ZipRecruiter

Log In

1

Operations Manager Spa Jobs (NOW HIRING)

HHM Hotels

Spa Concierge

Philadelphia, PA

$19 - $24.70/hr

Potential Career Path Lead Spa Concierge - Spa Operations Manager - Spa Director Position Requirements * Immediately greet guest and offer to assist with their needs. * Make and confirm reservations.

Rittenhouse Hotel

Spa Concierge

Philadelphia, PA · On-site

$13.50 - $16.50/hr

Potential Career Path Lead Spa Concierge - Spa Operations Manager - Spa Director Position Requirements * Immediately greet guest and offer to assist with their needs. * Make and confirm reservations.

Rittenhouse Hotel

Spa Concierge

Philadelphia, PA · On-site

$13.50 - $16.50/hr

Potential Career Path Lead Spa Concierge - Spa Operations Manager - Spa Director Position Requirements * Immediately greet guest and offer to assist with their needs. * Make and confirm reservations.

Hand & Stone

Spa Manager

Midlothian, VA · On-site

$45K - $50K/yr

The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations, and customer service. Spa Manager Performance will be based on the ...

Benchmark

The Club & Spa Operations Manager is responsible for overseeing the daily operations of the Club, Spa, Fitness and Membership Program to ensure exceptional guest and member experiences while ...

next page

Showing results 1-20

All JobsOperations Spa JobsOperations Manager Spa Jobs

Operations Manager Spa information

See salary details

$31K

$63.5K

$118.5K

How much do operations manager spa jobs pay per year?

As of Aug 4, 2026, the average yearly pay for operations manager spa in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What does an operations manager spa do?

An Operations Manager in a spa oversees the daily activities and overall operation of the spa facility. They are responsible for managing staff, ensuring high standards of customer service, maintaining inventory and equipment, and implementing policies and procedures to enhance efficiency. Additionally, they often handle budgeting, marketing initiatives, and compliance with health and safety regulations. Their role is crucial in creating a relaxing and professional environment for both clients and employees.

What are the key skills and qualifications needed to thrive as an operations manager spa?

To thrive as an Operations Manager Spa, you need expertise in hospitality management, business operations, and staff supervision, often supported by a degree in hospitality or business administration. Familiarity with spa management software, booking systems, and inventory control tools is typically required. Exceptional customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient spa operations, high client satisfaction, and a motivated team, which are critical for business success.

What is the difference between Operations Manager Spa vs Front Desk Supervisor?

AspectOperations Manager SpaFront Desk Supervisor
Primary RoleOversees overall spa operations, staff management, and service qualityManages front desk staff, guest check-in/out, and customer service
Required CredentialsExperience in spa management, hospitality, or related certificationsCustomer service experience, hospitality or spa knowledge often preferred
Work EnvironmentOffice and operational areas within the spa facilityFront desk and reception areas
Employer & Industry UsageCommon in luxury spas, wellness centers, and resortsFound in hotels, resorts, and day spas

The Operations Manager Spa focuses on overall management, staff coordination, and service standards, while the Front Desk Supervisor handles guest interactions and front desk operations. Both roles are essential in the spa industry but differ in scope and responsibilities.

What are some common challenges faced by an operations manager spa, and how can they be addressed?

Operations Managers in spas often encounter challenges such as balancing high-quality customer service with efficient staff scheduling and resource management. Another common hurdle is maintaining consistent service standards during peak hours or seasonal fluctuations. To address these challenges, effective communication with the team, investment in staff training, and implementing robust operational procedures are key. Leveraging spa management software can also help streamline daily operations and ensure smooth coordination among therapists, front desk staff, and management.
More about Operations Manager Spa jobs
What cities are hiring for Operations Manager Spa jobs? Cities with the most Operations Manager Spa job openings:
What states have the most Operations Manager Spa jobs? States with the most job openings for Operations Manager Spa jobs include:
What job categories do people searching Operations Manager Spa jobs look for? The top searched job categories for Operations Manager Spa jobs are:
Operations Manager Spa jobs near you
Infographic showing various Operations Manager Spa job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Spa Concierge

HHM Hotels

Philadelphia, PA

$19 - $24.70/hr

Part-time

Re-posted 24 days ago

HHM Hotels rating

6.6

Company rating: 6.6 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

47th of 108 rated hotels

Job description

Overview

Opportunity: Spa Concierge

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.


Potential Career Path

Lead Spa Concierge - Spa Operations Manager - Spa Director


Position Requirements

  • Immediately greet guest and offer to assist with their needs.
  • Make and confirm reservations.
  • Compute bills, collect payments, and make change for guests.
  • Transmit and receive messages, using telephones or PMS system.
  • Receive and resolve guest complaints, elevating to management if necessary.
  • Perform bookkeeping activities, such as balancing accounts and conducting audits.
  • Ensure high guest satisfaction scores and work towards increasing departmental and overall guest satisfaction.
  • Follow sustainability guidelines and practices related to HHM’s Earth View program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Experience

  • College degree or comparable work experience.
  • Previous customer service experience or equivalent training required.

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

What We Believe


People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

What HHM Hotels employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom