is reshaping what small teams can build.

Why This Role Exists

Altro's partners — wellness practitioners across the country — need a real person on the other side of the platform. Someone who onboards them well, answers their questions quickly, notices when they're stuck, and helps them succeed.

This is that person. You'll own the day-to-day partner relationship: from first login to steady engagement, from routine questions to escalation triage. Your work directly impacts partner retention, which directly impacts Altro's growth.

Requirements

What You'll Own

Partner onboarding. Lead new partners through platform training, initial setup, and first successful use. Set them up to succeed independently.

Day-to-day partner support. Serve as the primary point of contact for partner questions, platform issues, and general support. Respond promptly, resolve thoroughly, escalate when needed.

Engagement monitoring. Watch partner activity and proactively reach out to at-risk or inactive partners. Bring them back before they churn.

Escalation and coordination. Log all interactions in Intercom. Escalate clinical or compliance questions to the right internal team. Keep partner-facing communication clear and accurate.

Retention contribution. Contribute to partner-facing resources — FAQs, playbooks, onboarding materials — and to broader retention initiatives as they develop.

What You Bring
  • 4+ years in account management, customer service, concierge, or similar support role
  • Quick learner and tech savvy. You pick up new platforms fast, get comfortable with new tools quickly, and figure things out without a manual
  • Relationship-driven. You build trust across diverse practitioner types, from solo coaches to multi-location clinic owners
  • Clear communicator. You translate clinical and platform concepts into language non-clinical audiences understand
  • Highly organized. You manage a portfolio of partners with consistent follow-up, clean documentation, and no dropped balls
  • Health tech curious. You treat sensitive information with discretion and are comfortable in a healthcare-adjacent environment
  • Startup-minded. You're comfortable with ambiguity, bring ideas to the table, and don't wait to be told what to do

Benefits

Logistics
  • Location: US-based, remote
  • Hours: Full-time contract
  • Classification: 1099 independent contractor
  • Compensation: $50/hour
Why This Role

You'll be the human face of Altro for the partners who make our platform work. You'll build real relationships with wellness operators across the country, see how a fast-growing B2B platform actually operates from the customer-facing side, and grow with the company as we scale.

If you thrive on being the person others rely on — the one who makes things run smoothly, notices what others miss, and knows how to make each interaction feel like it matters — this is that role.