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Partner Success Jobs in Ohio (NOW HIRING)

Worldpay

Senior Partner Success Manager

Cincinnati, OH · On-site

$108K - $163K/yr

We're looking for a Senior Partner Success Manager to join our Platforms & Integrated Payments team and help shape the future of global commerce. What you'll own as the Senior Partner Success Manager ...

Worldpay

Senior Partner Success Manager

Cincinnati, OH

$108K - $163K/yr

We'relooking for a Senior Partner Success Manager to join ourPlatforms & Integrated Payments team and help shape the future of global commerce. What you'll own as the Senior Partner Success Manager ...

Airtable

Collaborate with Engagement Managers, Partner Success Managers and partner teams to validate scope and design for complex solutions * Advise customers and partners on data governance models, API ...

Fooda

Client Success Partner

Columbus, OH · On-site

$50K - $60K/yr

As an Onsite Client Success Partner, you will be a member of a growing team which manages and supports our client's daily needs in Columbus, OH. This role requires a sense of urgency to react and ...

Fooda

Client Success Partner

Columbus, OH · On-site

As an Onsite Client Success Partner, you will be a member of a growing team which manages and supports our client's daily needs in Columbus, OH. This role requires a sense of urgency to react and ...

Barracuda Networks Inc.

Channel Business Manager

OH · Remote

Customer Success/Partner Success preferred * Cybersecurity or related industry experience strongly preferred * Proficient with corporate productivity and web presentation tools - Salesforce or ...

GoodLeap

Business Development Manager

Cincinnati, OH · On-site

$60 - $100K/hr

Will collaborate with the Business Development team to ensure overall partner success. This role is all about helping Home Improvement Contractors access superior loan programs, and working with a ...

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Partner Success information

What is a partner success?

Partner Success roles focus on building and maintaining strong relationships with a company's business partners. Professionals in these positions ensure that partners achieve their desired outcomes when collaborating with the company, providing support, guidance, and resources as needed. They often act as the main point of contact, helping partners navigate challenges and maximize the value of the partnership. Typical tasks include onboarding new partners, addressing concerns, monitoring performance metrics, and driving mutual growth initiatives.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management, strategic thinking, and a background in business or account management, often supported by a relevant degree. Familiarity with CRM platforms, data analytics tools, and partner management software is typically required. Exceptional communication, problem-solving abilities, and collaboration skills help you build trust and effectively address partner needs. These competencies are essential for driving partner satisfaction, retention, and mutual business growth.

What is the difference between Partner Success vs Customer Success Manager?

AspectPartner SuccessCustomer Success Manager
Primary FocusBuilding and maintaining relationships with partners to drive mutual growthEnsuring customer satisfaction and retention within a company's user base
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end customers and internal support teams
Required CredentialsOften requires industry-specific knowledge, relationship management skillsRequires customer service, communication, and product knowledge

Partner Success professionals focus on managing relationships with external partners to foster growth and collaboration, while Customer Success Managers work directly with end customers to ensure satisfaction and retention. Both roles require strong communication skills and industry knowledge but differ mainly in their target audiences and relationship types.

How does a partner success professional typically collaborate with internal teams to support external partners?

Partner Success professionals frequently work cross-functionally, coordinating with sales, product, and customer support teams to ensure that external partners receive timely assistance and resources. They act as a bridge, communicating partner needs and feedback internally, and aligning company offerings with partner goals. This collaboration helps resolve issues efficiently, drive mutual growth, and foster long-term relationships. Expect regular meetings and joint projects with various departments to ensure partner satisfaction and success.
What are the most commonly searched types of Partner Success jobs in Ohio? The most popular types of Partner Success jobs in Ohio are:
What are popular job titles related to Partner Success jobs in Ohio? For Partner Success jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Partner Success jobs in Ohio look for? The top searched job categories for Partner Success jobs in Ohio are:
What cities in Ohio are hiring for Partner Success jobs? Cities in Ohio with the most Partner Success job openings:
Partner Success jobs near you
Infographic showing various Partner Success job openings in Ohio as of July 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution.

Senior Partner Success Manager

Worldpay

Cincinnati, OH • On-site

$108K - $163K/yr

Full-time

Re-posted 26 days ago

Job description

Job Description
Ready to take your career global?
Make your mark at one of the biggest names in payments. We're looking for a Senior Partner Success Manager to join our Platforms & Integrated Payments team and help shape the future of global commerce.
What you'll own as the Senior Partner Success Manager
As a Senior Partner Success Manager, you will play a pivotal role in driving the success and satisfaction of our business partners. You will collaborate cross-functionally with Sales, Product, Engineering and Service departments to ensure partners achieve their business goals through our platform. Your deep expertise in B2B SaaS, Payments and FinTech, combined with your strategic mindset and leadership skills, will help shape partner journeys, foster long-term partnerships, and support company growth.
  • Strategic Partner Management: Oversee and nurture relationships with key partners, ensuring their success and satisfaction throughout the partnership lifecycle.
  • Team Leadership: Coach, mentor and develop junior Partner Success Managers, promoting a culture of accountability, growth, and high performance.
  • Partner Onboarding & Enablement: Oversee the onboarding process for new partners, ensuring a seamless transition from onboarding to steady state, and comprehensive understanding of our platform's capabilities.
  • Partner Advocacy: Act as the voice of the partner, capturing feedback and collaborating with Product, Engineering, and Sales teams to influence product enhancements and address partner needs.
  • Retention & Expansion: Drive partner retention and in conjunction with sales, identify opportunities for account expansion in alignment with partner goals.
  • Data-Driven Insights: Analyze partner metrics (adoption, usage, NPS, churn risk) to proactively identify risks and opportunities, and report findings to executive leadership.
  • Escalation Management: Serve as an escalation point for resolving complex partner issues, ensuring timely and satisfactory outcomes.
  • Process Optimization: Develop and refine partner experience processes and best practices to improve efficiency, scalability, and partner satisfaction.
  • Stakeholder Engagement: Build strong relationships with partner stakeholders and internal teams, acting as a trusted advisor and strategic partner.
  • Market & Industry Awareness: Stay current with industry trends, regulatory requirements, and best practices in SaaS and FinTech to provide thought leadership and strategic guidance to partners.

What you'll bring
  • Bachelor's degree in Business, Finance, Technology, or a related field (Master's or MBA preferred).
  • 7+ years of experience in Partner Success, Customer Success, Account Management, or related roles within a B2B SaaS or FinTech environment.
  • Strong understanding of SaaS platforms, payment systems, and/or financial technology solutions.
  • Exceptional communication, relationship-building, and problem-solving skills.
  • Experience with CRM and partner success tools (e.g., Gainsight, Salesforce, HubSpot).
  • Advanced analytical skills, with the ability to leverage data to drive strategy and decision-making.
  • Partner-centric mindset with a passion for delivering extraordinary service and results.
  • Ability to thrive in a fast-paced, high-growth, and evolving environment.

About the team:
Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.
Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.
#LI-MP1
Worldpay is dedicated to offering individuals rewarding career opportunities and competitive compensation. For this full-time position, the good faith estimated annual salary range upon hire is $108,200.00-$163,400.00. This range reflects what we reasonably expect to offer based on the role's responsibilities, level, and geographic location. The actual starting salary will be determined by a candidate's experience, job-related skills, and relevant education or training. Please note that changes in work location may impact the final offered salary. We encourage you to consult with your recruiter to confirm the budget for your location and to better understand the applicable pay scale.
Candidates and applicants are advised they may redact age information from requested items like transcripts, resumes, and certificates attached to their application for positions that can be performed in Colorado.
EEOC Statement
Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.
If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

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