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Partner Operations Manager Jobs (NOW HIRING)

Workato

Partner Operations Analyst

Palo Alto, CA · On-site

Manage partner deal/referral pipeline data integrity - ensure CRM records are accurate ... Basic sales operations experience - territory/quota data, pipeline hygiene, CRM administration ...

Workato

Partner Operations Analyst

Palo Alto, CA · On-site +1

... Partner Operations Analyst to join our Partner Operations team. This role will own data ... Manage partner deal/referral pipeline data integrity -- ensure CRM records are accurate ...

Archera

Position Overview Archera is seeking a Partner Platform Operations Manager to own the technical infrastructure that keeps our partner ecosystem running smoothly across AWS, Azure, and Google Cloud.

Procore

Director, Global Partner Operations

Austin, TX · On-site +1

As a Director, Global Partner Operations, you'll partner closely with Partnerships, Corporate ... Develop and manage partner performance frameworks, including attribution models, incentive programs ...

SmithRx

Partner Operations Specialist

Plano, TX

Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by ... SmithRx is looking for a Partner Operations Specialist to join the SmithRx team to collaborate with ...

ReturnPro

Director of Partner Operations

Aventura, FL · On-site

The Director will own partner performance management across service levels, cost efficiency, labor ... This leader will work cross-functionally with Operations, Supply Chain, Technology, Finance, and ...

SmithRx

Partner Operations Specialist

Lehi, UT

Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by ... SmithRx is looking for a Partner Operations Specialist to join the SmithRx team to collaborate with ...

VideaHealth

Partner Success Manager

Boston, MA · On-site +1

$80K - $100K/yr

Partner Success Manager Less complexity. More dentistry. More impact. Videa is a cutting-edge AI ... You will own partner operations end to end, from integration payments and referral fees to support ...

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How much do partner operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for partner operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a partner operations manager?

Partner Operations Managers are professionals responsible for overseeing and optimizing the processes and relationships between a company and its external partners, such as vendors, resellers, or affiliates. They coordinate cross-functional teams to ensure smooth collaboration, resolve operational issues, and drive mutual business growth. Their role often involves analyzing performance metrics, managing partner onboarding, and developing strategies to enhance operational efficiency. By maintaining strong communication and alignment, Partner Operations Managers help maximize value for both the company and its partners.

What does a partner operations manager do?

A partner operations manager oversees the processes and relationships involved in managing partnerships between a company and its external partners. They coordinate communication, ensure contractual compliance, optimize partner performance, and often use tools like CRM systems to track progress. The role requires strong organizational, communication, and problem-solving skills to support strategic business growth.

What are the key skills and qualifications needed to thrive as a partner operations manager, and why are they important?

A Partner Operations Manager typically needs strong analytical skills, experience in business operations, and a relevant degree such as business administration or supply chain management. Familiarity with CRM systems, data analytics tools, and project management software is often required, along with certifications like PMP or Six Sigma being advantageous. Excellent communication, relationship-building, and problem-solving abilities are vital soft skills for collaborating with internal teams and external partners. These combined skills ensure efficient partner management, process optimization, and the achievement of organizational goals.

How does a partner operations manager typically collaborate with cross-functional teams to support partner success?

As a Partner Operations Manager, you'll regularly collaborate with sales, marketing, product, and customer success teams to ensure partner needs are met and operational processes run smoothly. This involves coordinating onboarding, resolving escalations, optimizing workflows, and facilitating clear communication between partners and internal teams. Your role is pivotal in identifying process improvements and aligning goals across departments to drive mutual growth and satisfaction. Effective collaboration and relationship management are key to delivering a seamless partner experience.

What is the difference between Partner Operations Manager vs Partner Account Manager?

AspectPartner Operations ManagerPartner Account Manager
Primary FocusStreamlining partner processes, managing operations, and optimizing partner programsManaging relationships, sales, and performance of individual partner accounts
ResponsibilitiesOperational efficiency, partner onboarding, process improvementsAccount growth, renewals, and partner engagement
Skills & CredentialsProject management, operational expertise, communication skillsSales, relationship management, negotiation skills
Work EnvironmentCross-functional teams, internal operationsCustomer-facing, client relationship focus

While both roles involve working with partners, the Partner Operations Manager focuses on optimizing partner processes and operational efficiency, whereas the Partner Account Manager emphasizes managing individual partner relationships and sales performance. Understanding these distinctions helps organizations assign the right responsibilities and find suitable candidates.

More about Partner Operations Manager jobs
What cities are hiring for Partner Operations Manager jobs? Cities with the most Partner Operations Manager job openings:
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Partner Operations Manager jobs near you
Infographic showing various Partner Operations Manager job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Partner Operations Associate Director

Sidley Austin LLP

Chicago, IL • On-site

$161K - $229K/yr

Full-time

Posted 23 days ago

Job description

The Partner Operations Associate Director is responsible for leading the Firm's Partner Operations function and building the operational infrastructure that supports Partner lifecycle processes across onboarding, ongoing support, transitions, retirements, separations, governance, compliance, and related cross-functional workflows. This role will help modernize Partner Matters by creating clearer processes, playbooks, templates, controls, tracking mechanisms, reporting, and handoffs that enable Partner Relations and adjacent teams to deliver a coordinated, high-touch Partner experience. Working closely with the Partner Services Director, Partner Relations, Partner Compensation & Evaluation, Partner Accounting, OGC, Tax, Finance, HR, Payroll, Directors of Administration (DOAs), local HR, and Firm leadership, the Partner Operations Associate Director will serve as a process leader, operational problem-solver, and coordination point for complex Partner lifecycle activity.
Duties and Responsibilities:
  • Lead the Partner Operations function and manage the team responsible for Partner lifecycle operations, process execution, governance, compliance, documentation, and operational coordination.
  • Establish clear priorities, service expectations, workflows, handoffs, escalation paths, and operating standards for Partner Operations.
  • Oversee operational processes supporting Partner onboarding, ongoing Partner support, transitions, retirements, separations, and post-separation activity.
  • Develop and maintain standardized workflows, checklists, timelines, templates, playbooks, and process documentation for recurring Partner lifecycle activities.
  • Ensure Partner Relations and adjacent teams have the operational guidance, tools, tracking, and process support needed to deliver consistent Partner-facing service.
  • Own operational governance and compliance processes within Partner Operations, including tracking, documentation, reporting, controls, recurring requirements, and issue resolution.
  • Build and improve systems, trackers, dashboards, workflow tools, reporting mechanisms, and process repositories that support Partner lifecycle operations.
  • Identify process risks, control gaps, handoff issues, bottlenecks, and automation opportunities; partner with technology, data, project management, and other resources to implement improvements.
  • Serve as a key operational coordination point across Partner Relations, Partner Compensation & Evaluation, Partner Accounting, OGC, Tax, Finance, HR, Payroll, DOAs, local HR, and other Firm functions, including coordination with OGC on legal-adjacent matters.
  • Lead, coach, and develop Partner Operations team members, including clarifying roles, managing workload allocation, supporting training, providing feedback, and identifying staffing, process, technology, or governance improvements.

Education and/or Experience:
Required:
  • Bachelor's degree in Business, Finance, Accounting, Operations, Human Resources, Organizational Leadership, or related field.
  • Minimum of 12 years of progressive experience in operations, professional services administration, law firm administration, project management, process improvement, finance, human resources, or a related function.
  • Experience managing complex processes, workflows, documentation, controls, and cross-functional handoffs.
  • Experience leading teams or managing work through others.
  • Demonstrated ability to operate in a complex, matrixed, service-oriented environment

Preferred:
  • Experience in a large law firm or sophisticated professional services organization.
  • Experience with Partner lifecycle processes, onboarding, separations, governance, compliance, compensation-related operations, or professional services operations.
  • Experience with workflow tools, case management systems, dashboards, process documentation, or automation initiatives.
  • Advanced degree, PMP, Lean Six Sigma, CPA, SHRM certification, or related credential.

Other Skills and Abilities:
The following will also be required of the successful candidate:
  • Strong organizational skills
  • Strong attention to detail
  • Good judgment
  • Strong interpersonal communication skills
  • Strong analytical and problem-solving skills
  • Able to work harmoniously and effectively with others
  • Able to preserve confidentiality and exercise discretion
  • Able to work under pressure
  • Able to manage multiple projects with competing deadlines and priorities

#LI-KG1
#LI-Hybrid
The target salary range for this role is:
$161,400 to $229,950 if located in Illinois
Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.
To perform this job successfully, an individual must be able to perform the Duties and Responsibilities above satisfactorily and meet the requirements. The requirements listed above are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email sidleytalentacquisition@sidley.com (current employees should contact Human Resources).
Sidley Austin LLP is an Equal Opportunity Employer.

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