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Partner Success Manager Jobs in Austin, TX (NOW HIRING)

Zipline

Partner Success Manager, Austin

Austin, TX · On-site

$90K - $120K/yr

As a Partner Success Manager, you will help us activate new partners in Austin and work with our broader team to help our restaurant and retail partners build their business on our platform. In this ...

Zipline

Partner Success Manager, Austin

Austin, TX · On-site

$90K - $120K/yr

As a Partner Success Manager, you will help us activate new partners in Austin and work with our broader team to help our restaurant and retail partners build their business on our platform. In this ...

Bright Harbor

Partner Success Lead

Austin, TX · On-site

$115K/yr

This role goes beyond relationship management. You will help design partnership models and work ... Success in this role means shepherding early partnerships into their full potential while creating ...

Contrarian Thinking

Broker Success Manager

Austin, TX · On-site

$90K - $135K/yr

We're looking for an experienced, process-driven partner manager to strengthen and grow our broker ... Proven relationship manager: experience in account management, partner success, or customer success.

Wolters Kluwer

Customer Success Manager

Austin, TX

The CSM partners closely with Sales and customers to understand business needs, gather requirements ... The Customer Success Manager supports the sales and project lifecycle by responding to inbound ...

Wolters Kluwer

Customer Success Manager

Austin, TX · On-site

The CSM partners closely with Sales and customers to understand business needs, gather requirements ... The Customer Success Manager supports the sales and project lifecycle by responding to inbound ...

Wolters Kluwer

Customer Success Manager

Austin, TX

The CSM partners closely with Sales and customers to understand business needs, gather requirements ... The Customer Success Manager supports the sales and project lifecycle by responding to inbound ...

Wolters Kluwer

Customer Success Manager

Austin, TX · On-site

The CSM partners closely with Sales and customers to understand business needs, gather requirements ... The Customer Success Manager supports the sales and project lifecycle by responding to inbound ...

Hackajob

Customer Success Manager

Austin, TX · On-site

Partner with Account Managers to drive retention targets by improving transfer success, reducing operational issues, lowering contact rates, and enhancing overall partnership scalability. * Own ...

hackajob

Customer Success Manager

Austin, TX · On-site

Customer Success Manager Wise is a global technology company, building the best way to move and ... You will be owning Wise Platform partner volume retention and operational performance, working ...

Handraise

Customer Success Manager

Austin, TX · On-site

Customer Success Manager We are seeking a highly skilled Customer Success Manager to help us build ... Act as a strategic partner to clients, helping them operationalize media intelligence into PR, ...

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All JobsPartner Success JobsPartner Success Manager JobsPartner Success Manager Jobs in Austin, TX

Partner Success Manager information

See Austin, TX salary details

$32.2K

$82.3K

$138.8K

How much do partner success manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for partner success manager in Austin, TX is $82,334.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $98,100.00 per year, depending on experience, location, and employer.

What is a partner success manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What are the typical challenges a partner success manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What are the most commonly searched types of Partner Success jobs in Austin, TX?

The most popular types of Partner Success jobs in Austin, TX are:

What are popular job titles related to Partner Success Manager jobs in Austin, TX?

For Partner Success Manager jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Partner Success Manager jobs in Austin, TX look for?

The top searched job categories for Partner Success Manager jobs in Austin, TX are:

What cities near Austin, TX are hiring for Partner Success Manager jobs?

Cities near Austin, TX with the most Partner Success Manager job openings:

Partner Success Manager jobs near you
Infographic showing various Partner Success Manager job openings in Austin, TX as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $82,314 per year, or $39.6 per hour.

Partner Success Manager, Austin

Zipline

Austin, TX • On-site

$90K - $120K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 26 days ago

Job description

 
About You and The Role 

Zipline is building the future of instant delivery. As a Partner Success Manager, you will help us activate new partners in Austin and work with our broader team to help our restaurant and retail partners build their business on our platform.

In this role you will directly own the relationship with our Austin restaurants and retail partners.  You will be responsible for launching new restaurant and retail sites with our drone delivery service, building trusted relationships with the local restaurant and store managers at these sites, and identifying opportunities to grow the business. You are our important 'eyes and ears' on the ground - providing insights on pain points and identifying new product features and capabilities.

To do this role well you will need to be curious, pragmatic and customer obsessed. You should be a structured thinker and action oriented - able to coordinate across multiple teams to develop a plan and drive execution. Finally, you should be a self-starter who is comfortable with ambiguity and adapting to a changing environment.

This role will be based locally in Austin, Texas.

What You'll Do 
  • Collaborate with Zipline's partners to understand their operations, identify their business objectives, and develop a strong day to day operating partnership
  • Work cross-functionally to launch and expand Zipline's service to partners, identify & solve challenges, and drive continuous improvement
  • Establish regular communication with the local management at our restaurants and retail partners sites - building a trusted relationship and deep rapport
  • Gather customer insights, analyze data, and report relevant findings to both identify growth opportunities as well as guide our product roadmap 
  • Proactively engage with customer stakeholders to build long-lasting trust
  • Advocate for customer needs to help drive product and service improvements, ensuring that our business is developing with our customers as a top priority
What You'll Bring 
  • 3+ years of experience in partner success, customer success or field  operations - ideally in a delivery marketplace, retail, restaurant or ecommerce environment
  • Demonstrated experience working collaboratively in cross-functional teams
  • Demonstrated experience of pragmatic problem solving and driving initiatives
  • Ability to build trust quickly because you are authentic, direct, and have strong empathy for customers
  • Organization and analysis - you use data to make decisions
  • Confident presenting complex solutions in a way that inspires your audience
  • Familiarity with the business models and value drivers for delivery marketplaces (e.g. Uber Eats, DoorDash), retailers and restaurants
  • A focus on continuous learning - it's how we made it this far!
What Else You Need to Know   

This role is based out of the Austin region. 

The starting cash range for this role is $90,000 - 120,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.
 
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

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