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Sr Client Manager Jobs in Ohio (NOW HIRING)

Gallagher

Sr. Client Manager

Cleveland, OH · Hybrid

Overview We're looking for a Senior Client Manager to join our team. You'll play a key role in delivering exceptional service to our clients and helping them protect what matters most. This is a ...

Gallagher

Sr. Client Manager - Employee Benefits

Dublin, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Senior Client Manager, you'll play a key role in delivering exceptional service to our clients. You'll manage a portfolio of accounts, build strong relationships, and ensure our clients receive ...

Willis Towers Watson

Senior Client Advocate

Columbus, OH · On-site

$195K - $235K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Senior Client Advocate The Senior Client Advocate provides strategic relationship management, taking advantage of our specialized industry experience and unparalleled market know how, to craft ...

Willis Towers Watson

Senior Client Advocate

Cleveland, OH · On-site

$195K - $235K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Senior Client Advocate The Senior Client Advocate provides strategic relationship management, taking advantage of our specialized industry experience and unparalleled market know how, to craft ...

defi SOLUTIONS

Senior Client Executive

Columbus, OH · On-site

$100K - $150K/yr

The Senior Client Executive assumes the leadership role in managing defi SOLUTIONS business relationships with a portfolio of large, multi-million dollar clients from a strategic and consultative ...

WTW inc.

Senior Client Advocate

Columbus, OH · On-site

$195K - $235K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description The Senior Client Advocate provides strategic relationship management, taking advantage of our specialized industry experience and unparalleled market know how, to craft strategies for ...

WTW inc.

Senior Client Advocate

Cleveland, OH · On-site

$195K - $235K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description The Senior Client Advocate provides strategic relationship management, taking advantage of our specialized industry experience and unparalleled market know how, to craft strategies for ...

defi AUTO LLC

Senior Client Executive

Columbus, OH · On-site

$100K - $150K/yr

The Senior Client Executive assumes the leadership role in managing defi SOLUTIONS business relationships with a portfolio of large, multi-million dollar clients from a strategic and consultative ...

Schawk USA LLC

Client Manager

Cincinnati, OH · Hybrid

The Client Manager builds effective relationships with entry- to mid-level client contacts. This ... Ability to work with and influence peers and senior management * Self-motivated with critical ...

New

TEPHRA

Utilities Client Partner

Columbus, OH · On-site

The Senior Client Partner - Utilities NA is a strategic leader responsible for managing key client relationships across the North American utilities landscape. This role focuses on driving business ...

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All JobsSr Client JobsSr Client Manager JobsSr Client Manager Jobs in Ohio

Sr Client Manager information

What is a Sr Client Manager?

A Sr Client Manager is a senior professional responsible for managing and nurturing relationships with key clients within an organization. They act as the primary point of contact, ensuring client satisfaction, addressing concerns, and identifying opportunities for growth. Their duties often include developing account strategies, negotiating contracts, and working closely with internal teams to deliver exceptional service. Sr Client Managers play a critical role in retaining major clients and driving business success.

How does a Sr Client Manager typically collaborate with internal teams to address client needs?

As a Sr Client Manager, you will frequently act as a liaison between clients and various internal departments such as sales, product development, and customer support. You'll be responsible for communicating client goals and feedback, coordinating cross-functional meetings, and ensuring timely delivery of solutions tailored to client requirements. Effective collaboration often involves anticipating potential challenges, aligning team efforts, and proactively managing expectations to maintain strong client relationships. This role requires excellent communication and organizational skills to balance client priorities with internal workflows.

What is the difference between Sr Client Manager vs Client Services Manager?

AspectSr Client ManagerClient Services Manager
Required CredentialsBachelor's degree, experience in client management, industry certificationsBachelor's degree, experience in client support or account management
Work EnvironmentCorporate offices, client-facing roles, strategic planningCustomer support centers, client interaction, service delivery
Employer & Industry UsageUsed in finance, tech, consulting firms for senior client relationsCommon in service industries, telecom, IT for managing client accounts
Comparison Search IntentUnderstanding senior client management roles and responsibilitiesLearning about client support and account management functions

The Sr Client Manager typically handles high-level client relationships, strategic planning, and account growth, requiring more experience and certifications. The Client Services Manager focuses on day-to-day client support, service delivery, and maintaining client satisfaction. Both roles are vital in client-focused industries but differ mainly in seniority and scope of responsibilities.

What are the key skills and qualifications needed to thrive as a Sr Client Manager, and why are they important?

To excel as a Sr Client Manager, you need expertise in account management, business development, and a solid understanding of the industry, often supported by a bachelor's degree and several years of client-facing experience. Familiarity with CRM software like Salesforce, project management tools, and data analysis platforms is typically required. Exceptional interpersonal skills, strategic thinking, and strong negotiation abilities set top performers apart. These competencies are crucial for building lasting client relationships, driving revenue growth, and ensuring client satisfaction in a competitive market.

How much is a senior client manager paid?

The average salary for a senior client manager typically ranges from $80,000 to $130,000 annually, depending on industry, location, and experience. Compensation may also include bonuses and benefits, especially in competitive markets or specialized sectors.

What does a senior client manager do?

A senior client manager oversees relationships with key clients, ensuring their needs are met and contracts are fulfilled. They coordinate with internal teams to deliver solutions, identify opportunities for account growth, and maintain high customer satisfaction. Strong communication, strategic planning, and industry knowledge are essential for success in this role.
What are popular job titles related to Sr Client Manager jobs in Ohio? For Sr Client Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Sr Client Manager jobs in Ohio look for? The top searched job categories for Sr Client Manager jobs in Ohio are:
What cities in Ohio are hiring for Sr Client Manager jobs? Cities in Ohio with the most Sr Client Manager job openings:
Sr Client Manager jobs near you
Infographic showing various Sr Client Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Sr. Client Manager

Arthur J. Gallagher & Co.

Cleveland, OH • On-site

Other

Posted 3 days ago

New

Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

210th of 306 rated insurance

Job description

Senior Client Manager

At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

We're looking for a Senior Client Manager to join our team. You'll play a key role in delivering exceptional service to our clients and helping them protect what matters most. This is a chance to make a real impact by building strong relationships, solving problems, and driving results.

How you'll make an impact:

  • Manage a portfolio of client accounts, ensuring their needs are met with care and precision.
  • Build and strengthen relationships with clients, becoming their trusted advisor.
  • Lead the renewal process to deliver tailored solutions that exceed expectations.
  • Collaborate with our production team to secure existing business and grow new opportunities.
  • Balance priorities, meet deadlines, and deliver high-quality service every time.

About you:

Required: Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience. 1+ years supervisory experience. Appropriate licensing as required.

Preferred: Previous insurance knowledge and experience managing client relationships. Solid financial acumen. Behaviors: Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages/balances multiple and sometimes competing priorities. Works in a self-directed manner.

Compensation and benefits: At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page. Competitive compensation Comprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

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