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Partner Success Manager Jobs in Springfield, OH (NOW HIRING)

Manages and resolves employee relations issues. Conducts investigations as needed * Maintains in ... Participates in evaluation and monitoring of training programs to ensure success. Follows up to ...

Manages and resolves employee relations issues. Conducts investigations as needed * Maintains in ... Participates in evaluation and monitoring of training programs to ensure success. Follows up to ...

Provide ongoing coaching and guidance to supervisors and managers on employee relations ... Demonstrate success building strong, credible partnerships with operational leaders in fast-paced ...

Provide ongoing coaching and guidance to supervisors and managers on employee relations ... Demonstrate success building strong, credible partnerships with operational leaders in fast-paced ...

Identify students for specific Bottom Line partner internships and opportunities, and support ... Manage a caseload of approximately 85 college students, including, but not limited to: 

This position will serve as the Slate Captain for Student Success, while also partnering with Slate Captains and users and CRM Administrators in other areas in marketing and communication campaigns.

... this success. About the Role The Director, Human Resources Business Partner (HRBP) is a senior ... Talent Management & Leadership Development * Lead talent review, performance management, and ...

... this success. About the Role The Director, Human Resources Business Partner (HRBP) is a senior ... Talent Management & Leadership Development * Lead talent review, performance management, and ...

Blue Yonder is a global leader in digital supply chain management solutions, recognized for its ... They are what drive our success - and the success of our customers. Does your heart beat like ours?

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Showing results 1-20

Partner Success Manager information

See Springfield, OH salary details

$29.3K

$74.8K

$126.1K

How much do partner success manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for partner success manager in Springfield, OH is $74,820.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,600.00 and $89,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Partner Success Manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What does a partner success manager do?

A partner success manager is responsible for building and maintaining strong relationships with business partners, ensuring they meet their goals and are satisfied with the company's products or services. They coordinate communication, provide support, and identify opportunities for mutual growth, often using CRM tools and data analysis to track performance and address issues.

What is a Partner Success Manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the typical challenges a Partner Success Manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.

What jobs in the US pay 300,000 a year?

Partner Success Managers in technology, finance, or consulting firms can earn $300,000 or more annually, especially with experience, bonuses, and stock options. High-level executive roles such as directors or vice presidents in these industries also often reach or exceed this salary level, typically requiring advanced skills, leadership experience, and relevant certifications.

How much do partner success managers make in the US?

Partner Success Managers in the US typically earn an average salary ranging from $70,000 to $120,000 annually, depending on experience, location, and company size. Senior roles or those with specialized skills may earn higher compensation, often including bonuses and benefits.

Do CSMS make good money?

Partner Success Managers (CSMs) typically earn a competitive salary that varies based on experience, location, and company size. They often receive additional compensation such as bonuses or commissions, especially in roles involving client retention and account growth. Overall, CSMs can have a lucrative career path with opportunities for advancement and increased earnings.
What job categories do people searching Partner Success Manager jobs in Springfield, OH look for? The top searched job categories for Partner Success Manager jobs in Springfield, OH are:
What cities near Springfield, OH are hiring for Partner Success Manager jobs? Cities near Springfield, OH with the most Partner Success Manager job openings:
Infographic showing various Partner Success Manager job openings in Springfield, OH as of July 2026, with employment types broken down into 79% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $74,820 per year, or $36 per hour.
Senior Customer Success Manager, Bueno (Copeland brand)

Senior Customer Success Manager, Bueno (Copeland brand)

Copeland

London, OH • Remote

Full-time

Posted 27 days ago


Copeland rating

8.0

Company rating: 8.0 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

150th of 430 rated machine equipment manufacturers


Job description

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

Whether you are someone looking for a career change, a professional, an undergraduate student exploring your first opportunity, or recent graduate, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

We are looking for an experienced and client-focused Senior Customer Success Manager to join Bueno (a Copeland brand) and support our growing portfolio of B2B clients, including partners and end customers across the built environment sector.

French native-level language skills are essential for this role!

This role combines strategic client management with high-touch technical and engineering support, helping customers maximise the value of the Bueno Platform to improve operations, energy efficiency, and sustainability outcomes. You will act as a trusted advisor throughout the customer lifecycle, ensuring strong product adoption, long-term retention, and an exceptional client experience.

As a senior member of a growing UK team, you will also play an important role in scaling operations, improving internal processes, and contributing to the continued growth of the business.

Key responsibilities of the role:Client Success & Relationship Management
  • Build and maintain strong relationships with client stakeholders, including executives, managers, and end users.

  • Understand client business objectives, operational challenges, and strategic goals to position Bueno's solutions effectively.

  • Develop and execute customer success plans focused on adoption, retention, and long-term value delivery.

  • Identify opportunities for account expansion and collaborate with account management teams on growth initiatives.

Onboarding & Customer Experience
  • Lead onboarding and implementation activities for new clients and partners.

  • Work cross-functionally with sales, product, and services teams to ensure seamless customer experiences.

  • Deliver product training, education sessions, and ongoing guidance to maximise platform utilisation and best practice adoption.

Technical Services & Support
  • Provide engineering and analytics support related to HVAC, refrigeration, building systems, and energy performance.

  • Develop reporting and performance insights that help clients improve operations and sustainability outcomes.

  • Act as a senior escalation point for customer issues and work collaboratively with internal teams to resolve concerns promptly.

Customer Advocacy & Performance Tracking
  • Gather and communicate customer feedback to internal product and account management teams.

  • Monitor customer success metrics including adoption rates, retention, and renewal performance.

  • Prepare reports and executive summaries outlining customer outcomes, opportunities, and challenges.

Team Contribution & Operational Improvement
  • Support the continuous improvement of tools, workflows, and customer success processes.

  • Contribute to scaling Bueno's customer success operations across the UK market.

  • Demonstrate strong cross-functional collaboration within a remote team environment.

Required skills and qualifications:
  • 5+ years' experience in commercial refrigeration, building analytics, energy optimisation, or related technical environments.

  • 3+ years' experience managing complex stakeholder relationships in customer success, professional services, or client-facing roles.

  • French native-level speaker with the ability to support French-speaking clients and stakeholders

  • Strong technical understanding of HVAC and other building systems, energy efficiency, energy calculations, and measurement and verification (M&V) principles and practices.

  • Strong knowledge of the built environment and building services market.

  • Excellent project management, organisational, and communication skills.

  • Demonstrated ability to work proactively and independently within cross-functional remote teams.

  • Must be authorised to work full-time in the UK.

Preferred skills and qualifications:
  • Technical expertise with refrigeration systems.

  • Commercial experience within the retail refrigeration market.

  • Experience with analytics, data modelling, or performance reporting platforms.

About Bueno

Bueno is a global smart building analytics platform helping property owners and operators improve building performance, reduce energy consumption, and optimise operational efficiency across commercial real estate portfolios. The platform uses advanced AI, machine learning, and data analytics to provide portfolio-wide visibility, predictive insights, and actionable recommendations that support sustainability and operational outcomes.

Bueno is now part of Copeland, a global leader in sustainable climate solutions and building technologies. Together, Bueno and Copeland are helping customers improve building performance, reduce emissions, and accelerate sustainability outcomes through innovative digital and energy solutions.

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including parental leav, vacation and holiday leave.

Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment.

Work Authorization

Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided.

No calls or agency requests please.


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