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Partner Success Jobs in Illinois (NOW HIRING)

Via

Partner Success Manager, Central US

Chicago, IL · On-site

$85K - $110K/yr

As a Partner Success Manager , you'll be the face and voice of Via for our partners both internally and externally. In this dynamic role, you'll be responsible for building genuine and durable ...

Via

Partner Success Manager, Central US

Chicago, IL · On-site

$85K - $110K/yr

As a Partner Success Manager , you'll be the face and voice of Via for our partners both internally and externally. In this dynamic role, you'll be responsible for building genuine and durable ...

SpotOn

Client Success Partner

Chicago, IL · On-site

$55K - $79K/yr

The Client Success Partner manages a large portfolio of strategic accounts and drives client retention and adoption through scalable engagement strategies. This role is ideal for individuals with ...

SpotOn

Client Success Partner

Chicago, IL · On-site

$90 - $120/hr

The Client Success Partner manages a large portfolio of strategic accounts and drives client retention and adoption through scalable engagement strategies. This role is ideal for individuals with ...

AvePoint

Partner Development Manager

Chicago, IL · On-site

$105K - $145K/yr

Your responsibilities will drive partner-sourced revenue, strategic alignment, and success with AvePoint's go-to-market initiatives. Key Responsibilities * Identify, recruit, and strategically align ...

AvePoint

Partner Development Manager

Chicago, IL · On-site

$105K - $145K/yr

Your responsibilities will drive partner-sourced revenue, strategic alignment, and success with AvePoint's go-to-market initiatives. Key Responsibilities * Identify, recruit, and strategically align ...

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Partner Success information

What is a partner success?

Partner Success roles focus on building and maintaining strong relationships with a company's business partners. Professionals in these positions ensure that partners achieve their desired outcomes when collaborating with the company, providing support, guidance, and resources as needed. They often act as the main point of contact, helping partners navigate challenges and maximize the value of the partnership. Typical tasks include onboarding new partners, addressing concerns, monitoring performance metrics, and driving mutual growth initiatives.

How does a partner success professional typically collaborate with internal teams to support external partners?

Partner Success professionals frequently work cross-functionally, coordinating with sales, product, and customer support teams to ensure that external partners receive timely assistance and resources. They act as a bridge, communicating partner needs and feedback internally, and aligning company offerings with partner goals. This collaboration helps resolve issues efficiently, drive mutual growth, and foster long-term relationships. Expect regular meetings and joint projects with various departments to ensure partner satisfaction and success.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management, strategic thinking, and a background in business or account management, often supported by a relevant degree. Familiarity with CRM platforms, data analytics tools, and partner management software is typically required. Exceptional communication, problem-solving abilities, and collaboration skills help you build trust and effectively address partner needs. These competencies are essential for driving partner satisfaction, retention, and mutual business growth.

What is the difference between Partner Success vs Customer Success Manager?

AspectPartner SuccessCustomer Success Manager
Primary FocusBuilding and maintaining relationships with partners to drive mutual growthEnsuring customer satisfaction and retention within a company's user base
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end customers and internal support teams
Required CredentialsOften requires industry-specific knowledge, relationship management skillsRequires customer service, communication, and product knowledge

Partner Success professionals focus on managing relationships with external partners to foster growth and collaboration, while Customer Success Managers work directly with end customers to ensure satisfaction and retention. Both roles require strong communication skills and industry knowledge but differ mainly in their target audiences and relationship types.

What are the most commonly searched types of Partner Success jobs in Illinois?

The most popular types of Partner Success jobs in Illinois are:

What are popular job titles related to Partner Success jobs in Illinois?

For Partner Success jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Partner Success jobs in Illinois look for?

The top searched job categories for Partner Success jobs in Illinois are:

What cities in Illinois are hiring for Partner Success jobs?

Cities in Illinois with the most Partner Success job openings:

Partner Success jobs near you
Infographic showing various Partner Success job openings in Illinois as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution.

Partner Success Manager, Central US

Via

Chicago, IL • On-site

$85K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.
As a Partner Success Manager, you'll be the face and voice of Via for our partners both internally and externally. In this dynamic role, you'll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. You will serve as our partners' trusted advisor by providing strategic guidance on operational, go-to-market, and product-related issues. Simultaneously, you will be an internal advocate for partners with Via by championing for new products and capabilities to facilitate the expansion of each partner's service size and scope.
What You'll Do
  • Own the success of advanced transportation systems in our partner's cities, acting as the primary point of contact for executive city and agency leadership
  • Act as a trusted advisor and consultant to our partners, helping to convert their ideas and community needs into revenue opportunities for Via
  • Build deep and trusting long-term relationships with partners by identifying partner pain points, providing solutions, and recognizing opportunities for service growth and revenue generation
  • Analyze daily, weekly, and long-term service performance data to provide partners with actionable recommendations that improve their services' quality, efficiency, and growth
  • Negotiate multi-year and highly complex contract renewals and service expansions to increase year-on-year revenue from each partnership

Who You Are
  • You have minimum of 4+ years of relevant work experience, including client facing experience, including (but not limited to) consulting, consultative customer success, or success at a high growth company
  • Entrepreneurial relationship builder who remains calm and collected when faced with highly complex, politically sensitive situations
  • Quantitatively-inclined and data savvy; you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations
  • A reliable, motivated self-starter with a growth mentality. You enjoy fast-paced environments, aren't deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility
  • An excellent team player; you're a meaningful individual contributor, and a mentor to others on your team. You view successes as a team effort, and enjoy working with others

Compensation and Benefits:
  • Base salary range: $85,000 - $110,000, determined by experience, knowledge, and skills. Total compensation also includes variable pay and equity.
  • Comprehensive health coverage, with low-cost dental and vision plans.
  • A 401(k) with a generous company match and vesting.
  • Fully paid parental leave for new parents, with extended leave options.
  • Additional benefits (family planning, mental health, pet insurance, and other wellness perks).
  • 20 days of paid time off (PTO) annually.

We're Via, and we build technology that changes the way the world moves. We're driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive.
Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.
If you're excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn't align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities.
Ready to join the ride?
Via is an equal opportunity employer.

Apply