Client Success & Relationship Management * Build and maintain strong relationships with client ... Lead onboarding and implementation activities for new clients and partners. * Work cross ...
Client Success & Relationship Management * Build and maintain strong relationships with client ... Lead onboarding and implementation activities for new clients and partners. * Work cross ...
Student Success Navigator
Dayton, OH · On-site
The Navigator is a relationship builder who forges and connects partnerships within the Hope Zone ... Strong time management, organizational skills, and attention to detail. Excellent computer skills ...
Student Success Navigator
Dayton, OH · On-site
The Navigator is a relationship builder who forges and connects partnerships within the Hope Zone ... Strong time management, organizational skills, and attention to detail. Excellent computer skills ...
Student Success Navigator
Dayton, OH · On-site
$44K/yr
The Navigator is a relationship builder who forges and connects partnerships within the Hope Zone ... manager, counselor, or community advocate is strongly preferred. • Ability to organize and ...
Quick apply
Student Success Navigator
Dayton, OH · On-site
$44K/yr
The Navigator is a relationship builder who forges and connects partnerships within the Hope Zone ... manager, counselor, or community advocate is strongly preferred. • Ability to organize and ...
Student Success Navigator
Dayton, OH · On-site
$44K/yr
The Navigator is a relationship builder who forges and connects partnerships within the Hope Zone ... manager, counselor, or community advocate is strongly preferred. • Ability to organize and ...
Student Success Navigator
Dayton, OH · On-site
$44K/yr
The Navigator is a relationship builder who forges and connects partnerships within the Hope Zone ... manager, counselor, or community advocate is strongly preferred. • Ability to organize and ...
HR Business Partner
Dayton, OH · On-site
Manages and resolves employee relations issues. Conducts investigations as needed * Maintains in ... Participates in evaluation and monitoring of training programs to ensure success. Follows up to ...
HR Business Partner
Dayton, OH · On-site
Manages and resolves employee relations issues. Conducts investigations as needed * Maintains in ... Participates in evaluation and monitoring of training programs to ensure success. Follows up to ...
Manages and resolves employee relations issues. Conducts investigations as needed * Maintains in ... Participates in evaluation and monitoring of training programs to ensure success. Follows up to ...
Manages and resolves employee relations issues. Conducts investigations as needed * Maintains in ... Participates in evaluation and monitoring of training programs to ensure success. Follows up to ...
HR Business Partner
Vandalia, OH · On-site
Provide ongoing coaching and guidance to supervisors and managers on employee relations ... Demonstrate success building strong, credible partnerships with operational leaders in fast-paced ...
HR Business Partner
Vandalia, OH · On-site
Provide ongoing coaching and guidance to supervisors and managers on employee relations ... Demonstrate success building strong, credible partnerships with operational leaders in fast-paced ...
HR Business Partner
Vandalia, OH · On-site
Provide ongoing coaching and guidance to supervisors and managers on employee relations ... Demonstrate success building strong, credible partnerships with operational leaders in fast-paced ...
HR Business Partner
Vandalia, OH · On-site
Provide ongoing coaching and guidance to supervisors and managers on employee relations ... Demonstrate success building strong, credible partnerships with operational leaders in fast-paced ...
COLLEGE SUCCESS ADVISOR
Dayton, OH · On-site
$44K/yr
Identify students for specific Bottom Line partner internships and opportunities, and support ... Manage a caseload of approximately 85 college students, including, but not limited to:
Quick apply
COLLEGE SUCCESS ADVISOR
Dayton, OH · On-site
$44K/yr
Identify students for specific Bottom Line partner internships and opportunities, and support ... Manage a caseload of approximately 85 college students, including, but not limited to:
This position will serve as the Slate Captain for Student Success, while also partnering with Slate Captains and users and CRM Administrators in other areas in marketing and communication campaigns.
This position will serve as the Slate Captain for Student Success, while also partnering with Slate Captains and users and CRM Administrators in other areas in marketing and communication campaigns.
Business Analyst - Student Success
Dayton, OH · On-site
$80K/yr
This position will serve as the Slate Captain for Student Success, while also partnering with Slate Captains and users and CRM Administrators in other areas in marketing and communication campaigns.
Business Analyst - Student Success
Dayton, OH · On-site
$80K/yr
This position will serve as the Slate Captain for Student Success, while also partnering with Slate Captains and users and CRM Administrators in other areas in marketing and communication campaigns.
Director, HR Business Partner
Dayton, OH · On-site
... this success. About the Role The Director, Human Resources Business Partner (HRBP) is a senior ... Talent Management & Leadership Development * Lead talent review, performance management, and ...
Director, HR Business Partner
Dayton, OH · On-site
... this success. About the Role The Director, Human Resources Business Partner (HRBP) is a senior ... Talent Management & Leadership Development * Lead talent review, performance management, and ...
Director, HR Business Partner
Dayton, OH · On-site
... this success. About the Role The Director, Human Resources Business Partner (HRBP) is a senior ... Talent Management & Leadership Development * Lead talent review, performance management, and ...
Director, HR Business Partner
Dayton, OH · On-site
... this success. About the Role The Director, Human Resources Business Partner (HRBP) is a senior ... Talent Management & Leadership Development * Lead talent review, performance management, and ...
We believe that our employees are the key to our success. We want to engage and empower our diverse ... Manage employee relations matters, including investigations and disciplinary actions; escalate ...
We believe that our employees are the key to our success. We want to engage and empower our diverse ... Manage employee relations matters, including investigations and disciplinary actions; escalate ...
We believe that our employees are the key to our success. We want to engage and empower our diverse ... Manage employee relations matters, including investigations and disciplinary actions; escalate ...
We believe that our employees are the key to our success. We want to engage and empower our diverse ... Manage employee relations matters, including investigations and disciplinary actions; escalate ...
Store Manager In-Training
Huber Heights, OH · On-site
$57K/yr
If so, the Store Manager position at Serv-U-Success may be the right job for you. As a Store ... partners to source, identify and hire capable Assistant Store Managers & Store Reps for day and ...
Store Manager In-Training
Huber Heights, OH · On-site
$57K/yr
If so, the Store Manager position at Serv-U-Success may be the right job for you. As a Store ... partners to source, identify and hire capable Assistant Store Managers & Store Reps for day and ...
If so, the Store Manager position at Serv-U-Success may be the right job for you. As a Store ... partners to source, identify and hire capable Assistant Store Managers & Store Reps for day and ...
If so, the Store Manager position at Serv-U-Success may be the right job for you. As a Store ... partners to source, identify and hire capable Assistant Store Managers & Store Reps for day and ...
They collaborate with senior management and line managers to develop and implement HR strategies ... our success. We are a drug free workplace, regulated by the FDA, required to follow Federal ...
They collaborate with senior management and line managers to develop and implement HR strategies ... our success. We are a drug free workplace, regulated by the FDA, required to follow Federal ...
Labor Relations Partner
Dayton, OH · On-site
$62K - $90K/yr
This role serves as a key liaison between management, Human Resources, and union representatives ... This position will support the integration and ongoing success of operations in the Dayton region ...
Labor Relations Partner
Dayton, OH · On-site
$62K - $90K/yr
This role serves as a key liaison between management, Human Resources, and union representatives ... This position will support the integration and ongoing success of operations in the Dayton region ...
Blue Yonder Network Partner Sales Rep
London, OH · On-site
$80K - $85K/yr
Blue Yonder is a global leader in digital supply chain management solutions, recognized for its ... They are what drive our success - and the success of our customers. Does your heart beat like ours?
Blue Yonder Network Partner Sales Rep
London, OH · On-site
$80K - $85K/yr
Blue Yonder is a global leader in digital supply chain management solutions, recognized for its ... They are what drive our success - and the success of our customers. Does your heart beat like ours?
Partner Success Manager information
See Springfield, OH salary details
$29.3K - $38.1K
4% of jobs
$38.1K - $46.9K
10% of jobs
$53K is the 25th percentile. Wages below this are outliers.
$46.9K - $55.7K
16% of jobs
$55.7K - $64.5K
15% of jobs
The median wage is $67.9K / yr.
$64.5K - $73.3K
14% of jobs
$73.3K - $82.1K
14% of jobs
$84.5K is the 75th percentile. Wages above this are outliers.
$82.1K - $90.9K
10% of jobs
$90.9K - $99.7K
10% of jobs
$99.7K - $108.5K
4% of jobs
$108.5K - $117.3K
2% of jobs
$117.3K - $126.1K
2% of jobs
$29.3K
$74.8K
$126.1K
How much do partner success manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a Partner Success Manager, and why are they important?
What is the difference between Partner Success Manager vs Customer Success Manager?
| Aspect | Partner Success Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Building and maintaining partner relationships to drive mutual growth | Ensuring customer satisfaction and retention within existing accounts |
| Work Environment | Collaborates with external partners and internal teams | Works directly with end-users and clients |
| Required Credentials | Similar certifications in account management, relationship management | Certifications in customer success, account management |
The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.
What does a partner success manager do?
What is a Partner Success Manager?
What are the typical challenges a Partner Success Manager faces when onboarding new partners, and how can they be effectively addressed?
What jobs in the US pay 300,000 a year?
How much do partner success managers make in the US?
Do CSMS make good money?

Full-time
Posted 27 days ago
Copeland rating
8.0
Based on 38 frontline employees who took The Breakroom Quiz
150th of 430 rated machine equipment manufacturers
Job description
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are someone looking for a career change, a professional, an undergraduate student exploring your first opportunity, or recent graduate, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
We are looking for an experienced and client-focused Senior Customer Success Manager to join Bueno (a Copeland brand) and support our growing portfolio of B2B clients, including partners and end customers across the built environment sector.
French native-level language skills are essential for this role!
This role combines strategic client management with high-touch technical and engineering support, helping customers maximise the value of the Bueno Platform to improve operations, energy efficiency, and sustainability outcomes. You will act as a trusted advisor throughout the customer lifecycle, ensuring strong product adoption, long-term retention, and an exceptional client experience.
As a senior member of a growing UK team, you will also play an important role in scaling operations, improving internal processes, and contributing to the continued growth of the business.
Key responsibilities of the role:Client Success & Relationship ManagementBuild and maintain strong relationships with client stakeholders, including executives, managers, and end users.
Understand client business objectives, operational challenges, and strategic goals to position Bueno's solutions effectively.
Develop and execute customer success plans focused on adoption, retention, and long-term value delivery.
Identify opportunities for account expansion and collaborate with account management teams on growth initiatives.
Lead onboarding and implementation activities for new clients and partners.
Work cross-functionally with sales, product, and services teams to ensure seamless customer experiences.
Deliver product training, education sessions, and ongoing guidance to maximise platform utilisation and best practice adoption.
Provide engineering and analytics support related to HVAC, refrigeration, building systems, and energy performance.
Develop reporting and performance insights that help clients improve operations and sustainability outcomes.
Act as a senior escalation point for customer issues and work collaboratively with internal teams to resolve concerns promptly.
Gather and communicate customer feedback to internal product and account management teams.
Monitor customer success metrics including adoption rates, retention, and renewal performance.
Prepare reports and executive summaries outlining customer outcomes, opportunities, and challenges.
Support the continuous improvement of tools, workflows, and customer success processes.
Contribute to scaling Bueno's customer success operations across the UK market.
Demonstrate strong cross-functional collaboration within a remote team environment.
5+ years' experience in commercial refrigeration, building analytics, energy optimisation, or related technical environments.
3+ years' experience managing complex stakeholder relationships in customer success, professional services, or client-facing roles.
French native-level speaker with the ability to support French-speaking clients and stakeholders
Strong technical understanding of HVAC and other building systems, energy efficiency, energy calculations, and measurement and verification (M&V) principles and practices.
Strong knowledge of the built environment and building services market.
Excellent project management, organisational, and communication skills.
Demonstrated ability to work proactively and independently within cross-functional remote teams.
Must be authorised to work full-time in the UK.
Technical expertise with refrigeration systems.
Commercial experience within the retail refrigeration market.
Experience with analytics, data modelling, or performance reporting platforms.
Bueno is a global smart building analytics platform helping property owners and operators improve building performance, reduce energy consumption, and optimise operational efficiency across commercial real estate portfolios. The platform uses advanced AI, machine learning, and data analytics to provide portfolio-wide visibility, predictive insights, and actionable recommendations that support sustainability and operational outcomes.
Bueno is now part of Copeland, a global leader in sustainable climate solutions and building technologies. Together, Bueno and Copeland are helping customers improve building performance, reduce emissions, and accelerate sustainability outcomes through innovative digital and energy solutions.
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including parental leav, vacation and holiday leave.
Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment.
Work Authorization
Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided.
No calls or agency requests please.