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Partner Success Jobs in Ohio (NOW HIRING)

Partner Success Manager

Columbus, OH ยท On-site

$95K - $119K/yr

The Importance of this Role As a Partner Success Manager at Matic, you will develop, lead, and deliver the growth strategy for an assigned book of business made up of both large and small client ...

Overview Customer Success Partner About Sally Beauty Holdings, Inc. At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color ...

Overview Customer Success Partner About Sally Beauty Holdings, Inc. At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color ...

You will serve as a trusted advisor to customer leadership while partnering internally with product ... Customer Success & Adoption * Develop customer success plans and adoption strategies. * Monitor ...

New

Will collaborate with the Business Development team to ensure overall partner success. This role is all about helping Home Improvement Contractors access superior loan programs, and working with a ...

Business Development Manager

Cincinnati, OH ยท On-site

$60 - $100K/hr

Will collaborate with the Business Development team to ensure overall partner success. This role is all about helping Home Improvement Contractors access superior loan programs, and working with a ...

Managing Partner

New Hampshire, OH ยท On-site

$104K/yr

Join Our Global Recruitment Network As A Partner in New Hampshire, United States Antal Internation ... Achieve financial independence and long-term success. * No prior recruitment experience required ...

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Partner Success information

What is a partner success?

Partner Success roles focus on building and maintaining strong relationships with a company's business partners. Professionals in these positions ensure that partners achieve their desired outcomes when collaborating with the company, providing support, guidance, and resources as needed. They often act as the main point of contact, helping partners navigate challenges and maximize the value of the partnership. Typical tasks include onboarding new partners, addressing concerns, monitoring performance metrics, and driving mutual growth initiatives.

How does a partner success professional typically collaborate with internal teams to support external partners?

Partner Success professionals frequently work cross-functionally, coordinating with sales, product, and customer support teams to ensure that external partners receive timely assistance and resources. They act as a bridge, communicating partner needs and feedback internally, and aligning company offerings with partner goals. This collaboration helps resolve issues efficiently, drive mutual growth, and foster long-term relationships. Expect regular meetings and joint projects with various departments to ensure partner satisfaction and success.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management, strategic thinking, and a background in business or account management, often supported by a relevant degree. Familiarity with CRM platforms, data analytics tools, and partner management software is typically required. Exceptional communication, problem-solving abilities, and collaboration skills help you build trust and effectively address partner needs. These competencies are essential for driving partner satisfaction, retention, and mutual business growth.

What is the difference between Partner Success vs Customer Success Manager?

AspectPartner SuccessCustomer Success Manager
Primary FocusBuilding and maintaining relationships with partners to drive mutual growthEnsuring customer satisfaction and retention within a company's user base
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end customers and internal support teams
Required CredentialsOften requires industry-specific knowledge, relationship management skillsRequires customer service, communication, and product knowledge

Partner Success professionals focus on managing relationships with external partners to foster growth and collaboration, while Customer Success Managers work directly with end customers to ensure satisfaction and retention. Both roles require strong communication skills and industry knowledge but differ mainly in their target audiences and relationship types.

What are the most commonly searched types of Partner Success jobs in Ohio?

The most popular types of Partner Success jobs in Ohio are:

What are popular job titles related to Partner Success jobs in Ohio?

For Partner Success jobs in Ohio, the most frequently searched job titles are:

What cities in Ohio are hiring for Partner Success jobs?

Cities in Ohio with the most Partner Success job openings:

Infographic showing various Partner Success job openings in Ohio as of September 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Partner Success Manager

Columbus, OH โ€ข On-site

$95K - $119K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago


Job description

The Importance of this Role

As a Partner Success Manager at Matic, you will develop, lead, and deliver the growth strategy for an assigned book of business made up of both large and small client partnerships. Your mission is to strengthen our partnerships in order to foster mutually beneficial revenue growth. This position sits within the Partner Services team and collaborates cross-functionally with all internal and external departments, including marketing, product, customer service, sales, and engineering to ensure partner success. 

Ideal candidates have the proven ability to drive action and partnership growth, leveraging industry experience to optimize partnerships and relationships, utilize domain expertise to advise, consult, lead, and teach when appropriate, research and analyze data to extract actionable insights, and be willing to roll up their sleeves to execute the tasks and tactics to get you there. 

Responsibilities

Relationship & Strategy Management

  • Build trusted relationships with partners at all levels (including C-suite).
  • Develop long-term strategies and workflows to drive product adoption.
  • Manage expectations, address concerns proactively, and turn obstacles into consultative opportunities.

Performance & Data Analysis

  • Drive partner growth by analyzing data to extract actionable insights.
  • Provide reporting and performance updates to leadership.
  • Use data to inform decision-making for both internal teams and external partners.

Cross-Functional Collaboration & Process Improvement

  • Partner across internal teams (marketing, sales, product, etc.) to ensure consistent performance.
  • Identify risks and drive accountability.
  • Proactively streamline interactions through process improvements and standardization of tools and templates.
  • Maintain product knowledge to brief partners on updates

Requirements

  • 5+ years of enterprise partnership or alliance management experience 
  • Proven success in partnership management and growth
  • Experience engaging and influencing senior executives and strong familiarity with decision-making processes in enterprise partners
  • Strong presentation and communication skills with the ability to collaborate effectively across internal teams and external stakeholders
  • Proficiency in data analysis, reporting tools, and business intelligence platforms (e.g., Tableau, Metabase).
  • An entrepreneurial desire to be part of a growing team and company

How Matic stands out  

  • Base Salary: $95,000 - $119,600
  • Annual Bonus: $5,000 - $10,000
  • You have an ownership stake - all Maticians receive Matic stock options.
  • Career advancement - we have a culture that focuses on internal promotion and career growth.
  • Unlimited Paid Time Off.
  • Company-covered health, Dental & Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution.
  • 401(k) Retirement Plan.
  • Continuing education, licensing and professional development paid for by Matic.
  • A TRUE team culture -  One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well - we pride ourselves on frequent team events like happy hours, game nights, volleyball/kickball teams, etc! 
  • Modern office environment (that's CDC compliant!) - we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, flavored water bar (sparkling or still, your choice!).  

About Matic

Matic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic's digital insurance marketplace has over 50 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.

We hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun. 

Disclaimers

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.

If you require a reasonable accommodation at any stage of the application or hiring process, please reach out to us at HR@matic.com.

Please note that artificial intelligence tools may be used to assist our hiring team in the review and screening of candidate applications.