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Partner Success Jobs in New York (NOW HIRING)

Partner Success

New York, NY · On-site

$125K - $180K/yr

As a Partner Success Manager at Inductive Bio, you'll partner closely with drug discovery teams to ensure they get maximum value from Inductive Bio's AI-powered platform and services. You'll guide ...

Partner Success Manager

Manhattan, NY · On-site

$120K - $150K/yr

The Role We're looking for a Partner Success Manager to own the relationships that make Altro's platform work -- our wellness practitioner partners. You'll work directly with the Founder & CEO and ...

Senior Partner Success Manager

New York, NY · On-site

$127K/yr

Team mission As a Senior Partner Success Manager, you'll be responsible for ensuring the commercial success of our most critical accounts through a combination of partner relationship and project ...

Senior Partner Success Manager

Manhattan, NY · On-site

$128K/yr

Team mission As a Senior Partner Success Manager, you'll be responsible for ensuring the commercial success of our most critical accounts through a combination of partner relationship and project ...

Senior Partner Success Manager

New York, NY · On-site

$127K/yr

Team mission As a Senior Partner Success Manager, you'll be responsible for ensuring the commercial success of our most critical accounts through a combination of partner relationship and project ...

Partner Success Manager As a Partner Success Manager, you will be the primary strategic partner for our retail clients, helping translate complex AI capabilities into clear business outcomes. You ...

Partner Success Manager As a Partner Success Manager, you will be the primary strategic partner for our retail clients, helping translate complex AI capabilities into clear business outcomes. You ...

Partner Success Manager

New York, NY · On-site

$143K - $157K/yr

About the team Partner Success sits within Commercial Success and manages Bubble's certified agency network. We grow agency-driven revenue, keep partners healthy and active, and work with SDRs to ...

Partner Success Manager As a Partner Success Manager, you will be the primary strategic partner for our retail clients, helping translate complex AI capabilities into clear business outcomes. You ...

Partner Success Associate Sunstone Credit · New York City Location: Sunstone's New York City Office (Hybrid -- Tue-Thu in-office) Compensation: $125k+ (Base and Bonus) About Us Sunstone Credit is on ...

Partner Success Associate Sunstone Credit • New York City Location: Sunstone's New York City Office (Hybrid - Tue-Thu in-office) Compensation: $125k+ (Base and Bonus) About Us Sunstone Credit is on ...

Develop success plans for strategic partner accounts by creating metrics to support onboarding, product adoption, and retention goals. * Build and maintain long-term relationships with key channel ...

Sourgum is seeking a dynamic and driven individual to join our team as a Partner Success Manager. The Ideal candidate will work closely with our Sales and Operations teams to maintain and expand ...

Develop success plans for strategic partner accounts by creating metrics to support onboarding, product adoption, and retention goals. * Build and maintain long-term relationships with key channel ...

AS A PARTNER SUCCESS ASSOCIATE, YOU WILL: * Gain a deep understanding of customers' business priorities, KPIs, and challenges to anticipate partner needs and deliver exceptional service * Prepare and ...

Vestwell is expanding, and we're excited about adding a Senior Partner Success Associate to our client-facing team who is passionate about our mission to close the savings gap in America. At a high ...

New

Level All is hiring an Analyst, Partner Success to join our Sales and Partnerships team. In this role, you'll own the full post-sale relationship with our school partners, from onboarding through ...

As a Clinical Partner Success Manager, you will own that journey end-to-end for a portfolio of provider organizations. You will bring a practical understanding of how care teams work to help ...

Posted today

Level All is hiring an Analyst, Partner Success to join our Sales and Partnerships team. In this role, you'll own the full post-sale relationship with our school partners, from onboarding through ...

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Partner Success information

What is a partner success?

Partner Success roles focus on building and maintaining strong relationships with a company's business partners. Professionals in these positions ensure that partners achieve their desired outcomes when collaborating with the company, providing support, guidance, and resources as needed. They often act as the main point of contact, helping partners navigate challenges and maximize the value of the partnership. Typical tasks include onboarding new partners, addressing concerns, monitoring performance metrics, and driving mutual growth initiatives.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management, strategic thinking, and a background in business or account management, often supported by a relevant degree. Familiarity with CRM platforms, data analytics tools, and partner management software is typically required. Exceptional communication, problem-solving abilities, and collaboration skills help you build trust and effectively address partner needs. These competencies are essential for driving partner satisfaction, retention, and mutual business growth.

What is the difference between Partner Success vs Customer Success Manager?

AspectPartner SuccessCustomer Success Manager
Primary FocusBuilding and maintaining relationships with partners to drive mutual growthEnsuring customer satisfaction and retention within a company's user base
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end customers and internal support teams
Required CredentialsOften requires industry-specific knowledge, relationship management skillsRequires customer service, communication, and product knowledge

Partner Success professionals focus on managing relationships with external partners to foster growth and collaboration, while Customer Success Managers work directly with end customers to ensure satisfaction and retention. Both roles require strong communication skills and industry knowledge but differ mainly in their target audiences and relationship types.

How does a partner success professional typically collaborate with internal teams to support external partners?

Partner Success professionals frequently work cross-functionally, coordinating with sales, product, and customer support teams to ensure that external partners receive timely assistance and resources. They act as a bridge, communicating partner needs and feedback internally, and aligning company offerings with partner goals. This collaboration helps resolve issues efficiently, drive mutual growth, and foster long-term relationships. Expect regular meetings and joint projects with various departments to ensure partner satisfaction and success.
What are the most commonly searched types of Partner Success jobs in New York? The most popular types of Partner Success jobs in New York are:
What are popular job titles related to Partner Success jobs in New York? For Partner Success jobs in New York, the most frequently searched job titles are:
What cities in New York are hiring for Partner Success jobs? Cities in New York with the most Partner Success job openings:
Infographic showing various Partner Success job openings in New York as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Partner Success

Inductive Bio

New York, NY • On-site

$125K - $180K/yr

Full-time

Medical, Dental, Vision

Re-posted 13 days ago


Job description

At Inductive Bio, we're helping drug hunters find better medicines, faster, through our virtual lab and AI-enabled synthesis and testing approach. Chemists have historically relied on slow, resource-intensive design-make-test-analyze (DMTA) cycles to find molecules that are effective, safe, and viable in the human body. We're changing that with our state-of-the-art AI platform that makes every DMTA cycle as efficient and impactful as possible.
Our ADMET/PK models have placed first in the world's largest AI drug discovery competition for ADMET benchmarks two years running. Most recently, outperforming 370+ submissions, including Merck + NVIDIA, and EMD Serono. We are backed by leading investors at the intersection of technology and biotechnology, and our team includes world-class technology and drug discovery experts. We've partnered with dozens of biopharma companies to expedite their highest priority drug programs. To meet the rapidly growing demand, we need to expand our go-to-market with high performing individuals.
At Inductive Bio we're tackling the challenge of making drug discovery more efficient. Chemists spend countless hours combining data, expertise, and intuition to create new molecules that are effective, safe, and work well in the human body. It's a slow, complex process, and the patients are the ones left waiting. At Inductive Bio, we're building an intuitive, collaborative platform, powered by state-of-the-art AI to help accelerate this process.
Our platform is already being used on dozens of active drug discovery programs, and adoption is rapidly growing. After achieving quick adoption via word-of-mouth, we are now seeking to expand our go-to-market motion and grow our software and services business.
As a Partner Success Manager at Inductive Bio, you'll partner closely with drug discovery teams to ensure they get maximum value from Inductive Bio's AI-powered platform and services. You'll guide our customers from onboarding through adoption, becoming a trusted partner who helps them achieve scientific success. Your work will be critical to expanding our customer relationships and refining the way we deliver impact at scale.
What you'll do:
  • Account Ownership: Own onboarding and account activation; monitor adoption across assigned accounts and resolve barriers to scientific success
  • Project Management: Drive project management and execution across accounts to ensure accountability across both internal stakeholders and customers, while appropriately capturing feedback, escalating risks, and driving timely resolutions
  • Cross-Collaboration: Collaborate with product scientists, medicinal chemists, and ML engineers to ensure ongoing successful high-impact support to customers, and coordinate with sales on renewal and expansion opportunities
  • Develop Scalable Processes: Help develop scalable processes and playbooks to improve onboarding, QBRs, and customer experience as the team grows

Who you are:
  • 2+ years of experience in a customer-facing role within a complex product or service (ex: customer success or consulting within biotech, health tech, scientific software, life sciences)
  • Preference for a masters or PhD in chemistry, cell / molecular biology, or related scientific field
  • Strong project management and organizational skills to track tasks, decisions, and progress across multiple accounts, including the ability to effectively navigate ambiguous situations with clients
  • Showcases ability to independently own end-to-end client management and all internal and external work-streams with minimal oversight
  • Ability to drive consensus, action, and build lasting relationships across a broad range of internal and external stakeholders and personas
  • Exceptional cross-functional written and verbal communication skills
  • Hands-on execution mindset and comfort operating in a fast-paced, ambiguous startup environment, while also being able to translate your experiences to formulate strategy and improve processes

Working at Inductive
At Inductive Bio, we know that the people on the team are what make us great. We offer competitive salary and equity-based compensation; comprehensive healthcare benefits (including dental and vision); and the opportunity to grow along with a rapidly scaling company. We are a passionate, kind, and mature team. Working at a fast growing startup is not always a 9-5 job, but we believe that our employees should have full lives beyond their career.