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Partner Success Manager Jobs in Austin, TX (NOW HIRING)

Brivo

Partner Account Manager

Austin, TX · On-site

$65K - $85K/yr

The Partner Account Manager (PAM) is responsible for driving the success, growth, and productivity of assigned reseller partners within a territory. This role operates as a hybrid of channel account ...

Bazaarvoice

Client Success Manager

Austin, TX · Remote

$70K - $76K/yr

Manage the client lifecycle across a portfolio of named enterprise accounts, maintaining a strict ... Partner with clients and internal cross-functional teams (Account Directions, Technical Account ...

DomainTools

Customer Success Manager

Austin, TX · On-site

$135 - $165/hr

Growth Partnership: Collaborate with expansion partners to manage the sales process, meeting ... SaaS offerings experience, with a proven track record of success in both retention and expansion

LogicMonitor

Customer Success Manager

Austin, TX · On-site

The Customer Success Manager is responsible for the success, retention, and growth of LogicMonitor ... You will partner closely with customer stakeholders to drive adoption, demonstrate value, and ...

Canals

Customer Success Manager

Austin, TX · Remote

The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals ... Partner with Product and Engineering to surface customer insights and resolve issues efficiently.

BigCommerce Pty.

Customer Success Manager

Austin, TX · On-site

$100 - $130/hr

Cross-Functional Partnership & Operational Excellence Partner closely with Sales, Product ... Strong understanding of customer lifecycle management, success planning, adoption strategies, and ...

Watermark-Insights

Client Success Manager

Austin, TX · On-site

$70 - $75/hr

About The Role As a Client Success Manager, you will collaborate with clients to ensure they fully ... Partnering with Watermark executive team for top account management * Identifying risks that ...

LogicMonitor

Customer Success Manager

Austin, TX · Hybrid

The Customer Success Manager is responsible for the success, retention, and growth of LogicMonitor ... You will partner closely with customer stakeholders to drive adoption, demonstrate value, and ...

Canals

Customer Success Manager

Austin, TX · On-site

$90 - $130/hr

The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals ... Partner with Product and Engineering to surface customer insights and resolve issues efficiently.

watermark

Client Success Manager

Austin, TX · On-site

$70K - $75K/yr

About The Role As a Client Success Manager, you will collaborate with clients to ensure they fully ... Partnering with Watermark executive team for top account management * Identifying risks that ...

Compass

Customer Success Manager

Austin, TX · On-site

Please note: this role is 100% in-office in Austin, TX As a Customer Success Manager (internally ... Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass

Watermark Insights

Client Success Manager

Austin, TX · On-site

$70K - $75K/yr

About The Role As a Client Success Manager, you will collaborate with clients to ensure they fully ... Partnering with Watermark executive team for top account management * Identifying risks that ...

BigCommerce Pty

Customer Success Manager

Austin, TX · On-site

$90 - $120/hr

Cross‑Functional Partnership & Operational Excellence Partner closely with Sales, Product ... Strong understanding of customer lifecycle management, success planning, adoption strategies, and ...

Commerce Inc

Customer Success Manager

Austin, TX · On-site

$120 - $180/hr

Partner closely with Sales, Product, Marketing, Support, Operations, and Leadership to deliver a ... Strong understanding of customer lifecycle management, success planning, adoption strategies, and ...

ShipperHQ

Customer Success Manager - SaaS

Austin, TX · On-site

Customer Success Manager - SaaS About ShipperHQ: ShipperHQ is a trusted leader in the e-commerce ... Partner closely with Sales, Product, and Support to advocate for customer needs and improve the ...

ShipperHQ

Customer Success Manager - SaaS

Austin, TX · On-site

Customer Success Manager - SaaS About ShipperHQ: ShipperHQ is a trusted leader in the e-commerce ... Partner closely with Sales, Product, and Support to advocate for customer needs and improve the ...

Outpost

Customer Success Manager

Austin, TX · On-site

$95 - $140/hr

Backed by $1B from Greenpoint Partners, we're scaling and building the most valuable logistics ... Qualifications: * 5+ years in customer success, implementation, technical account management, or ...

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All JobsPartner Success JobsPartner Success Manager JobsPartner Success Manager Jobs in Austin, TX

Partner Success Manager information

See Austin, TX salary details

$32.2K

$82.3K

$138.7K

How much do partner success manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for partner success manager in Austin, TX is $82,314.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $98,100.00 per year, depending on experience, location, and employer.

What is a partner success manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What are the typical challenges a partner success manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What are the most commonly searched types of Partner Success jobs in Austin, TX?

The most popular types of Partner Success jobs in Austin, TX are:

What are popular job titles related to Partner Success Manager jobs in Austin, TX?

For Partner Success Manager jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Partner Success Manager jobs in Austin, TX look for?

The top searched job categories for Partner Success Manager jobs in Austin, TX are:

What cities near Austin, TX are hiring for Partner Success Manager jobs?

Cities near Austin, TX with the most Partner Success Manager job openings:

Partner Success Manager jobs near you
Infographic showing various Partner Success Manager job openings in Austin, TX as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $82,314 per year, or $39.6 per hour.

Partner Account Manager

Brivo

Austin, TX • On-site

$65K - $85K/yr

Full-time

Re-posted 6 days ago

Job description

Partner Account Manager
Department: Sales
Employment Type: Full Time
Location: Austin
Compensation: $65,000 - $85,000 / year
Description
JULY SALES CAREER FAIR!!
Austin Sales Talent: We're Hiring Partner Account Managers!
Our Austin sales team is scaling fast, and we are looking for high-performing Partner Account Managers to join us on-site!
If you are a relationship builder, a strategic closer, and someone who thrives on driving revenue growth through channel partners, this is your next big move.
Why This Role?
Impact: You'll be the strategic engine driving adoption and maximizing revenue across our reseller network.
Culture: Join a high-energy, competitive, yet deeply collaborative sales floor right here in Austin.
Growth: We invest in our people-clear paths for career progression and earning potential.
The Fast-Track Hiring Process:
We know top sales talent moves fast, so we are skipping the endless interview loops.
Apply & Screen: Submit your resume today. Our recruiting team is actively screening candidates next week.
The Main Event: Qualified candidates will receive an exclusive invite to an On-Site Sales Career Fair & Interview Day at our Austin office.
Come check out the culture, meet our sales leadership, and walk away with your next big opportunity.
Don't wait-slots for our on-site interview day are limited. INVITE ONLY!
Job Description:
The Partner Account Manager (PAM) is responsible for driving the success, growth, and productivity of assigned reseller partners within a territory. This role operates as a hybrid of channel account management and partner success, ensuring partners are fully enabled, actively selling, and consistently generating revenue.
PAM's work in close alignment with Regional Sales Managers (RSMs) and Sales Engineer (SE) to execute territory strategies, develop partner capabilities, and drive pipeline, adoption, and expansion across the reseller base. The role is accountable for both partner performance and measurable business outcomes, including revenue growth, activation, and pipeline generation.
Key Responsibilities
Partner Success & Account Management
Serve as the primary point of contact for assigned reseller partners.
  • Build and maintain strong relationships across executive, sales, and operational levels within partner organizations.
  • Develop and execute joint success plans aligned to partner growth, adoption, and revenue outcomes.
  • Monitor partner health and proactively address risks to retention or performance.

Revenue Growth & Sales Execution
  • Identify and drive cross-sell, upsell, and expansion opportunities within the partner base.
  • Partner with RSMs to execute territory plans, achieve revenue targets and focus on RMR retention.
  • Support partners in progressing opportunities through the sales cycle, including deal strategy, positioning, and closing support.
  • Maintain visibility into the partner pipeline and contribute to accurate forecasting.

Partner Enablement & Onboarding
  • Lead onboarding and ongoing training programs for reseller sales and technical teams.
  • Ensure partners are fully equipped to position, demo, and sell solutions effectively.
  • Drive adoption of partner tools, platforms, and sales resources.
  • Track and improve partner readiness, certifications, and engagement levels.

Pipeline Development & Market Expansion
  • Identify and pursue expansion opportunities within existing partner accounts to increase adoption of products and services
  • Engage directly in key opportunities alongside partners to influence deal strategy, positioning, and conversion outcomes.
  • Align with marketing on targeted initiatives that support pipeline acceleration and market penetration, ensuring partner execution and follow-through.

Collaboration & Cross-Functional Alignment
  • Work cross-functionally with Sales, Marketing, Product, Support, and Operations to ensure partner success.
  • Act as the internal advocate for partners, providing feedback to improve products, processes, and programs.
  • Coordinate with support and services teams to resolve partner issues and remove friction.

Performance Management & Business Reviews
Conduct regular Bi-annual Business Reviews (2QBRs) with partners in alignment with RSMs.
  • Conduct regular Bi-annual Business Reviews (2QBRs) with partners in alignment with RSMs.
  • Track and report on key performance metrics including adoption, pipeline, and revenue.
  • Use data-driven insights to guide partner strategy and improve outcomes.

Skills, Knowledge and Expertise
  • 3+ years of experience in channel sales, partner management, or account management (SaaS or technology preferred).
  • Strong understanding of channel/reseller business models.
  • Proven ability to drive partner engagement, pipeline, and revenue growth.
  • Experience working cross-functionally across sales, marketing, and product teams.
  • Excellent communication, presentation, and relationship management skills.
  • Highly organized with the ability to manage multiple accounts and priorities

Apply