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Partner Success Jobs in Ohio (NOW HIRING)

CosmoProf

CUSTOMER SUCCESS PARTNER

Cincinnati, OH · Remote

Overview Customer Success Partner About Sally Beauty Holdings, Inc. At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color ...

CosmoProf

CUSTOMER SUCCESS PARTNER

Cleveland, OH · Remote

Overview Customer Success Partner About Sally Beauty Holdings, Inc. At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color ...

vercel.com

$120 - $160/hr

Serve as the primary point of accountability for strategic partner success in EMEA. * Align partner objectives with Vercel's growth priorities. Solution & Offering Development * Collaborate with ...

United States Digital Space LLC

$180 - $280/hr

Act as the primary liaison between Accenture and Coupa's EMEA sales, pre-sales, professional services, and Partner success teams, ensuring alignment, delivery quality, and deal momentum * Champion ...

Coupa Software, Inc.

$116 - $131/hr

Act as the primary liaison between Accenture and Coupa's EMEA sales, pre-sales, professional services, and Partner success teams, ensuring alignment, delivery quality, and deal momentum * Champion ...

Jobgether

$139 - $208/hr

You will help define a new technical function while influencing product direction, partner success, and market expansion in a fast-growing environment. Accountabilities: The Senior Partner Deployed ...

GoodLeap

Business Development Manager

Cincinnati, OH · On-site

$60 - $100K/hr

Will collaborate with the Business Development team to ensure overall partner success. This role is all about helping Home Improvement Contractors access superior loan programs, and working with a ...

FireMon

$100 - $150/hr

You will recruit, enable, and develop key reseller relationships that drive joint success in the mid-to-large enterprise market. Working closely with partners, you'll help shape go-to-market ...

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Partner Success information

What is a partner success?

Partner Success roles focus on building and maintaining strong relationships with a company's business partners. Professionals in these positions ensure that partners achieve their desired outcomes when collaborating with the company, providing support, guidance, and resources as needed. They often act as the main point of contact, helping partners navigate challenges and maximize the value of the partnership. Typical tasks include onboarding new partners, addressing concerns, monitoring performance metrics, and driving mutual growth initiatives.

How does a partner success professional typically collaborate with internal teams to support external partners?

Partner Success professionals frequently work cross-functionally, coordinating with sales, product, and customer support teams to ensure that external partners receive timely assistance and resources. They act as a bridge, communicating partner needs and feedback internally, and aligning company offerings with partner goals. This collaboration helps resolve issues efficiently, drive mutual growth, and foster long-term relationships. Expect regular meetings and joint projects with various departments to ensure partner satisfaction and success.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management, strategic thinking, and a background in business or account management, often supported by a relevant degree. Familiarity with CRM platforms, data analytics tools, and partner management software is typically required. Exceptional communication, problem-solving abilities, and collaboration skills help you build trust and effectively address partner needs. These competencies are essential for driving partner satisfaction, retention, and mutual business growth.

What is the difference between Partner Success vs Customer Success Manager?

AspectPartner SuccessCustomer Success Manager
Primary FocusBuilding and maintaining relationships with partners to drive mutual growthEnsuring customer satisfaction and retention within a company's user base
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end customers and internal support teams
Required CredentialsOften requires industry-specific knowledge, relationship management skillsRequires customer service, communication, and product knowledge

Partner Success professionals focus on managing relationships with external partners to foster growth and collaboration, while Customer Success Managers work directly with end customers to ensure satisfaction and retention. Both roles require strong communication skills and industry knowledge but differ mainly in their target audiences and relationship types.

What are the most commonly searched types of Partner Success jobs in Ohio?

The most popular types of Partner Success jobs in Ohio are:

What are popular job titles related to Partner Success jobs in Ohio?

For Partner Success jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Partner Success jobs in Ohio look for?

The top searched job categories for Partner Success jobs in Ohio are:

What cities in Ohio are hiring for Partner Success jobs?

Cities in Ohio with the most Partner Success job openings:

Partner Success jobs near you
Infographic showing various Partner Success job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Partner Success Manager - Hybrid - F/T

Columbus, OH • On-site

MindCare Solutions
Health Care and Social Assistance • 11 - 50 employees
Learn more about MindCare Solutionsexternal

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

About MindCare Solutions
MindCare Solutions is a premier provider of behavioral health services, supporting hospitals, emergency departments, inpatient behavioral health units, long-term care centers, correctional settings and various other clinical settings.
We partner with healthcare organizations to deliver top-tier, end-to-end behavioral health solutions, integrating evidence-based care pathways, advanced technology, and exceptional providers. Our organization is committed to enhancing mental health care accessibility and efficacy through innovative solutions and strong partnerships, ensuring that high-quality, patient-centered care is delivered to improve the health and well-being of the communities we serve.
Partner Success Manager - Hybrid
The Partner Success Manager plays a critical role in supporting providers and partner communities by blending clinical knowledge with strong organizational and communication skills. This role is distinguished by its ability to manage operational tasks, facilitate smooth communication between teams, and proactively address partner needs. The Specialist ensures consistent service delivery by supporting the Director of Operations, coordinating reports, resolving issues, and maintaining strong partner relationships. Success in this role requires attention to detail, adaptability, clinical awareness, and a collaborative, service-first mindset.
Location: Columbus area
Schedule: Full-Time/Dayshift
Compensation: between $60,000 - $70,000
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provider and Partner Support
• Serve as the main operational contact for assigned partner communities, providing responsive and effective support.
• Assist Providers with scheduling, coordination, documentation needs, and day-to-day operational requests.
• Facilitate communication between Providers, partners, and the Director to ensure smooth service delivery.
Operational Coordination
• Track provider schedules and ensure that partner communities are informed and prepared for upcoming visits.
• Help manage escalations by gathering information, coordinating responses, and ensuring timely resolution.
• Support new partner and provider onboarding processes as needed.
Performance Monitoring and Reporting
• Assist in collecting and reviewing service delivery data, including appointment completion, partner feedback, and service metrics.
• Maintain accurate records of partner communications and operational activities.
• Prepare routine updates and reports for the Director of Operations.
Communication and Relationship Management
• Build and maintain strong, supportive relationships with partner facilities and community leadership teams.
• Collaborate closely with clinical teams, business development, and internal operations to ensure seamless partner experiences.
• Communicate operational updates, changes, and expectations clearly and proactively.
Administrative Support
• Assist in maintaining operational documents, records, and CRM updates for assigned region.
• Help coordinate regional meetings, training, and partner visits.
• Provide additional administrative support to the Director as needed to help drive regional performance.
Benefits:
• Full health and wellness (Medical, Dental, Vision)
• Flexible spending account
• 401K with 4% match
• Company paid life insurance
• Voluntary life/AD&D, short/Long term disability
• Positive work environment/culture
• Company paid holidays
• PTO
Required Qualifications
• Associate's degree required, bachelor's degree in healthcare administration, Business, Communications, or related field preferred.
• 2+ years of experience in healthcare operations, customer service, partner success, or administrative support roles.
• Strong organizational and time management skills with attention to detail.
• Excellent interpersonal, communication, and problem-solving abilities.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook) and CRM platforms.
• Ability to work independently and collaboratively in a fast-paced environment.
• Healthcare or post-acute care experience strongly preferred.
The pay range for this role is:
60,000 - 70,000 USD per year (Columbus, OH)

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