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Partner Success Manager Jobs in Ohio (NOW HIRING)

Worldpay

Senior Partner Success Manager

Cincinnati, OH · On-site

$108K - $163K/yr

We're looking for a Senior Partner Success Manager to join our Platforms & Integrated Payments team and help shape the future of global commerce. What you'll own as the Senior Partner Success Manager ...

Worldpay

Senior Partner Success Manager

Cincinnati, OH · On-site

$108K - $163K/yr

We'relooking for a Senior Partner Success Manager to join ourPlatforms & Integrated Payments team and help shape the future of global commerce. What you'll own as the Senior Partner Success Manager ...

InfoCision

Client Success Manager

Akron, OH · On-site

... lasting partnerships. In this role, you'll serve as the primary liaison between clients and ... Client Success Manager * Senior Client Success Manager * Director of Client Services/Success

Drips

Client Success Manager

Cleveland, OH · Remote

Client Success Manager About Drips Drips helps big brands drive 1:1 conversations with large ... Partner with Account Manager for alignment on scoring. * Be aware of the client's business goals ...

Drips

Client Success Manager

Cleveland, OH · On-site +1

Client Success Manager About Drips Drips helps big brands drive 1:1 conversations with large ... Partner with Account Manager for alignment on scoring. * Be aware of the client's business goals ...

AssetWatch, Inc.

Customer Success Manager

Columbus, OH · Remote

$95K - $112K/yr

As a Customer Success Manager, you will own a portfolio of manufacturing customers from ... You will partner with maintenance and reliability leaders to develop strategies that maximize the ...

Foxen

Customer Success Manager

Columbus, OH · On-site

What You'll Do As a Customer Success Manager, you'll be responsible for the day-to-day ... Serve as the primary strategic partner and escalation point for key leaders and property-level ...

Cyxtera

Customer Success Manager

Lewis Center, OH · Hybrid

Customer Success activities include ongoing management and oversight of our customers: on-boarding, ... partnerships and growth. Our mission is to create successful long-term relationships with our ...

3E

Customer Success Manager

Cleveland, OH · Remote

$78K - $84K/yr

Partner with enterprise customers and global experts to advance environmental safety and solve ... We're looking for a Customer Success Manager to build strong customer relationships, drive product ...

Airtable

Collaborate with Engagement Managers, Partner Success Managers and partner teams to validate scope and design for complex solutions * Advise customers and partners on data governance models, API ...

Impact.com

Customer Success Manager

Columbus, OH · On-site +1

$80K - $95K/yr

About impact.com impact.com is the world's leading commerce partnership marketing platform ... As a Customer Success Manager, you will be an incredible product expert! This involves utilizing ...

Fooda

Client Success Partner

Columbus, OH · On-site

$50K - $60K/yr

As an Onsite Client Success Partner, you will be a member of a growing team which manages and supports our client's daily needs in Columbus, OH. This role requires a sense of urgency to react and ...

Fooda

Client Success Partner

Columbus, OH · On-site

As an Onsite Client Success Partner, you will be a member of a growing team which manages and supports our client's daily needs in Columbus, OH. This role requires a sense of urgency to react and ...

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All JobsPartner Success JobsPartner Success Manager JobsPartner Success Manager Jobs in Ohio

Partner Success Manager information

See Ohio salary details

$30.9K

$79K

$133.1K

How much do partner success manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for partner success manager in Ohio is $78,969.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $94,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What is a partner success manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the typical challenges a partner success manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.
What are popular job titles related to Partner Success Manager jobs in Ohio? For Partner Success Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Partner Success Manager jobs in Ohio look for? The top searched job categories for Partner Success Manager jobs in Ohio are:
What cities in Ohio are hiring for Partner Success Manager jobs? Cities in Ohio with the most Partner Success Manager job openings:
Partner Success Manager jobs near you
Infographic showing various Partner Success Manager job openings in Ohio as of July 2026, with employment types broken down into 100% Full Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $78,969 per year, or $38 per hour.

Senior Partner Success Manager

Worldpay

Cincinnati, OH • On-site

$108K - $163K/yr

Full-time

Re-posted 26 days ago

Job description

Job Description
Ready to take your career global?
Make your mark at one of the biggest names in payments. We're looking for a Senior Partner Success Manager to join our Platforms & Integrated Payments team and help shape the future of global commerce.
What you'll own as the Senior Partner Success Manager
As a Senior Partner Success Manager, you will play a pivotal role in driving the success and satisfaction of our business partners. You will collaborate cross-functionally with Sales, Product, Engineering and Service departments to ensure partners achieve their business goals through our platform. Your deep expertise in B2B SaaS, Payments and FinTech, combined with your strategic mindset and leadership skills, will help shape partner journeys, foster long-term partnerships, and support company growth.
  • Strategic Partner Management: Oversee and nurture relationships with key partners, ensuring their success and satisfaction throughout the partnership lifecycle.
  • Team Leadership: Coach, mentor and develop junior Partner Success Managers, promoting a culture of accountability, growth, and high performance.
  • Partner Onboarding & Enablement: Oversee the onboarding process for new partners, ensuring a seamless transition from onboarding to steady state, and comprehensive understanding of our platform's capabilities.
  • Partner Advocacy: Act as the voice of the partner, capturing feedback and collaborating with Product, Engineering, and Sales teams to influence product enhancements and address partner needs.
  • Retention & Expansion: Drive partner retention and in conjunction with sales, identify opportunities for account expansion in alignment with partner goals.
  • Data-Driven Insights: Analyze partner metrics (adoption, usage, NPS, churn risk) to proactively identify risks and opportunities, and report findings to executive leadership.
  • Escalation Management: Serve as an escalation point for resolving complex partner issues, ensuring timely and satisfactory outcomes.
  • Process Optimization: Develop and refine partner experience processes and best practices to improve efficiency, scalability, and partner satisfaction.
  • Stakeholder Engagement: Build strong relationships with partner stakeholders and internal teams, acting as a trusted advisor and strategic partner.
  • Market & Industry Awareness: Stay current with industry trends, regulatory requirements, and best practices in SaaS and FinTech to provide thought leadership and strategic guidance to partners.

What you'll bring
  • Bachelor's degree in Business, Finance, Technology, or a related field (Master's or MBA preferred).
  • 7+ years of experience in Partner Success, Customer Success, Account Management, or related roles within a B2B SaaS or FinTech environment.
  • Strong understanding of SaaS platforms, payment systems, and/or financial technology solutions.
  • Exceptional communication, relationship-building, and problem-solving skills.
  • Experience with CRM and partner success tools (e.g., Gainsight, Salesforce, HubSpot).
  • Advanced analytical skills, with the ability to leverage data to drive strategy and decision-making.
  • Partner-centric mindset with a passion for delivering extraordinary service and results.
  • Ability to thrive in a fast-paced, high-growth, and evolving environment.

About the team:
Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.
Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.
#LI-MP1
Worldpay is dedicated to offering individuals rewarding career opportunities and competitive compensation. For this full-time position, the good faith estimated annual salary range upon hire is $108,200.00-$163,400.00. This range reflects what we reasonably expect to offer based on the role's responsibilities, level, and geographic location. The actual starting salary will be determined by a candidate's experience, job-related skills, and relevant education or training. Please note that changes in work location may impact the final offered salary. We encourage you to consult with your recruiter to confirm the budget for your location and to better understand the applicable pay scale.
Candidates and applicants are advised they may redact age information from requested items like transcripts, resumes, and certificates attached to their application for positions that can be performed in Colorado.
EEOC Statement
Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.
If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

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