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Remote Renewals Manager Jobs in Ohio (NOW HIRING)

Inside Sales Representative - Renewals ( Remote) Remote Pay Rate: $30-$35/hr + Medical Benefits ... Manage and maintain sales opportunities and customer activity in Salesforce . * Build and maintain ...

Inside Sales Representative - Renewals ( Remote) Remote Pay Rate: $30-$35/hr + Medical Benefits ... Manage and maintain sales opportunities and customer activity in Salesforce . * Build and maintain ...

Remote Sales Manager

Cheviot, OH ยท Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Residual income opportunities through client renewals * Unionized position with stock options

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Residual income opportunities through client renewals * Unionized position with stock options

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Residual income opportunities through client renewals * Unionized position with stock options

Remote Sales Manager

Lorain, OH ยท Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Residual income opportunities through client renewals * Unionized position with stock options

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Residual income opportunities through client renewals * Unionized position with stock options

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Residual income opportunities through client renewals * Unionized position with stock options

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Residual income opportunities through client renewals * Unionized position with stock options

Sales Manager Remote

Madison, OH ยท Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Residual income opportunities through client renewals * Unionized position with stock options

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Residual income opportunities through client renewals * Unionized position with stock options

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Residual income opportunities through client renewals * Unionized position with stock options

Sales Manager Remote

Bexley, OH ยท Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Residual income opportunities through client renewals * Unionized position with stock options

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Residual income opportunities through client renewals * Unionized position with stock options

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Residual income opportunities through client renewals * Unionized position with stock options

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Residual income opportunities through client renewals * Unionized position with stock options

Sales Manager Remote

Toledo, OH ยท Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Residual income opportunities through client renewals * Unionized position with stock options

Remote Sales Manager

Bexley, OH ยท Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Residual income opportunities through client renewals * Unionized position with stock options

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Remote Renewals Manager information

What is a remote renewals manager?

A Remote Renewals Manager is a professional responsible for overseeing and managing contract renewals with clients or customers, typically working from a remote location. Their primary duties include engaging with existing customers, negotiating renewal terms, addressing concerns, and ensuring high retention rates. They collaborate closely with sales, customer success, and support teams to provide a seamless renewal experience. This role requires strong communication, negotiation, and organizational skills, as well as the ability to work independently and utilize digital tools for remote collaboration.

How does a remote renewals manager typically collaborate with sales and customer success teams to ensure contract renewals?

A Remote Renewals Manager works closely with both sales and customer success teams to identify at-risk accounts, understand customer needs, and coordinate renewal strategies. Regular virtual meetings and shared CRM tools enable seamless communication about customer status, feedback, and opportunities for upselling or cross-selling. By aligning efforts and sharing insights, the Renewals Manager helps ensure a smooth renewal process and maintains strong customer relationships, even while working remotely.

What are the key skills and qualifications needed to thrive as a remote renewals manager, and why are they important?

To thrive as a Remote Renewals Manager, you need strong account management skills, a background in sales or customer success, and experience with contract negotiation, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce, contract management tools, and data analysis software is typically required. Exceptional communication, relationship-building, and problem-solving skills are essential for engaging clients and resolving issues proactively. These skills and qualities are crucial for maximizing customer retention, ensuring seamless contract renewals, and driving recurring revenue in a remote environment.

What is the difference between Remote Renewals Manager vs Customer Success Manager?

AspectRemote Renewals ManagerCustomer Success Manager
Primary FocusManaging contract renewals and retentionEnsuring customer satisfaction and product adoption
Required SkillsSales, negotiation, renewal processesCommunication, relationship building, onboarding
Work EnvironmentSales teams, account managementCustomer support, onboarding teams
Industry UsageSubscription-based services, SaaS

The Remote Renewals Manager primarily focuses on managing contract renewals and retention, often working closely with sales teams. In contrast, the Customer Success Manager emphasizes customer satisfaction and product adoption to foster long-term relationships. While both roles require strong communication skills, the Renewals Manager is more sales-oriented, whereas the Customer Success Manager centers on customer experience and support.

What are popular job titles related to Remote Renewals Manager jobs in Ohio?

For Remote Renewals Manager jobs in Ohio, the most frequently searched job titles are:

What cities in Ohio are hiring for Remote Renewals Manager jobs?

Cities in Ohio with the most Remote Renewals Manager job openings:

Inside Sales Representative - Renewals

TCWGlobal

OH โ€ข Remote

$30 - $35/hr

Contractor

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Inside Sales Representative – Renewals ( Remote)

Remote

Pay Rate: $30–$35/hr + Medical Benefits ( Weekly pay)

Contract Length: 6 Months | Excellent potential for extension)

Schedule: Full-time Monday–Friday ( Can attend meetings EST as needed)

About Our Client

Our client is a trusted leader in breast cancer diagnostics and medical technology, providing innovative products and services that support healthcare professionals and improve patient outcomes.

About the Role

The B2B Inside Sales Representative – Renewals ( Remote) is an exciting opportunity for a motivated sales professional who enjoys building customer relationships, solving problems, and driving revenue.

This role will focus primarily on selling and renewing service agreements for medical equipment. You will work with existing customers, targeted accounts, and inbound leads to identify opportunities and help achieve the team’s sales and revenue goals.

The ideal candidate is a confident, proactive salesperson who can quickly learn new products and services, communicate value to customers, and work independently with limited training.

You will be provided with targeted customer leads, primarily existing customers whose medical equipment service agreements are expiring or have expired, along with inbound leads from the company website. You will reach out to customers by phone and email to understand their needs, explain service options, and drive renewals and new service opportunities. The company will provide the phone system/equipment — you will not be expected to use your personal cell phone.

The ideal candidate must be comfortable making phone calls, speaking directly with customers, and proactively following up on sales opportunities.

What You’ll Do

  • Sell service agreements and solutions for medical equipment to existing and prospective B2B customers.
  • Focus primarily on renewing existing customer service agreements and preventing service expirations.
  • Conduct outbound calls and emails to targeted customers and follow up on inbound leads.
  • Use a consultative sales approach to understand customer needs and explain the value of service offerings.
  • Manage and maintain sales opportunities and customer activity in Salesforce.
  • Build and maintain a strong sales pipeline and consistently follow up on opportunities.
  • Partner with Field Sales, Service, Legal, and other internal teams to move opportunities forward.
  • Help achieve quarterly and annual sales/revenue goals.
  • Quickly learn the company’s medical equipment and service offerings.
  • Identify opportunities to improve sales processes and customer outreach.
  • Perform other related duties and projects as assigned.

 

Required Qualifications

  • 3-8 years of Inside Sales experience in a customer-facing sales role
  • Bonus: Working within medical device, diagnostics, and/or laboratory products
  • B2B sales experience is required.
  • Experience in renewing existing customer service agreements and preventing service expirations
  • Bonus: Experience selling medical devices/equipment, healthcare technology, diagnostics, laboratory products, or other technical products/services
  • Experience in consultative sales approach to understand customer needs and explain the value of service offerings.
  • Experience in making phone calls, speaking directly with customers, and proactively following up on sales opportunities
  • Experience selling service agreements, maintenance contracts, warranties, subscriptions, or recurring-revenue services.
  • Experience selling to healthcare organizations, hospitals, clinics, laboratories, or medical professionals.
  • Must be confident, comfortable asking for the sale and handling customer objections.
  • Must be a smooth communicator, persistent without being pushy, and comfortable with outbound sales
  • Demonstrated ability to work toward sales quotas, revenue targets and other measurable goals.
  • Experience using a CRM system Salesforce
  • Experience to jump in quickly, hit the ground running, and make an impact to sell new products and services
  • Requires experience working in a remote environment; home office and reliable internet
  • Bonus: Experience using Agiloft or similar contract management systems


Ideal Candidate

We are looking for a confident, proactive salesperson who can hit the ground running. The right person will be a smooth communicator, persistent without being pushy, comfortable with outbound sales, and motivated by achieving results.

This is not a role for someone who is passive or needs extensive training. We need someone who can learn quickly, take ownership, build relationships, and start contributing to sales goals quickly.

TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.



Company Description

TCWGlobal is a global workforce solutions provider specializing in staffing, recruiting, payrolling, and contingent workforce management. We partner with organizations of all sizes to connect them with qualified talent across a wide range of industries and skill sets.
From contract and direct-hire recruiting to domestic and international payrolling solutions, our team provides flexible, scalable support tailored to each client’s needs. With a people-first approach, innovative technology, and dedicated customer service, TCWGlobal helps companies build and manage their workforce with greater ease, efficiency, and confidence.